# Best SMS Survey Software - 2026 Reviews & Pricing > Find the best SMS Survey Software for your organization. Compare top SMS Survey Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/sms-survey --- [Home](https://www.softwareadvice.com/) / SMS Survey Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best SMS Survey Software of 2026 Updated June 16, 2026 On this page 1. Popular Comparisons 2. Buyers Guide 3. Related Software Filter products 40 results ### Compare Products Showing 1 - 25 of 40 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on fee...[Read more about Zonka Feedback](https://www.softwareadvice.com/market-research/zonka-feedback-profile/) **4.8** ([68 reviews](https://www.softwareadvice.com/market-research/zonka-feedback-profile/reviews/)) Free trial Free version Integrations Integrations Slack Zendesk Suite +9 more +8 more +7 more Zonka Feedback's Best Rated Features 5.0Multi-Channel Data Collection See All Zonka Feedback's Worst Rated Features 4.67Question Library See All Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SM...[Read more about Sinch Engage](https://www.softwareadvice.com/crm/sinch-engage-profile/) **4.4** ([44 reviews](https://www.softwareadvice.com/crm/sinch-engage-profile/reviews/)) Free trial Free version Integrations Integrations Zoho CRM Shopify +9 more +8 more +7 more Sinch Engage's Best Rated Features 4.33Alerts/Notifications See All Sinch Engage's Worst Rated Features 3.67Customer Database See All Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review manage...[Read more about Avochato](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) **4.7** ([135 reviews](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +9 more +8 more +7 more ClickSend: A simple, battle-tested SMS API built for developers. Ship messaging features in minutes with a clean API, reliable i...[Read more about ClickSend](https://www.softwareadvice.com/voip/clicksend-profile/) **4.3** ([93 reviews](https://www.softwareadvice.com/voip/clicksend-profile/reviews/)) Free trial Free version Integrations Integrations Google Docs Google Drive +90 more +89 more +88 more ClickSend's Best Rated Features 5.0Chat/Messaging See All ClickSend's Worst Rated Features 3.71Third-Party Integrations See All [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conversations w...[Read more about TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) **5.0** ([126 reviews](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp Zapier +3 more +2 more +1 more TextP2P's Best Rated Features 5.0SMS Marketing See All TextP2P's Worst Rated Features 4.58Contact Database See All [SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) SlickText is an SMS marketing platform designed to help businesses create and manage text message campaigns. It is used by organ...[Read more about SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/) **4.8** ([268 reviews](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/)) Free trial Free version Integrations Integrations Slack Mailchimp +10 more +9 more +8 more SlickText's Best Rated Features 5.0Mobile Alerts See All SlickText's Worst Rated Features 4.17Automated Responses See All [QuestionPro](https://www.softwareadvice.com/product/153082-QuestionPro/) QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, f...[Read more about QuestionPro](https://www.softwareadvice.com/product/153082-QuestionPro/) **4.8** ([532 reviews](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Google Analytics 360 +9 more +8 more +7 more QuestionPro's Best Rated Features 4.96Reporting & Statistics See All QuestionPro's Worst Rated Features 4.33Benchmarking See All [websms](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) LINK Mobility is known as a competence centre for mobile customer communication via SMS, WhatsApp, RCS, chatbot and more. The M...[Read more about websms](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/) **4.9** ([37 reviews](https://www.softwareadvice.com/mobile-marketing/link-messaging-profile/#reviews)) Free trial Free version Integrations Integrations Microsoft Outlook HubSpot Content Hub +1 more +0 more +0 more websms's Best Rated Features 5.0Mass Texting See All websms's Worst Rated Features 3.88Message Personalization See All [TXT180](https://www.softwareadvice.com/sms-marketing/txt180-profile/) TXT180 is a cloud-based SMS marketing solution designed for businesses of all sizes. It offers messaging templates, mobile send ...[Read more about TXT180](https://www.softwareadvice.com/sms-marketing/txt180-profile/) **4.7** ([263 reviews](https://www.softwareadvice.com/sms-marketing/txt180-profile/reviews/)) Free trial Free version Integrations Integrations Slack Google Forms +7 more +6 more +5 more [Delighted](https://www.softwareadvice.com/survey/delighted-profile/) Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and a...[Read more about Delighted](https://www.softwareadvice.com/survey/delighted-profile/) **4.8** ([57 reviews](https://www.softwareadvice.com/survey/delighted-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +34 more +33 more +32 more Delighted's Best Rated Features 4.86Customer Experience Management See All Delighted's Worst Rated Features 4.50Data Import/Export See All [DialMyCalls](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging a...