SpamTitan is a spam filtering solution that caters to businesses, managed service providers (MSPs) and schools and helps them to block spam, viruses, malware, ransomware, phishing attempts and other email threats. The solution can either be deployed on-premise or hosted in the cloud.

Key features include a spam blocker, anti-virus protection, whitelisting and blacklisting, email protection and more. The solution also provides email archiving. Its management overhead feature allows school and campus IT staff to manage email clients and protect email accounts from malicious attacks.

Additionally, SpamTitan lets users connect personal devices to the solution, and also offers a custom reporting engine that lets users generate reports on threat types and security trends. SpamTitan also supports integration with Google products.

Services are offered on a monthly or annual subscription basis that includes support via phone, email and online live chat.



309 Reviews of SpamTitian

Overall rating

4.60 / 5 stars

Filters:

Showing 1 - 20 of 309 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

No more Spam!!

Pros

It has been so amazing to no longer have spam mail and to not worry about the phishing scams and viruses. Scam artists are getting more creative on their approaches and it's been hard finding a software that will block them all. We receive notifications on any emails that have been stopped so we can check to ensure no important emails are lost.

Cons

New types of spam takes a day or so before they are caught, but then it's forever blocked!

January 2019

Adam from Corporate Chaplains of America

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Does its job!

Pros

Spamtitan blocks all incoming spam and keeps my email accounts clean. It also filters unlimited email accounts.

Cons

None so far. It is easy to set up and it does its job.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Great tool for spam block

Pros

I am happy with this tool, works perfectly, easy to use and does what it is supposed to do!

Cons

Nothing bad to say about this software! honestly happy about it.

December 2018

Gary from OutterEdge Limited

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

December 2018

SpamTitan Review

Pros

We use to use Solar Winds. We had a lot of issues when they migrated clients to their new platform in January 2018. This forced us to look for a new solution. Spam Titan was around the same cost and seemed like a good choice.

Cons

We have many items flagged as spam that are not and lots of CEO whaling emails make it through. The website is very slow to respond as well.

December 2018

Sevket from Aksaray

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

successful software

message box does not fill unnecessary space and we are not entering black lists

Pros

Blocking unnecessary mail and blocked us from entering the blacklist.

Cons

license is a bit expensive.Spam Mails can be reported once a day

December 2018

Himanshu from Optimize Smart

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Excellent spam filter

Pros

Nice solution for the money. Easy to use interface. Doesn't go overboard and put everything in junk like some spam filters!

Cons

Haven't found anything bad yet, has been excellent for us.

December 2018

KRis from Evitso bvba

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

One of the best anti-spam appliances available

Pros

A very good anti-spam filter with a lot of options. Suitable for any mailserver (I use it with a linux-based mailserver, but you can use it with Exchange as well). From time to time upgrades are available. These updates are running smoothly, I never had problems with it. We use spamtitan for 5 years now, we had only one actual problem during this period. That problem was solved quickly by the spamtitan helpdesk.

Cons

As from version 7, they've replace Kaspersky anti-virus gateway by Bitdefender. In my opinion, Kaspersky had a higher virus detection and worked better. There is also an extra free anti-virus gateway "Clamav", but that one I had to disable because of some troubles.

December 2018

Raymond from No Lim-IT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great Spamfilter, but it good be even better.

We were increasingly unhappy with our old solution and reached out to SpamTitan. From the first moment contact with sales has been great. They were very helpfull. We are still in the process of moving our clients from the old solution to the new one, which is a lot of work. Overall we are happier with SpamTitan then with the old spamfilter.

Pros

No more need for sender based routing on our Exchange Servers, SpamTitan takes care of this automatically.

Logfiles are instantly available, in our old solution we had to wait about half an hour.

Great virus filtering with Bitdefender.

Cons

It's not possible to send outbound mail with smtp authentication, only ip authentication is supported. For customers on a dynamic ip it's useless.

I would prefer to be able to login with 2FA on the webinterface, but this is not (yet) possible.

Our clients receive (a bit) more spam then with the old solution.

The initial configuration to set the best settings is confusing. It's maybe too flexible. We use the gateway version, I would like to use the same settings as SpamTitan on the hosted solution, which I'm sure is optimized as good as it can be.

Some configuration settings, like ip blacklisting (which looks to be very effective) are configured on our cluster only. I think this could be far more effective if you could use a central blacklist from SpamTitan. In general I think it's great, but configuration could be better if more is centralized.

November 2018

Thomas from Excel Finance

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great value

Pros

The software is pretty inexpensive compared to other competitors. It does what it is supposed to - And the support team has been incredibly helpful.

