# Best Shipment Tracking Software - 2026 Reviews & Pricing

> Find the best Shipment Tracking Software for your organization. Compare top Shipment Tracking Software systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/shipment-tracking

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# Best Shipment Tracking Software of 2026

Updated July 7, 2026

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

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154 results

### Compare Products

Showing 1 - 25 of 154 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

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**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
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**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: ShipStation

4.57

[(959)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

ShipStation is an AI-powered shipping automation and order management platform that helps ecommerce businesses simplify fulfillment, reduce costs, and deliver exceptional customer experiences. Designed for businesses of every size, ShipStation connects to 400+ marketplaces, carts, and carriers—including Shopify, Amazon, Etsy, eBay, and WooCommerce—to centralize all orders in one easy-to-use dashboard. With ShipStation, sellers can automate repetitive shipping tasks, compare real-time carrier rates, print labels in bulk, and send branded tracking updates in minutes. Smart automation rules let you automatically choose carriers, assign shipping services, and update order statuses—freeing your team from manual work and helping you scale faster.... [Read more](https://www.softwareadvice.com/scm/shipstation-profile/)

### What users love

-   Centralized and efficient shipping management
-   User-friendly setup and navigation
-   Broad marketplace and carrier integrations

### To take in mind

-   Slow and limited customer assistance
-   Rising costs and extra fees
-   Cluttered and unintuitive navigation

### Best rated features:

Reorder Management

5.0

Inventory Auditing

5.0

Accounting Integration

5.0

Cost Tracking

5.0

### Worst rated features:

Order Processing

1.0

[See all features](https://www.softwareadvice.com/scm/shipstation-profile/#key-features)

### Starter

$14.99/month

Perfect for small businesses to set up and manage their shipping operation. Everything in Free, plus: 50+ shipments per month 3 users Unlimited store connections Automated rate shopping Return labels Basic automations Reporting Email support... [Read more](https://www.softwareadvice.com/scm/shipstation-profile/#pricing-and-plans)

### Standard

$29.99/month

Designed for businesses needing more advanced capabilities that scale. Everything in Starter, plus: 10 users Unlimited automations Combine and split orders Bring your existing carrier accounts Returns and Exchanges Basic warehouse management Shipping API Phone support... [Read more](https://www.softwareadvice.com/scm/shipstation-profile/#pricing-and-plans)

### Premium

$349.99/month

Built for larger businesses managing complex shipping and logistics. Includes everything in Standard, plus: 15 Users Inventory Management Auto-Split Cubiscan Open Database Connectivity (ODBC)... [Read more](https://www.softwareadvice.com/scm/shipstation-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/scm/shipstation-profile/#pricing-and-plans)

### Product: Freightview

4.66

[(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. While onboarding during the free trial, our team will help connect your negotiated LTL and parcel rates, upload contracts, and set up manual bidding with carriers through our Spot Quote / Volume / Truckload tools. Free training & demos are available. We make it fast and easy for your team to enjoy unlimited functionality: ~ Compare rates across carriers & schedule pickups. ~ Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. ~ Track shipments in real time, export, & analyze the data. ~ Upload contracted rates and batch upload quote requests. ~ Invite your carrier partners to our Free Carrier Portal. ⓍThere are no contracts to sign; autopay monthly via ACH or CC. ⊕Add-on features include AI Invoice matching & Vendor Portal. 📞 Call us for pricing or to request a demo.... [Read more](https://www.softwareadvice.com/scm/freightview-profile/)

### What users love

-   Centralized freight operations platform
-   Intuitive and user-friendly interface
-   Responsive and helpful support team

### To take in mind

-   Carrier integration and reliability issues

### Best rated features:

Order Tracking

5.0

Shipping Optimization

5.0

Shipping Cost Tracking

5.0

Audit Management

5.0

### Worst rated features:

Employee Management

1.0

[See all features](https://www.softwareadvice.com/scm/freightview-profile/#key-features)

### 0-50 Ships

$149.00/month

The software offers a 14-day free trial and free-of-cost setup.

### 51-500 Ships

Custom

Pricing available upon request

Custom Quote Available

### 501-1000

Custom

Pricing available upon request

Custom Quote Available

[See full pricing details](https://www.softwareadvice.com/scm/freightview-profile/#pricing-and-plans)

### Product: FreightPOP

4.70

[(47)](https://www.softwareadvice.com/scm/freightpop-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

FreightPOP is a cloud-based AI supply chain software platform that unifies Order Management (OMS), Warehouse Management (WMS), and Transportation Management (TMS) into one connected system. Built for mid-market and enterprise shippers, it eliminates operational silos and manages the entire shipment lifecycle — from order creation and procurement through warehouse execution, transportation, tracking, and settlement. Orders flow seamlessly into warehouse operations for inventory allocation, picking, packing, palletization, and load planning, then into optimized transportation across parcel, LTL, FTL, ocean, rail, and international air with 1,500+ carriers. Users can rate shop in real time using contracted, marketplace, or negotiated rates, automate carrier selection with a configurable shipping rules engine, and execute shipments from a single interface — reducing freight spend by up to 30%. FreightPOP also centralizes dock scheduling, yard management, fleet management, carrier management, dispatch, real-time shipment tracking, automated freight audit, and reporting within the same environment. Advanced analytics provide visibility into shipping costs, carrier performance, service levels, and logistics trends, enabling data-driven decision-making and continuous cost optimization. FreightPOP Intelligence — the AI agent and copilot layer — operates across all three pillars, analyzing data in real time, automating workflows, resolving exceptions, predicting disruptions, and identifying savings opportunities. The result is one unified, intelligent platform delivering full supply chain visibility, automation, and financial control. FreightPOP integrates seamlessly with NetSuite, Acumatica, SAP, Microsoft Dynamics, Sage, Infor, Epicor, and other ERP systems, as well as WMS, CRM, inventory platforms, EDI providers, and carrier networks — creating a fully connected digital supply chain infrastructure for modern shippers.... [Read more](https://www.softwareadvice.com/scm/freightpop-profile/)

### Best rated features:

Reporting & Statistics

5.0

LTL/Shared Truckload

5.0

Routing

5.0

Carrier Management

5.0

[See all features](https://www.softwareadvice.com/scm/freightpop-profile/#key-features)

