--- title: "SMSGlobal Software Reviews, Demo & Pricing - 2026" description: "Review of SMSGlobal Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/sms-marketing/smsglobal-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / SMSGlobal Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/reviews/)[Alternatives](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/alternatives/) # SMSGlobal Review From $39/month Free version Free trial 1 plan Wondering if SMSGlobal is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SMSGlobal 4.5 [(23)](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/reviews/) Pricing Starting at $39.00 per user per month ### About SMSGlobal SMSGlobal is a cloud-based SMS marketing software designed to help businesses streamline customer interactions through automated text messages. With its online messaging platform, MXT, professionals can send individual/bulk SMS to targeted recipients, generate delivery reports and access customers' details from the database. Administrators can use the dashboard to import contact lists, schedule marketing campaigns and receive notifications about incoming messages. It allows organizations to customize the web portal and embed opt-in forms across business websites. Additionally, customers can respond to received messages and managers can verify and secure confidential information via one-time password (OTP) or two-factor authentication. SMSGlobal facilitates integration with various third-party applications such as BigCommerce, Zoho CRM, LEAP, YesBookit, Marketo and more. Pricing is available on monthly subscriptions and support is extended via phone, FAQs, documentation and other online measures. Do you work for SMSGlobal? [Manage this product listing](https://www.g2.com/products/smsglobal/claim_requests/new?auto=true) Wondering if SMSGlobal is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## SMSGlobal User Interface ## Popular SMSGlobal Alternatives Main Product SMSGlobal 4.5 [(23)](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.0Value for money - 4.25Customer support - 4.09Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) 4.9 [(652)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.72Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) 4.8 [(271)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.64Value for money - 4.86Customer support - 4.72Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) 4.8 [(698)](https://www.softwareadvice.com/church/clearstream-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.55Value for money - 4.85Customer support - 4.60Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.8 [(53)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews) Ratings Breakdown - 4.81Ease of use - 4.71Value for money - 4.74Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## SMSGlobal Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Basic $39.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SMSGlobal Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of SMSGlobal Activity Dashboard Alerts/Notifications API Automated Responses Campaign Management Chat/Messaging Contact Database CRM Customizable Branding Customizable Templates Data Import/Export Mass Texting MMS Mobile Alerts Mobile Keywords Polls/Voting Reporting & Statistics SMS Marketing SMS Messaging Template Management Text-to-Win Third-Party Integrations ## SMSGlobal Integrations BigCommerce Integration rated undefined from -1 review LEAP Integration rated undefined from -1 review Joomla Integration rated undefined from -1 review Marketo Engage Integration rated undefined from -1 review LawMaster Integration rated undefined from -1 review Adobe Experience Manager Integration rated undefined from -1 review See all 9 integrations ## SMSGlobal User Reviews ## SMSGlobal customer ratings - Overall rating: 4.5/5 - Total reviews: 23 ### Rating distribution - 5 stars: 17 reviews (74%) - 4 stars: 3 reviews (13%) - 3 stars: 1 reviews (4%) - 2 stars: 1 reviews (4%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4/5 - Customer support: 4.3/5 - Functionality: 4.1/5 --- ### One of the best cloud sms marketing - Digital Marketing Tool - Overall rating: 5/5 - Reviewer: USMAN ZAFAR M. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm very excited to share my opinion or comment about SmsGlobal. It's a very nice tool to reach your audience and get sales or you can do any type of marketing with SmsGlobal. This sms gateway has a great features like, bulk sms, dedicated virtual numbers, MXT Sms gateway, One time passwords etc. You can send bulk sms to your audience with in a couple of minutes, you can send and receive sms using gmail, outlook etc, you can bring sms functionality to your favorite applications and softwares, send custom text messages to your audience, and can also set sms campaigns for your audience with a lot of features offered by SmsGlobal. We are using this platform for our educational institutions also and it's best and fast for our purposes. The best thing is that they are offering sms templates, you can use easily according to your need. SmsGlobal is also offering free trial for their customers, you can check the taste of the platform but the thing is they have very low rates for your campaigns they are offering bulk sms rates, you will be happy with the pricing packages. One can easily set campaigns for any business and there is no headache, it's very simple interface anyone can easily use this tool. We are a lot happy with such a nice platform called SmsGlobal. Thank you SmsGlobal team and the officials, you are really offering great servicesfor your customers. #### Cons According to our experience, we are not facing any problem using SmsGlobal platform. They are really offering a fast and great services. We are achieving great results according to our needs. Again, Thank you SmsGlobal team. --- ### SMSGlobal's SMS Service - Overall rating: 4/5 - Reviewer: Derek G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SMSGlobal allows us to notify people of emergencies in the quickest time. People are willing to pay for this. Without it we wouldn't have a business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We send emergency alerts to people in the areas affected. We were given the specifics of the API and built it into our online system. It works well, and recently SMSGlobal showed us how to send batches of SMSs which has sped thing up! #### Cons We sometimes have an error when a batch of SMS messages have been sent. We don't get told what the issue is. Any message that is sent costs us - whether the message arrives or not. #### Reasons for choosing SMSGlobal It was cheaper per SMS, and the API was simpler. #### Reasons for switching to SMSGlobal Texta had issues with sending SMS messages to people who had changed providers, but kept their original number. Texta were unable to resolve this and so we moved to SMSGlobal. --- ### Worst SMS service provider in UAE - Overall rating: 1/5 - Reviewer: Amiruddin A. - Verified reviewer: Yes - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered We are using their service for OTP but their delivery rate is worst and their customer service team literally ignore you when you will try to reach out to them. They just receive the call and put aside. I tried this more than 10 times but no response. If you will send an email in emergency, they will reply after 2 days. