WebTitan is a cloud-based internet security solution that monitors for viruses, ransomware, malware and more. It also provides web and DNS filtering control and is suitable for large and midsize businesses across all industries.

Key features include content filtering, which includes bring your own device (BYOD) web filtering for employees’ personal mobile devices. The solution supports the implementation of different policies for different environments, which allows users to enable customized filter outcomes. Reporting, website whitelists and blacklists, configurable content filtering and support for multiple locations are also available.

WebTitan offers various deployment options, including deployments for wifi providers, a cloud-based content filter for hotspot network guests, and industry-based content filters that can be deployed in the cloud or on-premise.

Titan offers services on an annual subscription basis that includes support via phone, email and an online help desk.

Category screen
Category screen
Category screen
Add policy
Add policy
Policy screen
Policy screen

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



163 Reviews of WebTitan

Overall rating

4.5 / 5 stars

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Dylan from IXON B.V.

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The ultimate antispam system

It protects our websites and services from bots, spam and malware.

Pros

Webtitan is a DNS filtering system and is updated daily to exclude malware. It is easy to use and the price is low. Generally it does a good job detecting and blocking known sources of spam/malware.

Cons

When you first start using this system, make sure to monitor it repeatedly, because it can often mistakenly 'greylist' or 'blacklist' unknown sources. As time goes by you will encounter these false positives less and less.

Muhammad from BCDS

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Web Titanic

Pros

Its a great SAAS proxy server.
You can allow and block website base on their types.
You can whitelist some domain so they never get blocked if they are under blocked category.
You can Blacklist some domain so they are always blocked if not included in blocked category.
You can add role based user for management.
I really like creating and installing Certificate to by pass or allow traffic for specific period of time. It make management so easy.
I really like the alert functionality that can notify you if someone tries to access restricted websites

Cons

It doesn't provide any feature to disable addon on browser, so user can bypass it by installing vpn plugin.
They doesn't provide any support to integrate Certificate with MSP like Kaseya, so if you have big network, its very difficult to install certificate on each endpoint using conventional way.
You cannot add more than one email in notification.

Josh from TYRI AMERICAS

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great So Far!!!

So far I can block NSFW stuff people are looking at and also stop the possible infection due to those sites.

Pros

Very easy to see what people are surfing for.. and very easy to protect the company I work for.

Cons

Setting up the active directory part was a little cumbersome.

Oz from Information Technology and services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Oz Wasserman- Review

Very good. We are a MSP that re-sells Webtitan services, and the integration with the service went very smooth

Pros

Clear API for integrations. No bugs or faults in the software

Cons

The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API.

Robert from Big Star Trucking

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Capable Web Filtering Solution

Overall WebTitan is a great solution for web content filtering and reporting. For us, it seemed to have everything we are looking for. The sales reps we were in contact with were very helpful as well.

Pros

WebTitan was fairly easy to setup and was up and running in a few minutes. The reporting is not perfect but for our company, it gave plenty of information to gain insight into what our users are doing on the internet. I even like that there is a solution for users that work part of the time outside the office.

Cons

It would be nice if the video categories were broken down a little more. There is a category for media/streaming but it seems to block every page that has a video embedded. It would be nice for there to be a "streaming" category only that would block things like Netflix and Hulu but still leave stuff like news sites unblocked.

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Verified Reviewer

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

COMPLETE SECURITY FOR YOUR WEBSITE

Pros

I create different types of websites and applications for my job, I usually check other’s codes as well. In order to protect our work from malware, viruses, and spams, I use and suggest WebTitan. It has a complete set of protection for our software. The reports are in-depth as well, allowing me to determine the source of a problem.

Cons

No significant cons at this point in time.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

WebTitan a must have if you are trying to secure your network and mobile users.

WebTitan was easy to deploy, contacting and working with support was easy and my client's end user's are more secure and productive.

Pros

WebTitan was very easy to implement for my client I had it up and running in 15 minutes and it even works for mobile users which is a huge plus for me. The security and filtering it provides is well worth the cost to keep the end users secure and productive.

Cons

The only issue I had was trying to pay for the service. Not WebTitan's issue but my bank not allowing the charge to go through on my card due to them being in the UK. My bank issued me a secure check and I mailed it out. I contacted WebTitan and let them know what was going on and had no issues at all.

Brian from Emprint Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great concept that works

It's been great so far, tech support and the sales team entertained all of our requests and were helpful in getting us familiar with the tools required to get the product up and working. Tech support is responsive as well, always same day (at worst) but usually within 2 hours of requesting help.

Pros

The entire platform is simple to navigate, and it just works. If you're looking for web filtering and auditing to boot, this is definitely worth taking a look at.

Cons

Sometimes WMI doesn't work with the WADA agent, especially if you have users using RDP. It definitely doesn't like WIndows 10.