### Product: Vizion API

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Vizion provides ocean visibility to shippers, cargo owners, logistic services and data providers. Our API allows you to receive real-time ocean container updates into any software or spreadsheet. Improve personnel productivity by reducing manual data entry, increase customer experience by knowing & communicating container status with confidence, and reduce detention & demurrage fees with frequent ETA updates. Digitize your supply chain visibility with Vizion today.... [Read more](https://www.softwareadvice.com/shipment-tracking/vizion-api-profile/)

### Product: WISMOlabs

5.0

[(13)](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

For ambitious e-commerce brands, the journey after the "buy" button is your biggest untapped growth opportunity. WISMOlabs transforms this critical post-purchase period from a logistical necessity into a powerful engine for revenue generation, customer loyalty, and brand-building. We move beyond generic tracking updates to create personalized, high-impact experiences that drive a clear and multifaceted return on investment. 🎯 The Power of Smart Segmentation: Your Core Differentiator Your customers aren't all the same, so why treat them that way? WISMOlabs platform is built on an intelligent segmentation engine that allows you to tailor every message. While competitors send one-size-fits-all notifications, we empower you to segment customers by behavior, purchase value, location, and more. This means you can finally: ✅ Solve problems before they happen: Proactively notify customers about potential shipping delays or complex international tracking, reducing friction and building trust. ✅ Turn new buyers into lifelong fans: Reassure first-time customers by sharing product value points and positive reviews to combat buyer's remorse and build excitement. ✅ Cultivate loyalty with your best customers: Engage repeat purchasers with exclusive offers, personalized thank yous 🙏, or requests to join your VIP community. 📈 WISMOlabs is designed to impact your entire business, delivering value that shows up in cost savings, increased revenue, and long-term brand equity. 💰 Save Money & Increase Efficiency: The most immediate impact is on your operations. Drastically reduce "Where Is My Order?" (WISMO) support tickets by 70-90%, freeing up your support team to handle complex issues instead of repetitive questions. 💸 Generate New Revenue & Boost LTV: This is where you see top-line growth. Turn your branded tracking page into a personalized marketing channel. Drive repeat sales with targeted upsells and product recommendations based on a customer's purchase history. One of our clients saw a significant increase in LTV by engaging different segments with relevant offers post-purchase. ⭐ Build Your Brand & Earn Trust: A great experience is your best marketing. We help you intelligently time review requests to capture feedback after a flawless delivery, boosting your 5-star ratings. This creates powerful social proof that builds trust and converts new customers. 🌍 Seamless Integration, Global Reach We make it easy to deliver a world-class experience. 🚚 Flawless Global Tracking: With real-time data from 750+ carriers, we provide pinpoint accuracy even on complex international shipments involving multiple partners. 🧩 Deep Tech Stack Integration: WISMOlabs fits perfectly into your ecosystem with native integrations for Shopify, BigCommerce, WooCommerce, Magento, Gorgias, Klaviyo, Yotpo, and more. 🤝 White-Glove Setup: Our expert team gets you live in under two weeks, ensuring a fast, seamless, and effective launch. WISMOlabs is more than a tool; it's a strategic partner for growth. We give you the power to turn every order into an opportunity to build a stronger, more profitable brand. ✨... [Read more](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/)

### Best rated features:

Delivery Record

5.0

Customizable Templates

5.0

Order Tracking

5.0

Data Import/Export

5.0

[See all features](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/#key-features)

### Basic

$0.01/month

### Growth Plan

$250.00/month

Ideal for businesses shipping 1,000–10,000 shipments per month. The Growth Plan includes 2,500 shipments/month with automatic right-sizing as you grow. Overages are billed at $0.06 per extra shipment. This entry plan delivers core CX essentials that reduce support load and boost customer satisfaction: WISMOlabs - Fully branded tracking portal with on-domain pages and custom design. - Email shipment notifications tailored to your brand voice. - Support for 750+ parcel carriers for global tracking. - Core segmentation (status, region, order attributes) for smarter messaging. - Delivery & carrier performance analytics to uncover trends. - White-glove onboarding (Lite)—get live fast with expert help. - This plan helps brands cut “Where is my order?” (WISMO) tickets by 60-80%, improving support efficiency and customer confidence.... [Read more](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/#pricing-and-plans)

### Pro Plan

$730.00/month

Designed for larger teams shipping 10,000–20,000 shipments per month. Includes 10,000 shipments/month with a $0.08 per extra shipment overage. Pro adds advanced tools for scale, segmentation, analytics, and automation: - Everything in Growth plus advanced tools for LTL and freight carriers. - Deeper segmentation using user behavior and order history. - Complimentary SMS alerts for opted-in customers.\* - Customer behavior & cohort analytics to measure engagement. - API & Webhooks for integration with existing systems. - Dedicated CSM and white-glove onboarding for complex setups. Pro is popular with brands that want to reduce support costs further and unlock data-driven segmentation, personalized messaging flows, and automation.... [Read more](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/wismolabs-profile/#pricing-and-plans)

### Product: TIMOCOM Live Shipment Tracking

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Live Shipment Tracking is a cloud-based logistics tracking software that helps businesses manage transport orders, send status notifications, and calculate the estimated time of arrival. The tool allows users to monitor the location and status of shipments while they move through supply chains. It offers key features, such as real-time tracking, alerts/notifications, document management, and more. The solution enables managers to gain insights into supply chain processes, customer details, and telematics data.... [Read more](https://www.softwareadvice.com/shipment-tracking/timocom-live-shipment-tracking-profile/)

### Product: AfterShip

[AfterShip](https://www.softwareadvice.com/shipment-tracking/aftership-profile/)

4.86

[(473)](https://www.softwareadvice.com/shipment-tracking/aftership-profile/reviews/)

Best for:Real-Time Data

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

AfterShip is a shipment tracking solution for eCommerce businesses. It has a partnership with over 1300+ courier services worldwide like UPS, USPS, DHL, FedEx, Blue Dart, TNT, China Post and more. Online retailers can connect their store with AfterShip, import orders, and receive real-time tracking updates on one interactive dashboard. You can also manually add shipments, input tracking and let our auto-carrier detection feature work out the rest for you. The real-time tracking updates from the couriers allow you to resolve delivery issues faster and proactively notify the customers of the shipment delays. Keep customers informed of the order status with automated email, SMS, and Facebook Messenger delivery notifications. Build custom email and SMS workflows to personalize post-purchase communication and keep customers engaged. Build a branded tracking page without writing even a single line of code. Keep customers to your website instead of directing them to the courier website to track orders. Add product recommendations, brand logo and social media links to drive additional sales. Retain - Offer customers one-click order tracking with your website's order lookup widget. Customize the look and feel of the track button on the admin, copy the code from the code generator and embed it into your store's code wherever you want. Customer can also track their order from mobile with the AfterShip Package Tracker app on iOS and Android. Insert the Track order with AfterShip button to the Shopify order confirmation page. The real-time analytics dashboard offers valuable information on your shipping performance, carrier performance, delivery rate, post-purchase engagement efforts, and customer satisfaction.... [Read more](https://www.softwareadvice.com/shipment-tracking/aftership-profile/)

### Best rated features:

Customizable Templates

5.0

eCommerce Management

5.0

Real-Time Notifications

5.0

Reporting/Analytics

5.0

### Worst rated features:

Workflow Automation

1.0

[See all features](https://www.softwareadvice.com/shipment-tracking/aftership-profile/#key-features)

### Free

$0.00/month

This plan offers 50 shipments per month.

