All rankingCoach Reviews

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Archie

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Archie

Mainly to track my competitors

PROS

Ease of use and real insight into what competitors are doing.

CONS

Nothing at the moment. So far so good. Nothing to complain about

Vendor Response

Hello Archie, Thank you for taking the time to write a positive review! We are thrilled to hear that you find our platform easy to use and that it provides you with real insights into your competitors' strategies. We are glad that you haven't encountered any issues with our platform and appreciate your feedback. Please feel free to reach out to us if you have any questions or concerns. We hope to continue providing you with valuable insights and a user-friendly experience in the future. Kind regards, your rankingCoach team

Replied March 2023

User Profile

Francisco Manuel

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2020

Kind of, well but...

After doing the basic recommendations, there is a little more to do with the tool. They say they can subscribe us to many directory sites and update our data there, but only do it on very few (-15 sites). They are extremely hard to allow us to cancel.

PROS

Easy to use tool, the recommendations are very specific, they have a few features we cannot find on other similar tools...

CONS

We have a few problems doing the set up of social media accounts. Then their technical support want us to change things on the social sites, when the thing we need was to change values on RankingCoach! Now the "solutions" works on 50/50 basis...

Vendor Response

Hi Francisco, Thank you a lot for your honest feedback and time. I am glad to hear that you like some of our features and that you find the app easy to use. We always try to make the app better, get more directories and make our app easier in all aspects, including the cancellation. If you need help or have any questions, our team is happy to help at support@rankingcoach.com. rankingCoach team

Replied June 2022

Julie

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2024

Keep an eye on your bank account

No prior notification that subscription was about to renew and no prior warning that the cost had gone up by 60%. Business relationship completely soured by a company eager to take your money for nothing. I was not going to renew this subscription. £360 to see where your keywords rank is quite a rip off

PROS

Used to see where my keywords ranked amongst my competitors really

CONS

The system is ok. Cant say that I overly used or that I used it to its full extent. More that it was easy to see where I stood amongst competitors. They liked to show me how my competitors were advertising on Google because of course, that would make me want to advertise on google through them, spending more money with them. But then they renewed my subscription to the tune of £360 and took this from my bank account without prior notification and authorisation. For a small business this is not good. They are attempting to use their fine print to convince me that I agreed to this extortionate amount being taken from my bank account. The system is simply not worth £360 a year. Be warned. Be aware. And keep your bank details safe. Relationship completely soured and I will likely take the legal route of getting my money back.

Robert

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

A great tool for beginners

I like it, it's simple to use if you are only starting with online marketing. No data overload like you have with other tools.

PROS

Its simple, straight forward and just lets you do things at your own pace. We used an agency, then other tools but they were just too much for us.

CONS

It can be a little slow at times but that's not the end of the world really.

Vendor Response

Dear Robert, Thank you for taking the time to leave a review! Its great to hear that you enjoy using rankingCoach! If you need anything, don't hesitate to ask at support@rankingcoach.com! Thanks Your rankingCoach team

Replied June 2022

Brad

Automotive, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

Make things alot more simple

I like it, we run a family business and everyone now has an understanding of how to use ranking coach and how its works.

PROS

Its for beginners, I tried a few others but they were just too complicated.

CONS

It can be a little slow at times I guess.

Vendor Response

Dear Brad, Thank you for taking the time to leave a review! Its great to hear that you enjoy using rankingCoach! If you need anything, don't hesitate to ask at support@rankingcoach.com! Thanks Your rankingCoach team

Replied June 2022

Mariusz

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2021

Very Bad support

I bought the Rankingcoach service because I needed SEO software for my website. In the initial period, I was very happy and the results obtained coincided with the indications of other websites to which I had purchased access. However, after some time there was a failure of the system which showed an unusual action. I contacted the support department. I was informed that I must remove everything and start over. This involved redoing all the setting work. After some time, the system should be turned on and you will see a decrease in keyword ramkings. in one load it showed good and bad in another. The chart was showing up with the bad guys. This is a serious mistake because the user doesn't know if the rankings are true. This causes stress and a ton of additional checks on other sites. I contacted the support department, but the lady said she was going on vacation and that I should write in their language (sic!). I wrote but I didn't get any support within a month. Observing the data, it seems to me that they tried to do something about it, but it's still wrong. I wonder where their prizes and awards come from.

