Top-notch security for the enterprise

Trend Micro OfficeScan has been my endpoint security solution for many years. It's been stable, reliable, and has provided excellent protection. It doesn't get in the way of users and has minimal impact on system performance. It's also easy to administer, and with the upgrade to Apex One, promises an even easier path to administration for overworked IT units.

Pros

Apex One used to be OfficeScan, which has been excellent anti-malware software for many years. A business customer can install OfficeScan on a server in a domain and push installations and updates to endpoints on the network. There's not a lot of oversight required once it's installed and configured, other than to apply service packs and patches, which are released typically concurrent with OS version updates. The server takes care of the rest, ensuring the endpoints are updated with the latest malware signature files. Another neat feature: update the server software and the endpoints are updates automatically. The whole process is streamlined and really easy to manage. I also love that you can see the status of your systems from the dashboard, so you can easily tell if there is an issue and remedy it. Fortunately, the protection is excellent and issues are few and far between.

Cons

Honestly, I can't think of anything I don't like about this software. It's the easiest security solution I've every deployed.

We are using this software to protect all our PCs, desktops and servers endpoints.

Pros

i am using this software in our company for more then 4 year(may be company s using this before i joined this as well) and what i feel it have a tremendous improvement in UI in recent release that helps administrator while setting this up.Spam filter is very much accurate. Any malware or virus detection is good and i have never seen any outbreaks till now. We found it very effective in detecting, removing or preventing and virus from infecting our systems or data.

Cons

Documentation is something that can be improved here.Licensing is over-complex and need to be improved for different features/variations. Need improvements on spyware protection front.

Just switched from on premise to a hosted solution and things got even better!

Easy to use and implement while providing a high level of security to our network that can be managed remotely from anywhere with an Internet connection.

Pros

Since switching to the hosted solution version management of the software and software clients has become even easier. Updates roll out and alerts are easier than ever to manage! Rules and policies are made in a pinch without any prior experience of TrenMicro systems.

Cons

Compatibility with Windows XP is limited but understandable. We have XP machines that operate legacy software for manufacturing equipment that don't have an Internet connection but are connected to the local area network so we still require AV to be installed.

Trend Micro Enterprise Security Suite: ENTERPRISE FRIENDLY!

We really enjoyed working with their Beta Team in the development process and as such found that we could really dig deep in to this product. That gave us a much better understanding and now many of the posts we see people asking questions on the support server appear to us a problems that stem from not reading the manual! What can I say? 8-)

Pros

Full Disclosure, I was a Beta Tester for Trend Micro but did not receive any compensation. So we really dug into this Software and can say without any hesitation that it's one of the finest choices for an Enterprise Solution you will ever find!

Cons

Not as intuitive as one would hope but their Tech Support is Tops and they do get back to you in a reasonable amount of time. Once you get past the one or two hurdles that come up when implementing an Enterprise Solution you will find it your Go-To Choice!

Solid Performance and Works Well

Trend Micro has been around a while and their security software is good. It works well and does a good job blocking viruses although it does sometimes say it is catching a virus when it is not and it blocks legitimate software. In fairness, nearly all security software does this now and then so not a major issue. The few times a computer did get infected I did find that I had to use their software in tandem with other systems to fully clean the computer. Still considering the cost it does a good job for most users. Businesses would most likely want a stronger solution, but for average users or small business this works great.

Pros

- Very easy to setup and use
- Does a great job catching and stopping viruses
- Average Cost, not overly priced
- Does a good job cleaning up if you do get a virus

Cons

- Tends to be a bit of a resource hog for what it does
- I did notice that a few viruses were not cleaned completely using their software and I had to use other systems to completely clean infected products.
- Did give a few false positive alerts for several of my clients

It is very good because it protects machines and servers easy to manage with its centralized console

Pros

The centralized administration of several OfficeScan servers in a LAN and WAN network and the last recent update in less than 24 hours and less depending on the needs for the effective handling of the traces from the cloud

Cons

The only drawback with this antivirus is that it is very heavy on the clients and when the update of the traces in the clients fails, problems are generated in the server officescan due to the excessive use of the CPU at the level of hanging it and prevents it from being able to update the other clients

I use trend micro from 2010

Pros

In company, computer users click diffirient porno and virus sites. Trend micro best of against these stuations. Also you can scan every hard disc, usb drives so trend micro send you reports monthly. Some antivurs programs after you install you machine starts working very slow. But after trend micro installation you will not see bad stuation with you machine. Machine speed will be good performance.

Cons

It is not easy say any disadvantage of trend micro. Actually I didnt see any disadvantage of this software.

The most powerful Antivirus tool, to manage threats for a company's systems

Pros

The intuitive and very explicit console helps a lot in the handling of security events configured, added to its versatility in implementation is very surprising, just by having more than 7 way of installing the client.

It really is a tool that greatly simplifies the management of threats and vulnerabilities that desktop computers and servers can have.

Cons

The cost is somewhat high; but once you understand the advantages offered by your administration; will realize that it was worth it.

Most versatile anti-virus solution

We needed Anti-virus solution which can be easily implemented and managed in our small business office. After my friend in cyber security suggested Trend Micro, we purchased it. And it was very swift experience to implement it. It provides real-time protection for all PCs on network, instant virus definition updates and piece-of-mind protection against all threats. Must have for small business offices to enterprises.

Pros

Very easy to implement
Easy to maintain, update and manage

Cons

Bit on expensive side compared to other anti-virus products but features it provides make it worth.