### Essentials

$11.00/month

Best for new stores <$1M GMV Reduce WISMO and build customer trust Starting at $11/month with 100 shipments per month $0.08 per extra shipment... [Read more](https://www.softwareadvice.com/shipment-tracking/aftership-profile/#pricing-and-plans)

### Premium

$70.00/month

Best for growing brands $1M-$10M GMV Drive revenue and grow customer lifetime value Starting at $70/month with 500 shipments per month $0.12 per extra shipment... [Read more](https://www.softwareadvice.com/shipment-tracking/aftership-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/aftership-profile/#pricing-and-plans)

### Product: Shippo

[Shippo](https://www.softwareadvice.com/scm/shippo-profile/)

4.82

[(827)](https://www.softwareadvice.com/scm/shippo-profile/reviews/)

Best for:Order Fulfillment

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Ship smarter with Shippo, trusted by 300k+ brands to streamline shipping and access the best rates. Shippo seamlessly integrates with top carriers like USPS, UPS, and FedEx, letting you compare rates and automate label printing, tracking, and returns. Whether shipping 100 or 10,000 packages a month, Shippo saves you time and money. With our user-friendly platform, manage all your shipping from one place, and as your business grows, Shippo scales effortlessly to meet your needs. Our powerful API offers developers full control, enabling custom integrations that fit unique workflows—perfect for e-commerce platforms, marketplaces, and larger enterprises. Real-time shipment tracking, customer notifications, and efficient return management are built right in. Shippo is easy to use, free to get started, and designed for businesses of all sizes looking to optimize their shipping process. Experience simplified, cost-effective shipping with Shippo... [Read more](https://www.softwareadvice.com/scm/shippo-profile/)

### What users love

-   Centralized and cost-saving shipping
-   Efficient and flexible label creation
-   Intuitive and accessible platform design

### To take in mind

-   Limited and unreliable email features

### Best rated features:

Labeling

5.0

Reporting & Statistics

5.0

Data Import/Export

5.0

Order Fulfillment

4.9

### Worst rated features:

API

4.0

[See all features](https://www.softwareadvice.com/scm/shippo-profile/#key-features)

### Free

$0.00

1 user login

### Professional

$19.00/month

Up to 5 user logins

### Premier

Custom

Pricing available upon request

More than 15 user logins

[See full pricing details](https://www.softwareadvice.com/scm/shippo-profile/#pricing-and-plans)

### Product: ParcelWILL

[ParcelWILL](https://www.softwareadvice.com/shipment-tracking/parcel-panel-profile/)

4.98

[(53)](https://www.softwareadvice.com/shipment-tracking/parcel-panel-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exceptional customer experiences. With ParcelPanel, you can streamline your order management processes and gain full visibility into the status and location of your shipments. Efficiency is at the core of ParcelPanel. It consolidates tracking information from 900+ global carriers into one intuitive platform, eliminating the need to visit multiple carrier websites. Real-time tracking updates keep you informed, allowing you to proactively address any delivery delays or exceptions. Customer satisfaction is paramount, and ParcelPanel helps you exceed expectations. With automated notifications, you can keep your customers informed about their order's progress, ensuring transparency and reducing support inquiries. Personalize the tracking experience with your brand elements, enhancing your brand identity and creating a cohesive post-purchase journey. Gain valuable insights into your shipping performance with ParcelPanel's comprehensive analytics and reporting features. Analyze trends, identify areas for improvement, and optimize your shipping solutions to drive operational efficiency and cost savings. ParcelPanel offers reliable 24/7 customer support to assist you whenever you need assistance. Our dedicated team is available via online chat and email to ensure your questions are promptly addressed. Whether you're a small business or a growing enterprise, ParcelPanel scales with your needs. Its flexible and scalable features can adapt to your evolving business requirements, supporting your growth and expansion. Experience the power of ParcelPanel and transform your order-tracking processes. Sign up for a free trial and unlock the benefits of streamlined operations, enhanced customer satisfaction, and optimized shipping solutions.... [Read more](https://www.softwareadvice.com/shipment-tracking/parcel-panel-profile/)

### Best rated features:

Delivery Tracking

5.0

Order Tracking

5.0

Self Service Portal

5.0

Reporting/Analytics

5.0

[See all features](https://www.softwareadvice.com/shipment-tracking/parcel-panel-profile/#key-features)

### Essential

$11.00/month

All must-have features, perfect for growing brands

### Professional

$59.00/month

Powerful features for scaling your business

### Enterprise

$479.00/month

Specially designed for high-volume companies

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/parcel-panel-profile/#pricing-and-plans)

### Product: Descartes XPS Ship

[Descartes XPS Ship](https://www.softwareadvice.com/shipment-tracking/xps-ship-profile/)

4.75

[(240)](https://www.softwareadvice.com/shipment-tracking/xps-ship-profile/reviews/)

Best for:Shipping Labels

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Shipping software to easily find the best shipping rates, print shipping labels & track orders. Save money using our software to print shipping labels for all your orders. Rate shop and get the best-discounted shipping rates with all major U.S. carriers. Easily import order data from Shopify and other sales channels, update order status and tracking, reduce manual labor, speed up processing, and batch fulfill unlimited orders. \*Manage all order information (all sales channels) in one user-friendly platform \*Rate shop multiple carriers and print unlimited single or batch shipping labels \*Provide dynamic rate quotes at checkout with 3rd-party calculated shipping rates \*Get live customer onboarding and ongoing live support for free \*Set automation rules to maximize label production efficiency, plus scan to print... [Read more](https://www.softwareadvice.com/shipment-tracking/xps-ship-profile/)