PROS

In the initial period, I was very satisfied and the results obtained were consistent with the indications of other websites to which I had purchased access. Simple and clear interface. Clear hints and an easy system for entering and tracking keywords made me adapt quickly.

CONS

Unfortunately, a faulty operation and lack of support (just pathetic support - see below) resulted in a decline in the rating of this product. Therefore, after the first good impression, I am three times disappointed. Errors and more errors. Zero support.

Reason for choosing rankingCoach

It was easy to use and had a low price. However, it turned out that the price is high overall, because I had to deal with myself and buy an alternative product.

Reasons for switching to rankingCoach

Diib was quite difficult to use. Rankingcoach unfortunately contains momo bugs that is easy to use. And you can't get support in rankingcoach

Vendor Response

Hi Mariusz, Thank you a lot for your time and for your honest review. We are really sorry to hear that our support team was not helpful and you had issues with the account. We always work on improving our product and support, and should you have any questions please reach out to us at support@rankingcoach.com. Best regards, rankingCoach team

Replied June 2022

James

Facilities Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2022

Buyer Beware - Super Shady

I used RankingCoach for about 2 years, there software is better than nothing, and does help a little with seo rankings. But don't be fooled, these people are looking to pick your pocket & they are not located in the US, so you may have little recourse. They word their contracts to rip you off - BUYER BEWAREWhen my subscription ended they just charged my card for another full year about $399 plus $12 transaction fee, since I am going to let a professional manage my seo , I no longer needed to use Ranking Coach. The charge went thru on 12/6 , I emailed them 2 days later that I wanted to cancel & to please refund my fee. They refused saying you need to cance 7 days before your subscription ends !! Very bad business practice.I can see maybe charging me for a month, but a whole year !! & I was a customer !Please stay away from these foreign hustlers .I wish I never used them

PROS

There SEO System is OK for people that can't afford to hire a professional

CONS

Very poor customer service- super shady contract- make sure you read the fine print !! They will charge you for fees and will not refund you ! This has happened to multiple people, read the reviews ! I wish I did.

Vendor Response

Hello James, We are sorry to hear that you were not satisfied with us. Thank you for taking the time to share your experience with us. Please do not hesitate to contact us at any time if you have further questions or concerns. Yours with kind regards, your team from rankingCoach

Replied March 2023

Anonymous

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2018

Rankingcoach has taken money from me

I learned a bit more about SEO and how not to market an online subscription aplication

PROS

Nice idea if it worked. I think that this will perhaps teach novice SEO users some things about SEO and local SEO but an online course would be better value.

CONS

Rankingcoach has taken money from me due to long contractual periods. The service does not work very well with reports not showing data correctly, emails sent to clients will come from a German URL confusing your clients. The information shown such as local SEO is easily disproved and they will sound like they care but do nothing. I am still paying them every month and I don't want the service. Please avoid at all cost.

Vendor Response

Dear customer, Thank you for taking the time to leave a review. We are saddened to hear that you have not had a positive experience using our product. We are always seeking to improve our product and to deliver the best possible experience to our customers. Could you please contact us at this email to support@rankingCoach.com to clarify this situation further and hopefully we will be able to resolve any issues you have encountered. We look forward to hearing from you! rankingCoach Support Team

Replied June 2022

Johan

Health, Wellness and Fitness, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2023

Unreliable stats

Was ok to begin with but getting more and more unreliable. I wanted to cancel my subscription but they said I couldnt as it had to be a year into the current time scale which I dont understand, I have been with them for years and should be able to cancel as I am unhappy with the service now

PROS

easy to use.

