Beacon

RATING:

4.6

(5)
Overview

About Beacon

Beacon’s supply chain visibility platform equips supply chain and logistics teams with real-time transportation tracking, reporting, planning and collaboration tools that help them take control of their supply chains, manage risk and reduce costs. By connecting the systems with a global network of ocean carriers, airlines and ports businesses have access to real-time tracking updates for all the goods in a single place — all without having to log in to a carrier portal or update manual tracking spreadsheets. Users can easily configure notifications to be alerted when shipments are at risk. Beacon is designed to enable seamless collaboration between supply chain partners. The platform's team-focused features mean users can share real-time data with the hauliers, wareh...

Beacon Pricing

Starting price: 

$199.00 per month

Free trial: 

Available

Free version: 

Not Available

A centralised hub and single source of truth for tracking all of your ocean and air freight
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Beacon Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Beacon

5 Reviews

david

Food & Beverages, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

TATA Consumer Products GB Limited

1st class, support provided more than justified our decision to nominate Beacon

PROS

The professional partnership and willingness to work with us to deliver a control tower solution tailored to our needs. We always Beacon was fully engaged in meeting our own internal targets.

CONS

We have found nothing to dislike, support has been first class.

Reasons for switching to Beacon

IBM pulled the product at short notice.

Christian

Food Production, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Visualize your global Supply Chain

Friendly team, superb customer service, keen to learn about our business needs and adjust the system to it. Very smooth relationship so far.

PROS

Transparent overview of your Supply Chain and brilliant visualization. Scroll over the ships and you know what products are close to arrive. Easy search function to keep an eye on critical products (you can also flag them to see those on the landing page). Creation of boards to share with your team or other stakeholders. Carbon emissions reporting included, which will become more important for Scope 3 reporting. An overall great tool to keep an eye on your Supply Chain.

CONS

There is not a lot to add here. The team is going the extra mile for you to come up with new software tools or workarounds where needed. But there are two areas for improvement: 1. Development of an App 2. Using of the BOL instead of just the container number

Reason for choosing Beacon

User-friendly platform appearance, good value for money.

Vendor Response

Thanks for your review, Christian. Glad to hear you are enjoying your experience with Beacon and finding the platform easy to use!

Replied January 2024

Alex

Food Production, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

a great system

PROS

quick and easy to get shipment updates and correct ETA I like that new elements are being continually added, amended ect to system so that Beacon are clearly changing with the industry Customer service support is fantastic, when do have issues get quick response to answer/fix.

CONS

It is built around containers, for shipments of more then 1 container per BOL which we as a company mainly have (shipments of 10-20 containers per BOL) we cannot use the system to it's full potential I would also like to have more control over customization of how the system displays data.

Vendor Response

Thanks for sharing your experience, Alex. Glad to hear you're finding Beacon to be a quick and easy solution for shipment tracking. The team is researching track by BOL, and we hope to have more updates to share on that front soon!

Replied January 2024

colin

Food & Beverages, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Consolidation of data

Good overall experience, easy to navigate and interrogate with many benefits to be had currently and even more so as we work to enhance further.

PROS

Real live data on status of our containers all in one place instead of having to interrogate all of the individual shipping websites. Also numerous filters to interrogate your data and usefull live board to share specific information privately to other parties. Accurate information on dwell times and pinch points on the journey of your container to understand your lead times.

CONS

Once we have all API connectivity and we can see our ref data connected to our containers i cannot think of any particular cons to this product

Vendor Response

Thanks for taking the time to share your experience Colin! Happy to hear you've been getting value from the platform and are enjoying the benefits of a single source of truth for container tracking.

Replied December 2023

Chris

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Tracking Platform on the Market

Dream come true so simple and easy a real time saver

PROS

quick and easy to use super easy UI and flexablity to track all in one please and share is a dream

CONS

None so far i love it makes my job so much easier

5 Reviews