About Jamf Protect

Jamf Protect is an endpoint security solution designed to help businesses identify, prevent and resolve threats across Mac devices. The application allows users to gain visibility across remote devices and send automated alerts in case suspicious activities are detected across scripts and software.

Businesses can connect Jamf Protect with Jamf Pro and Jamf Connect to facilitate investigation management, machine isolation, threat response and security configuration administration. It stores data in a centralized repository and monitors devices in compliance with industry benchmarks such as the Center for Internet Security (CIS). Additionally, IT teams can receive notifications if devices deviate from defined OS hardening configurations.

It offers an applic...


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Supported Operating System(s):

16 Reviews of Jamf Protect

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

August 2021

Daniel from MTD Products

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

August 2021

Awesome product

Malware and antivirus protection

Pros

I can pull reports immediately, get instant notifications and have needed information whenever I want/need it

Cons

Support is very limited, almost non-existent

Reasons for Switching to Jamf Protect

Effectiveness

August 2021

Matt from Lubbock-Cooper ISD

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

August 2021

Still Learning

From purchasing, to deployment, and jamf support, our experience has been great!

Pros

Like by review title says, I am still learning. There is so much to comprehend in Pro let alone, another integrated product. With that said, the integration is amazing. I love the ease of deployment.

Cons

I would love more help on the "clean up" side for when viruses/malware are found. Protect has already caught some issues, some of which are easy to handle and others I'm at a complete loss and just wipe the device. The pricing for education could use some love. We are paying a premium, which I understand; however, I will be honest that competitors (Mosyle) are tempting for education customers such as ourselves. We love jamf to the core though, so the swap cannot be justified currently.

Reasons for Choosing Jamf Protect

Trying to stay within the Jamf Family. We purchased Connect as well. We run Pro, Connect, and Protect. They are great products and luckily we have leadership that is willing to pay for them. Also, Jamf support and jamf nation are extremely valuable.

Reasons for Switching to Jamf Protect

No Big Sur support

February 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

February 2021

Here comes a new player: JAMF and endpoint security

Pros

GUI looks nice. I am just not sure what is the best functional use case for it.

Cons

We really haven't gotten the full value of this product. It may be because we're not sure what threats are prevented or what policies are bets practice for our environment.

July 2021

Chad from Canby School District

Company Size: 201-500 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2021

Still the Gold Standard

Pros

It is very customizable, and the online community is second to none.

Cons

There have been a few features that have been missing for a long time. For example, renaming a device using user info during deployment.

Reasons for Switching to Jamf Protect

Lightspeed support was horrid. Their system was quite limited and clunky as well.

August 2021

Blair from Ancillae-Assumpta Academy

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Jamf Protect - seamless and invisible

We are very happy with Jamf Protect! The price point and functionality made the switch from another vendor a no-brainer.

Pros

Tight integration with Jamf Pro made setup and deployment extremely simple. I didn’t have to think about it after the initial setup.

Cons

I do wish there was more of a user interface on the client machine.

Reasons for Switching to Jamf Protect

Price and functionality of BitDefender were not to our liking. BitDefender seemed hesitant to adopt newer macOS methodologies.