BlueNote Communicator

RATING:

4.83

(24)

About BlueNote Communicator

BlueNote Communicator Lights has its origin as a virtual Light Panel call system for medical practices, but it has evolved into a comprehensive communicator that is not only HIPAA-secure, but also low cost since its hosted on a local network and not cloud-based. Know immediately where help is needed by seeing or hearing a notification from any computer throughout an office and then start walking. BlueNote Lights are designed to keep track of timed events such as patient check-ins, where a doctor should go next, or anything that employees in a medical practice need to share with one another immediately, quickly, and simply. The software is free to download and use for 30 days on all computers in a practice, and video tutorials are available on the website as well as l...

BlueNote Communicator Pricing

Software is free to download to up 30 computers and use for the first month, then pay $835 per practice (not per user) to unlock the trial software program for permanent use. No Monthly or Yearly support fees, since lifetime email support is included. A larger Plus license for up to 60 simultaneous users is also available.

Starting price: 

$835.00 one time

Free trial: 

Available

Free version: 

Not Available

The key to optimal communication is for everyone to instantly be alerted when anyone's wait times are too long.
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BlueNote Communicator Reviews

Overall Rating

4.83

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BlueNote Communicator

1 - 5 of 24 Reviews

User Profile

Nathan

Verified reviewer

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2018

Great Intra Office Communication Tool

With BlueNote Communicator we have improve our ability to communicate with one another in the office without being face to face or having to pick up a phone. We know where everyone is and when at the click of a button. It has enhanced our workflow and improved our quality of care delivered to our patients.

PROS

We have a healthcare practice with multiple doctors, technicians, and examination rooms. We needed a method of communicating with one another quickly and distinctly. This little gem of a program allows all of that and more without having to install additional hardware. With nothing more than multiple computer workstations and an office network (no internet connection required) you can be up and running with a fast, customizable and easy to use communication platform in no-time. On top of that it has features that allow you to analyze workflows and time-management. Cost is very reasonable and there is no per workstation licensing. One office requires one license for unlimited workstations. It is ideal in so many ways. Love it!

CONS

There is honestly nothing I didn't like about this software. I would love to see a smartphone compatible app in the future however.

Lori

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Satisfied User

I am extremely satisfied with BlueNote Communicator. Both the product and the support. When I have reached out to support, they were quick to respond, very friendly, and very helpful.

PROS

This software was super easy to install on our computers and works like a charm. It was exactly was we were looking for. We are a dental office and use BlueNote to notify staff when patients are here, when assistants are ready for the doctor, when there are changes made to the schedule, when the front desk needs help, when a staff member has a phone call, when a staff member needs information quickly, etc...

CONS

My only "complaint" if you will, is that I struggle with finding my previous messages (history). I don't feel it is user friendly. I will figure it out one time, then forget how to do it by the next time. Aside from that I found it easy to set up and use.

Reason for choosing BlueNote Communicator

BlueNote Communicator was recommended to us by an IT person we know. We looked at it and it seemed to fit what we were looking for, so we got it. We really didn't look at anything else.

Reasons for switching to BlueNote Communicator

The old system had very ugly "boxes" attached to the walls of each operatory and front desk. We remodeled part of our office and decided we needed to upgrade to something different. Pleased with the choice.

User Profile

Siti Saleha

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed March 2022

Simple internal communicator software

PROS

We've improved our ability to connect in the workplace without meeting in person or picking up the phone, thanks to BlueNote Communicator. At the touch of a button, we could see where someone is and when they are there. It has improved our workflow and the level of service we provide to our consumers.

CONS

When everybody is getting the same messages that may or may not apply to most of them, it might feel a little annoyingly repetitive. I have learn that sending messages to certain office-specific groups was a bit complicated as there are no option to select the group.

Vendor Response

Thank you for your candid review - it's always helpful for us to understand our customers' needs, especially when that customer is not in a clinical setting. We're constantly impressed with how teams are able to precisely design the BlueNote layout for many applications other than keeping track of how patients are waiting, and where. To address your concerns, our newer versions allow for exceptional control of Group selections, so if you haven't upgraded to Version 9 of BlueNote Lights (and especially the newer Plus features) you may notice fewer Group options. With that said, as long as the program is serving you well otherwise, upgrading is always voluntary, because we provide lifetime maintenance updates for the version that was originally purchased, with no other monthly or yearly service fees. Please feel free to reach out to us directly if you'd like to know more.

Replied March 2022

Marcia

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

BlueNote Review

We all love it!

PROS

Easy to use. HIPAA compliant. Recommended by colleagues

CONS

Tracking older messages. Would like more emojis

Reason for choosing BlueNote Communicator

Can’t remember

Nancy

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2022

Communicating in the office

Other than searching texts or running out of space for longer texts, this is a very good device to have for intraoffice communications. You have the option to designate various tones to individuals and situations and they can/will recognize those tones for what they mean, without having to look at the computer screen to see what it is. Very handy to have as patients have no idea what tones mean in conjunction with running the office.

PROS

Absolutely love being able to designate tones to individual employees or situations.

CONS

When searching for certain info within a text, having to scroll through so many to get to thread to find it.

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