[Read more about DialMyCalls](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) **4.8** ([51 reviews](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +14 more +13 more +12 more [Recur](https://www.softwareadvice.com/crm/recur-profile/) Meet Recur: Non-Profit Membership Management, Finally Made Simple. Running a non-profit membership association is deeply reward...[Read more about Recur](https://www.softwareadvice.com/crm/recur-profile/) **5.0** ([9 reviews](https://www.softwareadvice.com/crm/recur-profile/#reviews)) Free trial Free version Integrations Integrations Webhook Relay +0 more +0 more +0 more Recur's Best Rated Features 4.86Customizable Branding See All Recur's Worst Rated Features 4.86Customizable Branding See All [UltraSMSScript](https://www.softwareadvice.com/sms-marketing/ultrasmsscript-profile/) UltraSMSScript is a self-hosted SMS software designed to serve advertisement/media agencies, startups, marketing providers and S...[Read more about UltraSMSScript](https://www.softwareadvice.com/sms-marketing/ultrasmsscript-profile/) **4.9** ([14 reviews](https://www.softwareadvice.com/sms-marketing/ultrasmsscript-profile/#reviews)) Free trial Free version Integrations Integrations Twilio Vonage Business Communications +6 more +5 more +4 more [Staffino](https://www.softwareadvice.com/crm/staffino-profile/) Staffino is a cloud-based solution for customer experience management that offers businesses a comprehensive way to connect CX d...[Read more about Staffino](https://www.softwareadvice.com/crm/staffino-profile/) **5.0** ([8 reviews](https://www.softwareadvice.com/crm/staffino-profile/#reviews)) Free trial Free version Integrations Integrations HubSpot CRM Zapier +8 more +7 more +6 more Staffino's Best Rated Features 4.88Surveys & Feedback See All Staffino's Worst Rated Features 4.71Feedback Management See All [AIO](https://www.softwareadvice.com/contact-center/aio-profile/) AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate with potentia...[Read more about AIO](https://www.softwareadvice.com/contact-center/aio-profile/) **4.9** ([9 reviews](https://www.softwareadvice.com/contact-center/aio-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp WordPress +7 more +6 more +5 more [TrueDialog](https://www.softwareadvice.com/admissions/truedialog-profile/) TrueDialog is a cloud-based SMS texting platform that helps businesses of all sizes send both one-to-one as well as bulk message...[Read more about TrueDialog](https://www.softwareadvice.com/admissions/truedialog-profile/) **4.8** ([21 reviews](https://www.softwareadvice.com/admissions/truedialog-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Microsoft 365 +6 more +5 more +4 more TrueDialog's Best Rated Features 4.67Scheduled Messaging See All TrueDialog's Worst Rated Features 4.67Scheduled Messaging See All [SimpleTexting](https://www.softwareadvice.com/sms-marketing/simpletexting-profile/) SimpleTexting is an SMS marketing and business texting platform designed for teams that want an easy, reliable way to communicat...[Read more about SimpleTexting](https://www.softwareadvice.com/sms-marketing/simpletexting-profile/) **4.7** ([248 reviews](https://www.softwareadvice.com/sms-marketing/simpletexting-profile/reviews/)) Free trial Free version Integrations Integrations Slack Trello +50 more +49 more +48 more SimpleTexting's Best Rated Features 4.44SMS Messaging See All SimpleTexting's Worst Rated Features 2.86Contact Management See All [MessageDesk](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/) Add SMS superpowers to your business phone. No number porting. No switching carriers. Just add texting. MessageDesk is the SMS ...[Read more about MessageDesk](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/) **4.8** ([13 reviews](https://www.softwareadvice.com/sms-marketing/snapdesk-profile/reviews/)) Free trial Free version Integrations Integrations Zapier Twilio +2 more +1 more +0 more [JookSMS](https://www.softwareadvice.com/marketing/jooksms-profile/) JookSMS is a cloud-based SMS marketing solution that helps small to large enterprises send personalized messages to the target a...[Read more about JookSMS](https://www.softwareadvice.com/marketing/jooksms-profile/) **5.0** ([4 reviews](https://www.softwareadvice.com/marketing/jooksms-profile/#reviews)) Free trial Free version [Trumpia](https://www.softwareadvice.com/sms-marketing/trumpia-profile/) Trumpia is a mobile messaging platform designed to help organizations send targeted messages through various communication chann...[Read more about Trumpia](https://www.softwareadvice.com/sms-marketing/trumpia-profile/) **4.5** ([119 reviews](https://www.softwareadvice.com/sms-marketing/trumpia-profile/reviews/)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Shopify +5 more +4 more +3 more Trumpia's Best Rated Features 5.0Automated Responses See All Trumpia's Worst Rated Features 4.0Chat/Messaging See All [Pony Express HQ](https://www.softwareadvice.com/sms-marketing/pony-express-hq-profile/) Pony Express HQ is a text message marketing platform that helps small businesses, clubs, non-profits dispensaries and communitie...