CONS

Stats unreliable or completely missing.

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Of great help

My experience was good to discover some things. But I stopped using it because it does not work for the blog option.

PROS

What I like most is that step by step tells you what you should do to improve the SEO of your website.

CONS

What I like the least is that it lacks the option of Blogs. That is, you can only work with websites. Then the functions are limited.

Vendor Response

Hey, Thank you for taking the time to review rankingCoach, we always appreciate feedback. Its great to hear that you enjoy using our tool! If you have any further questions, please don't hesitate to ask at support@rankingcoach.com. Thank you!# Your rankingCoach team

Replied June 2022

FABIEN

Restaurants, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed December 2023

Je suis titulaire de trois comptes sur le site rankingCoach

PROS

Je tiens à préciser que je ne remets pas en question la qualité du logiciel rankingCoach, qui fonctionne très bien. Cependant, l'attitude et la gestion des tâches par cet employé spécifique sont source de préoccupation majeure.

CONS

"Je suis titulaire de trois comptes sur le site rankingCoach. Récemment, j'ai rencontré un problème avec une promotion de Black Friday, qui a été appliquée au mauvais compte. J'ai contacté par écris le service client pour demander le transfert de l'offre sur le compte approprié, mais on m'a informé que ma requête ne pouvait pas être satisfaite. Peu après, j'ai demandé un remboursement, étant donné que l'achat datait de moins de 24 heures, mais cette demande a également été refusée. Cependant, lors d'un appel téléphonique ultérieur, le transfert de mon abonnement a été inopinément accordé. Malheureusement, ce transfert a été mal géré, entraînant la suppression de mon compte d'entreprise actif et la fusion de deux comptes distincts. Depuis cet incident, j'ai essayé à maintes reprises de contacter un responsable ou un autre membre du service client, sans obtenir de réponse. Cela fait presque 10 jours que je contact le service client en demandant à être rappeler par un responsable sans recevoir de rappelle, à l'exception de réponses du même interlocuteur, qui a commis toutes ces erreurs significatives. En outre, j'ai informé le service client qu'un de mes abonnements s'était renouvelé automatiquement, bien que je n'avais pas l'intention de le poursuivre. On m'a assuré que la facture serait annulée, mais rankingCoach continue d'essayer de débiter mon compte générant des frais bancaire, ce qui m'a contraint à faire opposition à ma carte bancaire. Je tiens à préciser que je ne remets pas en question la qualité du logiciel rankingCoach, qui fonctionne très bien. Cependant, l'attitude et la gestion des tâches par cet employé spécifique sont source de préoccupation majeure. Sans résolution satisfaisante d'ici le 5 décembre, je me verrai dans l'obligation de consulter mon avocat et de soumettre cette affaire à '60 millions de consommateurs', une organisation de défense des droits des consommateurs."

Paul

Photography, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2023

Achtung Kundenservice!

PROS

Die automatische Verzeichniss Veröffentlichung finde ich gut.

CONS

Der Kundenservice von rankingCoach ist absoluter Mist! Ich habe das Tool für meine alte Firma genutzt und nach einem Umbranding mein Konto reaktiviert. Aber es war unmöglich, die Domain zu ändern. Der Kundenservice war absolut nutzlos und konnte mir nicht helfen. Das Schlimmste war, dass meine Firma in Verzeichnissen mit der falschen Domain veröffentlicht wurde und das konnte nicht rückgängig gemacht werden. Ich fühle mich von diesem Service betrogen und verärgert. Der Kundenservice zeigt keinerlei Entgegenkommen und ich habe das Gefühl, mein Geld für nichts ausgegeben zu haben

