Clearview is a cloud-based telecom expense management solution designed for midsize and larger businesses. The solution is used by telecom consultants and IT managers to manage voice, data and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation and more.
Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage and cost trends through reporting.
Clearview enables IT and telecom managers to manage invoices by department, employee or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone and through live chat.
Rodney from Technology Expense Management
For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.
Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.
Rich from RCG Resource Communications Group
Employees number: 11-50 employees
We use this software as our inventory database for all of our clients.
The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.
Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.
Cost reduction, visibility to inventory, customer service empowerment.
Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory
Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app
Response: Valicom, Valicom
Date: December 2017
Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software.
Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)
Robert from Manufacturing Company
Clearview saved us a lot of time and frustration when centralizing invoices for telecom services and also switching to a new global ERP platform which included the transition to a new accounting system and associated cost center coding. The extensive list of options available in Clearview allows for easy access to updated inventory detail from different perspectives in the database and to run standard or customized reports when needed. Valicom's experienced team was very professional and proficient during and after the surprisingly painless setup process . The invoice data is always loaded right away which fortunately opened us up to using the optional bill payment service - a significant added benefit. With less time spent tracking down information and dealing with billing issues, there is now more time to work on strategic projects and activities. I would highly recommend this solution for anyone looking for a better way to manage and optimize telecom services and related costs. Better visibility of our services and billing trends continues to make the already reasonable cost of this tool less and less as time goes on.
Rick from Xilec
Our channel partnership with Valicom has been great - we have been working together for over 4 years. It¿s been a wonderful partnership for both our team and our clients. When there is a problem, it gets solved quickly and transparently. Clearview is a stable and intuitive platform for telecom expense management.
Response: Valicom, Valicom
Date: June 2016
Thanks Rick, we value our long-term partnership with you, and we look forward to serving your team for many years to come.
R from Healthcare Organization
Valicom brings so much telecom expertise to the table. Their knowledge means that we can lean on them for more than just invoice processing and payment. We can rely on Valicom to investigate new technology and wireless services ¿ which frees up our internal team. Another value we derive from the relationship is the cost savings of having dedicated experts reviewing our invoices each month and making suggestions for optimization.