Novi Survey Software


Novi Survey is a cloud-based and on-premise survey tool for small, midsize and large enterprises. Primary features include survey creation, survey branding and scripting, survey distribution, assessment, alerts and notifications, data import, export and reporting.

It allows organizations to design, conduct and analyze customer-service surveys, satisfaction surveys, student surveys, benchmark surveys and market-research surveys. Other features include user management, response tracking, SSL encryption, multi-language support and various types of question logic.

Novi Survey offers a variety of formatting options and question types such as text in multiple languages, default values for questions and demographic questions. Users can create a question library for frequently-used questions. Novi Survey offers integration with MailChimp, Active Directory and LDAP.

Subscription pricing and perpetual licenses are available. Support is offered via phone and email.



4 Reviews of Novi Survey

Overall rating

5.00 / 5 stars

Filters:

Showing 1 - 4 of 4 reviews

August 2018

Helen from TALO

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great Survey Software!

With Novi Surveys, you can conduct surveys, and brand them using templates they have available to make them look professional and they have so many variations that can be used. It allows you to track responses and delivery rates. You can view responses in real time.

Pros

NoviSurvey is a great survey software program. You don't have to install software to use it. It is always available and stays updated. It is very easy to use. It is encrypted. It works great. I would recommend this for anyone conducting surveys. It allows you to collect, analyze and share your data very easily.

Cons

NoviSystems is a great product. It does not disappoint. Highly recommended!

July 2018

Steve from Paper & Forest Products

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It's a great tool to create surveys and analyze results

A great survey tool

Pros

Surveys can be set up easily in many different ways. It has many features and you can customize it to fit your needs. And it's very easy to use. You can download data, and their customer support is great.

Cons

It can be complicated at first to learn, but Novi Survey is by far the best survey tool I have used.

May 2016

Laura from Lougen Valenti Bookbinder & Weintraub LLP

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

May 2016

Robust Survey Software with Great Customer Support

NoviSurvey is a comprehensive survey software with robust features. For several years I used Survey Monkey, which was fairly simple and intuitive to use, however, NoviSurvey blows it away when it comes to developing and analyzing a survey to create meaningful output. It does have a longer learning curve because these awesome benefits come with a more complicated software, however their customer support is excellent. I purchased the monthly subscription that comes with phone support and they are excellent. Patient and eager to help.

Pros

Robust, sophisticated software with more survey question options and analysis tools. Fantastic customer support.

Cons

Can be a bit complicated. Online manual not great.

November 2015

Denis from SEC Enterprises

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2015

Excellent features, powerful and a pleasure to use

We needed a flexible survey designer that will allow us to create multiple types of surveys that we send to our customers and employees. This software has it all.. we were able to customise each survey based on the user contact information by using the question show and hide advanced logic. We were also able to do skill assessments surveys and provide immediate feedback to our employees using the scoring and instant feedback features of the software. A feature that we did not find in any other survey software that we evaluated. Also the support is excellant. Highly recommend it.