Vendor Response

Hallo Paul, Es tut uns leid zu hören, dass Sie mit unserem Kundenservice unzufrieden waren und Probleme mit der Domain-Änderung hatten. Wir verstehen, dass dies frustrierend sein kann, insbesondere wenn Ihre Firma in Verzeichnissen mit der falschen Domain veröffentlicht wurde. Wir entschuldigen uns für eventuelle Unannehmlichkeiten, die dadurch entstanden sind. Wir möchten jedoch betonen, dass wir unser Bestes tun, um unseren Kunden zu helfen und sie bei allen Fragen oder Problemen zu unterstützen. Wir bedauern, dass wir in Ihrem Fall nicht in der Lage waren, eine zufriedenstellende Lösung zu finden. Wir werden jedoch Ihr Feedback berücksichtigen und unser Kundenservice-Team verbessern, um sicherzustellen, dass dies nicht noch einmal passiert. Nochmals vielen Dank für Ihr Feedback und bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie weitere Fragen oder Bedenken haben. Wir hoffen, dass wir die Möglichkeit haben werden, Ihre Meinung zu ändern und Ihnen zukünftig einen besseren Kundenservice zu bieten. Mit Freundlichen Grüßen Ihr Team von rankingCoach

Replied March 2023

ilse

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Doe het niet. Begin er niet aan.

5 jaar klant geweest. (ik kom er nog niet vanaf). laatste jaren werkt het niet meer maar ze blijven maar geld claimen in plaats van te helpen. Ik kan al maanden niet in het systeem. slechte reviews worden verwijderd. ZE hebben wel een paar hele goede juristen in dienst. maar dat is niet mijn manier van zaken doen.

PROS

ik dacht in het begin een makkelijk overzichtelijk systeem te hebben. maar het systeem is verouderd, vernieuwt nauwelijks, klantenservice is niet thuis en ze willen enkel geld innen.

CONS

het draait alleen om geld. Geen goed gesprek mogelijk

Jan

Music, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

rankingCoach hat mein Marketing vereinfacht

Durch die App schaffe ich es, ohne viel Vorwissen, kontinuierlich mein Ranking auf Google zu Verbessern und immer neues dazu zu lernen.

PROS

Am besten gefällt mir, das rankingCoach sehr verständlich und einfach zu benutzen ist. Ausschlaggebend waren hier für mich die anschaulichen Videoanleitungen die einem Schritt für Schritt erklären was zu tun ist.

CONS

Zu mir passt rankingCoach perfekt. Ich bin wirklich sehr zufrieden und habe im Moment nichts zu beanstanden.

Vendor Response

Hallo Jan, vielen Dank, dass du dir die Zeit genommen hast, uns zu bewerten! Es freut uns sehr zu hören, dass du mit der rankingCoach Applikation zufrieden zu sein scheinst! Es liegt uns sehr am Herzen, dass unsere Kunden durch unsere Applikation einen Mehrwert im Bereich Online Marketing erhalten und auch mit allen Funktionen zurecht kommen. Daher kannst du uns auch jederzeit kontaktieren, wenn du Fragen haben solltest oder Unterstützung mit den Aufgaben oder den Auswertungen benötigst. Für weitere Tipps im Bereich SEO, Lokale SEO und SEA kannst du gerne auch einen Blick in unseren Blog werfen: https://blog.rankingcoach.com/de. Dort posten wir ständig neue Updates rund um Online Marketing, die hilfreich für dich sein könnten, damit du immer auf dem neuesten Stand bist. Bei weiteren Fragen stehe ich dir gerne jederzeit zur Verfügung. Ansonsten wünsche ich dir noch einen schönen Tag. Liebe Grüße Alex von rankingCoach

Replied June 2022

Pablo

Sporting Goods, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2022

Te obliga a dejar de hacer otras cosas

En cuatro meses no he notado un aumento distinto al que tenía anteriormente, mis acciones mediante mailing u otro tipo de publicidad hacían más mella que esta herramienta. Tenía también el List local essential que para tiendas físicas será genial pero para online no sirve. Al final la gente se acaba decantado por los marketplaces, porque estas herramientas no aseguran nada y los otros sí.

