All mooSocial Reviews
1-25 of 63 Reviews
Sort by
Mark
Verified reviewer
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
mooSocial Review
I have been using mooSocial for some time now also along with their mooDating alternative which itself is based on mooSocial. I've tried other social community scripts but this one has many features that the others don't have and it's very affordable with very reasonably priced plugin addons to add new features and flexibility. The software is fully responsive although you can purchase the mobile apps at a reasonable price if you wish and are excellent. The support team are really helpful and prompt, when I first installed mooSocial on my site I found a couple of bugs but they where soon rectified and included in the next updates. They also have a very good community for help, tips and support and many tutorials if you happen to get stuck. Overall I am very happy with mooSocial and would recommend it to anyone wishing to start up their own social community. Excellent! :)
PROSGreat flexibility and all of the addons are made by mooSocial whereas a lot of other software alternatives only offer 3rd party plugins which through experience I found very buggy!
CONSThe only problem I found is that it can be a bit confusing if you have a lot of addon plugins as they can be a bit confusing to setup sometimes as a lot of them interact with other plugins, but that's a small price to pay when you consider there are so many options!
Reason for choosing mooSocial
Value for money and the extensive choice of addons and features.
Kathy
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
I LUV MOOSOCIAL
Its great! I had a chat with someone and sorted out what I needed and paid in pretty much 1 day. I usually got help in a day. The software didnt freeze, it all worked and I just had to custom it. It took me 2 years to get questions out of other providers even for my host so it was really nice to have all the yes I can help and here are the options we have in 1-2 days for a change.
PROSIts easy to use, it does all the things I need and more!
CONSI couldn't change basic things myself like some fields or features we automatically required and needed customizing. Or I couldnt give messages permissions to 1 or 2 profiles types myself but I could permissions to all profile types/users.
Reason for choosing mooSocial
I could customize the private messaging and add plugins myself when I changed my mind.
Reasons for switching to mooSocial
I got alot of no answers to my questions, all the basics were self service, all the tech issues were self service, software froze and didnt work well on the platform and with other providers i havent had alot or no brake downs.
Greg
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2024
How easy is it to use Moosocial
With the above caveats I've not found any software that does what I want better than Moosocial.
PROSThe fact that it sets up very easily, but can encounter some problems with the PHP Version on a host.
CONSNO 24/7 or weekend tech support and it sometimes takes days to get support due to them being in Vietnam and myself in the USA. Plus, the fee for support is rather expensive when all you have is one issue you need an answer to. Support is $49 per month, no exception.
Reason for choosing mooSocial
The Isocial was not user friendly and difficult to setup. Plus, it did not display photos properly and tech support was almost none existent.
Reasons for switching to mooSocial
The other software was not very user friendly and did not display photos or videos properly. The tech support was almost non-existant.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2018
I enjoyed using this software.
MooSocial was fun and easy to use, it was easy to teach my coworkers how to use and they have enjoyed it.
CONSI did not like the reachability of the customer service team. I would have liked more support on that end.
Kevin
Verified reviewer
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2019
Great Product, Poor Service
It's a great platform and fits perfectly for my community's needs, but I cringe when it's time to do an update, because I know I'll have to struggle with support and end up paying $$ to get the upgraded website working properly with the apps, etc.
PROSHas almost all the features you can find on facebook.com and has the same look and feel.
CONSChat server installation and integration is difficult, and often unstable. You'll get nickle-and-dimed for various plugins, and also licenses and service fees, especially if you purchase the mobile apps. Support is awful. English is barely understood and since support hours are overseas, simple threads that go back and forth a few times take several days.
Irfan
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
If you really want a super fast optimized social networking script, here is one, meet requirements,
Im using this and currently building a very best social network which is necessary for my needs.
PROS1. fast speed 2. community + team support 3. a lot of features and new updates 4. a perfect social script solution 5. fully optimized 6. bugs are fixed on regular basics 7. perfect for security as using cakephp framework
CONS1. not really, but it would need a VPS / dedicated server to run for a huge database 2. you need to buy modules / themes separately but i think its okay as the team is putting a lot of efforts on this software.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Love MooSocial!
I am a current user exploring a social networking company. Being a novice I needed a lot of assistance and I must say that customer service is OUTSTANDING! They really know there products and were insightful in helping to choose the right look for the social network. It is priced reasonably too!
CONSEvery plug-in costs money, but that is too be expected. Also there are some limitations as to the customization of the social networking site.
Barnaby
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Really flexible. Great support, Great value.
MooSocial has allowed me to build a professional social network product, highly tailored to my needs and the needs of my clients, without breaking the bank. Looking forward to taking it forward.
PROSBasically it does what it says on the box, but where the real strength is in the fact that we have progressively shaped the solution to our specific needs with a series of bespoke modifications. What has emerged is something that I hope will become a robust commercial platform. The support team have been amazing.
CONSThere seems to be no down sides. All of the functionality you would expect is there, and it is being improved over time.
Ahmet
Verified reviewer
Online Media, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
It is worth the money you give
mooSocial is perfectly fit to our needs, we can easily customize it. Until now we can get support. It is worth the money you give.