### Best rated features:

Shipping Labels

4.8

Delivery Tracking

4.8

Status Tracking

4.7

Label Printing

4.7

[See all features](https://www.softwareadvice.com/shipment-tracking/xps-ship-profile/#key-features)

### Free

$0.00

### Startup

$9.95/month

### Growth

$29.95/month

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/xps-ship-profile/#pricing-and-plans)

### Product: ReturnGO

[ReturnGO](https://www.softwareadvice.com/scm/returngo-profile/)

4.97

[(29)](https://www.softwareadvice.com/scm/returngo-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

If you are looking for a powerful and advanced returns management platform, look no further. ReturnGO’s Returns & Exchange Portal enables you to automate your returns process and configure your return portal to match your store’s return policy. You can also provide your customers with alternatives to refunds such as exchange or store credit. Easily manage all your return requests in one place and track customer actions to receive data-driven insights that can help you improve the post-purchase experience and reduce refund requests. Self-service return portals are a great way to keep your customers in the loop and create a positive return and exchange experience. By automating your return process, you can take the pressure off you and your team and increase customer lifetime value. ReturnGO's return management platform is a great solution for businesses of all sizes.... [Read more](https://www.softwareadvice.com/scm/returngo-profile/)

### Best rated features:

Shipping Management

5.0

Status Tracking

5.0

Supply Chain Management

5.0

eCommerce Management

5.0

[See all features](https://www.softwareadvice.com/scm/returngo-profile/#key-features)

### Premium

$147.00/month

Provide your customers with a self-service returns and exchanges experience while increasing profit and reducing costs.... [Read more](https://www.softwareadvice.com/scm/returngo-profile/#pricing-and-plans)

### Pro

$297.00/month

Get the most out of your post-purchase process and seamlessly integrate with your existing eCommerce stack.... [Read more](https://www.softwareadvice.com/scm/returngo-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Scale your business by integrating all of your operational tools, returns, exchanges, and order tracking into a complete post-purchase solution.... [Read more](https://www.softwareadvice.com/scm/returngo-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/scm/returngo-profile/#pricing-and-plans)

### Product: Cargoson

[Cargoson](https://www.softwareadvice.com/scm/cargoson-profile/)

4.86

[(50)](https://www.softwareadvice.com/scm/cargoson-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Cargoson - Transport Management Software for Manufacturers, Retailers, Wholesalers & 3rd party logistics warehouses. Cargoson TMS is built for shippers that use different carriers and freight types in their everyday logistics management. Best fit for Medium & Enterprise companies in Europe. Cargoson is an online freight management system that brings together transport price management, shipping & CO2 calculator, freight booking, freight documents, automatic notifications, 3-rd party ordering, yard management, statistics & reporting. Cargoson TMS is not a new carrier, middleman or market platform, but software with a fixed monthly fee depending on the selected features and amount of users & shipments. TMS can be set up according to your business needs - carrier integrations, price & transit time management, contacts, users, automatic notifications & bookings, ERP or WMS integration. Cargoson has developed API/EDI integrations with all major global and regional carriers, yet all small local carriers can be easily added. Cargoson TMS is built by a team of logistics professionals who have experience in IT development, global freight forwarding and supply chain management. Cargoson is the easiest TMS in the world that enables businesses to make smarter, transparent and environmentally friendly logistics decisions while digitalising logistics.... [Read more](https://www.softwareadvice.com/scm/cargoson-profile/)

### Best rated features:

Waybills

5.0

Location Tracking

5.0

Reporting & Statistics

5.0

Sales Order Management

5.0

[See all features](https://www.softwareadvice.com/scm/cargoson-profile/#key-features)

### Product: Boxia

[Boxia](https://www.softwareadvice.com/shipment-tracking/boxia-profile/)

4.89

[(37)](https://www.softwareadvice.com/shipment-tracking/boxia-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Boxia is an online shipment tracking solution built to help eCommerce companies take back control over the post-purchase experience. Trusted by hundreds of brands, Boxia allows eCommerce businesses to save time when looking for delivery information thanks to the centralization of shipment tracking. Carriers integrated with the platform include UPS, DHL, FedEx, Geodis, GLS, USPS, TNT, DPD, USPS, Colissimo, Chronopost, PostNL, Mondial Relay, BRT, Colis Privé, Bpost, Swiss Post, Correos, Royal Mail, and more. With Boxia, brands offer the best post-purchase journey to customers by: - Sending proactive shipping notifications that keep customers informed of the progress of orders - Providing a branded tracking page on the website that displays a smart delivery date to reassure customers - Inserting marketing content into notifications and tracking pages to re-engage customers and generate additional sales - Collecting customer feedback as soon as the order is delivered to quickly identify dissatisfied customers... [Read more](https://www.softwareadvice.com/shipment-tracking/boxia-profile/)

### Best rated features:

Shipment Tracking

5.0

Real-Time Updates

4.7

Delivery Tracking

4.7

Alerts/Notifications

4.7

### Worst rated features:

Email Templates

4.0

[See all features](https://www.softwareadvice.com/shipment-tracking/boxia-profile/#key-features)

### Basic

$79.00/month

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/boxia-profile/#pricing-and-plans)

### Product: Qapla'

[Qapla'](https://www.softwareadvice.com/scm/qapla-profile/)

4.78

[(76)](https://www.softwareadvice.com/scm/qapla-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Qapla' is the software that simplifies eCommerce shipment management, optimizing the Delivery Experience. The platform integrates with eCommerce websites, CMSs, and marketplaces, automatically importing and transmitting tracking information for over 450 couriers. This centralised monitoring enables Customer Care to provide real-time assistance for every shipment. Additionally, Qapla' offers an advanced editor to fully customize Transactional Emails and Tracking Pages. Merchants can automatically send customer retention-focused communications, optimized through predictive analysis, generating new business opportunities.... [Read more](https://www.softwareadvice.com/scm/qapla-profile/)

### Best rated features:

Data Import/Export

5.0

Dispatch Management

5.0

Data Synchronization

5.0

API

5.0

### Worst rated features:

Location Tracking

3.0

Real-Time Notifications

3.5

[See all features](https://www.softwareadvice.com/scm/qapla-profile/#key-features)

### Unlock scalable growth with flexible and clear Pricing

€47.00/month

[See full pricing details](https://www.softwareadvice.com/scm/qapla-profile/#pricing-and-plans)

### Product: ShippyPro

[ShippyPro](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/)