PROS

Te informa de cosas que hay que mejorar pero que están en otros similares como Google Ads, y que normalmente no van a ningún lado, en algunos casos te explica como lo tienes que hacer para mejorar y hasta ahí bien.

CONS

Necesitas mucho pero que mucho tiempo para mantener esta función actualizada y correcta. No tenemos tiempo para esto, no somos programadores, por muchas facilidades que nos pongan, no lo vamos a hacer mejor que un informático. Será más barata, pero a la larga es una pérdida de dinero, porque el retorno a pesar de haber hecho cosas es cero.

Reason for choosing rankingCoach

Recibí una llamada, es posible que no entendiera bien el mensaje, pero se suponía que era gratuito el primer mes, o eso creía y posteriormente había que pagarlo, lo que no sabía era que había permanencia, cosa que de saberlo jamás lo habría aceptado, salvo que viera que el producto estaba funcionando.

Vendor Response

Estimado Pablo, Lamentamos que no haya quedado satisfecho con nuestros servicios. Le agradecemos que haya compartido su experiencia con nosotros, ya que valoramos todos los comentarios de nuestros clientes. Por favor, no dude en contactarnos en cualquier momento si tiene más preguntas o inquietudes. Atentamente, El equipo de rankingCoach

Replied March 2023

kelis

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

the best!

me dio muy buenos resultados lo recomiendo

PROS

very good service. Me gusta que los resueltados los he visto. mejoro la clientela

CONS

facil de usar me gusta porque yo misma pueod hacer todo lo que necesito rapido y facil

Vendor Response

Hi Kelis, thank you so much for your positive review! We are thrilled to hear that you have had a great experience with our service and that it has helped you improve your client base. Our team works hard to provide a platform that is easy to use and delivers excellent results, and it's always gratifying to receive feedback that confirms we're on the right track. We appreciate your recommendation and look forward to continuing to serve you in the future. Your rankingCoach team

Replied March 2023

Mensur

Animation, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2023

Verkompliziert dein Unternehmen im SEO-Alltag

PROS

Wochenübersichten, Benutzeroberflächeche

CONS

- Keine Conversion-Messung und somit nicht brauchbar- Geld für Ads zahlen, ohne zu wissen, was man davon hat (Viele Klicks aber keine Neukunden oder messbare Conversions)- Nach 6 Tagen Rückerstattung angefordert ohne das Tool genutzt zu haben - wurde abgelehnt - Getrennt von Google Analytics und somit kein nachhaltiger Ansatz, der funktionieren kann

Vendor Response

Hello Mensur, we deeply regret that you have not had a positive experience with us. Our top priority is to provide our customers with a high-quality application and services that meet their needs, and we are sorry that your expectations were not met. We appreciate that you took the time to give us feedback. Kind regards, your rankingCoach team

Replied March 2023

User Profile

Roxana

Verified reviewer

Animation, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2022

Estafa

NO HAY VENTAJAS- tengan muchisimo cuidado - no lo aconsejo a nadie

PROS

AHORA MISMO NADA! me parece terrible y aconsejo que vayan con mucho cuidado no lo utilicen no vale la pena

CONS

Hola, yo la he utilizado y para mi es un timo, no vale para nada su precio, apenas daría un euro por los informes - lo peor es que tiene un sistema de cobro automático, en el que cuando lo cancelas, te da un texto en rojo con unas palabras muy escogidas para que te equivoques y vuelvas a dejar activa el cobro automático, cuando les dije que me queria dar de baja por que se hizo automatico, me dijeron que es imposible. el contrato que tienen es lo peor que hay, está bloqueado por un año y es carisimo. les pedí que me dieran de baja y niegan hacerlo- me cobran un año y segun sus normas no tengo derecho a que se me fraccione el pago ni a dar de baja mi cuenta, les pedí que cancelaran mi cuenta que no quiero usarla y no hay forma , no aceptan hacerlo, increíble que sea así!