PROSOpen Source, you can make any modification Many Contributor, there are lots of plugin writers, you can find anything you want or find a developer thru plugin shop Good support
CONSIOS and Android modules needs improvements, hard to install and modification
Reason for choosing mooSocial
Price, fit to our needs, rich plugin library, open source, IOS and Android compatible versions
Isaiah
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great product and awesome support team
I will recommend this product to everyone who wants a social community. Please go for it and you get great value for your money.
PROSThis is the best Social media community platform I have used so far, the product is great and the user experience is awesome. Their support team is the best they fix my issues within 24 hours and customer care is very friendly despite the fact that I ask him question almost everyday he still answers me.
CONSI have not had any major issue with their product
Rich
Online Media, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
All the Bells and Whistles!
When you are looking for a top of the line social networking platform you need look no further than moosocial. I spent 3 years researching what was available. At the end of the day I always found myself back on the moosocial site. In terms of form and functionality it is unmatched. With dozens of optional plug-ins offering many unique featurs often never seen on other platform, you can easily customize your site to just how you imagined while providing a unique and enjoyable experience for your members that will keep them coming back. Support, being new and not familiar with how PHP and dealing with a server, how to install the software on the server was the only reason I had not purchased Moosocial much sooner. But after having our site/community hosted on 3 other companies that cbarged a monthly fee to use their software that they hosted on a server that you shared with hundreds of other sites it became apparent that this wasn't the way to go and that we were just paying more for something that didn't even come close to what COULD be had for much less. Moo's tech support helped me decide on a hosting solution (Hostico) that was both very reasonable and provided us/our members with a much faster and stream lined experience. The difference was like night and day. if I had any questions they were more than willing to help. We have watched our member base increase 10 fold in only a short amount of time not only by word of mouth of our our members but by the numerous
PROSThe endless possibilities Moosocial provides makes our site an ever growing entity that let's us give our members new and unique features on a regular basis which keeps the site new and up to date and gives our members new ways to involve themselves in the site and encourages new and older members alike to get involved and in doing so helping us grow!
CONSOnly thing, which isn't a moo issue, is wishing I had a better understanding of servers, and how they work but am getting there. :)
Reason for choosing mooSocial
The endless possibilities you get with mooSocial compared to the extremely limited possibilities you get with the others.
Reasons for switching to mooSocial
Was tired of dealing with a slow, unreliable shared server that was susceptible to random crashes and down time while at the same time offering limited features and customization options.
Anton
Online Media, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
MooSocial is the BEST value that I've ever seen on the Internet.
I thank God for my short and long tail keyword search ability...Or I would have never found MooSocial. I spend a lot of time on Facebook and administer large Facebook groups. I noticed that many profiles are fake and my groups were and still are getting massive spam replies to posts by members of my group. More importantly, Facebook has many limitations that prevent users from marketing their goods and services. With MooSocial's software I am able to build my very own social media platform without all the limitations as Facebook. I allow my members to post freely and make as many friend request as they desire. I do not throw my users in jail. I think it's a miracle that I found MooSocial. I just can't believe it!
PROSWhat I like most about MooSocial software is it's Facebook Like Functionality. A programmer that I know personally would have charged me $100 per hour to create such platform, but MooSocial's price is significantly less and they would probably do a better job than my personal contact. Their team works fast and effecient. They reply quickly to all inquiries.
CONSThere is NOTHING to not like about MooSocial Software.
Reason for choosing mooSocial
I chose MooSocial because I was able create my very own social media platform that looks and feels like Facebook.
Reasons for switching to mooSocial
I switched from previous products because I was not able to white label the product and call it my own.
Roberto
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
A real complete social network platform
We have created a totally innovative private social network. An idea that brings communities ever closer in solidarity.
PROSI think moosocial is built using very recent development standards and is well engineered. The availability of plugins makes the product very versatile and easily adaptable to any specific need.
CONSOf course, as obvious, mosocial doesn't precede all the functionality an organization might need. In any case, precisely because of the correct engineering logic of the product, and through the collaboration of the moosocial team of developers, every custom need is really very simple. The team works using highly professional standards of development and collaboration with the client. Any need to modify the product's functions are easily accessible and with investments that are truly within everyone's reach.
Steve
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
The best?
I'd had an idea for a couple of years and spoke to "bespoke" designers who had quoted me around £20k for what I wanted. I did loads of research online, looked at all available "off the shelf" social media platforms, and decided on MooSocial based on their reviews. I'm very happy I did. [SENSITIVE CONTENT HIDDEN] and the team have delivered exactly the product we wanted, and their service is quite literally brilliant. We were worried at the start what with time and language differences, but we shouldn't have been. I'm very hard to please, I like things perfect or not at all ... [SENSITIVE CONTENT HIDDEN] and the team delivered my perfect I can't recommend these guys enough. If you want to create your own social media platform, look no further Here's the project finished ... it's Facebook for people who do good deeds [SENSITIVE CONTENT HIDDEN]
PROSTotally customisable, great support, great features, great product
CONSnothing, everything was done exactly as we wanted!
