Clearview is a cloud-based telecom expense management solution designed for midsize and larger businesses. The solution is used by telecom consultants and IT managers to manage voice, data and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation and more.

Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage and cost trends through reporting.

Clearview enables IT and telecom managers to manage invoices by department, employee or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone and through live chat.

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Supported Operating System(s):

Web browser (OS agnostic)



7 Reviews of Clearview

Overall rating

5.0 / 5 stars

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Rodney from Technology Expense Management

Ease-of-use

Value for money

Customer support

Functionality

July 2018

The Clearview platform is intuitive and user-friendly. Overall, the experience has been very good.

Pros

For anyone familiar with Windows-based applications the tool is very easy to use. The module layout makes it easy to navigate to all pertinent information, and cross-reference data sets quickly. My staff is able to manage all technology expense related actions for our clients. Our auditors, account managers, and analysts have a single platform to support our finance, IT, and procurement clients. Client and software support is also excellent.

Cons

Further enhancement can be made to reporting and analytics. Although all of the relevant information is present to be exported, more can be done around executive reporting.

Review Source: Capterra

Rich from RCG Resource Communications Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Our overall experience has been great. We use this service for several of our clients

We use this software as our inventory database for all of our clients.

Pros

The two positives are the software itself being so easy to use and the people at Valicom. The software is very simple and flat allowing us to find any inventory item in under a minute, no matter the information a client provides us. On top of that, the customer support we get from the Clearview team is amazing. They always go above and beyond to provide us what we need.

Cons

Reporting is always a challenge with any platform. The canned reports are excellent, and Valicom will assist with custom reports. But every customer wants to see the reporting different. I wish we had a report builder, but otherwise, no limitations on the reporting itself.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Very pragrmatic tool for Telecom spend management

Cost reduction, visibility to inventory, customer service empowerment.

Pros

Clearview is very flexible, customizable, and efficient. Great solution for both IT and AP teams looking to control spend and manage IT inventory

Cons

Would have liked more interoperabiity and email reminders and notifications on tasks and issues, as well as a mobile app

Review Source: Capterra

Response: Valicom, Valicom

December 2017

Thank you for your kind review of our Clearview platform! We carefully listen to all the feedback we receive as this is invaluable for us to improve our software. Did you know that you can set reminders for both Tasks and Issues inside Clearview? For either, simply click the Reminders subsection (smaller tab beside the main tab) and select the date you wish to be reminded of the Task or Issue. We'd be glad to walk you through the setup if you need any advice or best practices for configuring reminders! :)

Robert from Manufacturing Company

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great tool. Great people.

Clearview saved us a lot of time and frustration when centralizing invoices for telecom services and also switching to a new global ERP platform which included the transition to a new accounting system and associated cost center coding. The extensive list of options available in Clearview allows for easy access to updated inventory detail from different perspectives in the database and to run standard or customized reports when needed. Valicom's experienced team was very professional and proficient during and after the surprisingly painless setup process . The invoice data is always loaded right away which fortunately opened us up to using the optional bill payment service - a significant added benefit. With less time spent tracking down information and dealing with billing issues, there is now more time to work on strategic projects and activities. I would highly recommend this solution for anyone looking for a better way to manage and optimize telecom services and related costs. Better visibility of our services and billing trends continues to make the already reasonable cost of this tool less and less as time goes on.

Review Source: Capterra

Rick from Xilec

Ease-of-use

Customer support

March 2015

Valicom Partnership

Our channel partnership with Valicom has been great - we have been working together for over 4 years. It's been a wonderful partnership for both our team and our clients. When there is a problem, it gets solved quickly and transparently. Clearview is a stable and intuitive platform for telecom expense management.

Review Source: Capterra

Response: Valicom, Valicom

June 2016

Thanks Rick, we value our long-term partnership with you, and we look forward to serving your team for many years to come.

R from Healthcare Organization

Ease-of-use

Customer support

January 2015

Valicom is a valuable extension of our team.

Valicom brings so much telecom expertise to the table. Their knowledge means that we can lean on them for more than just invoice processing and payment. We can rely on Valicom to investigate new technology and wireless services which frees up our internal team. Another value we derive from the relationship is the cost savings of having dedicated experts reviewing our invoices each month and making suggestions for optimization.

Review Source: Capterra

Chantel from Stardust Creative

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Review Source: GetApp

Displaying 1 - 7 of 7 reviews