4.67

[(155)](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/reviews/)

Best for:Shipping Management

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ShippyPro is a modular shipping software designed to streamline fulfillment for businesses managing high order volumes in +50 countries. Whether you're a medium business or a large enterprise, ShippyPro adapts to your needs, providing tools to manage shipping, tracking, and returns with ease. Integrating with over 180 carriers and 85+ sales channels, ShippyPro helps you reduce costs and save time by automating essential logistics operations through a user-friendly platform. Who is ShippyPro For? ShippyPro is ideal for businesses of any size, whether you're a retailer or a global company shipping thousands of orders a month. Our software serves a variety of industries, including fashion, electronics, beauty, home goods, and more. It provides solutions for businesses looking to scale operations and reach new markets with minimal hassle. Key Benefits ShippyPro is designed to be a modular platform, so to meet any specific business needs. From automating the fulfillment process to simplifying returns, ShippyPro allows you to manage all your shipping tasks from one place. Its multi-carrier shipping APIs and web platform make it easy to automate workflows, improve efficiency, and optimize overall performance. Core Features - Carrier & Sales Channel Integrations for Rapid Market Expansion: ShippyPro connects with over 180 carriers and 85+ sales channels, allowing you to quickly integrate your existing platforms and expand into new markets. In just a few clicks, you can connect to local and international carriers and begin shipping effortlessly. - Automated Shipping & Label Creation: ShippyPro automates key fulfillment tasks like generating shipping labels, comparing carrier rates, and selecting the best options for your shipments. This automation reduces manual tasks, increases accuracy, and saves valuable time. - Real-Time Tracking & Notifications: Keep customers informed with real-time tracking updates across more than 180 carriers. ShippyPro’s customizable notifications, sent via email, SMS, or WhatsApp, ensure customers are always in the loop, improving their post-purchase experience and reducing inquiries. - Returns Management Made Easy: ShippyPro features a customizable returns portal that simplifies the return process for customers. Businesses can manage returns efficiently while gathering data on return trends, improving reverse logistics without any hassle. - Advanced Shipping Analytics & KPIs: ShippyPro provides tools to track carrier performance, shipping costs, and other key metrics. Use data-driven insights to optimize your logistics strategy, reduce costs, and make more informed decisions. Flexible & Scalable for Any Business Size Whether you're shipping hundreds or thousands of orders each month, ShippyPro scales to meet your needs. Its modular design allows businesses to choose only the features they need, enabling them to grow with the platform. Our team of Delivery Experts is available to provide tailored solutions to help you build the perfect shipping strategy for your business. Support & Pricing Options ShippyPro offers flexible pricing based on your business's order volume. For businesses looking to automate their entire shipping process, the Professional Plan includes essential features like bulk label creation, carrier rate comparison, and automated carrier selection. For larger companies requiring more advanced tools and dedicated support, ShippyPro offers Enterprise solutions with custom pricing that includes dedicated project managers, full access to the carrier and sales channel library, and advanced API integrations. Why Choose ShippyPro? ShippyPro makes fulfillment easy by automating key shipping tasks, providing real-time tracking, and giving businesses the analytics they need to make smarter decisions. With seamless integrations to over 180 carriers and 85+ sales channels, the platform ensures that businesses of any size can manage their logistics operations efficiently and at scale.... [Read more](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/)

### Best rated features:

Sales Order Management

5.0

Real-Time Updates

5.0

Transportation Management

5.0

Order Processing

5.0

### Worst rated features:

Invoice Management

3.0

[See all features](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/#key-features)

### Professional

€159.00/month

This plan is for professional companies that need to automate every phase of the shipping process. Pricing depends on the number of monthly orders. Contact the ShippyPro sales team for pricing on more than 4,000 monthly orders. ✓ Bulk shipping labels & documents creation ✓ Carrier rate comparison ✓ Automatic Carrier selection with rules ✓ Auto–merge orders with the same address ✓ Tracking emails & page with smart ads in 8 languages ✓ Product recommendations on tracking assets ✓ Return management & form ✓ Share or embed the return portal & increase efficiency ✓ API & web integration (on demand)... [Read more](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

This plan offers exclusive features and advanced support for larger brands. ✓ Dedicated counseling & expertise from Delivery Solutions Experts ✓ Full access to Carriers & Sales Channels library ✓ Advanced shipping automation & API integration ✓ Shipping KPIs analysis and performance reports ✓ SLA & platform uptime ensuring top–tier service ✓ Dedicated project analysis & tailored solutions based on business needs ✓ Dedicated Project Managers to unlock full potential ✓ Exclusive tech support from KAM with performance monitoring... [Read more](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/shippypro-profile/#pricing-and-plans)

### Product: Transvirtual

[Transvirtual](https://www.softwareadvice.com/retail/transvirtual-profile/)

4.79

[(72)](https://www.softwareadvice.com/retail/transvirtual-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

TransVirtual is a cloud-based transport management system (TMS) designed to boost productivity and operational efficiency. From consignment creation to delivery and invoicing, TransVirtual centralises management, automation, and tracking on a single platform. The TMS boasts enterprise-level features for businesses of all sizes, including full track and trace capabilities, GPS tracking, route optimisation, item-level scanning, and more.... [Read more](https://www.softwareadvice.com/retail/transvirtual-profile/)

### Best rated features:

Label Printing

5.0

Rate Management

5.0

Customer Portal

5.0

Fleet Management

5.0

[See all features](https://www.softwareadvice.com/retail/transvirtual-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/retail/transvirtual-profile/#pricing-and-plans)

### Product: Nexus

[Nexus](https://www.softwareadvice.com/product/223453-NEXUS/)

5.0

[(22)](https://www.softwareadvice.com/product/223453-NEXUS/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Nexus is a recycling management solution that helps businesses manage inventory, auto parts, purchasing, sales, and other administrative processes on a centralized platform. Professionals can use the dashboard to track shipments, label recycling bins or boxes and gain an overview of multiple yard locations. Nexus allows organizations to monitor construction/demolition processes, manage warehousing operations and maintain a record of auto parts. Managers can create a bill of ladings (BOL), balance cash drawers, sort mixed loads and generate administrative reports in Excel or PDF formats. Additionally, it lets users ensure and maintain compliance with state regulations. Nexus facilitates integration with various third-party applications, such as QuickBooks, LeadsOnline and more. Pricing is available on monthly subscriptions and support is extended via live chat, phone, email and other online measures.... [Read more](https://www.softwareadvice.com/product/223453-NEXUS/)

