It has provided a single platform to track all shipments, eliminating the need to visit multiple websites.

Instead of having to monitor multiple websites for each shipment, we have the convenience of a single platform that provides us with complete visibility over all of our shipments. This not only saves us time and effort, but also offers numerous benefits such as predictive estimated time of arrivals (ETAS), real-time delay alerts, and geofencing capabilities. With this comprehensive solution, we can efficiently manage our logistics and stay informed every step of the way.

Their invoice reconciliation module could be improved by having the ability to read photocopies of vendor bills. Currently, their OCRS only read PDF versions.

It reduces misunderstandings and saves time by centralising communication within the platform and doing away with the need for sporadic emails and phone conversations. By allowing customers to follow their shipments and get immediate access to crucial information, the consignee access tool improves transparency and customer satisfaction. My ability to recognise trends, gauge vendor effectiveness, and enhance logistical plans is made possible by the extensive analytics and reports. I can increase cooperation, streamline processes, and provide first-rate customer service with GoComet.

With its simple functionality and easily navigable UI, GoComet is revolutionising the field of logistics management. By giving me access to a single hub, I can effortlessly manage and keep an eye on all of my shipments with the utmost convenience. With its intense concentration on in-the-moment visibility and unwavering correctness, I can firmly seize the ability to form sound judgements and effectively combat any unforeseen challenges.

Even though GoComet has powerful communication tools, I wish there were more ways to customise templates and notifications to match our unique branding and workflows.

GoComet's solutions, GoTrack and GoProcure, have played a crucial role in meeting our distinct requirements. The REO Module has notably enhanced our month-long tenders, while GoTrack has delivered precise monitoring for our extensive shipment volume, coupled with personalized notifications.

The products have successfully met our need for synchronized data between liners and accurate shipment tracking, resulting in a minimal number of challenges encountered.

centralizing communication within the platform, it eliminates the need for scattered emails and phone calls, reducing miscommunication and saving time. The consignee access feature enhances transparency and customer satisfaction, as clients can track their shipments and access important information directly. The detailed analytics and reports enable me to identify trends, evaluate vendor performances, and optimize logistics strategies. With GoComet, I can streamline operations, improve collaboration, and deliver exceptional customer service.

GoComet revolutionizes the landscape of logistics management with its effortlessly navigable interface and easy functionalities. By affording me a consolidated hub, I can flawlessly oversee and monitor all my shipments with utmost ease. With its deep focus on real-time visibility and unwavering accuracy, I can confidently seize the power to make correct judgments and actively tackle any unforeseen obstacles.

I would appreciate more customization options for templates and notifications to align with our specific branding and workflow

The precision of tracking and the prompt delivery of tracking data have brought about a significant improvement in our payment cycles. This has been a substantial advantage for our financial operations. I have the ability to tailor the reports to align with the specific format we employ internally, ensuring a seamless integration. The team's exceptional adaptability further enhances the overall excellence of our operations.

GoComet's coverage for ocean freight is more comprehensive than its coverage for road freight. While this isn't a major issue, a more balanced coverage would be beneficial. However, their ocean and air coverage is unparalleled. They've even managed to track NVOCCs for us

Gocomet provides me with a comprehensive overview of truck placements, which are performing well for our parent customer. I am extremely satisfied with the positive results it brings us in terms of real-time truck visibility.

I have been dissatisfied with the some prioritization differences given to some of our tickets submitted to the service desk. However, I am pleased to share that there have been significant improvements in this area recently.

It helps us manage our shipments end to end over the platform .

The tracking via OCR feature is a big win , it has made tracking shipment so much simpler. our logistics team directly mails the PDF copies of BL to GoTracks's system mail id, after that their OCR technology automatically reads those PDF & creates tracking over platform

The fact that they only allow PDF formats of BL is a bit limiting but its not a big issue .

Very good.

The overall experience has been tremendous, and we are getting instant updates and alerts of all the shipment arrivals and gateouts when needed.

They can improve the search bar performance, it glitches sometime, no major issues other than that.

What has proven incredibly beneficial about Gocomet is their ability to effortlessly track drivers, enabling us to furnish our customers with crucial details such as trailer numbers, real-time locations, and accurate estimated times of arrival.

