Texting Base software


22 reviews(5.0/5)
22 reviews(5.0/5)

Texting Base is a cloud-based text marketing solution designed for midsize and large companies. It offers personalized campaigns, group texting, campaign management, local number support and message scheduling functionalities within a suite.

Texting Base features scheduled messaging, which allows users to send campaigns at predefined times. Users can also schedule recurring messages on daily, weekly, monthly and yearly frequency. The product also features personalization, which allows users to send customized SMS campaigns using customer data such as name, account number, address, phone and prices.

Texting Base also features smart groups, which allows users to add tags to contact lists based on their attributes. The solution also features a recommendation algorithm, which provides grouping suggestions based on customer and transaction data.

Texting Base offers subscription-based pricing and is available in three different pricing plans: Standard, Pro and Executive, based on the volume of messages. The vendor offers online and phone support to the customers.

Supported Operating System(s):
Web browser (OS agnostic)

22 Reviews of Texting Base

Showing 1 - 20 of 22

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  • Laila from LMB Law Firm

    May 2018

    Great product...easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Setup took about a minute. I uploaded a spreadsheet, used drop-downs to map in data and had a group auto created for messaging. Very effective and powerful product.

    Cons

    If I find some I'll come back and write up additional info. So far I'm pleased with everything within the product.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mack from Coldwell Banker

    May 2018

    Very good service. It's simple and easy.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to reach multiple individuals quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Texting Base, Texting Base

    May 2018

    Mack-we cancel accounts the moment people ask. How have you tried to cancel? PS-we just cancelled your account and issued a refund. Hope you reconsider your position.

  • Joseph from VIET SOLUTIONS, LLC.

    Number of employees: 2-10 employees

    September 2017

    Quick Support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have got some clients from your service, SMS Marketing.

    Pros

    It's easy to use.
    I just have used Texting Base 2 months ago. So far I have had several clients from this service. Especially they support very fast 24/7 and they are so friendly. I will definitely recommend Texting Base to my friends and clients.

    Cons

    The webiste run slowly and it's difficult to delete a name from multiple groups. Please tell us why and fix it as soon as possible. Thank you!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matt from Cutco

    September 2017

    Implemented texting base in my business a few weeks ago and generated a lot in sales.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It easy to use- user friendly and gets results. Alex also did a great job at helping me walk through the program.

    Cons

    I would say the site is a little slow but Ive heard they are updating the website to a faster service. Still recommend highly!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chancey from Ref-Chem, LP

    Number of employees: 1,001-5,000 employees

    September 2017

    Made communication with employees after an emergency simple & affordable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Texting Base helped me keep in contact with almost 200 employees in the Houston area after Hurricane Harvey. It has a user-friendly website, and I was really impressed with the customer service. One of the co-founders even called me a couple days later to check on my employees after the storm. I would recommend Texting Base to anyone looking for an easy and cost effective way to communicate with any sized group. I needed this service specifically for an emergency situation but look forward to using it for many other types of messaging within my organization. I started with the free trial, but will gladly continue using Texting Base going forward.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kettia from GA Home Buying, LLC

    Number of employees: 1 employee

    July 2017

    Textin Base is great! It's easy and simple. They really has excellent customer services.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ablilty to reach so many people witha click of a button.

    Pros

    The product is very simple to use. Once you create your message template and contact list, the rest is history. All you have to do is schedule when you want your text messages to be delivered. The best part is the staff will help you with every step if need.

    Review Source: Capterra
  • Robert from Coldwell Banker Apex Realty- Plano

    June 2017

    I have been using it to stay in touch with my SOI for my Real Estate business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys.

    Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project.

    I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.

    Cons

    The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

    Review Source: Capterra
  • Mark from RE/MAX

    Number of employees: 51-200 employees

    June 2017

    Great Product and Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I get to keep in contact with people that I know. That way I stay in the top of their mind when it comes to real estate.

    Pros

    Once the names were loaded the process to use was very simple. I sent out my first text and received a referral from someone the next day. Might I add this was from someone I don't have regular contact with, but this product makes keeping in touch so simple.

    Cons

    The initial set up was a little confusing but the customer service to guide me through that was excellent.

    Review Source: Capterra
  • Isabella from Sun Lake High School

    Number of employees: 2-10 employees

    April 2017

    Just signed up-so far it's been extremely easy.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I use it to geo locate my friends and market my team activities!

