In comparison to a tool like Google Classroom, I find Blackbaud to be frustrating. I appreciate, however, that the parent experience might be better with Blackbaud.

I appreciate that all student information can be stored in one place in Blackbaud. I can access learning records, health records, field trip forms, parent contact, etc., in one predictable place.

Even after 3+ years of using it, I find creating assignments in Blackbaud to be clunky and at times confounding. I long for the ability to check student view, as I never know how what I enter is being perceived by my classes.

Integration with other OnProduct programs... that's about it...

The primary selling point is OnRecord integrates with the other Blackbaud OnProducts. The people finder and find me now feature is nice. There are a lot of fine tuned settings if you know where to look.

Reporting is antiquated and lacking development, even though BB has promised a better system for the last 2 years. The reports are basic column and rows exports with virtually no interactive matrices or graphically advanced metric tools. It takes 10-20 clicks just to get to a basic report encompassing more than one student, teacher or class. Onrecord does not connect well with Raiser's Edge or Financial Edge as seamlessly as they advertise. If this is a primary motivation for you, then you should reconsider your options and talk to other OnProduct schools before making the final decision.