[Read more about Pony Express HQ](https://www.softwareadvice.com/sms-marketing/pony-express-hq-profile/) **4.7** ([53 reviews](https://www.softwareadvice.com/sms-marketing/pony-express-hq-profile/reviews/)) Free trial Free version Integrations Integrations Zapier Twilio +1 more +0 more +0 more Pony Express HQ's Best Rated Features 4.57SMS Messaging See All Pony Express HQ's Worst Rated Features 4.0Scheduled Messaging See All [TextAnywhere](https://www.softwareadvice.com/survey/textanywhere-profile/) TextAnywhere is an SMS survey solution that helps businesses of all sizes securely send or receive text messages and collect sur...[Read more about TextAnywhere](https://www.softwareadvice.com/survey/textanywhere-profile/) **4.0** ([1 reviews](https://www.softwareadvice.com/survey/textanywhere-profile/#reviews)) Free trial Free version [texti.fi](https://www.softwareadvice.com/crm/textifi-profile/) Textifi’s Traffic platform is an easy-to-use yet powerful and functionally rich SMS messaging tool that has served businesses of...[Read more about texti.fi](https://www.softwareadvice.com/crm/textifi-profile/) **4.5** ([6 reviews](https://www.softwareadvice.com/crm/textifi-profile/#reviews)) Free trial Free version [GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/) With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer jour...[Read more about GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/) **4.6** ([53 reviews](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +11 more +10 more +9 more GetFeedback's Best Rated Features 4.50Survey Builder See All GetFeedback's Worst Rated Features 3.63Reporting/Analytics See All [Custobar](https://www.softwareadvice.com/crm/custobar-profile/) Custobar is a cloud-based marketing automation and customer data management solution that helps businesses design, launch, and m...[Read more about Custobar](https://www.softwareadvice.com/crm/custobar-profile/) **4.4** ([8 reviews](https://www.softwareadvice.com/crm/custobar-profile/#reviews)) Free trial Free version Integrations Integrations Shopify Instagram +14 more +13 more +12 more 1 [2](https://www.softwareadvice.com/sms-survey/?page=2) ## Popular Comparisons [ SurveySparrow vs Alchemer ](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/vs/surveysparrow/)[ SlickText vs SimpleTexting ](https://www.softwareadvice.com/sms-marketing/simpletexting-profile/vs/slicktext/)[ EZ Texting vs Mobile Text Alerts ](https://www.softwareadvice.com/sms-survey/ez-texting-profile/vs/mobile-text-alert/)[ ClickSend vs Sinch MessageMedia ](https://www.softwareadvice.com/voip/clicksend-profile/vs/messagemedia/) SMS surveys are an important survey channel that allows you to collect customer feedback and insights from your audience simply by using their phone numbers. However, as useful as SMS surveys are, they can also be quite complex to create, distribute, and analyze. In fact, it’s almost impossible to carry out this process manually. In order to run SMS surveys efficiently, you need to use SMS survey software. The tools can help you reduce the time and effort involved in creating questionnaires, arranging them to create the structure of the survey, creating a list of survey respondents, and sending the survey to each person via SMS. In this buyers guide, we explain the features and benefits of SMS survey software as well as the market trends you should keep in mind when purchasing this software. Here's what we'll cover: - [What is SMS survey software?](#WhatisSMSsurveysoftware) - [Common features of SMS survey software](#CommonfeaturesofSMSsurveysoftware) - [What type of buyer are you?](#Whattypeofbuyerareyou) - [Benefits of SMS survey software](#BenefitsofSMSsurveysoftware) - [Market trends to understand](#Markettrendstounderstand) ## What is SMS survey software? SMS survey software helps automate the creation and distribution of surveys via text messaging. The tool helps create the surveys using pre-built templates and predefined questions that can be modified as needed. It then helps forward the surveys to individual respondents, sent out in batches or in bulk. Once the respondents answer the survey questions, the tool helps analyze the answers received by tracking the open rates, the number of respondents who completed the survey, and the number of respondents that opted out of the survey. _A view of the trend in the survey responses in_ [Delighted](https://www.softwareadvice.com/survey/delighted-profile/) _(_[Source](https://www.softwareadvice.com/survey/delighted-profile/)_)_ ## Common features of SMS survey software It’s easier to select the right tool when you know what the common features are. Let’s look at some common features of a text survey tool. **Alerts and notifications** Receive instant alerts for new, negative, or positive feedback. Set up alerts if the negative or positive feedback dips below a certain level. **Audience targeting** Target the right audience for your survey by defining the demographic factors such as age, gender, profession, and geographical location. **Contact management** Organize