    Pros

    Texting Base support has been amazing. They set me up, trained me and answered my many questions patiently!

    Cons

    So far I have nothing to report. Maybe the system could have less to learn? Once I get the hang of everything I won't say that!

    Review Source: Capterra
  • Martinique from PREFER NOT TO SAY

    Number of employees: 201-500 employees

    April 2017

    Fantastic Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is going to increase business for me.

    Pros

    Easy to set up and use.

    My first message set 8 appointments.

    User Interface is intuitive.

    Service is amazing.

    VERY effective!

    Review Source: Capterra
  • Jimmy from Lange Incorporated

    Number of employees: 51-200 employees

    April 2017

    Surprisingly efficient and effective! Great tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Texting base has eliminated much of the leg work in keeping our employees and customers in touch and informed.

    Pros

    Simple and easy

    Review Source: Capterra
  • April from The Dtales

    April 2017

    Game changer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Having the ability to send a personal message to every client is perfect for the busy business person. Taking the time to individually communicate with hundreds of clients, (birthdays, holidays and even specials offered) without having to look up dates, is a game changer. If you want a way to personalize your customer experience, and make customers think you have taken the time to remember all their special days. Get the free trial and see how awesome it is. Great product and great outcomes. Excellent!!!

    Review Source: Capterra
  • Aaron from Orlando branding

    April 2017

    Absolutely amazing- wish Id had this YEARS ago!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Texting base has been an absolute game changer in our business. It is user-friendly, phenomenal software, with tremendous customer support period I cannot recommend it to enough people quickly enough to do justice to the remarkable quality of this program

    Review Source: Capterra
  • Derek from Keller Williams advantage II

    Number of employees: 1 employee

    April 2017

    Great tool for follow up!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I started using Texting base about 1.5 years ago and boy has this platform helped me save time, money, and Clients! For a guy who is not the best with follow ups, this easy to use platform really helped me get it together. The team at textingbase is always there to help with any technical questions when ever I need them. I look forward to a long relationship with these guys! Thank you to all the great minds at textingbase!

    Pros

    It's organized and easy to use

    Cons

    N/A

    Review Source: Capterra
  • Krista from Glovestix

    April 2017

    Helped me win a contest!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I used texting base to help me send personalized texts to all my contacts 3 times that day to remind people to vote for me with the link to vote. What a cool program and I know it was one of the reasons I won. Thanks Texting Base, you rock!

    Review Source: Capterra
  • Spencer from Reid Organization, LLC

    April 2017

    Best way to get your customers attention

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have utilized Texting Base to communicate with about 300 residents split between two Luxury communities...my biggest challenge, ALL COLLEGE KIDS!!! Texting base made if so much easier to communicate issues (rent payments, community maintenance, rental specials, etc) by sending the information directly to their phone. We utilize a management platform, but there is no text feature built in. Texting Base handled that for us!

    Review Source: Capterra
  • Christopher from Keller Williams

    Number of employees: 1 employee

    March 2017

    I was skeptical but the response I got was surprising

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn¿t be coming. My attendance doubled from the week before and I couldn¿t be happier. Bottom line: Texting Base works!

    Pros

    Personalization and the ability to schedule messages.

    Cons

    Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all!

    Review Source: Capterra
  • Christopher from Keller Williams

    Number of employees: 1 employee

    March 2017

    I was very skeptical but Texting Base works!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base using a

    Pros

    Personalization and scheduled messaging.

    Cons

    Picking a new number but it's as big of a deal as I thought. None of my contacts were offended or caught off guard by it and if they call me it forwards to my cell phone number.

    Review Source: Capterra
  • Jerry from Squirrel Removal SC

    Number of employees: 11-50 employees

    March 2017

    Really like it and have had success

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Eric is very personable and knowledgeable. Product delivers ROI exceeds cost by far. Updates, improvements and upgrades have been constant

    Pros

    Great price and easy to use

    Cons

    None or I would not use

    Review Source: Capterra
  • William from Keller Williams

    Number of employees: 10,000+ employees

    March 2017

    Best Texting Product I've Seen

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I switched over to Texting Base after having issues with my previous provider. The system is easy to use, powerful, effective and the service is amazing.

    Pros

    Easy, powerful and affordable

    Cons

    None

    Review Source: Capterra
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