Vendor Response

Dear Roxana, We apologize that your experience with us did not meet your expectations. We appreciate you taking the time to share your feedback with us. If you have any further questions or concerns, please don't hesitate to reach out to us anytime. Sincerely, The rankingCoach team

Replied March 2023

User Profile

Ahmed Amine

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

Escroquerie et Arnaque

J'ai payé 48€ pour un abonnement ADS et juste après quelques secondes rankingcoach retire 432€ +48€ sans mon accord ni autorisation Impossible de supprimer votre carte bancaire ou résilier l'abonnement en ligne il faut les contacter ... entre temps il continue à abuser car rankingcoach continue à retirer 48€ /jour

PROS

le seule point fort est qu'il a réussi à me piéger

CONS

Attention, ne jamais enregistrer votre carte bancaire sur ce site, déjà je ne vous recommande pas de s'inscrire C'est une société fantôme impossible de joindre un responsable ni un commercial

Vendor Response

Nous sommes désolés que vous ayez eu une mauvaise expérience. Par ailleurs, votre plainte nous surprend, car nous avons eu plusieurs conversations avec vous à ce sujet. En effet, nous avons remarqué le prélèvement sur votre compte parce que vous avez décidé d'activer les annonces Google et souscrit à notre abonnement annuel. Toutefois, nous avons préféré rembourser votre argent pour résoudre ce problème. Et tous les remboursement ont été déjà effectués. Si vous avez des préoccupations, n'hésitez pas à nous en faire part en écrivant au support@rankingcoach.com Meilleures salutations

Replied June 2022

Lisa

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Einfach und Effizient

PROS

Mir gefällt, wie einfach es ist, die Aufgaben zu erledigen, die einem das Tool mit den vielen Video-Tutorials gibt.

CONS

Ich bin sehr zufrieden, da auch immer neue coole Features hinzukommen.

Vendor Response

Hallo Lisa, vielen Dank, dass du dir die Zeit genommen hast, uns zu bewerten! Es freut uns sehr zu hören, dass du mit der rankingCoach Applikation zufrieden zu sein scheinst! Es liegt uns sehr am Herzen, dass unsere Kunden durch unsere Applikation einen Mehrwert im Bereich Online Marketing erhalten und auch mit allen Funktionen zurecht kommen. Daher kannst du uns auch jederzeit kontaktieren, wenn du Fragen haben solltest oder Unterstützung mit den Aufgaben oder den Auswertungen benötigst. Für weitere Tipps im Bereich SEO, Lokale SEO und SEA kannst du gerne auch einen Blick in unseren Blog werfen: https://blog.rankingcoach.com/de. Dort posten wir ständig neue Updates rund um Online Marketing, die hilfreich für dich sein könnten, damit du immer auf dem neuesten Stand bist. Bei weiteren Fragen stehe ich dir gerne jederzeit zur Verfügung. Ansonsten wünsche ich dir noch einen schönen Tag. Liebe Grüße Alex von rankingCoach

Replied June 2022

Dhanush

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Very easy and great to use. Love that they have videos explaining every step. Good value for money.

PROS

- Easy to use - Well explained videos - Value for money - Support and availability. Have had questions that have been answered over their website quick.

CONS

None that I can think off. Happy customer here. The tool is always in contant development, with new features and functions.

Vendor Response

Hello Dhanush, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you find our tool easy to use and that our video tutorials have been helpful for you. We are also glad that you find our tool to be a good value for money and that our support team has been able to assist you quickly. We are constantly working to improve and develop new features for our tool, so we appreciate your feedback and suggestions. Thank you again for choosing rankingCoach and we look forward to continuing to support your online success. Best regards, The rankingCoach team

Replied March 2023

Ned

Mental Health Care, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2020

à fuir, système pas au point !

