About WebTitan

WebTitan is a cloud-based internet security solution that monitors for viruses, ransomware, malware and more. It also provides web and DNS filtering control and is suitable for large and midsize businesses across all industries.

Key features include content filtering, which includes bring your own device (BYOD) web filtering for employees’ personal mobile devices. The solution supports the implementation of different policies for different environments, which allows users to enable customized filter outcomes. Reporting, website whitelists and blacklists, configurable content filtering and support for multiple locations are also available.

WebTitan offers various deployment options, including deployments for wifi providers...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

236 Reviews of WebTitan

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(128)

128

4 stars

(98)

98

3 stars

(7)

7

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 236 results

May 2021

User Profile Picture

Nabila from Sime Darby

Verified Reviewer

Company Size: 10,000+ employees

Industry: Investment Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Safeguarded my web browser

For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Pros

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Cons

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

Reasons for Switching to WebTitan

NordVPN is more expensive and too confusing for me.

August 2021

Mark from Dollar Car Rental

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

No IT staff - need to still monitor end clients this is for you

All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!

Pros

We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!

Cons

My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.

Reasons for Choosing WebTitan

WebTitan was the closest product to the Cisco Umbrella product and it allowed a OTA or roaming client protection which was what we were seeking. We did not want our policy application to be restricted by the network rather we wanted the equipment no matter where it was deployed to be enforced. WebTitan does that....

Reasons for Switching to WebTitan

Cost - bad support - can only be purchased via a Cisco reseller. After using WebTitan I know their product is simply better and less expensive.

February 2018

Jesus from Medios Avanzados

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

February 2018

Not works as announced

WCCP integration

Pros

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Cons

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Response from TitanHQ

Replied August 2018

Hi Jesus, Thanks for your review of WebTitan. I'm disappointed to hear that the solution didn't deliver as it usually does with our other 7,500 customers. Our AD integration works very well when you use our agent - this has been developed further over the last two years. We should try again. I've asked your account manager to reach out. The product will work consistently for you once we get the set up sorted, Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ dgeary@TitanHQ.com

July 2021

Frank from GB Collects LLC

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Worth the Money.

We have increased productivity. We have been able to see this and track this since installing the software. The [SENSITIVE CONTENT] has also seen this and has recommended the software to several other vendors we have business relationships with.

Pros

We were looking for something to protect users both remote and in the office while also increasing production by blocking time wasting sites. Webtitan is one of several we looked at and it fit what we were looking for. The product was simple to setup and is easy to manage. We have customized alerts for when a user accesses restricted sites and have created keys to allow 1 time use of the site or if we need to white listing a domain is very simple to use. We have all departments from Finance, Customer Service and CEO Executive all with their own security groups and restrictions. Webtitan also restricts access to malicious or suspicious sites which has come in handy a dozen times in the last several months.

Cons

I have encountered zero issues with the software, or support team.

Reasons for Choosing WebTitan

We were happy with Webtitan. The interface is better, the setup was easy as is the ease of use.

Reasons for Switching to WebTitan

Needed something more.

April 2021

Hector from Waldos

Company Size: 5,001-10,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

April 2021

Excelente

A pesar de los contados casos que tuvimos y que no pudieron ser solventados e incluidos en la solucion de WebTitan, considero que el 99% de las espectativas fueron cumplidas y mejoro mucho la seguridad de navegacion en nuestros equipos clientes. Muy satisfecho.

Pros

He tenido oportunidad de usar el producto WebTitan y en la parte administrativa es excelente, una solucion centralizada y permite aplicar los cambios de inmediato a toda la cadena. Como usuario ha permitido saber que puedo y no puedo hacer con mi navegacion y a donde comunicarme si requiero un permiso extra. Aparte de sus configuraciones de filtrado,s e pueden añadir configuraciones personalizadas que se adapten en este caso a mi compañia.

Cons

La experiencia en general fue buena y satisfactoria, mas sin embargo existian ciertas excepsiones que debido a las naturalesa del negocio y de su infraestructura no podian ser incluidas en esta solucion, hablo de 2 o 3 casos de aproximadamente 2500, pero siendo honestos es complicado que actualmente en el mercado exista algun producto que se adapte al 100% a cualquier negocio justo por esas excepciones en donde para que operara se requeria que nuestra infraestructura fuese rediseñada, por lo que debido a costos, salia mejor vivir con esas excepsiones que modificar la infraestructura.

Reasons for Choosing WebTitan

Ya habiamos tenido anteriormente ese otro producto, pero por razones de costos principalmente y posteriormente la configuracion e implementacion.

Reasons for Switching to WebTitan

Se coloco un modulo nativo en nuestros equipos de comunicaciones centrales.