### Product: GoComet

[GoComet](https://www.softwareadvice.com/scm/gocomet-profile/)

4.80

[(51)](https://www.softwareadvice.com/scm/gocomet-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

GoComet is a cloud-based enterprise solution that helps businesses of all sizes with freight quote comparisons. The solution provides a unified platform for freight forwarders and export managers to carry transparent transactions. Primary features of GoComet include data analytics, reverse auction, enquiry creation, automated freight management, negotiation, real-time container tracking, ERP integration, analytics and more. The solution allows users to track the current position of containers on a world map with actual and planned ETA. The solution provides a dashboard that sends notifications about arrivals, events, shipments and delays. The tracking module integrates with a variety of third-party ERP systems. Pricing is on a per user per month basis and support is extended via email, phone and online documentation.... [Read more](https://www.softwareadvice.com/scm/gocomet-profile/)

### Best rated features:

Activity Dashboard

5.0

EDI

5.0

For Freight Operations

5.0

Customer Management

5.0

### Worst rated features:

Access Controls/Permissions

4.0

Automated Quoting

4.0

3PL Management

4.0

[See all features](https://www.softwareadvice.com/scm/gocomet-profile/#key-features)

### Product: eShip

[eShip](https://www.softwareadvice.com/scm/eship-profile/)

4.75

[(95)](https://www.softwareadvice.com/scm/eship-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

eShip is a shipping management solution designed to help businesses handle orders, couriers, customers' addresses, product returns and more from within a unified platform. Teams can track orders in real-time, schedule product pick-ups and use a dashboard to gain insights into client ratings, couriers, delivery statistics and shipping processes. Key features include shipping labels, shipment history, proof of delivery and packing slips. It also offers an application programming interface.... [Read more](https://www.softwareadvice.com/scm/eship-profile/)

### Best rated features:

Batch Printing

5.0

Multiple File Format Support

5.0

Parcel Shipping

5.0

Real-Time Monitoring

5.0

### Worst rated features:

Shipping Services Integration

3.0

Real-Time Updates

3.7

[See all features](https://www.softwareadvice.com/scm/eship-profile/#key-features)

### Basic

$14.99/month

Create up to 500 labels per month. $0.10 for each additional label.

### Pro

$89.00/month

Create up to 1500 labels per month. $0.05 for each additional label.

[See full pricing details](https://www.softwareadvice.com/scm/eship-profile/#pricing-and-plans)

### Product: Cario

[Cario](https://www.softwareadvice.com/scm/cario-profile/)

4.92

[(25)](https://www.softwareadvice.com/scm/cario-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Cario is a freight management solution, which enables businesses to streamline shipping, multi-carrier dispatch and delivery tracking among other processes to improve order fulfillment. Customer service teams can provide estimated time of arrival (ETA) details and send advance ship notices (ASNs) and email or text alerts to clients. Using Cario, organizations can manage returns and compare costs across consignments or warehouses according to requirements. Professionals can view invoices in Microsoft Excel format, and monitor freight activities from within a unified platform. Additionally, businesses can access various carriers such as Australia Post, FedEx, Northline and more. Cario comes with an application programming interface (API), which helps businesses integrate the platform with multiple third-party systems. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/scm/cario-profile/)

### Best rated features:

Status Tracking

5.0

Customer Management

5.0

Dispatch Management

5.0

Third-Party Integrations

5.0

### Worst rated features:

For eCommerce

4.0

Customer Portal

4.0

[See all features](https://www.softwareadvice.com/scm/cario-profile/#key-features)

### Product: Shippingbo

[Shippingbo](https://www.softwareadvice.com/scm/shippingbo-profile/)

4.82

[(38)](https://www.softwareadvice.com/scm/shippingbo-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Turn your logistics into a growth engine. Shippingbo is the all-in-one SaaS solution that simplifies e-commerce logistics management. Designed for online retailers and brands, it brings three essential modules together: An OMS to unify your order flows and gain real-time visibility A WMS to guide warehouse operations, minimize chances of errors and streamline fulfillment A TMS to automate label generation and select the best carrier based on your own personalized rules The result : your teams save time, your customers stay informed, and your deliveries are faster and more cost-effective. Shippingbo integrates natively with over 300 platforms and tools (Amazon, Shopify, Cdiscount, Colissimo, Mirakl, etc.) and can be deployed in just 15 days. Pricing starts at €19/month, with plans tailored to your business volume.... [Read more](https://www.softwareadvice.com/scm/shippingbo-profile/)

### Best rated features:

Shipping Services Integration

5.0

Receiving

5.0

Dispatch Management

5.0

Order Fulfillment

5.0

[See all features](https://www.softwareadvice.com/scm/shippingbo-profile/#key-features)

### Starter+

€19.00/month

Simplifiez votre logistique

[See full pricing details](https://www.softwareadvice.com/scm/shippingbo-profile/#pricing-and-plans)

### Product: MotionTools

[MotionTools](https://www.softwareadvice.com/scm/m-tools-profile/)

4.95

[(21)](https://www.softwareadvice.com/scm/m-tools-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

MotionTools provides all the tools that make your operations more efficient and your business more profitable. Best-in-class companies like Flink, Wisag, RioTino, Nagel-Group, Fastdrop or Zufall logistics group rely on us for their daily operations. - Customer Portal: A self-service portal for streamlined customer communication. - Booking Manager: A web app for agents and dispatchers to manage all incoming bookings. - Dispatch Tools: Bundle bookings into tours, assign them to drivers, and manage ongoing operations. - Route Planner: Plan complex routes for a large workforce at a tap of a button. - Driver App: Manage your workers, track their work time & current location in realtime. The cloud platform is developed for operators and teams managing a mobile workforce: - Logistics: All-in-one software for providers transporting goods as a service. - Commerce: Powerful platform for sellers to orchestrate their deliveries. - Transportation: Complete solution for services transporting people from A to B. - Field services: Powerful dispatch solution for field service providers. We have all the tools you need to operate efficiently and excite your users: - Address book - Order documents - Notifications - Live tracking - Custom Checklists - Proof of completion ... and many more Deliver exceptional services with software that works for you. - Owner: Streamline your business with software that adapts to you. - Dispatcher: Optimize your operations with AI-powered dispatching tools. - Driver: Increase your efficiency through intuitive software for drivers. - Customer: Delight your customers by delivering exceptional services. Set your business in Motion. Level up your operations with MotionTools for as little as 99€ / month. Start a free trial anytime or book your personal demo today.... [Read more](https://www.softwareadvice.com/scm/m-tools-profile/)

### Best rated features:

Barcode/Ticket Scanning

5.0

Status Tracking

5.0

API

5.0

Order Tracking

5.0

### Worst rated features:

Mobile Signature Capture

4.0

Fleet Management

4.0

[See all features](https://www.softwareadvice.com/scm/m-tools-profile/#key-features)

### Individual Modules

€99.00/month

Choose one or multiple modules: - Customer Portal - Booking Manager - Dispatch Tools - Route Planner - Driver App Each Module is 99€ per month + 9c per stop... [Read more](https://www.softwareadvice.com/scm/m-tools-profile/#pricing-and-plans)

### OS Light

€499.00/month

Internal booking management & dispatching software.

