# Best Telecom Expense Management Software - 2026 Reviews & Pricing > Find the best Telecom Expense Management Software for your organization. Compare top Telecom Expense Management Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/telecom-expense-management --- [Home](https://www.softwareadvice.com/) / Telecom Expense Management Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Telecom Expense Management Software of 2026 Updated June 19, 2026 On this page 1. Buyers Guide 2. Related Software Filter products 32 results ### Compare Products Showing 1 - 25 of 32 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. 4.75 [(12)](https://www.softwareadvice.com/telecom-expense-management/mobil-x-suite-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Mobil(X) is a mobile device management software designed to help businesses get a 360-degree view of their entire mobile environment and leverage existing infrastructure through machine learning technology to reduce carrier expenses. Key features include data management, device collection, cost savings validation, process optimization, equipment repair, device depot, cost center allocation, and end-user support. Teams using Mobil(X) can track mobile devices via IMEI, asset tagging, type of device, and other configurations. It can also track tablets and smartphones that are no longer in use due to terminations or upgrades. The Mobile-Care module enables organizations to receive 24/7 help desk support that handles all carrier requests, from activations, adds, changes, moves to deactivations. The OneSYNC solution is a pre-built agnostic API platform, which allows managers to read and re-write all cellular data to existing systems. Support is extended via live chat, phone, and online inquiry form.... [Read more](https://www.softwareadvice.com/telecom-expense-management/mobil-x-suite-profile/) ### Basic $3.00/month [See full pricing details](https://www.softwareadvice.com/telecom-expense-management/mobil-x-suite-profile/#pricing-and-plans) 4.61 [(18)](https://www.softwareadvice.com/data-collection/microcall-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Microcall is a unified call analytics solution that helps organizations analyze and clarify complicated voice data by producing easy-to-visualize dashboards to improve employee productivity, manage the voice infrastructure, troubleshoot voice issues, reduce expenses, and improve operational efficiency. Microcall helps users streamline employee management and the voice infrastructure by providing cradle-to-grave searches and ad-hoc reports, real-time alerts for notification of SIP capacity issues, improper routing, voice usage irregularities, customer service levels, increased expenses, toll fraud, as well as dashboards for employee abuse and misuses. Microcall integrates with all on-premises and cloud-based voice solutions including Cisco, Microsoft Teams, Avaya, Webex and all Session Border Controllers.... [Read more](https://www.softwareadvice.com/data-collection/microcall-profile/) ### Best rated features: Dashboard 5.0 Customizable Reports 5.0 Self-service Analytics 5.0 Multiple Data Sources 5.0 [See all features](https://www.softwareadvice.com/data-collection/microcall-profile/#key-features) ### Plan Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/data-collection/microcall-profile/#pricing-and-plans) 4.55 [(11)](https://www.softwareadvice.com/accounting/datagate-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Built on the Microsoft Azure platform, Datagate is a SaaS-based telecom billing platform designed to assist MSPs with automating the rating and billing of telecommunications services. Datagate was developed to integrate with popular third-party PSA software, tax engines, accounting systems, and payment gateways such as Xero, ConnectWise, Stripe, Authorize.Net, Quickbooks, and more to streamline automated billing. Datagate also provides an optional white-labeled portal that enables end-users to view call details and usage activity as well as their generated invoices.... [Read more](https://www.softwareadvice.com/accounting/datagate-profile/) ### Best rated features: Billing & Invoicing 5.0 Online Invoicing 5.0 Recurring/Subscription Billing 5.0 Alerts/Notifications 5.0 ### Worst rated features: Billing Portal 3.0 Billing for Voice 4.0 [See all features](https://www.softwareadvice.com/accounting/datagate-profile/#key-features) 4.57 [(23)](https://www.softwareadvice.com/help-desk/eim-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary SpikeFli Analytics helps organizations take control of the vendors, contracts, invoices, assets, and recurring expenses that often become difficult to manage as companies grow. Designed for enterprise organizations, government agencies, and multi-location businesses, SpikeFli provides a single source of truth for vendor governance and expense management. Many organizations struggle with fragmented data spread across multiple carriers, service providers, spreadsheets, invoices, contracts, and internal systems. This lack of visibility can lead to overspending, missed contract renewals, duplicate services, inaccurate inventories, and inefficient processes. SpikeFli centralizes this information into one cloud-based platform, giving finance, procurement, IT, operations, and executive teams the visibility they need to make informed decisions. Customers use SpikeFli to manage expense categories such as \*\*telecommunications, wireless mobility, internet services, data centers, cloud services, software licensing, utilities, fuel, transportation, shipping, and