Kevin from Saint Peter Catholic Church

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

does just it says

Pros

blocks unwanted sites very well to keep away the grabage

Cons

YoutTube restricted is only on and not changable

Ashleigh from Xerox

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Superb and stable way of web filtering platform across my organization.

Pros

WebTitan software is a very powerful and effective tool. It is not much expensive and really easy to use. We can block spam and malicious content with the help of this software. One can make management easier by sending customized emails to the individual users. It is a best way to reduce spam and viruses.

Cons

I do not have any complaints about this software. One of the con I can write about is that this software cannot put several software updates. This software should have option to block TLD's.

Anthony from Northfield Hospital and Clinics

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Excellent easy to use product, top of the pool

Secured public access control to internet, blocking unwanted and in appropriate websites.

Pros

It is a set it and forget it SAAS. Deployed for our guest/visitor internet access. Simply works very well, bad and good sites are categorized quickly and access is secured. All for a very good price. Far less than Cisco. Support and Setup were very responsive.

Cons

NONE, it does exactly what we need it to do. It is not free. We have not deployed all features, so I cannot attest to those.

Response: TitanHQ, TitanHQ

August 2018

Anthony, Thank you kindly for your 5 star review of WebTitan. One of the major strengths of WebTitan is in securing public wifi access and blocking unwanted and inappropriate websites on guest wi-fi. I'm delighted you found that to be the case. Thanks again for taking the time to give us a good review. It's hugely appreciated Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

Joe from AHCM

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Couldn't be happier

Pros

Easy to set up, easy to manage, easy to use, very effective and reasonable price. Tech support is the best.

Cons

AD user sometimes appear to be anonymous causing them to fall on a different policy that was not intended for them.

Jose from Establecimientos Baixens SL

Ease-of-use

Value for money

Customer support

Functionality

July 2018

I was looking for a solution in order to have control about my office's web traffic.

Pros

The main Pros were that the solution had a good price-quality ratio, it was easy of configure and we had decent results with web filtering.

Cons

The web interface is poor, the list of categories for web filtering could be more specific, and we had some false positives in web filtering, so we didn't want to be frequently adding exceptions manually.

Response: TitanHQ, TitanHQ

August 2018

Jose I have emailed you directly with a plan to overcome any initial issues you may have had. Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

Chad from LCS Financial Services

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Set it and forget it. It just works.

Pros

We have experienced very few false positives. The support is fantastic; I have yet to experience an issue that they have not been able to help me figure out.

Cons

The only thing I do not like is how the policies apply. The policies are not cumulative, so I am managing three separate policies, adding exceptions to each when they are identified. It would be nice to have a baseline policy, and then further exceptions or settings based on the AD user accounts or groups.

John from Radeon Technologies

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Easy to setup and effective at blocking what you need

Pros

Quick and effective. Priced well for the value provided. Provides good options to filter traffic. This off loads the processing off a local appliance speeding throughput.

Cons

DDNS client and other software tools should be available in administrative UI. You need to go to main WebTitan web site to find the tools.

Des from Charanda Systems

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Once set up it works well

Happy customers we are an MSP

Pros

low impact on user experience OTG agent is small footprint
DNS proxy is able to run on a hyperV setup

Cons

OTG agents do not auto update this means a manual update on each laptop and remote PC
Obtaining the latest released OTG version is a painful process

Jaime from 8Bitech

Ease-of-use

Customer support

Functionality

July 2018

Easy to set up but it is hard to know how I'll be charge

Pros

Simplicity. Easy to set up, easy to manage, easy to create policies. It is a simple software that make whatnitnisnsuposed to do.

Cons

Charging method. It is not clear if it is per user or per seat or how. There are not intermediate steps. Billing is from one range to another no matter how many users are.

Clark from Salon Lofts Group LLC

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Very easy to setup and customer service was very prompt in answering my questions.

Blocking streaming content like TV, movies and sports that were eating up limited bandwidth.

Pros

Ease of use and price. Customer service was great. Over all quality is good. Has most of the features we needed.

Cons

Some of the built in categories like TV, Movies, Streaming where to broad. I can't really think of anything else that I liked least other than that.

Brian from IND Consulting

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

WebTitan is a great product for companies that want very granular control over user web filtering

It fits all of my needs for web filtering across my organization

Pros

I have incredible control over my users' web filtering and great reports that can be automatically generated and delivered. It's fairly easy to use from an administrative perspective and provides great flexibility. I currently have 350 seats over 4 offices with each office having slightly different web filtering needs and I have no problem accomplishing it with WebTitan.

Cons

They don't really put out many software updates. I think the last one was from 9 months ago, now. They do keep up with definitions for categorizing websites, but actual software enhancements do not get pushed out very often.

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Easy to understand

Pros

The setup is fast, easy and painless. The configuration is straightforward and we were able to get up and running in 15 minutes.

Cons

While there are other web content filtering software applications out there, this one is a bit on the high side.


Displaying 1 - 20 of 163 reviews