SpamTitian software


270 reviews(4.5/5)
270 reviews(4.5/5)

SpamTitan is a spam filtering solution that caters to businesses, managed service providers (MSPs) and schools and helps them to block spam, viruses, malware, ransomware, phishing attempts and other email threats. The solution can either be deployed on-premise or hosted in the cloud.

Key features include a spam blocker, anti-virus protection, whitelisting and blacklisting, email protection and more. The solution also provides email archiving. Its management overhead feature allows school and campus IT staff to manage email clients and protect email accounts from malicious attacks.

Additionally, SpamTitan lets users connect personal devices to the solution, and also offers a custom reporting engine that lets users generate reports on threat types and security trends. SpamTitan also supports integration with Google products.

Services are offered on a monthly or annual subscription basis that includes support via phone, email and online live chat.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

270 Reviews of SpamTitian

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  • Verified Reviewer

    Number of employees: 10,000+ employees

    September 2018

    NO MORE UNNECESSARY EMAILS THAT CAUSES TRAFFIC

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    SpamTitan is an amazing software. It provides security for our corporate emails preventing spam emails to be sent from us. Blocks Spams and useless emails that can cause traffic and harm to our system. After software installment, it runs silently in the background and does what its supposed to do.

    Cons

    There are certain emails that were necessary which were defined as Spam by the software. It would be better for future updates to refine their blocking filters.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sheri from McNamee, Lochner, Titus & Williams, P.C.

    Number of employees: 51-200 employees

    September 2018

    Spam Titan

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good experience

    Pros

    That is alerts you to anything it doesn't seem familiar to you receiving

    Cons

    that it sends weird stuff that I never have heard of

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bryan from Cloudwebservices

    Number of employees: 1 employee

    September 2018

    Easy setup and wonderfull support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and it has all the feature you need.

    Cons

    It looks a bit outdated in terms of the layout.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maxim from Information Technology and Services

    Number of employees: 51-200 employees

    September 2018

    SpamTitan

    Ease-of-use
    Functionality
    Quality
    Support

    One year. Administration.

    Pros

    Very easy to set up and manage I like IT.

    Cons

    Setup from template and not root access.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Cut the crap!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Stopped regular spam emails from being received by colleagues, provided reassurance that malware etc wasn't getting through to their device

    Pros

    Easy to set up ; excellent customer support

    Cons

    Inflexible pricing for small organisation use

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eric from WRFR

    Number of employees: 11-50 employees

    September 2018

    Good and easy anti spam service (online)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    To me, Spam Titan has simplified my time managing spam for others. I like simple and easy to manage, and Spam Titan is exactly that.

    Pros

    I like the ease of use and the simple steps to get up and running. The effectiveness of the filtering is really good. I do not have many if any emails categorized as spam that aren't spam. It takes a week or two for the system to get tuned. All the users are happy with it and that simplifies my life too. The report system is nice and the option to be able to generate or change settings directly from the previous report email is perfect.

    Cons

    I would have like a way to easily select email in my exchange box and set them as spam.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Cornerstone Solutions Group

    Number of employees: 51-200 employees

    September 2018

    SpamTitan Praise

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great integration into our IT environment, great sales support and follow up.

    Pros

    We had been using another cloud anti-spam service but were getting hit with spearphishing attacks that made it through. I tried the trial version of SpamTitan and was very impressed. We made the switch!

    Cons

    I haven't found a good way to tag spam that comes through as spam after the fact.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • ray from Lantack Network Solutions

    Number of employees: 11-50 employees

    September 2018

    A product that just works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I think it is a very pro solution in fighting spam. We have used it several times in the past few years, to repurpose our IronPort Cisco boxes. Easy install [ once you make the VGA port available again] And they still run, we have re-extended our licenses several times. We have one that we have extended it's purpose as a spam filter for 4 years plus... So nice. Highly recommended!

    Pros

    I like the very understandable interface, everything is where it would logically be found.

    Cons

    The colors.. but that's personal.. for the rest .. excellent

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gregg from OMNNI Associates, Inc.

    Number of employees: 51-200 employees

    September 2018

    Good if you need it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Was a fantastic solution when we were hosting our own internal Exchange Server. Once we went to Microsoft Office 365 though, there wasn't really a Return On Investment since Office 365 Exchange already has some SPAM blocking built into it.

    Pros

    Fast email processing. Great customer support. Easy to use interface.

    Cons

    Is an added cost to Office 365 Exchange Server once we switched over, so we quit using it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steve from Church Harris Johnson Williams PC

    Number of employees: 11-50 employees

    September 2018

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using SpamTitan for approximately 5 years now. It has worked flawlessly. Support has been outstanding.