other recurring operational expenses\*\*. The platform helps identify cost-saving opportunities, improve compliance, support budgeting and forecasting, streamline invoice reviews, and strengthen vendor accountability. What makes SpikeFli different is our combination of technology and expertise. Customers can choose a software-only solution or combine the platform with managed services from our experienced team. Our specialists work alongside clients to help resolve vendor issues, review invoices, support end users, manage inventories, and optimize spending. Key Benefits \* Centralized vendor, contract, invoice, and inventory management \* Visibility across telecom, IT, cloud, utility, transportation, and other vendor expenses \* Cost optimization and expense reduction opportunities \* Custom dashboards, analytics, and reporting \* Contract renewal tracking and vendor governance \* Inventory and asset lifecycle management \* Streamlined invoice validation and review processes \* Enhanced budgeting, forecasting, and financial controls \* Flexible software-only or software-plus-services delivery model SpikeFli is trusted by organizations across Canada and the United States that require greater control over complex vendor environments and recurring expenses. Our team provides responsive onboarding, ongoing support, and strategic guidance to help customers maximize value from the platform and achieve measurable operational efficiencies. Whether you're managing hundreds of locations, thousands of assets, or millions in annual vendor spend, SpikeFli helps transform disconnected vendor, contract, inventory, and financial data into actionable intelligence that drives smarter decisions, stronger governance, and better business outcomes.... [Read more](https://www.softwareadvice.com/help-desk/eim-profile/) ### Medium $500.00/month Perfect for small businesses looking to streamline their vendor management. Our Medium package offers essential tools and services to help you stay organized. 2 User Licenses 20 Vendor Accounts 1,000 Devices/Assets Managed & consulting services... [Read more](https://www.softwareadvice.com/help-desk/eim-profile/#pricing-and-plans) ### Large $1,000.00/month Ideal for growing businesses, the Large package provides enhanced features and greater capacity to support your expanding operations. 3 User Licenses 50 Vendor Accounts 5,000 Devices/Assets Managed & consulting service... [Read more](https://www.softwareadvice.com/help-desk/eim-profile/#pricing-and-plans) ### Enterprise $1,500.00/month Our Enterprise package is designed for large organizations that require comprehensive vendor management solutions with maximum capacity and support. 4 User Licenses 100 Vendor Accounts 10,000 Devices/Assets Managed & consulting services... [Read more](https://www.softwareadvice.com/help-desk/eim-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/help-desk/eim-profile/#pricing-and-plans) [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.84 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ExpenseLogic is a cloud-based expense management software that allows the accounts payable team to view invoices and expenses when logging in to the system. The invoices are attached by account number and can be searched by account number, vendor, cost center or location number, invoice date, or due date, to name a few. There is also a Site Manager dashboard that allows the AP team to search for services and vendors by cost center or location number.  The accounting or financial team will be able to use the data from invoices entered into ExpenseLogic via searches or through the interface that the software allows with the company's accounting software. This general ledger interface file will provide allocations as required by your organization. An accrual file can be created and utilized by the finance team to reduce time spent creating the file or uploading it to the ERP software. Additionally, it includes the ability to create checks and audit the bank statement for payment tracking. The IT and telecom teams will utilize ExpenseLogic to eliminate the need for multiple spreadsheets to keep up with the inventory of phone numbers, circuit numbers, and assets at each location. This inventory allows users to keep up with the PIC/LPIC, contract terms and rates, and circuit IDs, to name a few. The site manager provides a view for the entire organization or a search down to the location level. The contract manager will be used by the entire organization as a repository for contract images, terms, SLAs, and rates. This one-stop shop will give the end user the ability to search for a contract by location, vendor, service type, etc. Additionally, the contracts would be attached to the account number and phone, circuit, or meter number to allow for a quick view of the contract terms. The operations and facilities departments will use ExpenseLogic to view location expenses and usage that pertains to kWh, thermometers, CCF, MCF, or gallons, to name a few. The reporting will allow the end user to identify locations with higher-than-normal usage, and the exceptions section will identify overcharges billed by the vendor. The tracking of disputes can provide a quick view of credits pending and received by account number and location, to name a few. The sustainability reporting allows the facilities department to easily manage the ESG requirements or the usage information that is needed for Energy Star upload and management. The software is supported by a team that uses the software with real