All Meta for Business Reviews

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Tigran

1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed March 2022

Good idea, less than perfect implementation

User Profile

Maaz

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Facebook.

Facebook is the most widely used social media platform which makes it very useful to communicate with friends and family and others in social circle and find old friends.

PROS

Facebook is the most popular social media platform and has the most number of users. You can share anything on facebook, from lengthy text post, to photo albums, long videos and files. It is very useful in connecting with your old friends as it helps you find them easily. Small business users also use it to promote their business and boost sales. Its group feature is also used by students of the same class or program to share updates, progress and documents with other members. The Facebook Messenger is also a full fledged messenger with which you can send text and files to tour contacts and make audio and or video calls to them.

CONS

Facebook has become a favourite platform for politicians and groups to spread their views and propagandas, due to which it has become a hub of spams and fake information which is quite annoying and facebook really needs to speedup working on sorting this problem.

Reasons for switching to Meta for Business

Facebook offeres relatively lot wider range of modes to communicate with ease.

User Profile

Shahriyar

Verified reviewer

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Facebook..

I love Facebook for the fact that it enabled me to get back in touch with a lot of friends about whom I had not contact information. It also enables me to get to get updates about my friends and family.

PROS

Facebook is one of the top in social networking apps, infact it shaped the current social media world. With it you can share text, pictures and videos in your posts. Along with posts users can also share temporary stories that delets after a day by itself. It has a very smart search and scanning algorithm due to which it gives you very precise suggestions about people you may know. It can also identify people (most of the times) in a photo that are not already tagged in it. Apart from social communications it is also widely used for marketing by businesses. It has a dedicated messenger app through which you can not only send texts and make audio/video calls but also send files to other contacts.

CONS

As facebook is the biggest social networking software, it is flooded with a lot of irrelevant posts including political propagandas, religious and ethnic hate and false news and information, which is something that Facebook administration needs to step up its efforts to mitigate by apply filters and effectively banning involved users.

Reasons for switching to Meta for Business

Because on twitter you can only share posts of very limited length.

Haitham

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Meta Review

i create account at Meta foe 15 years ago and love communication and run every day campaigns help me grow my work

PROS

I like Every updates and customer support all days

CONS

New Layout _ Design - help me grow my products

Deepak

Verified reviewer

Textiles, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: GetApp

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed April 2017

Worthless Website - Eradicating the residual productivity from Human Beings!!

PROS

Honestly, there is nothing that I like about Facebook. Of course, this is my personal opinion and I am not trying to offend others. Facebook is a sheer waste of time and I religiously believe so because I haven't seen any reason one even logs into their account to see others post their pics with a "Not so Real" smile. I would rather say, people try to portray their "Flawless" life by uploading pics and tagging hundreds of them which hardly leaves any space for their face to be visible. Spouses these days share love only through "Likes and Comments" on Facebook and go off to sleep after returning back home. I have seen married couples 'literally' talking through comments, and expressing love for each other with Emojis. Woo.. That's insanity according to me. C'mon, we all know that we click on the "Like" tab only to make the other person feel valued whereas the first thing we try to notice is their Dark Circles, Extra fats and their uneven teeth by zooming in as much as possible, almost tearing the phone's screen apart. And yes, there is a smile on our face the moment we see some flaw in the other person - Bingo!! All I am saying is, why would one want to spend 3 hours a day browsing through other's miraculously showcased life (Miserable in real) and then spend those additional hours at work, only because you haven't been able to complete what you could have in those 3 hours, and get back home, late and exhausted. I never understand when people say, "Facebook has connected me with old friends and family". Facebook has only given us a way to find, connect and stay connected merely as part of the "Friends / Family" tab within Facebook's platform. I haven't seen people messaging their family or friends every week to check their well being. Its merely a platform to show your family and friends that you could afford a holiday in Caribbean and that you are the only one with dimples on both your cheeks. C'mon guys, grow up. Instead of wasting time Face-booking, lets try reading and googling which would at least make us a learned person, even more if you are already are one.

CONS

Facebook, itself is a con!! There could be some educative platform which could help people transform the way they think and behave.

glory

Verified reviewer

Market Research, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

My Best App For Marketing

I love it. My best bet for getting sales to any product.

PROS

Meta for business has really helped me grow my business beyond my wildest imagination. I either setup, automates it and go to sleep or I post immediately, sit back and watch the customers rolling in.

CONS

Sometimes it takes almost 24hrs to approve an ad, and when it gets approved, it will count as if the ad has been running from when it was posted.

