Wrenly

RATING:

4.9

(9)
Overview

About Wrenly

Wrenly is an employee engagement software that drives employee experience to new heights. Designed to transform workplaces and cultivate thriving teams, Wrenly leverages AI technology to simplify employee feedback, surveys, recognitions, and more. By integrating with popular communication platforms like Slack and MS Teams, Wrenly brings all these features directly to where your team works. With anonymous suggestion boxes, Wrenly allows teams to provide honest and valuable feedback. By collecting bottom-up, top-of-mind suggestions through Slack or MS Teams, organizations can take timely action and make better decisions based on real-time insights. Cultivating a thriving and happier workplace is essential for business success, and Wrenly's AI tools help achieve that. By...

Wrenly Pricing

Free trial: 

Available

Free version: 

Available

Your all-in-one employee engagement platform in Slack & MS Teams
Slide 1 of 5

Wrenly Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Wrenly

9 Reviews

Madison

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Wrenly Review

PROS

I like how easy it is to use and how it helps the communication of my team every day.

CONS

I’m not sure if I have a con. We switched from another app and this one seems to be a lot better.

Vendor Response

Thanks so much! We're very glad to hear that it's easy to use and helping your team daily.

Replied March 2024

Dan

Environmental Services, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Easy initial setup, good UX and integrations

Good rollout without any issues. Operating the admin side of the tool is very easy and makes viewing results much more efficient. No complaints so far.

PROS

I mostly like that it is integrated into Slack and the admin portal is very flexible and easy to use. The reporting and data outputs are simple as well meaning you can tailor surveys and questions to drill further into insights taken from the data.

CONS

Nothing so far, a great customer experience and smooth rollout. I can imagine there would be different challenges when rolling out across a large organisation.

Reason for choosing Wrenly

A mix of cost, flexibility and speed of set up contributed to the decision

Reasons for switching to Wrenly

OfficeVibe wasn't very easy to use or very flexible.

Vendor Response

Awesome to hear that the setup was easy and that we have good user experience and integrations! Happy that you're drilling down further into your survey questions as well.

Replied March 2024

Numan

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

this is superb

PROS

Wrenly is very easy to use actually you can use

CONS

quality is not much better it can be better

Vendor Response

Glad you're liking Wrenly and finding it easy to use!

Replied March 2024

Chris

Health, Wellness and Fitness, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Vori Health - Wrenly Review

PROS

Wrenly is an excellent tool that greatly allows us to receive anonymous feedback from our team members so that we can get everyone's true thoughts and feelings on anything that is on their minds.

CONS

The settings & navigation of the settings can cause quite a bit of confusion. Sometimes it can be difficult to find certain things or remember where things are within all the options of the system

Reasons for switching to Wrenly

Wrenly (Incognito) was significantly cheaper at the time and provided us with the same tools with a more friendly presentation. And, the customer support is phenomenal

Vendor Response

Thanks, Chris! We're really glad you're getting your team's true thoughts and feelings and that you consider our customer support phenomenal! We're always pushing updates so we'll definitely keep in mind to simplify the settings & navigation. It's always a balance between simplicity and customization/control. Thanks again!

Replied February 2024

Desiree

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Best Feedback & Recognition Tool Out There!

It’s been amazing! It has boosted our company culture, increased the opportunity to provide appreciation, and real time information sharing (suggestion box or pulse surveys) without a concern of retaliation if the information, issue, or recommendation is not an easy one to share. It also helps provide great monthly reports to look at the people data differently. Very helpful as you didn't know it was necessary until you have it! The leadership loves seeing how the team is doing, the connections made by recognizing each other and the value we can show how we appreciate them. It's great to see any concerns in real time as well as being able to address them right away. The tool allows us to communicate with them even though they are anonymous and to see we care and want to make positive changes immediately.

PROS

It’s so amazing this app works directly through Slack. Creating ease for our team as this is our main method of communication. We love the incoming feedback questions that change weekly, the ability to recognize anyone within seconds, and that this tool can provide the ability to remain anonymous if they feel it is needed to share information with us. I also really love the culture score to better see how the team is doing in different areas. It really aids in learning how to improve and support your employees.

CONS

I haven’t experienced anything negative with Wrenly. Any time I need assistance or am not sure how to navigate something, their support team swoops in to assist!

