Regular User for Years

We have been wiping desktop and notebooks with WipeDrive for a number of years and have seen no reason to ever change.

Pros

Ease of use and support from White Canyon. We were notified immediately once the UEFI-PXE bootable version for WipeDrive 8 was available. Crystal is fantastic!

Cons

So far, WipeDrive mobile only available for iOS devices. Looking forward to Android. As well, perhaps a larger discount for purchase licenses in quantity. :)

Wipe Drive Pro - The Industry Standard

Technical support and post sales support has been outstanding at every stage. Many indicate they offer superior technical and post sales support but few if any offer *Service After The Sale*. Having used, managed, and been the decision maker to select software to securely erase tens of thousands of hard drives. White Canyon and their Wipe Drive Pro software has been the most consistent and feature rich in its use and deployment.

Pros

Ease of use, custom ability, 100% secure wiping of target drives. Overall great value for the money given the ongoing updates to the base system. The application is small in size so can be imaged to very small USB sticks so is easy to deploy to multi site / multi personal when required.

Cons

I do not believe a six month licensing term is very practical or required. As having to endure another sales cycle, procurement, and final validation of the same is extremely time consuming for the client. The standard 12 month term should be the norm and used going forward. Shorter licensing periods causes nothing but frustration to everyone involved in the process.

The good and bad of WipeDrive

We are a recycling business so I use this a lot to wipe SSD's that are donated to us. It is quick and I have never had a problem with data showing up when I have tested them.

Pros

I like the ease of use to start the wiping process. It did take some time to set it up as easy as it is, but the support staff at your company help walk us though it.

Cons

There is no restart button. When I load the computer and start it up there have been times when I have an unacceptable amount of "good" hard drives that have been loaded. I want to reload without running. The only way to get the computer to read the ssd, that I know of, is to restart and there is no restart button. At this point of the process, I have to run the software, to get to a restart button, or force the computer to shut down.

Time Saver!

I work in Infrastructure and formerly managed Deskside support. I wish all the applications we use and support met the same standards as this one.

Pros

We love the fact that it generates a detailed report for our records. As a Government contractor we must maintain records that every drive has been wiped. Prior to purchasing WipeDrive we had to create those manually. Another feature that saves us time (think equates to money) is we can wipe multiple drives simultaneously making the task much more efficient than our previous method. On the rare occasion when we needed to contact technical support, usually to obtain our custom image when there was an upgrade, they responded quickly with a solution to our concern.

Cons

We really haven't experienced any negatives for our application of the product. We've been using it for several years and have been presented with alternatives but they didn't measure up.

Data Security

It has been a great relationship and the customer service/tech support have kept us as a customer.

Pros

Our company has used WipeDrive for several years. We like being able to configure the software on a server so that multiple drives can be wiped and verified simultaneously. The reporting records make for great documentation for customers.

Cons

We have ran into a few circumstances where certain drives would all fail. It wasn't that they were necessarily bad but just were not being recognized properly. We have worked very closely with the tech support department and have received incredibly good response and solutions.