your contacts into groups based on criteria such as profession and age, and send personalized surveys to each category. **Customer segmentation** Create buyer personas based on your desired audience types. Share the surveys with the desired personas and measure the performance of your surveys for each buyer persona. **Engagement tracking** Check the level of engagement your survey is receiving. This includes the number of survey takers, the views your survey is getting, the number of responses received, the number of opt-outs, etc. **Mass texting** Send out surveys in bulk to a wide audience, check their performance, and follow-up with them for their feedback. ## What type of buyer are you? Before evaluating text survey software options, you should assess the kind of buyer you are. The majority of buyers in this market belong to one of these categories: - **Non-profit organizations:** These buyers include nonprofit organizations that need cost-effective solutions for transactional purposes or to collect insightful information about their services. They need an SMS survey tool that offers them the essential features required for running a text message survey such as contact management and engagement tracking. Moreover, they also need a tool that offers some flexibility in the pricing plans such as pay-as-you-go plans, rolling contracts, free plans, or discount offers. - **For-profit organizations:** These buyers include any organization that operates for profit. They need the tool to collect feedback from or insights into their target audience or buyers to modify their products or services. They may be willing to spend extra dollars for advanced features such as custom domain branding, customizing the text message receiver’s name, and connection to the business’ email server. ## Benefits of SMS survey software Here are the key benefits of choosing an SMS survey platform: - **Reduced time:** The tool collects and processes survey data in real-time. It means that you can readily access the survey results, see how many respondents have answered, and whether the feedback trend is negative or positive. This saves the time and effort that you’d otherwise invest in collecting and processing individual survey responses. With the real-time analysis, you can also modify the survey based on the responses received to improve the quality of information you’re gathering. - **Better quality:** The tool also offers pre-built templates that help you get started with the survey process. You can access predefined survey questions, structures, and question types, such as branched or type-in-the-answer questions. This provides you with a foundation for your surveys that you can modify as per your needs and ensures that you capture all the requisite information. Moreover, real-time engagement tracking also helps you see if your survey is fetching the insights you need or if you need to make improvements. ## Market trends to understand Here are the latest SMS survey software market trends that you should be aware of: - **Machine learning to improve the quality of survey data collection.** With the help of machine learning, the software tool can differentiate between genuine answers and answers that have been provided as fillers to quickly complete a survey. These may include answers written in gibberish and flatlining (meaning that a respondent selects the same option for all the answers). By eliminating such answers, the tool improves the quality and accuracy of the insights collected. - **Using natural language processing (NLP) for deeper analysis.** When paired with survey software, NLP helps to identify the trends in survey responses. It can be implemented in multiple ways such as by generating a word cloud, by identifying the frequency of certain words in the responses, and by distributing the answers based on certain themes that emerge in the response. All of these techniques help identify trends in the responses which may otherwise get missed. It helps dissect the responses further based on the words that occur in the responses. **_Note:_** _The application selected in this article is an example to show a feature in context and is not intended as an endorsement or a recommendation. It has been obtained from sources believed to be reliable at the time of publication._ ### Related SMS Survey Software - [Conversational Marketing Platform Software](https://www.softwareadvice.com/conversational-marketing/) - [Email Management Software](https://www.softwareadvice.com/category/3433-email-management/) - [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) - [Email Tracking Software](https://www.softwareadvice.com/category/4728-email-tracking/) - [Email Verification Tools Software](https://www.softwareadvice.com/email-verification/) - [Marketing Automation Software](https://www.softwareadvice.com/marketing/automation-comparison/) - [Push Notifications Software](https://www.softwareadvice.com/push-notifications/) - [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) - [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) - [Transactional Email Software](https://www.softwareadvice.com/transactional-email/)