Reason for choosing mooSocial
reading reviews online, looking at the product and comparing to others
Michel
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Great social network script and best support yo can have !!
mooSocial is currently the best value for money in market of social networking scripts: For $ you have a nice and light script with no "Powered by" branding and with Video Sharing, User Group, User Blog, Discussion Topics, Photo Album and much much more included. Do not hesitate to consult the list of all options by default on the site of moosocial.com before making your choice, you would be surprised to see all that is proposed compared to another script much more expensive Add to this a community of friendly and reactive customers, where the team spends every day to listen and help to these customers. Moosocial is also the lightest of scripts, it works very well in it's basic version at most shared hosting. Finally what else to say about it... mooSocial? Trying it is adopting it ! Cheek demo at moosocial.com and enjoy it
Johnny
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great product and Great Support
What I like the most about this software is the support!
CONSWish to have more features, but all in time.
Reason for choosing mooSocial
Everything just works!
Antania
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Great option for new comers to social media platforms
overall, the team have been great, willing to discuss, and take on suggestions and better understand our needs and what we are after.
PROSthe user interface is a lot easier to use than others we have trialled and in majoirty of cases easy for the admin/owner to be able to add and change layout etc of the site and platform
CONSThe apps are very basic and not as user friendly or as sleek as the website. They are also not dynamic, so making any aesthetic changes or enabling an installed plugin will require an app update (paid). rather than just auyomatically happening
Reasons for switching to mooSocial
the original site and app, didnt have the capacity to grow and add new features as the community grew, made it difficult to expand features.
Daya
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Value for Money,Optimized tool
Tool is reasonably prized , Pretty good support staff. Dont need to reinvent the wheel as most of the tools are already available as plugins. Its just plug and play as per your requirement. Tool is highly optimized as I didnt come across any performance issues while scaling it up. Overall a perfect value for money offering. They do what they promise in terms of delivery and refund issues. I bought a plugin that was not needed but it was promptly refunded. Good to have come across Moosocial.
CONS1) Would prefer round the clock support if possible. Moosocial cater to clients across the globe hence any downtime during non-support timing may be costly for the clients. 2) Would prefer if they educate the customer a little more anout the exixting plugins. I wasted few days not knowing that they had the solutions I am looking for. 3)Some of the solutions are web based like " Announcment" , "referral" etc. Will be helpful if they are all mobile based too.
Reason for choosing mooSocial
Quick implementation, Ease of Use,Easy Got to market fit, Optimized performance
Daniel
Computer & Network Security, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
a very complex product
the best thing about this software is community.moosocial.com once all the owners of this software exchange opinions and vote together for the next update and new features moosocial support always takes into account the opinions of users
PROSvery easy to manage software complexity and the most important thing is stability and security
CONSvideo links cannot be shared on other platforms at this time
Reasons for switching to mooSocial
due to insecurity
Mikel
Civic & Social Organization, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Fantasticaly Fantastic
Absolutely Fantastic, [SENSITIVE CONTENT] and the rest of the moosocial team worked great and always there to help and do custom work.
PROSThe whole product is a great product. Their are parts that need upgrades and custom work but thats only on a personal idea of how you want your social site to look and work. Overall moosocial has a fantastic product.
CONSAs with all products, there are always parts that could be improved. Since Moosocial cant read minds and think of everything, it is a great way for users to work with Moosocial Techs to advance and improve the product. I have had custom work done by Moosocial Techs to improve my GDPR requirements and improve my security certificate. I now have a higher safety grading than FB, twtr, wtsap, instgrm.
Reason for choosing mooSocial
I have trialed several other products, and they are asking too much upront fees and high subscription fees for a lesser grade product.
Reasons for switching to mooSocial
Moosocial was a better product.
Eric
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
Amazing software
Great. I am really amazed how easy it can be to create a social network with Moosocial. What amaze me the most is the one time fees plans and the customization options. More importantly, the support team is highly professional and customer oriented.
PROSTotally customisable, great support, great features and on demand plugins, easy to set up and use without much technical skills needed
CONSNothing. I just wish i discovered it earlier. We are rather planning to purchase another licence
Cátia
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Really great software
What i like most about Moosocial is the Value for money, because is a great softawre and you only pay one time for it.
CONSThey have few tutorials in the internet to explain how to do things in software. They should do videos on youtube on how to customize the social network.
Daniel
Internet, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Very good support and very good products
The software is very stable and reliable. The support is always friendly and responsive. The software is also very high in quality. The plugins are cheap and easy to install. If there are problems, support is always there to help. The Android app I'm using has been upgraded. This went on within 48 hours. The upgrade has become great.
CONSThe software is very good there are no disadvantages
Juan
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
moosocial review
Great control over roles helps us a lot with our business.
PROSI like it's easy to use not only for Admin but for all users.
CONSThere is nothing we can say about this. We like everything from this software. Great job.
Julian
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Moosocial is the best social networking script i have used
ease of use and stress free operation of my network.
PROS- Easy to setup - Great support - Members love the features - Regularly updated - Great community - very customization
CONSReally there is not much i can pick on, but if i had to pick one thing i like least will be the time between software updates. Although i think this is because of the high quality of work and testing.