--- title: "Meta for Business Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Meta for Business. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Meta for Business is a good fit for you!" source_url: "https://www.softwareadvice.com/social-networking/facebook-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Management Software](https://www.softwareadvice.com/marketing/social-media-comparison/) / [Meta for Business](https://www.softwareadvice.com/social-networking/facebook-profile/) / Meta for Business Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/social-networking/facebook-profile/) Reviews [Alternatives](https://www.softwareadvice.com/social-networking/facebook-profile/alternatives/) # Meta for Business User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 2,374 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 3.7/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 1,391 reviews (59%) - 4 stars: 705 reviews (30%) - 3 stars: 221 reviews (9%) - 2 stars: 30 reviews (1%) - 1 star: 27 reviews (1%) ### Most mentioned pros - The platform simplifies post management, scheduling, messaging, and analytics while offering useful features that make day-to-day social media management efficient and easy to navigate. - I appreciate that it helps with social media management, gives me the blue checkmark on my social media profile, and allows cross posting between Instagram and Facebook - The ease of the interface, easy access to ad visuals and previews, diversity in budget management and bid strategies, and at the same time the ability to reflect more results on the platform thanks to the attribution model. ### Most mentioned cons - It has been giving me problems for about 9 months that have prevented me from being able to correctly synchronize my Instagram with my business's Facebook page. Although I have already seen that it is quite common, it does not take away from how excellent it is. - BOA froze my credit card account and invalidated the card. - It can also feel like you need to spend consistently to get solid results, which isn’t ideal if you’re working with a tight budget. ## Meta for Business customer reviews Showing reviews 1-25 of 2,374 (page 1). ### Meta Review - Overall rating: 4/5 - Reviewer: Arienne G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I love the scheduling options for Meta. It's easy to schedule posts and now stories for both Facebook and Instagram. I'm a huge fan of the scheduling piece. #### Cons Two cons I have are: 1) You can share media/news articles. This is crucial for spreading awareness for causes and issues. 2) When you schedule for stories, you cannot tag other accounts, so you have to do it afterwards. --- ### Meta - The Future of business connections - Overall rating: 5/5 - Reviewer: Raylon H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Meta for business has been great for expanding our outreach in the community. We could not ask for a better suite of apps #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Meta Business functions as a CRM, Order Management, Procurement manager, and all-around place for advertising and connecting with clients and customers. #### Cons Meta Business requires you to link a personal profile to your business feature in order to sign in to manage your page. --- ### Tempting, Yet Time Consuming - Overall rating: 3/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After years with implementing at least two different shops, the Meta for Business platform is robust. It will take time to learn the 'lay of the land' as it were, and is best suited for promoting social content and brands, as opposed to products. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Meta is among the top 3 business marketing platforms, and there is an enormous pool of potential consumers to consider. Meta knows how to reach buyers, and is an expert at helping brands grow. #### Cons Despite having several years to implement their platform, Meta is not suitable for e-commerce sales, unless a business has the agility to hire or pay for complete business management. Even then, as a marketplace, there are too many resource tools to manage, and countless other aspects exist that make maintaining a shop on Meta, a full time job. #### Reasons for choosing Meta for Business We choose Meta over other platforms because of the way consumers and users were able to engage with us, and vice versa. It was also easier to discern real people over spam accounts. --- ### Great to help keep your content organized. - Overall rating: 4/5 - Reviewer: April P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we like to use the meta for business app and backend. It's great for us to schedule our posts and to balancing our marketing and commerce. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Meta for business is very easy to use and set up. It's a great app to manage posts & marketing. #### Cons It can be a bit clunky to find where you need to go but once you figure it out, it's easy to use. --- ### Meta for Business will help you advertise wisely - Overall rating: 5/5 - Reviewer: Daniel P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience is great. Just a little use of the platform will allow you to become accustomed to it and use it efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Meta for Business helps me analyze the money I am spending on advertising. It helps show how much traffic it is creating as well as leads and those leads contact information. #### Cons When you first start using it it can take a while to get the hang of it. There is a lot to look at and it can be hard to grasp. --- ### Great Social Media Management Platform - Overall rating: 5/5 - Reviewer: James K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Great social media management platform with an ease of use UI and strong capabilities over a range of features #### Cons The weak points would be the customer support, which can often be limited, and the integrations with other products --- ### Facebook Business - Overall rating: 5/5 - Reviewer: Ronald H. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered I'd say the platform is going downhill since 2020 and the end of that decline is not looking good. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Their ability to get my events in front of a broader audience is the main reason I use. #### Cons The ever changing software makes it hard to stay fresh on their tools - it's almost like it's planned to be that way. --- ### Meta for Business works for local police department! - Overall rating: 5/5 - Reviewer: Jennifer K. