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Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. 

To see how CX teams are using Alchemer to improve their customer experience programs, watch this short webinar: https://www.brighttalk.com/webcast/18320/602827

LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Surveys & Feedback

Site Intercept Survey

Employee Onboarding

Text Analysis

Presentation Tools

Text Fields

360 Degree Feedback

Skip Logic

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

URL Customization

Customer Segmentation

SMS Messaging

Charting

Progress Tracking

SSL Security

Sentiment Analysis

Single Sign On

Skills Assessment

Conditional Logic

Communication Management

Customer Database

NPS of Customers

NPS Survey Structure

Rater Selection

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Randomization

Offline Access

Pulse Surveys

Email Distribution

Customer Experience Management

Email Marketing

Statistical Analysis

Mobile Access

Multi-Channel Data Collection

Appraisal History

Survey/Poll Management

Real-Time Data

Question Piping

Complaint Monitoring

Benchmarking

Question Library

Performance Review Management

Self Assessment

Survey Sample Management

Question Branching

Social Media Integration

Real-Time Notifications

Email Reminders

Real-Time Updates

Email Management

Website Integration

Visual Analytics

Response Validation

Activity Dashboard

Response Quotas

Alerts/Notifications

Employee Database

Reporting & Statistics

Customizable Questions

Segmentation

Data Visualization

Reminders

Community Management

Customizable Templates

Continuous Feedback

NPS of Employees

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Multi-Language

Ratings/Reviews

Real-Time Reporting

Support Audio/Images/Video

Customizable Branding

Panel Management

Reporting/Analytics

Anonymous Feedback

Feedback Management

Customizable Forms

Performance Appraisal

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Customer History

Third-Party Integrations

Survey Builder

Multiple User Accounts

Campaign Management

Alchemer pricing is based on your business needs, as follows: 

Self-Service Survey Software 
- Collaborator: $55 per user per month, $315 per user per year 
- Professional: $165 per user per month, $1075 per user per year 
- Full Access: $275 per user per month, $1895 per user per year 

Enterprise Feedback Platform - Contact Alchemer for pricing information 

Voice of the Customer and CX Automation - Contact Alchemer for pricing information

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