Vendor Response

Thank you, Desiree! We're so happy to hear that Wrenly has boosted your company culture and has helped you keep track of the data through our AI insights and reports. We take pride in our support so it's great to hear that we've met the mark there! Thanks again for the kind review.

Replied February 2024

Amy

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Loving Wrenly

My encounter with Wrenly has been overwhelmingly positive. We eagerly anticipate how Wrenly's services will facilitate employee connectivity as our company continues to expand.

PROS

The convenience of having a comprehensive package tailored to meet all our requirements is remarkable. [sensitive content hidden] exceptional attention to detail made working with him a truly amazing experience.

CONS

I cannot find a single fault with Wrenly! All I have are positive remarks to share.

Reason for choosing Wrenly

We selected Wrenly for two equally significant reasons. Firstly, the array of features it offers stood out to us. Secondly, [sensitive content hidden] dedication to his company and his assurance that Wrenly could fulfill all our requirements provided us with confidence in our decision. Choosing to partner with him and Wrenly was undoubtedly the right investment for our company's culture.

Vendor Response

We're really glad to hear that you and your team are loving Wrenly! It's great to hear you appreciate our array of features as well as our dedication and attention to detail.

Replied February 2024

John

Automotive, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Wrenly is a gamechange for knowing your company health.

The support has been outstanding and it is awesome how the features keep getting better.

PROS

The customization is really nice. I enjoy the new onbaording sirveys as well

CONS

Still trying to figure out how best to use the annonymous feature.

Vendor Response

Thanks, John, for sharing your positive experience with Wrenly! It's great to know you're finding the company health score to be game-changing, it's definitely our favorite feature too. I'm also glad you're using the customization abilities and onboarding surveys, too, it's clear you're taking your company culture seriously! If you ever want another demo of the suggestion box feature or some strategies to better use the anonymous feedback features, just email us at hi@wrenly.ai and we can set up a chat!

Replied February 2024

Aaron

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great features, nice UX and cost effective for SMBs.

Implementation wasn't complex or cumbersome. Customer support has always been fast and helpful.

PROS

Wrenly met all the needs we were looking for with some extras. We were primarily interested in a tool that integrated with Slack, allowed us to survey our team and gave employees a way to always give anonymous feedback. The peer recognition and rewards features were nice bonuses.

CONS

The only downside is that as a startup new features have come out quickly.

Reason for choosing Wrenly

Cost combined with all the features we were looking for.

Vendor Response

Thanks, Aaron! It's great that we met all of your needs and more, that's exactly our goal as a company. Our support team strives to be fast and helpful so we're glad that was your experience as well. Thanks again for the great review!

Replied February 2024

Shavanti

Photography, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Wrenly helps drive positive remote culture

PROS

am delighted to share my experience with Wrenly, an exceptional AI employee engagement tool that played a pivotal role in transforming our company's remote culture. From the outset, Ali Khan, co-founder of Wrenly, demonstrated unwavering support by addressing product inquiries, assisting with setup, and regularly checking in on our progress, offering valuable recommendations. Following a significant divestiture that resulted in a 60% reduction in headcount, our company faced the imperative to rejuvenate our remote culture. Collaborating closely with our committee, we redefined our company values and leveraged Wrenly's shoutouts feature to encourage colleagues to recognize each other's alignment with these values. This proved instrumental in fostering a positive atmosphere after a major organizational shift. In the aftermath of these changes, employee psychological safety took a hit, with many hesitant to voice concerns due to fears of retaliation. Wrenly came to our rescue by facilitating the creation of an anonymous feedback channel. This confidential avenue allowed employees to submit feedback directly to HR, enabling us to address concerns and rebuild trust within the organization. Wrenly has seamlessly integrated into our employee culture, becoming a cornerstone in our efforts to sustain positive changes. Biweekly usage for quick feedback surveys ensures a continuous pulse on employee sentiments, reinforcing our dedication to ensuring every voice is heard. Thanks to Wrenly, we have successfully orchestrated a remarkable turnaround in our company culture, emphasizing transparency, recognition, and continuous improvement.

CONS

Reporting features are more limited. We incorporated the shoutout feature into a monthly drawing we do for employees. The canned report is limited in its ability to generate the output of data in a simple report.

Vendor Response

Thank you so much for your kind and detailed review! It's great that your team is getting so much value out of Wrenly. It makes us so happy to be playing a role in your success!

Replied April 2024

9 Reviews