User Profile

Hafizah

Verified reviewer

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Social media platform that cover everything

I enjoy all my time with Facebook as a medium for me to catching up with my friend and families.

PROS

I have use Facebook from way back in my collage period. The best thing is, i can still connect with my old friend at the collage until now, even after we has living in different states. We can see each other activities from the Facebook wall feed and start communicating from there. The marketplace feature also one of the tools that i has use in here often.

CONS

The advertisement on this platform is become unbearable especially at every videos that i am playing, the advertisement will interrupted it for several time. Even for a 5 minute duration video, more than 2 ads placement will be played on the video. I hope they can reduce it to give more enjoyable experience for the user.

Reasons for switching to Meta for Business

Zoho Social is not my style and catching up friend and family latest post and activity is better with Facebook.

User Profile

Zuhairah

Verified reviewer

Internet, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Advertise with facebook

PROS

Facebook can be use not only for connecting and socializing with friend and family, but the advertisement platform provided by this social media website is one of the key point that make me attracted with it. It has a worldwide user which is why our company has choosing it as one of our advertising platform.

CONS

I don't really like the customer support of Facebook, especially for a normal basic user. Trying a slot for live chat can be as painful as it can, i have left waiting for hours for the customer support to start replaying to my live chat, only to be be told to contact them back by email.

Reasons for switching to Meta for Business

Twitter is too simple and not really that popular in my country. I like Facebook more.

User Profile

Arshad

Verified reviewer

Higher Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Facebook..

Using Facebook has been a very pleasant experience for me. It made me find my ild friends and connect with them. Also using it, I get to know what my freinds are doin6and how they arr.

PROS

Facebook truly evolved and revolutionized the social media workd. You can easily find your old friends on it and connect with them. With Facebook you can share anything from text statuses to photos, videos and even files. Its messenger is also a good tool to make audio or video calls to your Facebook friends.

CONS

With time its beauty is stained by the flooding hate content, annoying political posts and plethora of fake news which is some thing that Facebook needs to tackle very seriously.

Reasons for switching to Meta for Business

Because it offers many more features than Twitter

User Profile

Jared

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Meta for businesses is growth

I've been using business features for five plus years and it's been able to streamline a lot of new business and clientele that are looking to grow and learn engagement and different strategies they need help with.

PROS

Meta for business is able to accomplish a lot of things without having to Shell out more money to manage your company and content.

CONS

Sometimes the back and software is not fluid and links will be disabled for users if they don't have full permissions to access everything.

Reason for choosing Meta for Business

It's much more comprehensive for managing multiple campaigns and clients, and you don't have to pay a subscription fee to access your data.

Henry

Retail, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2022

Tempting, Yet Time Consuming

After years with implementing at least two different shops, the Meta for Business platform is robust. It will take time to learn the 'lay of the land' as it were, and is best suited for promoting social content and brands, as opposed to products.

PROS

Meta is among the top 3 business marketing platforms, and there is an enormous pool of potential consumers to consider. Meta knows how to reach buyers, and is an expert at helping brands grow.

CONS

Despite having several years to implement their platform, Meta is not suitable for e-commerce sales, unless a business has the agility to hire or pay for complete business management. Even then, as a marketplace, there are too many resource tools to manage, and countless other aspects exist that make maintaining a shop on Meta, a full time job.

Reason for choosing Meta for Business

We choose Meta over other platforms because of the way consumers and users were able to engage with us, and vice versa. It was also easier to discern real people over spam accounts.

Christine

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

The best social media solution for every marketplace

I joined Facebook in 2006, over time I have been using it to reach out to friends all over the globe. Facebook has enabled me to network with various mental health professionals from all over the world. Through Facebook groups and Facebook pages, as an organization we have been able to scale up our advocacy efforts globally. By allowing us to upload videos and photos on our profiles, we are able to showcase our work to the world, which has helped in attracting funding.

PROS

Scheduling of posts in Facebook groups has helped us plan for discussions even when we are busy and cannot come online. The Facebook Live feature has allowed us in conducting virtual discussions, so far we have had fruitful engagements with our audience from all over the world. Facebook allows uploading unlimited videos and photos which has helped in scaling up our advocacy efforts to donors and a wider clientele. New features are updated frequently, which helps in giving the user a personal feel. Through different Facebook groups and and Facebook pages I have been able to learn so much.

CONS

The Facebook Algorithms at times flag content that is not inappropriate. Severally I have been blocked from accessing various features, for instance joining new groups, commenting in other Facebook groups for posting the same content in several pages. Hackers posting profane content on one's timeline often lead to malicious damage to one's reputation. Pseudo accounts on the other hand are fake and most of them con unsuspecting users.

