--- title: "Novi Survey Software Reviews, Demo & Pricing - 2026" description: "Review of Novi Survey Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/survey/novi-survey-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Novi Survey Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) # Novi Survey Review From $18/month Free version Free trial 1 plan Wondering if Novi Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Novi Survey 4.1 [(7)](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) Pricing Starting at $18.00 per month ### About Novi Survey Novi Survey is a cloud-based and on-premise survey tool for small, midsize and large enterprises. Primary features include survey creation, survey branding and scripting, survey distribution, assessment, alerts and notifications, data import, export and reporting. It allows organizations to design, conduct and analyze customer-service surveys, satisfaction surveys, student surveys, benchmark surveys and market-research surveys. Other features include user management, response tracking, SSL encryption, multi-language support and various types of question logic. Novi Survey offers a variety of formatting options and question types such as text in multiple languages, default values for questions and demographic questions. Users can create a question library for frequently-used questions. Novi Survey offers integration with MailChimp, Active Directory and LDAP. Subscription pricing and perpetual licenses are available. Support is offered via phone and email. Do you work for Novi Survey? [Manage this product listing](https://www.g2.com/products/novi-survey/claim_requests/new?auto=true) Wondering if Novi Survey is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Novi Survey User Interface ## Popular Novi Survey Alternatives Main Product Novi Survey 4.1 [(7)](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) Ratings Breakdown - 3.57Ease of use - 5.0Value for money - 4.17Customer support - 4.0Functionality Pricing Starting at $18.00 per month Get Price Alternative Product [Pointerpro](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/) 4.6 [(276)](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.34Value for money - 4.69Customer support - 4.50Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) 4.7 [(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.18Value for money - 4.38Customer support - 4.50Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Quizify](https://www.softwareadvice.com/product/522702-Quizify/) 5.0 [(6)](https://www.softwareadvice.com/product/522702-Quizify/#reviews) Ratings Breakdown - 5.0Ease of use - 4.17Value for money - 4.50Customer support - 4.83Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Deel](https://www.softwareadvice.com/hr/deel-profile/) 4.8 [(4321)](https://www.softwareadvice.com/hr/deel-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.70Customer support - 4.78Functionality Pricing Starting at $5.00 per month Get Price ## Novi Survey Pricing and Plans Novi Survey has one plan. Basic is $18.00/mo billed monthly. Free versionFree trial Basic $18.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Novi Survey pricing compare to alternatives? Novi Survey's starting price is $18.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Novi Survey4.1[(7)](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) | $18.00 /mo | Available | Available | 5.0 | | [Pointerpro](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/)4.6[(276)](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/reviews/) | $69.00 /mo | Available | Not available | 4.3 | | [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) | $29.00 /mo | Available | Available | 4.5 | | [Typeform](https://www.softwareadvice.com/hr/typeform-profile/)4.7[(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) | $39.00 /mo | Available | Available | 4.2 | | [Quizify](https://www.softwareadvice.com/product/522702-Quizify/)5.0[(6)](https://www.softwareadvice.com/product/522702-Quizify/reviews/) | $9.00 /mo | Available | Available | 4.2 | Novi Survey4.1[(7)](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) * * * Starting price $18.00 /mo Free trial Available Free version Available Value For Money 5.0 - [Pointerpro](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/)4.6[(276)](https://www.softwareadvice.com/customer-experience/survey-anyplace-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Not available Value For Money 4.3 - [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)4.6[(5,322)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) * * * Starting price $29.00 /mo Free trial Available Free version Available Value For Money 4.5 - [Typeform](https://www.softwareadvice.com/hr/typeform-profile/)4.7[(985)](https://www.softwareadvice.com/hr/typeform-profile/reviews/) * * * Starting price $39.00 /mo Free trial Available Free version Available Value For Money 4.2 - [Quizify](https://www.softwareadvice.com/product/522702-Quizify/)5.0[(6)](https://www.softwareadvice.com/product/522702-Quizify/reviews/) * * * Starting price $9.00 /mo Free trial Available Free version Available Value For Money 4.2 ## Novi Survey Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Novi Survey Mobile Survey Multi-Channel Distribution Multi-Language Offline Response Collection Question Library Site Intercept Survey Survey Builder ## Novi Survey User Reviews ## Novi Survey customer ratings - Overall rating: 4.1/5 - Total reviews: 7 ### Rating distribution - 5 stars: 4 reviews (57%) - 4 stars: 2 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (14%) ### Secondary ratings - Ease of use: 3.6/5 - Value for money: 5/5 - Customer support: 4.2/5 - Functionality: 4/5 --- ### Robust Survey Software with Great Customer Support - Overall rating: 5/5 - Reviewer: Laura D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used unspecified for less than 12 months - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered NoviSurvey is a comprehensive survey software with robust features. For several years I used Survey Monkey, which was fairly simple and intuitive to use, however, NoviSurvey blows it away when it comes to developing and analyzing a survey to create meaningful output. It does have a longer learning curve because these awesome benefits come with a more complicated software, however their customer support is excellent. I purchased the monthly subscription that comes with phone support and they are excellent. Patient and eager to help. