Clearview software


7 reviews(5.0/5)
7 reviews(5.0/5)

Clearview is a cloud-based telecom expense management solution designed for midsize and larger businesses. The solution is used by telecom consultants and IT managers to manage voice, data and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation and more.

Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage and cost trends through reporting.

Clearview enables IT and telecom managers to manage invoices by department, employee or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone and through live chat.

Supported Operating System(s):
Web browser (OS agnostic)

7 Reviews of Clearview

Showing 1 - 7 of 7

Start your review of Clearview

Click to start
  • Rodney from Technology Expense Management

    July 2018

    The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.

    Cons

    Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Rich from RCG Resource Communications Group

    Number of employees: 11-50 employees

    June 2018

    Our overall experience has been great. We use this service for several of our clients

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use this software as our inventory database for all of our clients.

    Pros

    The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

    Cons

    Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • Verified Reviewer

    December 2017

    Very pragrmatic tool for Telecom spend management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Cost reduction, visibility to inventory, customer service empowerment.

    Pros

    Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory

    Cons

    Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Valicom, Valicom

    December 2017

    Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software. Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)

  • Robert from Manufacturing Company

    February 2017

    Great tool. Great people.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Clearview saved us a lot of time and frustration when centralizing invoices for telecom services and also switching to a new global ERP platform which included the transition to a new accounting system and associated cost center coding. The extensive list of options available in Clearview allows for easy access to updated inventory detail from different perspectives in the database and to run standard or customized reports when needed. Valicom's experienced team was very professional and proficient during and after the surprisingly painless setup process . The invoice data is always loaded right away which fortunately opened us up to using the optional bill payment service - a significant added benefit. With less time spent tracking down information and dealing with billing issues, there is now more time to work on strategic projects and activities. I would highly recommend this solution for anyone looking for a better way to manage and optimize telecom services and related costs. Better visibility of our services and billing trends continues to make the already reasonable cost of this tool less and less as time goes on.

    Review Source: Capterra
  • Rick from Xilec

    March 2015

    Valicom Partnership

    Ease-of-use
    Quality
    Support

    Our channel partnership with Valicom has been great - we have been working together for over 4 years. It¿s been a wonderful partnership for both our team and our clients. When there is a problem, it gets solved quickly and transparently. Clearview is a stable and intuitive platform for telecom expense management.

    Review Source: Capterra

    Response: Valicom, Valicom

    June 2016

    Thanks Rick, we value our long-term partnership with you, and we look forward to serving your team for many years to come.

  • R from Healthcare Organization

    January 2015

    Valicom is a valuable extension of our team.

    Ease-of-use
    Quality
    Support

    Valicom brings so much telecom expertise to the table. Their knowledge means that we can lean on them for more than just invoice processing and payment. We can rely on Valicom to investigate new technology and wireless services ¿ which frees up our internal team. Another value we derive from the relationship is the cost savings of having dedicated experts reviewing our invoices each month and making suggestions for optimization.

    Review Source: Capterra
  • Chantel from Stardust Creative

    Number of employees: 2-10 employees

    September 2018

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771