Reason for choosing Meta for Business

Twitter limits the number of characters one can put in a single post. Connecting with old friends is not easy on Twitter. The Facebook interface is easy to use as compared to the Twitter interface. Facebook posts reach a wider audience since not most people are on Twitter.

Mohammed

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

beyond enjoyable personal use, Facebook has done wonders for growing our business and networking

Our overall experience with Facebook has been mostly a great one. Apart from giving us free online presence when we were yet to design our own website, the boosted ad campaigns we have carried out together has done amazingly well at doubling our network of collaborators and also fetched us quite some great amounts of new business.

PROS

Facebook allowed us to gain a lot of public awareness for our business services. By focusing on the habits and preferences of users, Facebook is able to direct our ad campaigns to the individuals most likely to be interested in our services, thereby boosting our public engagement metrics significantly. And with the easy call to action buttons that integrate quite well with other affiliate channels like messenger and whatsapp, clients do not struggle to respond and communicate with us.

CONS

The level of reach for campaigns can fluctuate quite a bit, and sometimes the analytics reports do very little in getting us to understand why one campaign performed so well but another (similar) one didn't.

Reason for choosing Meta for Business

The process for creating and deploying ads was much more direct and tangible than the mechanisms of YouTube Mentions, and it had way more reach than LinkedIn did

Karambir

Non-Profit Organization Management, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Meta for Business is an Epic Fail

This is an epic fail in my humble opinion. From the moment Facebook purchased Instagram and then began to integrate the products, my job has gotten harder and harder as I adapt to the latest "features". Customer support consists of long waits for responses and blame for problems being pushed back onto the customer. I am eagerly awaiting a new product from another vendor with which I can replace this piece of junk.

PROS

I cannot say I like any features. This product is a huge waste of time and has cost me hours and hours of time trying to sort out conceptually simple issues.

CONS

As Meta transitions the equivalent functionality out of Facebook and Instagram and into Meta Business, they have made it virtually impossible to perform some basic functions such as scheduling an event without having to go through extra steps and iterations.

Reason for choosing Meta for Business

No choice if I wanted to keep using Facebook and Instagram. Can't wait to find an alternative with the same market engagement.

Reasons for switching to Meta for Business

No choice. As Instagram was integrated into the Facebook world, it became impossible to perform certain functions without using Meta.

Keitumetse

Logistics and Supply Chain, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Business via Facebook

Facebook for business has given me a better understanding of how my business performs on an international level, and works far better than my website with more analytics and a wider audience through Facebook in my opinion

PROS

My most valued aspects of this software is the performance monitor. Knowing how my investment towards an ad performs in such detail is encouraging enough for me to pay for more add promotions. Being able to target your market so extensively also encouraged me as a business owner to understand my clientele and promoted my growth as an entrepreneur.

CONS

Navigation from the personal account to the business account by phone can be a bit complex at times, the business page and the business admin at times require that i have each on separate tabs...these being Facebook and Business Facebook, as its more on analytics and admin than managing ads and posts.

Reason for choosing Meta for Business

Facebook has a greater audience and facebook business offers a comprehensive package that has not only worked for me but has also taught me about my business.

siyabonga

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

A popular social media

I used it since 2011 and I experienced very well on Facebook in terms of it's chnges on the app when it comes to communication and more on marketing and it's very good overall for myself

PROS

What is like about it is the way in which you use it to multi tasks on marketing by promoting products and many more most users who are using it are the celebrities , business men and women and also players and many more and you also interact each other by connecting each other's profiles for chatting and more it is also good since you can able to connect other apps in one app for multi chatting

CONS

Security risks it sometimes concerned on most users since they get easily hacked and causes most legal trouble in most victims so the security features must be improved to protect all users against malicious attacks and hackers

Reason for choosing Meta for Business

For marketing purposes and it is very rewarding on the results on the monthly basis

Muhammad

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Facebook, A perfect Place for Business

I'm not using Facebook only for my clients. I also have four Facebook pages and I'm generating good revenue with the collaboration of different brands. Either you are a freelancer or a youtube or a social media marketer. Facebook will always remain the best place for you. If we talk about my overall experience on a Facebook business level, then I have no word to explain my whole experience at all. I have found Facebook a major part of every digital and social media marketer. You can achieve high goals at a very low cost. The pricing of Facebook is oo affordable and can be afforded by any person. Now if you are thinking of social media marketing or you have some plans to be a digital marketer, then believe me Facebook is going to perfect place for you.