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Meta for Business has been great! We find it to be super user friendly and allow us to have enhanced visibility when necessary. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Meta for business allows us to get information out to the public on 2 separate social media pages from one area. We love that you are able to schedule posts on a calendar to ensure that we can pre-plan upcoming posts. #### Cons We haven't yet had any things we have disliked about Meta for Business, but we do wish that there were less pricey options for advertisements, as we are smaller. For now, it works perfectly for all of our needs. --- ### Rekinda Meta for Business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It simplifies the way business is conducted by advertising your product to the consumers more easily. #### Cons It needs a lot of time to learn how it works, for people with limited knowledge it can be hard to use. --- ### It's magic if you can configure it well. - Overall rating: 2/5 - Reviewer: Imanol Alfonso P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Very bad experience configuring it and good experience once everything works well. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It's easy to manage the page + instagram communications from the same place. #### Cons Very difficult to integrate everything well. Thousands of options that are really difficult to understand. --- ### Facebook can be Complicated - Overall rating: 4/5 - Reviewer: Kristie K. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I have no issues uploading products onto Facebook but I keep getting red flags next to my products. It is something Facebook needs to work on because I've hired freelancers to help me with this issue and they cannot even fix the issue. Facebook is connected to Instagram and Shopify but when I have problems online promoting my brand, then I can't promote my products on Instagram. It takes a lot of time to fix the problems with the Facebook store. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how Facebook allows products to be sold and it is organized. The platform is easy to use when uploading the products, categorizing them, and writing descriptions. It also looks amazing when visitors see that I have an online store to purchase products and I have a lot more people looking at my Facebook store and pages related to it. I love being able to view my products on sale. It is a fast and easy way to promote products to promote my business. #### Cons I keep running into problems on Facebook related to advertising, campaigning, or having some products viewed on the page and it's not my fault. I've had red flags next to my products on the Facebook store and I had to submit appeals. Even after the appeal was submitted, I had to submit another appeal. It is annoying and Facebook spends several days to respond to each appeal. I do have products on my Facebook store but I can't sell half of them because of unknown reasons on Facebook. #### Reasons for choosing Meta for Business I chose Facebook over other products because it was easy to upload the products. I have my own business page on Facebook and I wanted to promote my artistic products on my page so that people could look up my brand page and my products in one place. Facebook is supported by any browser, easy to access, and a popular choice of social media. #### Reasons for switching to Meta for Business I made the switch because I was told that if I have a Shopify store then I can use Instagram and Facebook to promote my products but it didn't happen that way easily due to the many issues I faced on Facebook. A lot of my products had red flags next to them on Facebook and there were many products that I was told not to upload onto Facebook for unknown reasons. The thing is, when Facebook notified me that some of the products wouldn't be promoted online, I couldn't find the button to delete the product off of my store. --- ### Love the idea, yet needs some TLC - Overall rating: 4/5 - Reviewer: Desiree S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I often feel lost and confused within the meta business home page, no support to be found. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Helps me link up my Shopify shop to my FB account. #### Cons One thing I'm struggling with is how complicated the whole operation is on the home page 😔 --- ### More or less Meta - Overall rating: 4/5 - Reviewer: Royce C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered It was ok my overall experience was good like I mentioned earlier it's great for established businesses but not as much for new businesses #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I used it sometimes was great for networking #### Cons To many features that I couldn't use to develop a business --- ### Good tool for online presence - Overall rating: 5/5 - Reviewer: Paulina L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Good but at the moment it’s expensive for me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I used this to capitalise on my social media presence #### Cons The payouts are quite small at the moment --- ### Not for media amateurs - - Overall rating: 3/5 - Reviewer: Hannah f. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered You really need to be quite an expert to make money from meta these days #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The preview options and niche audience targeting options #### Cons It’s very in intuitive- even setting up with an expert had problems --- ### Facebook, a communication tool - Overall rating: 4/5 - Reviewer: Fabian A. