WebTitan is a cloud-based internet security solution that monitors for viruses, ransomware, malware and more. It also provides web and DNS filtering control and is suitable for large and midsize businesses across all industries.

Key features include content filtering, which includes bring your own device (BYOD) web filtering for employees’ personal mobile devices. The solution supports the implementation of different policies for different environments, which allows users to enable customized filter outcomes. Reporting, website whitelists and blacklists, configurable content filtering and support for multiple locations are also available.

WebTitan offers various deployment options, including deployments for wifi providers, a cloud-based content filter for hotspot network guests, and industry-based content filters that can be deployed in the cloud or on-premise.

Titan offers services on an annual subscription basis that includes support via phone, email and an online help desk.



172 Reviews of WebTitan

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 172 reviews

December 2018

SERGIO from HD Mexico

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Opinion WebTitan

In my organization we can solve very problems with internet traffic, it is fully functional WebTitan.

Pros

I like everything on Webtitan, the policies, the filters, the features of wpad, the reports, maybe has no something bad on it.

Cons

Sometimes the support is very slow, but when you can contact with them all the features are really easy.

November 2018

Mike from Bazar Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great product

Pros

Easy to setup, lots of detail. Works well, like the installable agent

Cons

Portal feels a bit dated, but it works so it’s not really an issue

November 2018

Lionel from Polaris

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Great Product!

Pros

How easy it was to implement and scale. Cost.

Cons

None. I think the GUI for the administrator console can use a face lift but that is nitpicking.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

WebTitan is a good software, easy to use and configure

I think that this is a useful solution. WebTitan gives security and control of the content of the network. It's good that my company cares about cybersecurity and implemented this solution.

Pros

WebTitan is a good solution for filtering websites.
Configuration is easy, usage is easy.
This product has warning options when the user attempts to access unauthorized websites.
In summary, a useful solution in companies.

Cons

This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares.

November 2018

Steve from Maroochy RSL

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Web Titan

It does its job without causing me any problems. I don't have to waste time trying to fix things

Pros

It just works. It sits in the background and does a thorough job on monitoring and protecting your network.
It very rarely causes any problems and all i generally have to do is occasionally blacklist or whitelist something

Cons

The cost is a little high but, like anything, you get what you pay for

November 2018

Daniel from Camperdown Academy

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

It has it's pros and cons

50/50 - It's comparable to anything else on the market but still a lot of money for something that is not 100%.

Pros

I like that the whole package is DNS based and there is no hardware or difficult setup.

Cons

Like all web filters, it's not 100%. My students can still get to what they want with some effort. I would say it is comparable to anything I have tried but I still can't guarantee my parents that their child absolutely will not see anything while on our property.

Customer Service could be a bit more thorough. The one time I had to call, instead of walking me through the process, they sent me a pdf that was not very easy to follow. I actually gave up on active directory integration because I couldn't follow the instructions completely

November 2018

Jose from Client Instant Access, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Webtitan Web Filter Service is Awesome

we are highly content with this service, we do the month to month and this is a huge plus as it makes it easier to get approvals from management versus telling them to sign up for a year or more. at the end they still stay on for a year or more. working with their support team was great and they got to the point each time quick and easy.

Pros

my favorite item of this software is the ease of use. any one with basic understanding can administrate this and if not the documentation they have fills in all gaps.

Cons

not much to say here, overall we are highly satisfied and cannot think of any negatives

November 2018

Paul from a2b technologies inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent Web Filter

Pros

WebTitan is low maintenance and affordable. The cloud service is dependable, and easy to use. Seems to block quite a bit of malware prior to reaching endpoint antivirus. Pricing is competitive with other web filtering technologies we have deployed in the past. Active Directory integration is a great feature and helps you identify user behavior.

Cons

I had no issues. The software just works, the cloud version takes less than 30 minutes to setup.

October 2018

Bujor from Self-employed

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Functionality

4 of 5

October 2018

A little expensive for what it offers

After a while, the management decided to switch and I think it was a good choice.

Pros

The absolute best URL Filtering we could find at that moment, also it made us able to filter by category of content which came in handy a few dozen times.
We never got to use cloud keys, but it's an awesome feature and is worth checking out.

Cons

Occasional proxy crashes at inappropriate times made us change our point of view to other products.

September 2018

Dylan from IXON B.V.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

September 2018

The ultimate antispam system

It protects our websites and services from bots, spam and malware.

Pros

Webtitan is a DNS filtering system and is updated daily to exclude malware. It is easy to use and the price is low. Generally it does a good job detecting and blocking known sources of spam/malware.

Cons

When you first start using this system, make sure to monitor it repeatedly, because it can often mistakenly 'greylist' or 'blacklist' unknown sources. As time goes by you will encounter these false positives less and less.