PROS

There are a lot of features that I liked too much on Facebook but I would like to mention below some of them for your happiness. I have liked the page permission too much. When I use to work on a Facebook page of my client, I always need to have a look at that page. And I can easily access my client's Facebook page through "business.facebook.com" under the pages section. It is not restricted to have access to only one page at a time, I can access multiple pages at the same time. Role manager is also an important feature in the Facebook business place. I can assign any role I want to my client. I may choose him to perform the role of admin or may assign him as an analyst. This thing is also not restricted to have limited roles permission to limited clients. I can add and manage unlimited partners and their accounts too. And may grant any permission I want. As a freelancer, client satisfaction is my first priority. And for that, I always need to show my skill in the projects. And I can assign my client as admin to get a suggestion or any type of instruction that he want for his business. I can say that Facebook social media marketing is the largest at all and there is no other platform that can compete with Facebook in business.

CONS

Well, I have used a lot of software. I always looked forward to having some improvement from the software team. But Facebook is different at all. I'm working as social media marketer for a long time and I never realize that Facebook needs to be improved anywhere. Even whenever I have performed a job for my client, I always got a 4 to 5 stars rating. Every client always appreciated me for having good skills. And I can say without any hesitation, that the whole credit goes to Facebook's business place. But I have an ambition for having a feature on Facebook. Facebook use to provide 5$ credit for a Facebook page for the first boost. And we can boost any Facebook page post with that credit. But usually, it happens after one or two months. I think Facebook should offer a new page too. I man whenever a user is going to create a new page, he should be allotted a credit of 5$ or 10$ for his first boost. So he can easily understand the features and the working process of Facebook.

WENDY

E-Learning, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2021

Business Savior for Many!

Overall, Facebook and I have a bittersweet romance. Despite the tricky ads manager and occasional unreasonable ad errors, businesses thrive competently during the pandemics. It has brought people closer with one another and able to somehow allow people to survive through the financial crisis due to the lockdowns. However, one's business should not be over dependent on FB itself and it is always better to seek other alternative platforms. FB might have reigned for more than a decade & still remain the apex of humans' connection. But the digital world is very dynamic (look at Yahoo, Myspace, Friendster). It is always good too keep an eye on the next upcoming tech company. As the old saying goes, never put all your eggs in one basket.

PROS

Having been a frequent FB user since 2008, I have definitely witnessed the great features transformation throughout the decade. There are many features that are applaudable and have been seen to have continual improvements. 1. The fact that the updated FB has a setting for "Dark Mode", as a heavy user who is taking the importance of healthy vision, this feature comes out as caring and thoughtful to us. 2. The change of the FB Home interface from the previous one was not very well accepted by many at first. We can't deny the new interface is sleek and modern but for older users like us, the sudden change did take us awhile to get used to it. 3. Most features are well arranged in the menu icon. With just a simple click or tap either phone or mobile, you can easily access to everything, from searching for your friends; managing your Pages; listing in Marketplace; checking out your ads manage; events etc. 4. Posting stories become more entertaining and fun as there are a range of creative filters or frames that you can use to get yourself a nice selfie. 5. Sending messages becomes ever so convenient whereby FB now allows you to download a messenger software onto your desktop so that you wouldn't miss a single incoming message. 6. Ads Manager is more than an essential but more like a necessity if you are establishing your business social presence. In setting up a page or FB shop, you just have to make yourself familiar with the in and outs of ads manager.

CONS

As much as FB has become part of our lives, there are a few things that can rattle someone's cage. 1. Ads Manager Necessary useful & a must to learn to get your business running. But a particular error arose & your ad account got blocked, and you had no clue what went wrong. And when you did appeal for assistance, it would take them a hundred years to reply. Making you feeling wretched and forlorn as you couldn't keep your sales promotion going and you might miss out the Black Friday event. 2. Live Streaming We have been doing Live as frequent as we could but there are so many people doing the same live, we are practically at the mercy of FB AI to determine our live views would go up or down. That's why we need to have robust creativity in order to compete the arena of attention. 3. Ads I wonder if anyone notices that perhaps our phone is actually eavesdropping our conversation. As much as we all value our privacy, it seems like even when you're not on the phone and you're just mentioning about a certain thing for example like hair dye and soon enough you'll see IG & FB showing you adverts regarding it......creepy or just downright savvy?

Reason for choosing Meta for Business

a necessity.

Reasons for switching to Meta for Business

Back in 2008, FB was the talk of the town!

Brittney

Verified reviewer

Publishing, 51-200 employees

Used daily for more than 2 years

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING: