Supported Operating System(s):Web browser (OS agnostic)
Stratifyd is an augmented intelligence (AI) and data analytics solution that helps businesses analyze unstructured and structured datasets in real-time. It offers a speech analytics system, which allows contact centers to automatically create transcripts of call recordings using machine learning and natural language processing algorithms.
The platform enables managers to analyze various speech metrics including call length, talk rate and use of negative and positive words. It offers a variety of features including data warehouse management, predictive analytics, anomaly detection, GDPR compliance, collaboration and more. Additionally, administrators can use the application to gain insights into customer journeys, create predictive models and generate custom r...
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