Cons

I am using a cloud version of the product, and sometimes its a little clunky.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

One of the BEST Email filters I have ever used

Pros

Setup was quick and easy, requires very little hardware resources and processes email very fast.

The SPAM ratings have been designed very well, and we have not had an email with a malicious attachment or URL pass through. The reporting functionality is by far one of the best I have ever used.


The white/black listing is super easy to understand and changes save very fast.

Cons

The Quarantine report is lacking in efficiency, we have some employees that cannot wait 24 hours to release an email.

The amount of emails that have been falsely identified as SPAM is much higher than I expected. We are experiencing good looking emails quarantined as SPAM for no good reason.

November 2018

Mike from Digital Persistence, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Could not possibly be easier

I set it up, and it just worked great! They were very responsive to all of my questions.

Pros

-Setup was super easy, with excellent documentation and walk-through instructions for configuring your mail server (mine was Office365)
-Nice daily SPAM report to users, with simple controls for managing quarantined items and exclusions
-Easy to configure automated reports
-Very effective at detection
-Perfect for Managed Service Providers

Cons

Honestly I don't have anything negative to say.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Really does the job

Pros

Great tool for protecting emails from dreaded spam but doesnt go overboard and delete your actual emails!!. Easy to configure with good user support.

Cons

Cloud version is not as good as the desktop version. Not as many options.

November 2018

Sergio from HD Mexico

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Opinion SpamTitan

Pros

All the features what can you modify to block every kind of mails.

Cons

Just sometimes the time of response is slow about support themes, but in general works good.

November 2018

Gregory from EnviroSolutions, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

5 of 5

November 2018

SPAMTITAN Review

Our IT people deal with SPAMTitan Directly. Thus, I can only provide my comments above based on what I see at my desktop.

Pros

Works well. However, I still get a bunch of SPAM.

Cons

I don't have a blacklist option. I would like to be able to blacklist the SPAM that does get through. I have received the same SPAM 50 times.

November 2018

shawn from Computer Solutions Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Spam Titan Review

Pros

Setup was easy. i'm using the cloud gateway and the software seems pretty good at detecting spam. I get very few false positives coming through.

Cons

my least favorite thing about SpamTitan is the lack of features available from the cloud gateway portal. it would be nice if users were able to add to their own blacklist or whitelist instead of configuring a single list for the whole group.

November 2018

Lawrence from Osprey Retail Systems

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

SpamTitan has been a great off-premise solution for our company.

Pros

Off-premise.
Easy to configure.
Reasonably priced.
Reasonable evaluation period.
Sales staff was helpful.
Tech support has been great.

Cons

Only real issue is that the Outlook plugin seems to lose it's settings. Not sure why/when, perhaps when Outlook365 updates? If they could address this, it would be the perfect product.

November 2018

Eduardo from HD Latinoamérica

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

SpamTitan HD

In general it is a very functional and light system, if they could speed up the way of providing support it would be excellent

Pros

The mail filtering is excellent, also your web interface is very easy to configure and implement.

Cons

When we have a problem, the support is very slow.

November 2018

Marek from Antaree

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

4 of 5

November 2018

Ridiculously low support quality

Pros

- good spam messages filtering rate
- easy to setup

Cons

There was an outage and I was not informed. Support guy just phrased out there is no way how to note customers about ongoing email issues.
This is ridiculous and completely unacceptable.
They just said sorry... Completely ridiculous.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Lacking features

It is nice to stop the spam, see what is coming in to our email, and reduce our inbox. We have seen a huge reduction in the email that is getting through to our inbox since we switched over, but we are also getting more false-positives than we were before as well.

Pros

I like that this is a cloud-based solution, so that I don't have to worry about hosting and space.

Cons

The biggest problem is that the cloud-based version is majorly lacking in numerous items that are in the hosted version. You can't block attachments only and still get the email.

November 2018

Vanessa from Dirty Dogs

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Great program, great support!

Spamtitan helps keep spam and fake emails out of our inboxes, which allows my receptionist to focus on other tasks. It works well each time! I don't know how they do it, but I am so glad we found spamtitan!

Pros

We use spamtitan to help prevent sorting through hundreds of spam/fake emails each day. It saves my receptionist so much time!

I'm not tech savvy so I hired an IT guy to set this up, but he said the set up was very straight forward. All I know is that we don't get spam emails and as far as I know, we haven't missed any critical emails or had any real emails accidentally get marked as spam.

Cons

No cons at all, it works just as expected