# Alchemer Software Reviews, Demo & Pricing - 2026 > Review of Alchemer Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/survey/surveygizmo-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Alchemer Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/alternatives/) # Alchemer 2026: Benefits, Features & Pricing Wondering if Alchemer is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Alchemer 4.5 [(319)](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/) Pricing Starting at $55.00 per month ### About Alchemer Alchemer is an online survey software designed to help organizations gather and analyze customer feedback. It is used across various industries such as government, education, non-profit, financial services, food and beverage, retail, software, and hospitality. The platform supports efforts in areas such as customer experience, market research, and employee engagement. The software includes tools for creating surveys and collecting feedback through channels such as websites, apps, and third-party platforms. It incorporates AI technology to analyze text-based feedback and provides dashboards tailored to specific roles within an organization. Workflow automation features are included to streamline responses to customer needs. Alchemer supports business functions such as customer experience management, digital experience optimization, market research, product management, and employee experience programs. It is designed to help organizations create surveys, reach diverse audiences, and analyze feedback efficiently. Wondering if Alchemer is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Alchemer User Interface ## Popular Alchemer Alternatives Main Product Alchemer 4.5 [(319)](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 3.92Value for money - 4.31Customer support - 4.12Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2895)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [QuestionPro](https://www.softwareadvice.com/product/153082-QuestionPro/) 4.8 [(532)](https://www.softwareadvice.com/product/153082-QuestionPro/reviews/) Ratings Breakdown - 4.64Ease of use - 4.76Value for money - 4.70Customer support - 4.67Functionality Pricing Starting at $83.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5255)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Microsoft Forms](https://www.softwareadvice.com/polling/microsoft-forms-profile/) 4.6 [(326)](https://www.softwareadvice.com/polling/microsoft-forms-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.56Value for money - 4.26Customer support - 4.33Functionality Pricing Available upon request Get Price ## Alchemer Pros and Cons We analyzed 319 verified reviews for Alchemer to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface Alchemer is frequently described as easy to use, with an intuitive interface that requires little to no training. Users appreciate how quickly they can set up surveys, navigate features, and access results. The platform's design and helpful resources make it accessible for both beginners and experienced users. Responsive And Knowledgeable Support Users consistently highlight Alchemer's customer support as prompt, helpful, and dedicated to resolving issues. The support team is praised for their expertise, willingness to go above and beyond, and clear communication. Many reviewers note that assistance is available through multiple channels and that staff are attentive to customer needs. Robust Survey Customization Options Alchemer offers extensive flexibility for building surveys, with a wide range of question types, customizable layouts, and branding options. Users can distribute surveys across multiple channels, analyze results with built-in reporting tools, and tailor experiences for different audiences. The platform supports both simple polls and complex research studies, making it suitable for varied survey needs. High And Increasing Costs Many users find Alchemer's pricing to be expensive, especially for small businesses or those with occasional survey needs. Frequent price increases and limited features in lower-tier plans are common concerns. Reviewers mention that the cost can be prohibitive compared to alternatives, making it less accessible for budget-conscious users. ## Alchemer Pricing and Plans Starting price: $55.00 per month Free Trial Free Version Collaborator $55.00 per user, per month Plan includes: - 75000 Responses/Account - Custom Survey Branding - Email Support - Etc - File Upload Question Type - Raw Data Exports - Survey Logic - Share Report via URL - Data Report Downloads - Send Email Campaigns Read More Professional $165.00 per user, per month Plan includes: - 100000 Responses/Account - Advanced Survey Logic - Offline/Kiosk Mode - Phone Support Full Access $275.00 per user, per month Plan includes: - Advanced Data Reports (SPSS) - Advanced Survey Analysis - Market Research Questions Business Platform Pricing available upon request Plan includes: - security at scale, as well as: Alchemer Survey, Alchemer Workflow, Alchemer Mobile - Up to Unlimited Responses - Enterprise-only integrations - Website Intercepts - Panel Studies and Services - Single Sign On Authentication - Dedicated Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Alchemer Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Alchemer 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Anonymous Feedback API Appraisal History Benchmarking Campaign Management Charting Collaboration Tools Commenting/Notes Communication Management Complaint Monitoring Conditional Logic Continuous Feedback CRM Customer Database Customer Experience Management Customer History Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Visualization Email Distribution Email Management Email Reminders Employee Database Employee Onboarding Engagement Tracking Live Results Sharing Mobile Access Mobile