### OS Basic

€999.00/month

End to end tools to operate with a small workforce efficiently.

[See full pricing details](https://www.softwareadvice.com/scm/m-tools-profile/#pricing-and-plans)

### Product: TrackingMore

[TrackingMore](https://www.softwareadvice.com/product/488668-Trackingmore/)

4.94

[(18)](https://www.softwareadvice.com/product/488668-Trackingmore/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

TrackingMore is an all-in-one shipment tracking software. It integrates with 1,500+ carriers and 90+ airlines worldwide, enabling package tracking and AWB tracking capabilities through both API and web interfaces. Managing shipments is simple—upload or download data via CSV, use their multi-carrier shipment tracking API, and easily sort shipments by status, carrier, and other factors. TrackingMore helps companies see exactly where their shipments are without any complications. TrackingMore offers more than just basic parcel tracking. The platform saves time by automatically detecting carriers and putting tracking data in a standard format. Businesses can add their own branding to order tracking pages and send custom shipping updates to customers. It helps eCommerce businesses improve post-purchase experience for their customers and increase repeat sales.... [Read more](https://www.softwareadvice.com/product/488668-Trackingmore/)

### Best rated features:

Order Tracking

5.0

Delivery Tracking

5.0

Third-Party Integrations

5.0

Package Tracking

5.0

### Worst rated features:

Data Import/Export

4.0

[See all features](https://www.softwareadvice.com/product/488668-Trackingmore/#key-features)

### Basic

$11.00/month

200 credits per month, $0.04 per extra credit

### Pro

$74.00/month

2,000 credits per month, $0.04 per extra credit

[See full pricing details](https://www.softwareadvice.com/product/488668-Trackingmore/#pricing-and-plans)

### Product: PitneyShip

[PitneyShip](https://www.softwareadvice.com/product/240453-PitneyShip/)

4.62

[(143)](https://www.softwareadvice.com/product/240453-PitneyShip/reviews/)

Best for:Delivery Tracking

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

PitneyShip is a shipping platform that helps small businesses streamline shipment and delivery tracking operations. It enables employees to access discounted shipping rates from multiple shipping and courier services including USPS and UPS. PitneyShip allows professionals to compare shipping and postage prices, schedule pick-ups as well as send packages, letters and large envelopes. Additionally, it provides a variety of features such as status tracking, SMS messaging, shipping labels, role-based permissions, package tracking, label printing, an activity dashboard, shipment price calculation and more. PitneyShip lets administrators print first-class postage for letters, generate custom reports and send sensitive documents with same-day delivery options. Pricing is available on request and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/product/240453-PitneyShip/)

### Best rated features:

Ground Shipping

5.0

API

5.0

Shipping Labels

4.9

Activity Dashboard

4.8

[See all features](https://www.softwareadvice.com/product/240453-PitneyShip/#key-features)

### Product: ShipperHQ

[ShipperHQ](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/)

4.79

[(29)](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Built by merchants for merchants, ShipperHQ gives you full control over your shipping and checkout experience. Trusted by thousands of brands across 150+ countries, ShipperHQ helps DTC, B2B, and enterprise merchants increase checkout conversions, boost sales & AOV, cut shipping costs, and deliver exceptional customer experiences—all with a powerful, no-code solution. It’s your checkout, your shipping, your rules. From auto parts to cupcakes—and everything in between—brands like Toyota, Cadbury, Pelican, and Stover & Company trust ShipperHQ to deliver fast, transparent shipping experiences that keep customers coming back. ShipperHQ offers a wide variety of support designed to provide the right help, at the right time, with real local experts who understand your business. Options include: Self-Serve Support, Premium Support and Dedicated Support. ShipperHQ is a proud UPS Ready Premier Partner, FedEx Alliance Partner, Adobe Gold Technology Partner, Magento Technology Partner, Shopify Plus Certified App, and BigCommerce Elite Partner.... [Read more](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/)

### Best rated features:

API

5.0

Shipment Price Calculation

5.0

Shipping Management

5.0

For Freight Operations

5.0

### Worst rated features:

LTL/Shared Truckload

4.0

[See all features](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/#key-features)

### Standard

$350.00/month

This plan is billed monthly.

### Advanced

$600.00/month

This plan is billed monthly.

### Enterprise

Custom

Pricing available upon request

Contact sales team for pricing details.

[See full pricing details](https://www.softwareadvice.com/shipment-tracking/shipperhq-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/shipment-tracking/?page=2)[3](https://www.softwareadvice.com/shipment-tracking/?page=3)[4](https://www.softwareadvice.com/shipment-tracking/?page=4)[5](https://www.softwareadvice.com/shipment-tracking/?page=5)[6](https://www.softwareadvice.com/shipment-tracking/?page=6)[7](https://www.softwareadvice.com/shipment-tracking/?page=7)

## Popular Comparisons

[

Freightview vs ShipStation

](https://www.softwareadvice.com/scm/freightview-profile/vs/shipstation/)[

ShipTime vs Shippo

](https://www.softwareadvice.com/scm/shippo-profile/vs/shiptime/)[

Transvirtual vs PCS TMS

](https://www.softwareadvice.com/scm/tms-express-profile/vs/transvirtual/)[

AfterShip vs Descartes XPS Ship

](https://www.softwareadvice.com/shipment-tracking/aftership-profile/vs/xps-ship/)[

ShippyPro vs Sendcloud

](https://www.softwareadvice.com/scm/sendcloud-profile/vs/shippypro/)

When businesses do not offer shipment tracking services, customers are not able to estimate when their packages will arrive and companies can not confirm if and where packages are located. This can result in a variety of customer frustrations, which can eventually lead to a decrease in customer satisfaction.