    Pros

    Ease of use, low resource requirements, reliability

    Cons

    None that I can think of except maybe the update process could be improved.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mikhail from CloudDC

    Number of employees: 51-200 employees

    September 2018

    Benefits of using SpamTitan

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The SpamTitan is fully fits our customer's needs and provide good pricing options

    Pros

    Easy to use. Good price and flexible deployment options including MSSP

    Cons

    We are completely satisfied with SpamTitan software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jonathan from 37West Technologies

    Number of employees: 201-500 employees

    September 2018

    Great Pservice with a great product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have seen reduced amount of phishing emails as well as overall Junk mail. The best part of the product is it takes on a lot of the junk traffic that we would otherwise see hitting our network and email servers and filters it before we receive the emails. Also the ability to still receive email when the email server itself is offline is a big benefit in maintaining business continuity.

    Pros

    The service as well as the products we use with TitanHQ have been rock solid since we started. We are an MSP so reliability and ease of use followed up by excellent responsive customer service are only magnified by the amount of clients that we use with TitanHQ. Currently we server over 500 individual users and no one has had a complaint. This has been a wonderful partnership so far and we will continue to use the. Right now we currently use ArcTitan and Spamtitan with much success.

    Cons

    There is not really anything to like about this company or the services they provide.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Simon from PxP Limited

    Number of employees: 2-10 employees

    September 2018

    Spam Titan Cloud

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Its very easy to white-list spam and release anything that may be a false positive.

    Cons

    It would be good to be able to easily add new users and lock them down to a particular email address.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jorge from Polygoncorp

    Number of employees: 1 employee

    September 2018

    Good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's been good, a bit expensive for my use case but all good other than that

    Pros

    I like offloading the spam control to the user most

    Cons

    I dislike that several options cut out the mail at the gate, I'd like HELO rejection to increase spam score instead of blocking the mail outright

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hector from RD International

    Number of employees: 51-200 employees

    September 2018

    SpamTitan is Good!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our biggest benefit I must say is that little peace of mind in case our onsite server goes down our emails will still be deliver as soon the server is restored.. even up to 5 days.

    Pros

    Setup is simple. Don't need much time to understand options or features, Menus and options are easy to navigate and find. When you need support they always answer fast. Is one of those things you setup and just forget about it.

    Cons

    System slows down quite often, nothing serious enough to regret in my case with only 110 email addresses to handle for reports and quarantine. Quarantine alerts/reports timeframes are too long even for the smallest business... I consider this its biggest flaw! as the shortest timeframe is daily. This should improve with a shorter or a programmable option offered globally and/or in a categorized list selectable by user or groups.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jeff from Aware Products

    Number of employees: 201-500 employees

    September 2018

    Ease of use and implementation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Spam titan has been able to find and quarantine junk email much better than the appliance we had before and it appears that the service is constantly updating. Which means the more we use it the more intelligent the software becomes

    Pros

    The most important thing I have found is that implementation was nearly flawless. The one time we did need support we got it in a very timely manner and the questions were answered right away on the first call.
    Once implementation was working this software is extremely easy to understand. Modifications are intuitive and changes or rather customization's to our environment were easy to make.

    Cons

    Definitely the one thing i liked least about this software is that I did not purchase it sooner.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Easy to setup. Needs more granular control over reports

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use

    Pros

    Relatively easy to setup. User friendly reporting.

    Cons

    Need more granular control of spam reporting

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Bruce from Southern Ontario Credit Bureau Inc

    Number of employees: 2-10 employees

    September 2018

    My Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The overall experience with SpamTitan has been excellent. I solved the problem of escalating spam emails and eliminate the need for our people to sift through all of the crap to get to the emails that mattered.

    Pros

    It just works. It takes care of dealing with most spam email without any manual involvement.

    Cons

    There are is some spam emails that continue to get through. I am not sure how to provide feedback to SpamTitan on how to eliminate these emails.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mark from Power Utility

    Number of employees: 201-500 employees

    September 2018

    Spam Titan User Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SpamTitan has reduced my workload as I no longer worry about the large amount of spam that we received on a daily basis. I host and maintain an onpremise mail server.

    Pros

    Its intuitive and user friendly. SpamTitan works and is very effective.

    Cons

    There was nothing to dislike as it does exactly what it is suppose to.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brandon from TCT Kansas

    Number of employees: 11-50 employees

    September 2018

    SpamTitan is the best value out there

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I think spamtitan might just be the fastest and easiest to deploy on premise spam filtering solution on the market. Its easy to buy, download, and configure. What more can you ask for. If you need help their excellent support is just a call or click away.

    Cons

    No complaints, everything worked like a charm.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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