Great Server Based Antivirus

Pros

Easy to install on the server, easy enough to install on the clients. Pretty simple to edit settings for funtions/features. Technical support is 100% at the top of the charts.

Cons

Remote install can be a bit of a bear. It works fine if you create a script to run the executable file that is shared on the server, but to force a remote client to take the install through the Trend Micro GUI the machine has to have certain things set up first... kind of negating a remote install.

Good

Pros

The product is very good, we use it since 2010 and we did not notice a single problem.
On the client PCs its user interface is very minimal and not distracting.

Cons

It is a LAN-only product.
Disconnected PCs do not get any signature updates.
Scheduled full-PC scans are long and cause the system to slowdown even for hours, but they aren't mandatory and it's up to the sysadmin to plan the schedule. I don't know of any rival product with the same security levels and a better behavior.

Top of the line protection

Pros

Trend Micro is a cut above its competitors in terms of overall security quality, user friendliness, and customer service. The suite we purchased for the company was used on all 8 computers and was a constant source of relief for administrators. Trend Micro offers a range of top of the line cyber security packages and we found that Enterprise Security Suite worked best for us.

Cons

This software is a bit pricier than its competitors, though it offers comparable protection. The primary upgrade for the price tag is the user interface, which is definitely a breath of fresh air.

Trend Micro never disappoints

Pros

Used to be OfficeScan and recently migrated and rebranded to ApexOne. We've used this software for many years and it provides anti-virus and end point protection that works very well. It's ability to detect and alert malware, etc. has been very useful for our application. Patterns and signatures are updated consistently, keeping protection up to date. Visibility to endpoints, threats, etc. from backend admin console is very useful for monitoring your environment. Highly recommend EDR as an add on if you do not have that

Cons

Full scans do take up resources and thus, you should plan to complete after business hours if at all possible. Some false positives do hit as detected malware on clients, but it's nothing that cannot be further investigated.

Great solution for small to midsized AV solution and more

We had a couple solutions before we brought in Trend, this brought it down to one solution and one pain of glass to administer by. Our previous solution were way more complicated then a company our size needed. This app gives you just the right amount of controls and protection for the end users and servers.

Pros

I love the hands off I can do with this software. I can block many things at the user/desktop level in addition to the AV functionality. I can also track some information with regards to users behaviors and stop bad things from going wrong.

Cons

The initial setup would have been better with a canned solution to build on. The defaults will leave you vulnerable and needs to be locked down more. It would be better to have it locked down and then turn off options as needed. This is a better safe then sorry way to be with AV.

We love TREND MICRO!

Complete virus security. Trend does a superior job at keeping our company safe and free from spam and viruses.

Pros

The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run itself with minimal support is priceless.

Cons

The install took a long time. Had to install clients on every machine which took several days to complete. Well worth it though.

Use this everyday

Pros

As an IT Systems Engineer and security officer, I have the responsibility of ensuring our networks are threat free. I love the ability to centrally manage all of the machines I am responsible for and see their current status at a single glance.

Cons

I wish it were easier to mass deploy the software using Group Policy Management. However, there are several options to deploy the software.

Not my favorite before, but Trend Officescan has come a long way.

Pros

Has many features, if you have the full package. Just what you would expect of a Security Product.

Really improved over the years. We have seen significant reductions in user reported AV and malware issues. These latest version improved scanning and catching.

Client updates released via the console are efficient and quiet. Management from the console is fair and fairly straightforward.

Cons

All the improvements and features come at a cost. Seems to be really resource heavy on machines. As compared to past products or some other brands I have worked with.

False positive hits that need to be remediated. I know all AV may have some but this seems a bit above "normal". It becomes a firedrill when suddenly something we had used for years because "suspicious" and flagged.

One or 2 times we had a bad update from Trend causing an impact in about a 1 year stretch, last such issue was about 6 months ago. Note - Trend helped remediate this quickly.
I cannot measure this with other products so Im not sure how this experience measures up.

Specialized in eliminating security gaps on network.

Pros

Trend Micro Enterprise security suite protect your network from malicious, unauthorized and harmful attacks. The suite has endpoint security, mac support, mobile and control for management. It easy use for administrator, just install the platform and configure the policy and the system will do the rest protecting your investment.

Cons

Trend Micro security has different type of suite, make sure to choose proper package for your company complete protection requirement.

A Virus Protection that truly works

Their support is excellent especially when we are looking to them for guidance.

Pros

We had a different virus protection and changed to Trend Micro in 2016. It was the best move we could have made. The software has kept us virus clean as we've had multiple virus attempts that the software has stopped from infiltrating our system.

Cons

There isn't anything that I would say is a con to the product. For us the price is hefty but compared to the cost of a virus attack it balances out.

Complete protection that takes care of everything for us

Pros

It can accurately detect, prevent or remove any spam, malware or virus to ensure that our physical, virtual, and cloud systems are well-protected and secure at all times. It scans every hard disc and usb drive and sends you a report every month. Many outbreaks and problems have been averted because of this software, so it gives us a huge relief to have it.
It’s so easy to use that our system administrator just had to set it and forget it and it took care of the rest. Update rollouts and monitoring can be done in a single dashboard, so it’s very convenient.

Cons

Full-system scans can take a considerable amount of time and can slow down the machine a lot. However, it is optional and the administrator can just schedule it when the systems are not in use.