Shipment tracking software enables companies to provide their clients with time estimates as to when their shipments will be delivered, taking the stress of customer service representatives and allowing clients to receive live shipment tracking updates.

This guide will cover what shipment tracking software is, its common features, and more.

Here’s what we'll cover:

-   [What is shipment tracking software?](#Whatisshipmenttrackingsoftware)
    
-   [Common features of shipment tracking software](#Commonfeaturesofshipmenttrackingsoftware)
    
-   [What type of buyer are you?](#Whattypeofbuyerareyou)
    
-   [Benefits of shipment tracking software](#Benefitsofshipmenttrackingsoftware)
    
-   [Key considerations for purchasing shipment tracking software](#Keyconsiderationsforpurchasingshipmenttrackingsoftware)
    
-   [Market trends to understand](#Markettrendstounderstand)
    

## What is shipment tracking software?

Shipment tracking software collects data generated by various mail carriers and automatically sends companies and their customers live updates on packages as they are sorted and delivered. Shipment tracking software enables eCommerce and freight businesses to keep their customers up to date on the whereabouts of their orders, increasing shipping transparency and customer satisfaction.

## Common features of shipment tracking software

While features vary from product to product, shipment tracking software typically offers some or all of the following functionality:

**Delivery record**

Access a record of shipment processing that shows the location and time stamp of shipment delivery. Allow clients to access the shipment records to estimate when their shipments will arrive.

**Status tracking**

Retrieve real-time reports on changes over time to the state of a request, a process, or an object.

**Alerts/Notifications**

Set automatic alerts/notifications within the system to notify customers of changes or delays in shipment processing.

**Website integration**

Integrate system with 3rd party websites to facilitate other business interactions such as customer service efforts, product purchases, etc.

**Delivery estimate**

Receive notes detailing the expected delivery date and time of customer shipments. Allow customers to access shipment delivery estimates to ensure they receive their package within the estimated delivery window.

## What type of buyer are you?

-   **Ecommerce company:** These buyers want to remove as much risk from the shipping process as possible to build trust with their online customers. Shipment tracking software allows these companies to use the tracking number/barcode provided to determine a packageʻs location. Each shipping terminal scans the tracking barcode on the package, allowing the package's last location to be tracked. Ecommerce companies should look for a software solution that provides their customers with the highest visibility into the shipping process as possible to increase customer trust and ultimately gain customer loyalty.
    
-   **Freight company:** These buyers are concerned with their ability to optimize shipping-related costs and their ability to locate lost packages. With shipment tracking software, these companies are able to view the patterns of their shipping operations, influencing decisions such as which carriers to use and which routes are most optimal. Freight companies should choose a shipment tracking software that prioritizes shipment data collection for analysis.
    

## Benefits of shipment tracking software

-   **Enables the discovery of lost packages:** Shipment tracking software can determine the last documented location of a lost package using the packageʻs assigned barcode. This feature can save businesses revenue by eliminating the need to replace shipments that are thought to be lost. Instead, companies can contact their shipping provider and ask them to find the package at its last known location.
    
-   **Increases the speed of shipment reroutes:** When shipping packages to customers, there are a variety of risk factors that can delay the shipment process. Sometimes delivery trucks break down, come in contact with harsh weather conditions, or get stuck in traffic. In this case, companies can request that shipping companies reroute the package to avoid delivery delays. Shipment tracking software allows companies to alert customers of delays and find solutions such as in-store pickup to mitigate customer frustrations.
    
-   **Increases customer trust:** Customers that buy products online put their trust in ecommerce and freight companies to get their products shipped and delivered on time with little hassle. Shipment tracking software allows companies to ease any qualms customers may have during the shipping process, providing customers real-time updates on the status of their deliveries.
    

## Key considerations for purchasing shipment tracking software

-   **Integration capabilities:** Be sure to ask your shipment tracking software vendor if the software solutions your business already has in place will seamlessly integrate with their software. Ecommerce and freight businesses typically have payment processing and customer relationship management software already set up that should be able to integrate into the shipment tracking solution to simplify the order placement and shipment process.
    
-   **Data security:** In this day and age, cyberattacks are more common than ever. Customers will not return to your business if their information is leaked to a malicious third party attacker. Be sure that the shipment tracking system your business uses is more than capable of keeping both your companies data and your customers data protected from cyberattackers.
    
-   **User-friendly interface:** Every customer that orders a package from your company will not necessarily be tech savvy. Be sure that the shipment tracking system you choose features a user-friendly interface that users of all technical backgrounds can utilize. Ask your software vendor if you can access a free trial of their solution to ensure the software will be easy to operate, no matter who uses it.
    

## Market trends to understand

-   **Increased usage of drone delivery:** [According to Gartner](https://www.gartner.com/en/newsroom/press-releases/2019-12-04-gartner-forecasts-global-iot-enterprise-drone-shipmen), global shipments are forecast to reach 1.3 million units by 2023. In light of this, many shipping companies are turning to cargo freight drones to aid shipping efforts. Cargo freight drones are environmentally friendly aerial technology that deliver goods to customers quicker than traditional delivery methods. Unlike traditional methods of delivery such as delivery trucks, cargo freight drones are not slowed down by traffic and can deliver to remote territories that large freight trucks cannot reach. These drones can also be easily tracked by GPS, providing more detailed and accurate shipment tracking information than traditional delivery methods. Before purchasing shipment tracking software, find out if your carrier of choice is considering using cargo freight drones to aid shipment operations in the near future, as this will innovate your shipment tracking abilities for both your company and its customers.
    

### Related Shipment Tracking Software

-   [Courier Software](https://www.softwareadvice.com/fleet-management/courier-comparison/)
-   [Dropshipping Software](https://www.softwareadvice.com/scm/dropshipping-comparison/)
-   [Food Service Distribution Software](https://www.softwareadvice.com/distribution/food-and-beverage-distribution-software-comparison/)
-   [Order Entry Software](https://www.softwareadvice.com/scm/order-entry-comparison/)
-   [Order Fulfillment Software](https://www.softwareadvice.com/scm/order-fulfillment-software-comparison/)
-   [Order Management Software](https://www.softwareadvice.com/scm/order-management-system-comparison/)
-   [Parcel Audit Software](https://www.softwareadvice.com/category/4776-parcel-audit/)
-   [Returns Management (RMS) Software](https://www.softwareadvice.com/returns-management/)
-   [Shipping Software](https://www.softwareadvice.com/scm/shipping-comparison/)