Shippit Software
About Shippit
Responsible for growing an eCommerce business? Our multi-carrier shipping technology helps you ship smarter, optimise your fulfilment and share better post-purchase experiences, so you can focus on what you do best.
Shipping and delivery
Our technology and smart carrier allocation make multi-carrier connectivity simple so you can offer more delivery options and sustainable, cost-effective shipments. And for when your shipping needs are complex, our expert shipping services takes care of your shipping operations so you can focus on growing your business.
Fulfilment and optimisation
Seamlessly connected with your existing eCommerce software, our platform takes care of shipping for your stores, brands and locations. It’s mission-critical shipping software, complete with ...
Shippit Pricing
$149/m - Up to 500 orders $249/m - 500 - 1,500 orders $499/m - 1,500 - 5,000 orders $749/m - 5,000 - 10,000 orders $999/m - 10,000 - 15,000 orders
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
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Optimise shipping cost and performance.
Shippit User Reviews
OVERALL RATING
Showing 1 - 5 of 16 reviews
Jon
Verified reviewer
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Great for shipping
Over all, we could not be happier. It has made our shipping experiences easy and manageable while saving time and money
Pros
That's easy! Shippit makes sending packages a breeze. We can do everything online, compare shipping methods, and even track packages on one site. Very useful
Cons
It was a bit difficult getting used to. We formerly used UPS.com, FedEx.com, etc and this took some getting used to. But we did fine
Reasons for choosing Shippit
Heard from a colleague that Shippit was reliable and the best.
Response from Shippit
Hi Jon, Thank you so much for taking the time to leave us a review! It's great to hear that you've had such a positive experience, and that we made your shipping experience easy and manageable, saving you time and money. We look forward to continue to work with you to grow you business. Best wishes, Sarah Shippit
Replied May 2021
Kate
Company size: 2-10 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2020
Switching to shippit Increased our online sales by over 100%
Couldn't be more happy with Shippit - they have done wonders for our small business.
Pros
Having multiple courier options and discounted rates through Shippit has lowered our shipping rates, decreasing our abandoned checkouts incredibly! As a small business, we can't afford free shipping, but Shippit makes our shipping rates reasonable for our customers in Australia. The support is always there and they really get things moving when there's any issues with the services (which is rare). The features are really nice to use, and the interface makes it easy to process and fulfil multiple orders at once.
Cons
I would only wish for more international shipping options such as FedEx and USPS to be included so that we could take our products internationally with ease.
Reasons for switching to Shippit
Shippit offered much more competitive rates and multiple carriers to choose from - Shippit is easier to use, the support was local(!!) and we have also had less integration issues since switching.
Response from Shippit
Hi Kate, Thank you so much for your review. We're delighted that we're delivering a product and service you love. Thank you for your feedback. We'll definitely be expanding our international shipping options.
Replied March 2020
TIM
Company size: 2-10 employees
Industry: Wholesale
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2021
Beware Additional Charges After Delivery
It was good but regular extra charges and a failure to deal with issues quickly are starting to sour the relationship. We will be using Aus Post more often from now on.
Pros
It is easy to use and the shipping prices were competitive
Cons
The fact that the quote provided can be incorrect with additional charges levied against your credit card a month or more later. Also failure to respond to emails quickly causes problems such as when we deliver a pallet to the TNT depot we message Shippit to cancel the TNT pick up only to find they fail to inform TNT who send a big truck only to find we have already delivered the pallet to the TNT depot. This happens more often than not.
Reasons for switching to Shippit
Price increases.
Kelli
Company size: 201-500 employees
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
March 2020
Amazing Platform for our business
Shippit has been a reliable and amazing platform for us to use for our business. It is extremely user friendly and their customer support is great. Our customers love the regular updates from the couriers. I would highly recommend them. Shippit often gets confused as a courier company, but Shippit is in fact the platform in which merchants use to ship their orders out to their customers. It has been a game changer for our DC staff for pick and pack and saves us a lot of time.
Pros
Easy to use and very reliable. We can easy identify parcels that are yet to be shipped and our customers love the accurate and frequent updates
Cons
Sometimes the pricing is not 100% correct
Reasons for choosing Shippit
More user friendly, less complicated
Response from Shippit
Thank you for the review Bevilles! We appreciate you taking the time to clarify Shippit's services and are glad that your customers love the shipping updates and that our platform is easy for you to use. If you are referring to incorrect pricing as a result of input errors, please contact us at hello@shippit.com so we can see what we can do to fix the issue. Have a great day!
Replied March 2020
Gareth
Company size: 11-50 employees
Industry: Medical Devices
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
March 2020
Dynamic for all purposes
It's been perfect for us as we've scaled our business.
Pros
It pulls together so many different shippers to help us find the best option for every single case, while still staying automated enough to be low labour intensive.
Cons
The support is sometimes delayed. Having a chat function or clear direct access to support staff would help a lot!
Response from Shippit
Thank you for the review and your feedback. We're glad that our platform is helping your business automate orders. Sorry to hear that our support falls short of your expectations. We are working hard to improve. Chat functions are available for Grow, Unleash and Empower subscribers. Please let us know if you would like to upgrade your plan. Have a great day!
Replied March 2020