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Robust, sophisticated software with more survey question options and analysis tools. Fantastic customer support. #### Cons Can be a bit complicated. Online manual not great. --- ### An Inexpensive and Effective Survey Tool for Businesses - Overall rating: 4/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: Printing - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Novi Survey has been very positive. I utilize a few different survey tools and have found my experience with Novi Survey (for the cost) is extremely valuable. The nice thing is that templates can be created and saved for future use. Furthermore, one can export surveys to a variety of formats in order to track and share data with others. I would recommend Novi Survey for organizations willing to have individuals spend slightly more time creating quality content. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Novi Survey has a lot of really great tools that help make effective survey options. My company uses Novi Survey as a cost-effective option for sending surveys out as internal tools and customer facing questionnaires. Personally, I enjoy it as a tool and have found it relatively intuitive to use. Novi Survey gives you many options to help differentiate your surveys from the rest. Furthermore, you can save nearly unlimited templates and format for mobile devices as well. Overall, the tool is fairly easy to use while also being extremely cost-effective. I work for an organization with over 20,000 employees and the corporate license is extremely affordable. I would highly recommend Novi Survey as a tool for organizations willing to put slightly more work into building surveys and questionnaires. #### Cons Novi Survey does take a little bit longer to master. As a relatively inexpensive platform, the user interface and overall user experience is more manual. I did have to take extra time in order to search for how to change certain functions and formats for a survey. Novi Survey really does a good job building out quality surveys - but one has to put in quite a bit more work for these surveys to be aesthetically pleasing for customer-facing documents. --- ### Terrible - Overall rating: 1/5 - Reviewer: Francesco A. - Verified reviewer: Yes - Industry: Research - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Hard to find any. The software is slow, has a lot of bugs and is very hard to use. #### Cons The software crashes periodically without any particular reason. To login it takes minutes and to open any window it takes minute. Customer support is terrible, I tried to contact them and they either do not reply or give general answers, not specific to your question. The help page on their website is very confused and there is not a complete and clear user manual. I whish my institution did not buy this software. --- ### Enterprise Survey Tool - Overall rating: 4/5 - Reviewer: Rudy Z. - Verified reviewer: Yes - Industry: Law Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As part of the Survey Administration team, we use Novi Survey daily to build out inter-organizational surveys. We have survey requests that come in through different departments daily. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros The tool provides many question types and also allows for detailed skip login, at the question and page level. The features make the creativity portion of the tool feel robust. #### Cons The online help section is nice, but it could be much more in-depth to provide easier answers to questions and options. #### Reasons for choosing Novi Survey n/a --- ### It's a great tool to create surveys and analyze results - Overall rating: 5/5 - Reviewer: Steve R. - Verified reviewer: Yes - Industry: Online Media - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great survey tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Surveys can be set up easily in many different ways. It has many features and you can customize it to fit your needs. And it's very easy to use. You can download data, and their customer support is great. #### Cons It can be complicated at first to learn, but Novi Survey is by far the best survey tool I have used. --- ### Great Survey Software! - Overall rating: 5/5 - Reviewer: Helen r. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With Novi Surveys, you can conduct surveys, and brand them using templates they have available to make them look professional and they have so many variations that can be used. It allows you to track responses and delivery rates. You can view responses in real time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros NoviSurvey is a great survey software program. You don't have to install software to use it. It is always available and stays updated. It is very easy to use. It is encrypted. It works great. I would recommend this for anyone conducting surveys. It allows you to collect, analyze and share your data very easily. #### Cons NoviSystems is a great product. It does not disappoint. Highly recommended! --- ### Excellent features, powerful and a pleasure to use - Overall rating: 5/5 - Reviewer: Denis A. - Product usage: Used unspecified for unspecified - Reviewed: November 2015 - Review source details: This review was submitted organically. No incentive was offered We needed a flexible survey designer that will allow us to create multiple types of surveys that we send to our customers and employees. This software has it all.. we were able to customise each survey based on the user contact information by using the question show and hide advanced logic. We were also able to do skill assessments surveys and provide immediate feedback to our employees using the scoring and instant feedback features of the software. A feature that we did not find in any other survey software that we evaluated. Also the support is excellant. Highly recommend it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- Showing 1 - 7 of 7 Reviews [See All Reviews](https://www.softwareadvice.com/survey/novi-survey-profile/reviews/) ## Novi Survey Popular Comparisons [Pointerpro vs Novi Survey](https://www.softwareadvice.com/survey/novi-survey-profile/vs/survey-anyplace/) ## Other Top Recommended Survey Software [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11616) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10525) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5322) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.8** (4321) Recently recommended **0** times Stuck Between Options? 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