The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Its easy to use and does everything-the online booking facility is great.

The ability to customize it in so many ways. We have a Laser Tag attraction that we needed to take reservations for in order to follow safety procedures due to Covid.

I integrate with Stripe and Paypal so my booking and checking out process is seamless. I love the fact that everything is digital and I am 100% paperless and compliant for GDPR.

Really glad I moved from Schedul to Ovatu best decision.

Not much possibly too long numbers when buying vouchers I find adding treatments sometimes confusing for me we could have a choice of background or seasonal i.e. Christmas Easter summer etc.

Works seamlessly, super reliable, clients love the online booking, but most of all the team are great.

The online booking is a great feature and ever growing area of our business. Very customer friendly and integrates well in the system.

So far* inability to integrate with Square. I prefer it to Stripe, which does the job in the intervening period, and I've been advised that Square may be in the works.

The customer service was super helpful. I wouldn't have been able to customize it to my needs without their useful guidance.

It is the lifeline of my business. The booking reminders that are sent automatically are brilliant and certainly saves cancellations.

Just the odd fidly bit-But its really straightforward.

This software takes the pain out of running my business, from managing bookings to automated client contact, social media and back-end reporting.

Easy to navagate value for money your always at the end of the telephone when we need or you make an appointment easy to navigate through love the reminders for my clients keeps them up to date.

This software is super easy to use and manage. Once it has been setup it pretty much runs itself which gives me time to get on with my business.

It's so easy to use and the customer service is fantastic, if ever help is needed someone is on hand very quickly to solve any problems.

Great software and brilliant customer service.

I don't like the inability to block out a specific day. You can block but it still allows you to book over it.

The cost compared to other similar systems is fantastic and as mentioned all support and training provided is excellent.

Integration with website and Facebook page. Ability to send group emails to different customers depending on demographic or tags.

So easy to use, to set up (amazing customer service support with integration of data from previous system).

Intuitive with 100% dedicated support. The OVATU system is enjoyed by both staff and customers.

Leaving it too long before I got OVATU as I was using google calendar and had no way of tracking appointments.

The simplicity of the set-up, online booking and ease of access for my clientele is fab. Customer Service is second to none.

M truly so thrilled with the service I’ve received from ovatu, I’ve already recommended this programme to other colleagues.

Cant fault it one bit, id highly recommend to anyone needing or looking in to an online booking system. Having looked into a few, Ovatu has came out on top and ticked all my boxes for business.

Even when there were slight hiccups for me setting it up, customer service (I have dealt with where amazing!) cleared it up so fast.

Seriously outstanding support (and the product is great too!).

Unable to set up more than 1 set week (I work shifts). No shop option for customers to buy products online.

I like the option to set rotas depending on the current situation and for events such as Christmas. Also having a full list of treatments with prices that I can tweak for individual bookings.

The pricing is very affordable and, for everything that is included, is a bargain.

On the payment screen theee are too many steps if this could be broken down to a simpler version of cash / eftpos then paid it would be much simpler.

The support team have been totally awesome,  they imported all my old appointments from my old system, so i have full client history. Always responded sometimes within minuets.

I love the great customer service, the step by step help guides, the fact that everything is in one plae at the click of a button.

Any assistance that is needed, not only are they more than happy to help but the speed in which they do this always amazes me.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-In/Check-Out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

*30 DAY FREE TRIAL* Ovatu is a world-class salon booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and helps convert more people into long-term customers.

Ovatu helps 7 million people every month book appointments around the globe.

Widely used in the hair and beauty industry as well as the fitness, well-being, medical and education industries.

The application enables businesses to collect reviews or feedback from customers and offer gift cards or passes. Clients can manage personal accounts, schedule/reschedule appointments, make payments, view offers and track balances. Staff members can use Ovato's automated reminder feature to notify clients about upcoming appointments via text messages or emails. It lets supervisors manage customer waitlist, handle staff's availability through roster and schedule resources accordingly. 


Ovatu offers integration with various third-party applications including Slack, MailChimp, Square, PayPal and Zoom. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via phone, email and documentation. 



Mobile Alerts

Activity Tracking

Credit Card Processing

Invoice Management

Team Calendars

Customizable Fields

SMS Marketing

Reporting & Statistics

Discount Management

Customizable Branding

Contact Database

Customizable Forms

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Solo: €14.00/month with 1 employee and 300 SMS credits

Small: €28.00/month with 5 employees and 600 SMS credits

Medium: €46.00/month with 10 employees and 1,000 SMS credits

Large: €65.00/month with 20 employees and 1,500 SMS credits

Mindbody vs Ovatu

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