Survey Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Multiple Question Types Multiple User Accounts Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Offline Access Offline Response Collection Online Polling Panel Management Performance Management Performance Metrics Performance Review Management Presentation Tools Product Lifecycle Management Progress Tracking Pulse Surveys Question Library Question Piping Quizzes Randomization Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Segmentation Self Assessment Sentiment Analysis Single Sign On Site Intercept Survey Skills Assessment SMS Messaging Social Media Integration SSL Security Statistical Analysis Survey Builder Survey/Poll Management Survey Sample Management Surveys & Feedback Template Management Templates Text Analysis Text Fields Third-Party Integrations Visual Analytics Website Integration ## Alchemer Integrations Tableau Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review See all 24 integrations ## Alchemer User Reviews Overall Rating 4.5 Ratings Breakdown 5 66% 4 24% 3 7% 2 2% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 3.9 Customer support 4.3 Functionality 4.1 Samantha H. Verified reviewer Information Technology and Services 201-500 employees Used weekly for more than 2 years Review source Reviewed November 2025 Checking all of our boxes: Alchemer for the WIN! 5 Overall, 10/10. This does the job and has exceeded my expectations as far as range of features goes. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 5 Functionality Pros: The ability to customize survey questions with various logic and filters makes a significant difference for our specific needs. Cons: I can't really say that I have any issues with Alchemer. I think sometimes I struggle to remember how to set up reports, but that's not the largest issue. I guess, I'm not super familiar with the customer support processes that are in place, but I'm eager to learn more. :) Read More SM Seán M. Verified reviewer Market Research 2-10 employees Used daily for more than 2 years Reviewed January 2026 Impressed enough to recommend 5 After testing multiple leading platforms, both those built for large-scale enterprise and smaller niche offerings, we settled on Alchmere because it offered the right amount of power without overloading users, respondents, or governance. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Alchmer is powerful and value for money. We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and easy-to-use experience for our respondents, and providing accessibility and integrations that make it efficient in supporting our clients. Cons: Like other platforms on the market, there is room for improvement in adopting new approaches to question designs that can improve engagement for mobile device surveys and ease of open-text coding for large responses and surveys. Reasons for choosing Alchemer Alchmere delivered the right tools for the right price. Reasons for switching to Alchemer Qualtrics was not user-friendly, lacked key question types, lacked needed integrations, and was way too expensive for what it delivered. Read More Jakob B. Verified reviewer Sports 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2021 Good survey option but lacks more advanced options 3 Decent, if you want to create one off surveys and have the data live in a silo this product works. If you want to create a larger picture of data across multiple surveys it is very manual and error prone. Ratings Breakdown 3 Ease of use 2 Value for money 3 Functionality Pros: It is easy to create different types of questions and surveys. There are a variety of question types available. The survey creation process works well and is user friendly. Cons: It is very difficult to get data from Alchemer to another place and have it work reliably. Also, aggregating data from more than one survey to gain a bigger picture is not possible without downloading it all in to Excel. Reasons for choosing Alchemer The reporting functionality. Reasons for switching to Alchemer We needed more survey capabilities but were not ready to jump in price and complexity to more advanced options. Read More SF Stephen F. Verified reviewer Management Consulting Self-Employed Used monthly for more than 2 years Reviewed April 2026 Great and inexpensive way to conduct online surveys 5 Overall it has been very positive. It gives me what I need without overcharging. I recently restarted the service and had to call customer support to get it going, but that was still relatively painless. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Alchemer provides an online survey platform that has all of the functionality you need at a much lower price point than its competitors. It is flexible and intuitive to use. It also allows you to suspend your account without deleting your old surveys. Cons: There is not a lot I do not like about Alchemer. I was thinking about using the translation feature for a survey and increased my subscription level, but then realized that I did not need that feature and could go back to Collaborator. Reasons for choosing Alchemer Less expensive while offering same or better features Reasons for switching to Alchemer Lower price while offering same or better features Read More CK Crystaline K. Verified reviewer Leisure, Travel & Tourism 501-1000 employees Used daily for less than 6 months Reviewed January 2026 Great first experience on Alchemer's intuitive survey platform 5 As a researcher, we usually engage market research agencies to run surveys for us. When it comes to in-house research, we tend to struggle with the easily available online platforms like Typeform or MS forms which do not provide good routing capabilities to meet our needs. After exploring a few self-serve survey platforms, Alchemer stood out with its intuitive platform where I can get hands on really quickly and their email customer service is able to respond clearly on the support that I need too. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The intuitive platform, good value compared to other platforms in the market and the extensive training materials online. Cons: Would be great to have live support for Singapore / Asia services. Currently we can only rely on the email support which may require a few hours of turnaround time. Reasons for switching to Alchemer The routings capabilities are too limited on Typeform that doesn't meet our needs. Read More VR Verified Reviewer Market Research Self-Employed Used weekly for less than 12 months Review source Reviewed December 2021 Alchemer is highly functional and reasonably priced 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Alchemer is one of the few survey software platforms that can do Conjoint, heat maps, timed questions, video dial tests, and cross-tabs. The price point for the "full access" version is about 60% less than Decipher or Qualtrics. Cons: There are sometimes a couple of minor bugs. (E.g., on one study, my automated "thank you" notes to respondents worked for the first 10 or so completes, but after that, nobody was being sent a "thank you" message. Alchemer couldn't really explain how it happened, but I am at least thankful that subsequent studies have not encountered that problem again.) Reasons for choosing Alchemer Largely it came down to cost -- Alchemer has a really attractive price point at $1800. Reasons for switching to Alchemer SurveyMonkey did not have the capabilities that Alchemer does. Read More VR Verified Reviewer Market Research 2-10 employees Used daily for less than 12 months Review source Reviewed July 2019 Quite good, just a bit pedestrian sometimes 5 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Has a lot of nice features and looks pretty good on mobile Cons: Can't check survey results on mobile Survey design takes a little longer than it should Translations are a pain to do Reasons for choosing Alchemer Typeform didn't have customisable skip/jump logic that suited our needs Read More AG Anna G. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for more than 2 years Review source Reviewed January 2020 SurveyGizmo vs Qualtrics 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Super easy to use and navigate. Love the design features. Cons: Certain functionality is difficult like using translation and survey navigation features. Reasons for choosing Alchemer It is much easier to use. Qualtrics analytic tool is also very slow moving. Read More AP Adam P. Verified reviewer Research 11-50 employees Used daily for more than 2 years Reviewed March 2026 Solid solution. Brilliant pricing model. 5 It is a solid platform. They deliver exactly what we need. Whenever we encounter a challenge they respond and make it clear they are working on a solution. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It works. It has the functionality our research shop needs. Customer service is largely responsive. Their pricing model is brilliant - full transparency, one seat - one fee - no surprises, no worrying that a large-scale project will kill your budget. Cons: I value innovation and I don't see much. I am sure they are doing things, but their marketing is basic and uninspiring. I'd like to hear about big new things happening, offerings that wow, amazing new UI updates, or fun AI integrations. They offer no way for us to offer the platform to our clients - they literally shut the door on turning their customers into partners - zero opportunity for us to be a force multiplier for them. <- That seems shortsighted. Vendor Response Thanks for the great feedback. We recent hosted a webinar for customers on our 2026 roadmap that you should check out. We currently have 5 or 6 AI capabilties. We also have the ability to whitelabel the product. Please reach out to your customer success manager for more on AI and whitelabeling. Replied March 2026 Read More JL John L. Verified reviewer Management Consulting 2-10 employees Used weekly for more than 2 years Reviewed March 2026 Simplicity, Unlimited Responses, and Excellent Supports makes Alchemer tops 5 Excellent. Plus any time I needed support (queries) they were on it ....and it was via real people - so was both personal and professional. That type of support is getting rarer....unfortunately. I keep up with, and monitor, all SASS tools...and I use many of them, and this is still one of my favourites. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simple to use, unlimited responses, even on a basic plan. There are some features I might aspire to on a higher cost plan, but the basic plan is superb. Cons: There is no least favourite, it has excellent features, even on over basic plan. I have been using this survey software back to its Survey Gizmo days, and it just keeps improving. Read More Showing 1 - 10 of 319 Reviews [See All Reviews](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/) ## Alchemer Popular Comparisons [SurveyMonkey vs Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/vs/surveymonkey/)[Jotform vs Alchemer](https://www.softwareadvice.com/market-research/jotform-profile/vs/surveygizmo/)[Microsoft Forms vs Alchemer](https://www.softwareadvice.com/polling/microsoft-forms-profile/vs/surveygizmo/)[Typeform vs Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/vs/typeform/)[SurveySparrow vs Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/vs/surveysparrow/) [Compare All Alternatives](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/alternatives/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17624) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11451) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5255) Recently recommended **0** times Stuck Between Options? 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