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It has a friendly features and they carry out routine upgrades #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros Allowing you connect and meet friends all around the world, i just one click #### Cons They get your account banned without reaching out to you on the reason for the ban --- ### Meta For Business - Overall rating: 4/5 - Reviewer: Kimberly F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do think it is a way to expand your client viewing. So I am not opposed to the different ways to expand the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The ability to reach clients and customers that we would not normally come in contact with. #### Cons In the beginning the payment method was hard to change. I tried to change credit cards and had to go through too many steps to make it happen. --- ### A necessary platform for all businesses - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered All in all, a tool that's easy enough to navigate and manage instagram and facebook presences simultaneously. It seems to be updated regularly which is positive, but the customer support is awful as it's all done through bots/pre loaded content. A pet hate! #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros This platform makes it easy to collaborate between team members. #### Cons It's not always straightforward to find what you need in the first instance, so can take a long time if you're unsure of something. --- ### This social media platform has global reach-out with fair policies and bad support. - Overall rating: 3/5 - Reviewer: Hiran T. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered In the initial day's Facebook posts and contents were healthy and prosperous, But nowadays it is filled with politics, racism, abuse and these are a sign of unhealthy social platform. Facebook need to do something to maintain its standard. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The platform is available in web and mobile version. The live steam of the gameplay is available. The live stream is a quick response within a few seconds. Find friends option based on an area filter help us to find a particular user easily. Edit profile option able the user to display the profile details and pictures as per the user wish. The user is allowed to share the post with public, friends or the only user can view. The user can tag their known persons in the post with tagging of the location. The user can react to the posts with an emoji reaction. The user can create a group and can join other groups according to public or private. The platform is also available in a lite version which consumes fewer internet data. #### Cons Help and support don't make any sense in resolving issues they won't listen to the user problem. Can find lots of fakes user without proper genuine identification. Privacy and policies are fair to the user which make the user feel vulnerable. Anyone can post anybody's picture and can abuse in comments. The platform is constrained to the blue coloured theme. Need to improve the localized level of community guidelines and local slangs used to abuse and bully. The platform needs to improve security, policy and community guidelines. Need to improve in the deployment of policies at the local level and understand the current and local situation in a particular society. --- ### Facebook Review - Overall rating: 5/5 - Reviewer: Jerry M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Facebook helps to explore new clients and connect worldwide. With current Lockdown situation, Realtime chat and video chat and Facebook live has been great to share information and coordinate operations. Social media marketing and digital marketing and monetization capabilities has provided an option for people to generate some money by working from home. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Global Village : Facebook has created a global village through various groups, communities and by giving access to various prominent personnel's profiles. Velocity of information: Posting and sharing of videos made the information pass very fast and reach the maximum audience. Connectivity: Provides end to end connectivity and reach to various companies, contacts worldwide Facebook Live : It has become the most popular medium to spread the right information and to take the wrong act to the concerned authorities in the shortest time. With great outreach to the population, the Facebook has taken the media and journalism to the layman. Voice your opinion : Facebook provides the right platform for any layman to express their independent views #### Cons Privacy Leaks : It is one of the major cons that facebook brings. People has to be aware of what they are publishing and whom they are adding in their network. Face book adds another side to Voice the opinion /Freedom of Expression. It has made people to post anything in FB which can defame others. Facebook is addictive. People have to be conscious to use it to the right purpose and right time. --- ### Facebook, A perfect Place for Business - Overall rating: 5/5 - Reviewer: Muhammad I. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I'm not using Facebook only for my clients. I also have four Facebook pages and I'm generating good revenue with the collaboration of different brands. Either you are a freelancer or a youtube or a social media marketer. Facebook will always remain the best place for you. If we talk about my overall experience on a Facebook business level, then I have no word to explain my whole experience at all. I have found Facebook a major part of every digital and social media marketer. You can achieve high goals at a very low cost. The pricing of Facebook is oo affordable and can be afforded by any person. Now if you are thinking of social media marketing or you have some plans to be a digital marketer, then believe me Facebook is going to perfect place for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are a lot of features that I liked too much on Facebook but I would like to mention below some of them for your happiness. I have liked the page permission too much. When I use to work on a Facebook page of my client, I always need to have a look at that page. And I can easily access my client's Facebook page through "business.facebook.com" under the pages section. It is not restricted to have access to only one page at a time, I can access multiple pages at the same time. Role manager is also an important feature in the Facebook business place. I can assign any role I want to my client. I may choose him to perform the role of admin or may assign him as an analyst. This thing is also not restricted to have limited roles permission to limited clients. I can add and manage unlimited partners and their accounts too. And may grant any permission I want. As a freelancer, client satisfaction is my first priority. And for that, I always need to show my skill in the projects. And I can assign my client as admin to get a suggestion or any type of instruction that he want for his business. I can say that Facebook social media marketing is the largest at all and there is no other platform that can compete with Facebook in business. #### Cons Well, I have