I'm not a fan of the frequent password updates. With many of us using the same credentials, it becomes confusing every time we have to make a change.

The platform is effective to track third party NVOCC which is a plus point for cargo visibility

Last minute freight bidding issues can be resolved by the team

Detention and demurrage is easily handy. Containers tracking can easily track.

Need to have option for exchange rate changes

What I like about this software is a lot... but what stands out most are the following: 1. Visualization - This tracking tool has a map with the ship's projected course and actual course as the ship's course progresses. 2. Planned vs Actual Dates - Conveniently shows the planned dates of departure and arrival as well as the actual dates. 3. Notification of delays - Shows delays in red and by how many days the ship is delayed. Also, receive these notifications via email! ***4. Integration with our system =) so customers can view the location/status of the ship carrying their cargo on their HaulMatch account. Available on demand whenever they log into their HaulMatch account (on mobile or PC). No need to create additional accounts, go to third-party websites, call, or email our team about ship status and arrival dates - it's all in one place for our customers.*** 5. Customer service and follow-up. The Go-Comet team regularly follows up on our satisfaction via email and brief video calls, and they take our feedback into account.

The downloadable excel reports are a little long but they are very detailed. We generate them every quarter to review the shipments GoComet is tracking. One thing I'd like is to be able to do is choose the columns that go on that report before it's generated.

GoComet has simplified the consolidation of tracking data to quite an extent.

Thanks to GoComet, the arduous task of consolidating tracking data has become a breeze, making my work significantly more streamlined and efficient.

The absence of SKU level visibility on the User Interface (UI) Dashboard can be slightly inconvenient. However, this is not a significant issue and doesn't detract from my overall positive experience with GoComet.

I really like the visibility that GoComet provides. The AIS/Geofence feature is a standout for my company. With the help of geofence updates our consignees gets a trigger notification when the vessel arrives with 20km radius of POD.

The SKU level visibility not being on the UI Dashboard is a bit of a bummer. Its on the roadmap and the team has committed a timeline of Sep 2023 for building that.

We get instant notifications of delayed shipments- something that was not available from the official websites of carriers out there.

geofence alerts can be across all the milestone rather than just arrival

Gocomet ensures that every process like shipment tendering, invoice and freight dispatch documentation and shipment updates are automated and stays in one piece for our team to utilise.

The platform is built keeping international shipping in mind, I dont see any major concerns with the solution.

The Predictive Analytics feature is a game-changer. It's not just about tracking; it's about making informed decisions. GoTrack preditict delays for us by providing more realistic Predictive ETA.

GoComet does not provide port level data/port integration, but its not a deal breaker

For a traditional company that relies on TMS systems, this is the first time we are moving ahead with a supply chain visibility platform like gocomet and the results that we are seeing is promising

So far everything has been great about this solution

Their Predictive ETA truly stands out to me. Additionally, their support services are exceptional. I wholeheartedly recommend utilizing their platform.

The restriction to only PDF format for BLs is somewhat limiting. However, it's not a major issue.

We have been using their goprocure and goinvoice platform and so far the visibility over contracts from bidding till end invoice reconcillation has been seamless

We saw initial hiccups in consignee dashboard mapping but this was resolved later

I appreciate the tracking functionalities, which allow me to offer real-time updates or share links for our customers to easily monitor the tracking progress. This feature is truly impressive.

Presently, not all trailers have the capability to offer estimated arrival times. However, the prospect of having all trailers integrated into the system is highly promising.

We are able to avoid monopolistic nature in freight biddings of spot and contract by using gocomet, which gives equal chance for all the vendors

The platform can have regional language setting for native users to use easily

Very good

User friendly & great service from Gocomet team

Regular local charges update of carriers & airline

Communication with teams and consignees has experienced a dramatic improvement, seamlessly facilitating the dissemination of vital information and fostering stronger collaboration. Gone are the days preparing tracking reports and conducting painful analyses by hands.

The absence of port level data/port integration is a bit disappointing. However, it's not a significant issue and doesn't impede my work.

Platform should send more interactive excel report

The platform gives all the information in single place, different teams can collaborate easily

The platform should share more interactive excel report