About Jamf Protect

Jamf Protect is an endpoint security solution designed to help businesses identify, prevent and resolve threats across Mac devices. The application allows users to gain visibility across remote devices and send automated alerts in case suspicious activities are detected across scripts and software. Businesses can connect Jamf Protect with Jamf Pro and Jamf Connect to facilitate investigation management, machine isolation, threat response and security configuration administration. It stores data in a centralized repository and monitors devices in compliance with industry benchmarks such as the Center for Internet Security (CIS). Additionally, IT teams can receive notifications if devices deviate from defined OS hardening configurations. It offers an application program...

Jamf Protect Pricing

Available in US, Canada and EMEIA

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

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Jamf Protect detected threats

Jamf Protect User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 25 reviews

User Profile

Philip

Verified reviewer

Company size: 10,000+ employees

Industry: Higher Education

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Day 1 Protection at its finest

Symantec's M1 and macOS compatibility came into play with our decision to move to Jamf Protect. The transition was seamless and and well welcomed.

Pros

The setup, deployment and all of its features are easily what I love most about Jamf Protect. Within minutes of approval, we were up and running.

Cons

For our immediate purposes, we did not have any cons about using Jamf Protect. Jamf made everything easy and nothing hard or bad about using or deploying this software.

Reasons for choosing Jamf Protect

M1 and macos compatibility

Reasons for switching to Jamf Protect

Compatibility issues.

Matt

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Still Learning

From purchasing, to deployment, and jamf support, our experience has been great!

Pros

Like by review title says, I am still learning. There is so much to comprehend in Pro let alone, another integrated product. With that said, the integration is amazing. I love the ease of deployment.

Cons

I would love more help on the "clean up" side for when viruses/malware are found. Protect has already caught some issues, some of which are easy to handle and others I'm at a complete loss and just wipe the device. The pricing for education could use some love. We are paying a premium, which I understand; however, I will be honest that competitors (Mosyle) are tempting for education customers such as ourselves. We love jamf to the core though, so the swap cannot be justified currently.

Reasons for choosing Jamf Protect

Trying to stay within the Jamf Family. We purchased Connect as well. We run Pro, Connect, and Protect. They are great products and luckily we have leadership that is willing to pay for them. Also, Jamf support and jamf nation are extremely valuable.

Reasons for switching to Jamf Protect

No Big Sur support

Anonymous

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Functionality

out of 5

February 2021

Here comes a new player: JAMF and endpoint security

Pros

GUI looks nice. I am just not sure what is the best functional use case for it.

Cons

We really haven't gotten the full value of this product. It may be because we're not sure what threats are prevented or what policies are bets practice for our environment.

Derek

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

June 2022

Jamf Protect

During the log4j crisis, Jamf Protect was extremely useful. JP was able to detect all the computers that had log4j files, so that we could mitigate those computers.

Pros

I liked the implementation, it was very easy. Basically Jamf has it all set up right "out-of-box".

Cons

The Threats can be hard to create at times, but Jamf Support is very good at helping create them. Often times they will update the threats themselves.

Chad

Company size: 201-500 employees

Industry: Primary/Secondary Education

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

July 2021

Still the Gold Standard

Pros

It is very customizable, and the online community is second to none.

Cons

There have been a few features that have been missing for a long time. For example, renaming a device using user info during deployment.

Reasons for switching to Jamf Protect

Lightspeed support was horrid. Their system was quite limited and clunky as well.

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