used a lot of software. I always looked forward to having some improvement from the software team. But Facebook is different at all. I'm working as social media marketer for a long time and I never realize that Facebook needs to be improved anywhere. Even whenever I have performed a job for my client, I always got a 4 to 5 stars rating. Every client always appreciated me for having good skills. And I can say without any hesitation, that the whole credit goes to Facebook's business place. But I have an ambition for having a feature on Facebook. Facebook use to provide 5$ credit for a Facebook page for the first boost. And we can boost any Facebook page post with that credit. But usually, it happens after one or two months. I think Facebook should offer a new page too. I man whenever a user is going to create a new page, he should be allotted a credit of 5$ or 10$ for his first boost. So he can easily understand the features and the working process of Facebook. --- ### Great tool to build community & generate leads through digital engagement - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's become an entirely paid platform today. They don't show content in our target audience's news feed if not promoted. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - Provides as the best platform to reach and connect with our customers & prospects - The chat feature allows to engage with the audience & answer their queries - Helps in generating qualified leads - Helps in building an online community - Helps in identifying industry influencers & collaborating with them to increase page traffic and get business leads. - Helps in content sharing - Provides great analytics - Provides a great platform to create Ad campaigns according to our marketing budget. - Helps promote events, run polls, voting etc. #### Cons - Very expensive - Despite targeting the audience, some campaigns do not pay back & have a very low ROI - Organic reach is very limited - Facebook does not do anything with running paid campaigns, there is no engagement or reach provided on organic feeds/posts. --- ### Ease of campaigning with Meta Business - Overall rating: 5/5 - Reviewer: Zeenat R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered FACEBOOK IN THIS ASPECT IS MORE REALIABLE WITH MY EXPERIENCES. I think changes should be made to Instagram to make it more versatile when linking creating online businesses especially if you do have a domain and rules change suddenly #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the new features added and the collaboration of pages and integration with other social platforms and online stores. It actually makes a big difference to the businesses credibility. I prefer it over the previous version. Tagging was one of the best ideas initiated into this program. #### Cons I dont like the Instagram aspect of how they approve businesses as sometimes they give you an issue to change it. You can have a store approved on Facebook but Instagram might have an issue with this simply cause of the wrong email or domain which should be attended to instead of disabling the INSTAGRAM stores . If rules change suddenly I think Instagram should be more versatile about it and allow changes in the review fir your domains for your online stores. --- ### The good, The bad, The Facebook! - Overall rating: 5/5 - Reviewer: Martha C. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Facebook has its good & bad and its ups & downs, but overall the pros outweigh the cons. The con of Facebook can always be handled differently and can make a positive outcome. There is a lot of good influence on Facebook and there are many great communities that you can become involved with. Facebook is a great platform to use if you are looking for work, looking to make new friends, or wanting to keep in touch with family members & friends, especially when you consider that it is one of the largest site in the world where you are encouraged to connect with everyone. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Communication is always needed, and especially so if it's with family that live miles away from each other. Facebook allows for convenient and constant conversation with family member and friends. Sharing thoughts and ideas with other right on the Facebook platform is another great way of being able to keep in touch with loved ones. Facebook can be used for personal reasons, but it can also be used to build a portfolio. Facebook can be very educational as well. It's a great place to view news and information. There's a wide range of Facebook apps that can be used for multiple things such as events, gatherings, and even way to organize. There are many games to play on Facebook, and all of them are easily accessible. #### Cons Facebook can be very addicting meaning that many people spend unnecessary hour just scrolling though pages. There are privacy issues and security loopholes, especially in personal details. Facebook has control over what people say, limiting the expression of freedom. There are many fake profiles that can be a nuisance to many people using Facebook. Facebook is very addictive! Cyber-bullying is of course a major concern and there are many recorded cases of this where it has led to terrible things happening to the victims. Facebook is filled with targeted advertising because they store your information. --- ### Helpful and easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I loved using it when I was an employee for an online social magazine and I also love it now as another platform I can use to promote my online business and also to sell items. It is very helpful and I find my reach to consumers are a lot better #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like being able to join groups around my neighborhood and being able to interact with people to help sell items for my online business. There’s always suggestions on which groups are nearby me that I can join to help promote my business. i find out about events that I can go to through meta and also use it to sell my personal items in marketplace #### Cons i feel like the search features could be more helpful. I use meta to help research people I interact with for safety reasons before I consider adding to staff and find that sometimes it just doesn’t pull from the info I enter ## More reviews [Next reviews](https://www.softwareadvice.com/social-networking/facebook-profile/reviews/?page=2) --- Meta for Business Reviews, Pros and Cons - 2026 Software Advice