A fuir !!! Au début, c'est pas mal, ça aide à comprendre le fonctionnement du référencement MAIS, rapidement, les conseils sont à éviter ou inutile : -Demande de modification de métatitre aberrantes (mon site est passé de la 20ème place à la 45ème dans la recherche google !) et il en est de même pour d'autres de mes pages si je suis les recommandations -Des "choses à faire" mais qui sont déjà faites (on passe du temps à chercher les modifs à faire mais c'est fait, et quand on valide sur le rankingcoach, sans avoir fait de changement, ça dit que c'est bon !) -des ajouts de mots clefs dans les balises qui sont déjà faites ou qui ne correspondent pas à la page.... bref... Et, pour couronner le tout, une offre d'essai google ads est indiquée sur le site mais elle ne correspond qu'à l'offre google ads, ce n'est pas une offre de Ionos !!!! Je vais les rappeler pour la 3ème fois pour résilier mais, vu mes 2 premiers appels, je devrais certainement passer par une asso de défense des consommateur...

PROS

Au début, j'ai appris des choses, ça m'a permis de comprendre le fonctionnement des balises, métatitres...

CONS

Ensuite les tâches à faire se sont avérées pénalisantes pour le référencement de mon site !

Vendor Response

Nous sommes désolés pour cette expérience négative, mais travaillons tous les jours pour améliorer nos services et vos avis et commentaires sont une source précieuse d'informations. Nous sommes désolés de vous voir partir, et nous serons heureux de vous aider à nouveau et vous pouvez nous joindre sur support@rankingcoach.com.

Replied June 2022

Morty

Automotive, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Solved a lingering SEO search that cost me thousends.

Very happy. Simple

PROS

Easy to use step by step process. Now don’t get me wrong it is time consuming. For me it took several days almost a week to complete the process. Once it was done I had only tweaked it a few times in the last 2 1/2 years That I have been a subscriber.

CONS

That is a tough one to answer and I will tell you why. When 39.95 a month Software solved an almost 7 years of not showing up in the google generic search engine, except on 3rd page and having a 5.0 google rating., and then after couple of weeks your company now is on top of the search engine result you can’t say any cons about this software

Vendor Response

Thank you so much, Morty, for such honest and great feedback. It is great to hear you love our app that you find it easy to use and that we helped you solve the SEO troubles you had. We hope your business is doing great, and if we can help, reach us at support@rankingcoach.com Many thanks, rankingCoach team

Replied June 2022

Javier

Law Practice, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Fácil de usar y eficaz en el posicionamiento

PROS

Me ha gustado lo fácil que es hacer las tareas que te pone la herramienta con los videotutoriales y que con solo hacer unas pocas ya esté posicionado en la primera página en abogados a domicilio.

CONS

Me gustaría que la hubiese menos tareas pero supongo que todas son importantes y por eso están

Vendor Response

¡Hola Javier! Agradecemos mucho tus comentarios y nos alegra saber que has encontrado nuestro servicio fácil de usar y efectivo en el posicionamiento de tu sitio web. Respecto a las tareas, entendemos que puede haber una cantidad abrumadora al principio, pero todas son importantes para lograr un buen posicionamiento en los motores de búsqueda. De cualquier manera, agradecemos tu feedback y lo tendremos en cuenta para seguir mejorando nuestros servicios. ¡Gracias por confiar en rankingCoach! Un cordial saludo, El equipo de rankingCoach.

Replied March 2023

Alex

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Cool product!

I will definitely erase the scribe for next year it's affordable professional and I like that.

PROS

It's easy to understand easy to learn as you go and easy to check your competitions.

CONS

The best price on the market on the present day.

Vendor Response

Hello Alex, Thank you so much for your positive review! We are thrilled to hear that you found our product easy to understand and use, as well as competitive in terms of pricing. We take pride in offering a high-quality and affordable solution that meets the needs of our customers, and we are glad to hear that you will be considering using it again next year. Thank you for choosing our product and for taking the time to share your feedback. We look forward to continuing to serve you in the future. Kind regards, Your team from rankingCoach

Replied March 2023

Showing 1 - 25 of 45 Reviews