September 2018

Muhammad from BCDS

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Web Titanic

Pros

Its a great SAAS proxy server.
You can allow and block website base on their types.
You can whitelist some domain so they never get blocked if they are under blocked category.
You can Blacklist some domain so they are always blocked if not included in blocked category.
You can add role based user for management.
I really like creating and installing Certificate to by pass or allow traffic for specific period of time. It make management so easy.
I really like the alert functionality that can notify you if someone tries to access restricted websites

Cons

It doesn't provide any feature to disable addon on browser, so user can bypass it by installing vpn plugin.
They doesn't provide any support to integrate Certificate with MSP like Kaseya, so if you have big network, its very difficult to install certificate on each endpoint using conventional way.
You cannot add more than one email in notification.

September 2018

Josh from TYRI AMERICAS

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great So Far!!!

So far I can block NSFW stuff people are looking at and also stop the possible infection due to those sites.

Pros

Very easy to see what people are surfing for.. and very easy to protect the company I work for.

Cons

Setting up the active directory part was a little cumbersome.

September 2018

Oz from Information Technology and services

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Oz Wasserman- Review

Very good. We are a MSP that re-sells Webtitan services, and the integration with the service went very smooth

Pros

Clear API for integrations. No bugs or faults in the software

Cons

The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API.

September 2018

Robert from Big Star Trucking

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Capable Web Filtering Solution

Overall WebTitan is a great solution for web content filtering and reporting. For us, it seemed to have everything we are looking for. The sales reps we were in contact with were very helpful as well.

Pros

WebTitan was fairly easy to setup and was up and running in a few minutes. The reporting is not perfect but for our company, it gave plenty of information to gain insight into what our users are doing on the internet. I even like that there is a solution for users that work part of the time outside the office.

Cons

It would be nice if the video categories were broken down a little more. There is a category for media/streaming but it seems to block every page that has a video embedded. It would be nice for there to be a "streaming" category only that would block things like Netflix and Hulu but still leave stuff like news sites unblocked.

September 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

COMPLETE SECURITY FOR YOUR WEBSITE

Pros

I create different types of websites and applications for my job, I usually check other’s codes as well. In order to protect our work from malware, viruses, and spams, I use and suggest WebTitan. It has a complete set of protection for our software. The reports are in-depth as well, allowing me to determine the source of a problem.

Cons

No significant cons at this point in time.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

WebTitan a must have if you are trying to secure your network and mobile users.

WebTitan was easy to deploy, contacting and working with support was easy and my client's end user's are more secure and productive.

Pros

WebTitan was very easy to implement for my client I had it up and running in 15 minutes and it even works for mobile users which is a huge plus for me. The security and filtering it provides is well worth the cost to keep the end users secure and productive.

Cons

The only issue I had was trying to pay for the service. Not WebTitan's issue but my bank not allowing the charge to go through on my card due to them being in the UK. My bank issued me a secure check and I mailed it out. I contacted WebTitan and let them know what was going on and had no issues at all.

September 2018

Brian from Emprint Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great concept that works

It's been great so far, tech support and the sales team entertained all of our requests and were helpful in getting us familiar with the tools required to get the product up and working. Tech support is responsive as well, always same day (at worst) but usually within 2 hours of requesting help.

Pros

The entire platform is simple to navigate, and it just works. If you're looking for web filtering and auditing to boot, this is definitely worth taking a look at.

Cons

Sometimes WMI doesn't work with the WADA agent, especially if you have users using RDP. It definitely doesn't like WIndows 10.

September 2018

Kevin from Saint Peter Catholic Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

does just it says

Pros

blocks unwanted sites very well to keep away the grabage

Cons

YoutTube restricted is only on and not changable

August 2018

Ashleigh from Xerox

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Superb and stable way of web filtering platform across my organization.

Pros

WebTitan software is a very powerful and effective tool. It is not much expensive and really easy to use. We can block spam and malicious content with the help of this software. One can make management easier by sending customized emails to the individual users. It is a best way to reduce spam and viruses.

Cons

I do not have any complaints about this software. One of the con I can write about is that this software cannot put several software updates. This software should have option to block TLD's.

July 2018

Anthony from Northfield Hospital and Clinics

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Excellent easy to use product, top of the pool

Secured public access control to internet, blocking unwanted and in appropriate websites.

Pros

It is a set it and forget it SAAS. Deployed for our guest/visitor internet access. Simply works very well, bad and good sites are categorized quickly and access is secured. All for a very good price. Far less than Cisco. Support and Setup were very responsive.

Cons

NONE, it does exactly what we need it to do. It is not free. We have not deployed all features, so I cannot attest to those.

Response from TitanHQ of TitanHQ

Replied August 2018

Anthony, Thank you kindly for your 5 star review of WebTitan. One of the major strengths of WebTitan is in securing public wifi access and blocking unwanted and inappropriate websites on guest wi-fi. I'm delighted you found that to be the case. Thanks again for taking the time to give us a good review. It's hugely appreciated Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