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing actually. Worst Service Provider in UAE #### Cons -Worst customer service in UAE. -Most of the time the OTP failed to deliver --- ### Outstanding customer care - Overall rating: 5/5 - Reviewer: Richard Q. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 201-500 employees - Product usage: Used other for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered My overall experience with SMS Global has been excellent. There are two factors that set them apart for us as a Business: 1. The very competitive pricing. A number of rival firms have tried to present their products to us and they don't seem to be able to come anywhere near SMS Global in terms of unit pricing in GCC markets. 2. and this is the most significant factor: The customer service and account management has been fantastic. [SENSITIVE CONTENT HIDDEN] have been incredibly supportive, helpful and flexible. They are always available to advise and offer tips for campaigns as well as ensuring that we are always compliant with local legislation across all of our markets. I cannot speak highly enough of the way our relationship has been managed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and quick to run with. #### Cons No issues with the tool at all. I find it does it's job well. #### Reasons for choosing SMSGlobal Again, the commercials, and the fact that I could regularly speak face to face with a locally-based customer support team, who really know and understand SMS in the Middle East. --- ### Good value email to SMS functionality for broadcast messaging - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Following up users to complete activities on business systems like timesheeting is difficult if you do it via email which is already congested. SMS is a great reminder mechanism and it is personal to the user as opposed to a broadcast email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good value for money email to SMS functionality that can be used by any application to broadcast messages to our users. No lock in contracts, just pay for what you consume. #### Cons Would be great if you could brand the FROM field on broadcasts for different messages. Currently supports on label. --- ### Does what is needed - Overall rating: 5/5 - Reviewer: Daniel H. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It does what is needed and it works well but could have much better dashboard #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros It allowed delayed sms to be sent when needed for appointment reminders. It has a basic dashboard to see what is scheduled and sent previously #### Cons Dashboard could be better as when looking for scheduled sms it's very long winded if it's not scheduled in the next few days. No api to get this data either. --- ### SMSGlobal SMS API not working as advertised! - Overall rating: 2/5 - Reviewer: Meta M. - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros They offered cheap price but I found out the service they provide actually doesn't work. #### Cons Their service doesn't work as advertised, it says message delivered, but the messages are never delivered, this is the case for SMS going to Africa. SMSGlobal is aware of this issue, but they will not issue any refund or reply to any requests for refund. #### Vendor response Thank you for your feedback. We are always looking at ways to improve our global coverage better and welcome any feedback sent directly to support@smsglobal.com - Andre Alexopoulos COO Replied August 2022 --- ### SMS Global review - TAFE Digital - Overall rating: 5/5 - Reviewer: Cindy N. - Verified reviewer: Yes - Industry: Education Management - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered I have been dealing with [SENSITIVE CONTENT HIDDEN] and have found her to be very accommodating and extra helpful when I need help. Thank you [SENSITIVE CONTENT HIDDEN] for always understanding and looking into my sometimes complex queries. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy transferring of monies to sub accounts #### Cons Yes when you go to search a sub account and you have so many off them, it doesn't sort in Alphabetical order, you can view page one then page 2 will be different if you access any other feature within the account, is a little annoying but other than that great! --- ### Great SMS platform and API - Overall rating: 5/5 - Reviewer: Benjamin A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, I'm using them to verify phone numbers though sending a SMS validation number #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, and ease of integration with the API #### Cons Can't go further back than 3 months in the outgoing SMS report, that's a bit annoying. #### Reasons for switching to SMSGlobal Pricing and reliability --- ### Astonishing service - Overall rating: 4/5 - Reviewer: Ahmad A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered through the last few years I have used multiple SMS Marketing services and software from multiple providers , and by far SMS Global did provide the best service and prices , their team is extremely helpful and supportive . SMS Global had provided us with a service level beyond our expectations . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros - After sales service - Technical support - Value for money #### Cons their prices are average . however they provide you the best value for your money . --- Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/reviews/) ## SMSGlobal Popular Comparisons [Twilio vs SMSGlobal](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/vs/twilio/) [Compare All Alternatives](https://www.softwareadvice.com/sms-marketing/smsglobal-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **6** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15493) Recently recommended **0** times [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3523) Recently recommended **0** times [Constant Contact](https://www.softwareadvice.com/marketing/constant-contact-profile/) **4.3** (2953) Recently recommended **0** times Stuck Between Options? 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