About Symantec Endpoint Protection

Symantec Endpoint Protection is an endpoint protection platform that defends businesses from both malware and targeted attacks—protecting against new and unknown threats. With a central management console, IT professionals can manage the detection of advanced threats such as cyber threats, malware, phishing attacks and more.

Symantec Endpoint Security Protection uses Symantec’s insight and analytics platform to collect and collate cybersecurity data from over 200 million systems in 200-plus countries. It uses this data to identify and create a security rating for every file accessed through the Internet. As a result, it stops targeted attacks and advanced, persistent security threats with a degre...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 8

396 Reviews of Symantec Endpoint Protection

Average User Ratings

Overall

4.31 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(176)

176

4 stars

(172)

172

3 stars

(35)

35

2 stars

(10)

10

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 396 results

September 2018

Fernando from Pelissari Gestão e Tecnologia

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Traditional and trustful solution for corporative environments

It is my job partner, it protects me along my day without being disturbing. Rarely I see an advice for it or need to take a manual action, and it stills there, doing its good job. I recommend it, for sure!

Pros

In our company we use it for all the employees. Our IT department has full control over adjustments of all the installations. Employees don't need to worry about scheduled scannings, updatings, fine tunning or anything else. Its pre installed on all the machines and is there to protect, not to disturb. Its awesome!

Cons

What can be a pro in one hand, can also be a con in the other hand. The way it works on client machines, by being configured by IT department and not locally may cause some troubles. You just can't set an action different than quarantine a suspect object. But we all know that sometimes it can be a bad judgment from the antivirus side, like a driver for Android that I needed to install and it was classified as unknown source and therefore didn't allowed me to proceed with installation. At least an option to ignore the object could be better.

March 2020

Irfan from Pak Suzuki Motor Co. Ltd

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2020

Best Available Protection Tool for large scale Infrastructure.

Overall experience is excellent, this suite provide continue protection from viruses, anti-malware, intrusion prevention and other threats as well as firewall features for endpoint users as well as servers.

Pros

Regular Scanning @ end point users. stop forcefully unauthorized Applications in the network. Best available policies in Firewall for threat detection. fast and best recovery act like more-then Antivirus

Cons

Hanged often not regular still finding Cons. but still space for upgrading.

Reasons for Choosing Symantec Endpoint Protection

feature are excellent. Virus data base Update is hard job at end users Pricing licensing

September 2020

Abinadi from Akamai Technologies

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2020

A great security software

Again this is a rock solid product, top of the line for security protection. I used it for many years and upgraded from previous versions and I was getting more that I was looking for.

Pros

This is an industry-standard product for anyone looking for security and protection at home or work. The features are incredible and some features are not available anywhere else. Overall an awesome product

Cons

The frequency and quality of signature updates are not as frequent and effective as I was hoping for. don't get me wrong you will get superior protection is simply when you are an advanced user you are expecting updates almost constantly

Reasons for Choosing Symantec Endpoint Protection

It was a well known product and after learning and getting into the business security you start to appreciate the small but effective features available in Symantec Endpoint Protection

December 2018

Chaucer from Information Technology and Services/Self Employed

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

December 2018

Use to be fantastic. But that was then. My, how things have changed.

For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types. • The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled. • Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again." I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Pros

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Cons

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

August 2020

Ken from H2 Inc.

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Simple and powerful tool to secure your systems

EP is one of the better AV solutions out there for managing company-wide virus / malware protection.

Pros

Install and configuration was very fast. The UI is a bit spartan but I prefer that to a maze of different options. It's clean and very intuitive. We ran several AV benchmarks and Endpoint Protection managed to score well against a host of different criteria. While it is challenging to find a single solution that can protect against all threats, EP does a good job fighting off viruses and malware. Since corporate ransomware attacks are being more and more prevalent, having solid AV is critical. EP also does well to manage multiple systems.

Cons

Lack of anti-phishing, Linux support, and detailed capabilities. Phishing is a big concern and EP just lacks this feature in general. While you can run reports, I would like to see more flexibility and options to report on all metrics.