clients of RadiusPoint, so any issues can be quickly and easily resolved. The on-demand training provides a quick view of how to perform certain tasks. Machine learning allows the end user to pick up where they left off or bubble suggestions to create easy-to-learn and easy-to-use software. The help desk allows users in the organization to place orders for services or equipment. This Moves, Adds, Changes, and Disconnect section of the software allows the organization to see all orders placed and their status. The Intelligent Queue Portal is a tailored portal with specific services and equipment that can be ordered. This portal can be set up to allow end users access without requiring ExpenseLogic access.... [Read more](https://www.softwareadvice.com/product/456026-ExpenseLogic/) ### Best rated features: Access Controls/Permissions 5.0 Contract Negotiation 5.0 Third-Party Integrations 5.0 Refund Management 5.0 ### Worst rated features: Procurement Management 3.0 [See all features](https://www.softwareadvice.com/product/456026-ExpenseLogic/#key-features) [OneBill](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/) 4.81 [(21)](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, CRM, ERP platforms is made possible with open APIs.... [Read more](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/) ### Best rated features: Commission Calculator 5.0 Online Invoicing 5.0 Data Import/Export 5.0 Reporting/Analytics 5.0 ### Worst rated features: Discount Management 3.0 [See all features](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/#key-features) ### Core Billing & Monetization Platform Custom Pricing available upon request OneBill provides a comprehensive Billing and Monetization platform that streamlines the entire Quote-to-Cash process. It features integrated CPQ, usage-based and subscription billing, automated invoicing, and revenue assurance. With built-in churn management and a deep library of CRM, Tax, and Payment integrations, OneBill scales with your business complexity."... [Read more](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/#pricing-and-plans) ### Service Operations Modules $800.00/month Help desk/Ticketing system, Field Service Management, Professional Systems Automation are additional modules that can be deployed with the Monetization suite.... [Read more](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/commission/onebill-subscription-billing-platform-profile/#pricing-and-plans) [Temforce](https://www.softwareadvice.com/telecom-expense-management/temforce-profile/) 4.93 [(14)](https://www.softwareadvice.com/telecom-expense-management/temforce-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Temforce is a cloud-based telecom expense management solution. Key features allow users to automate inventory management, create custom workflows, validate and process invoices and manage contracts. Temforce enables users to automate the bidding process, as well as communication with suppliers and stakeholders. Additionally, the solution also allows automation of contracts to create new orders and manage the renewal pipeline. Managers can structure inventory IDs within the Temforce database into parent and child categories. Temforce lets users monitor SLA breaches, run reports and create dashboards that display metrics such as overall spend. Users can also create customized dashboards, and displays include key pricing metrics and forecast budgets. The solution also provides a feature for outage diagnosis using carrier network maps. Temforce offers services on a monthly subscription basis and customer support is available via phone and online messaging.... [Read more](https://www.softwareadvice.com/telecom-expense-management/temforce-profile/) ### Free Trial $0.00 Free 30 Day Trial [See full pricing details](https://www.softwareadvice.com/telecom-expense-management/temforce-profile/#pricing-and-plans) [Clearview](https://www.softwareadvice.com/telecom-expense-management/clearview-profile/) 4.85 [(13)](https://www.softwareadvice.com/telecom-expense-management/clearview-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Clearview is a cloud-based telecom expense management (TEM) solution designed for midsize and larger businesses. The TEM solution is used by telecom consultants and IT or procurement managers to manage voice, data, and wireless environments. Key features include invoice processing and archiving, inventory management, bill auditing, cost allocation, and more. Clearview provides built-in report templates and lets users create customized reports to get a view of budgets and expenses. The solution helps to track data assets, wireless devices, voice usage, and cost trends through reporting. Clearview enables IT and telecom managers to manage invoices by department, employee, or location. It also provides integration with accounts payable solutions. Support to the solution is provided via email, phone, and live chat.... [Read more](https://www.softwareadvice.com/telecom-expense-management/clearview-profile/) [WidePoint](https://www.softwareadvice.com/telecom-expense-management/widepoint-profile/) 5.0 [(5)](https://www.softwareadvice.com/telecom-expense-management/widepoint-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary WidePoint is a telecom lifecycle management solution designed to help businesses handle expenses, orders, devices, assets, logistics, policies and more from within a unified platform. Teams can access custom reports to improve decision-making processes and periodic reviews. The web-based portal allows users to access asset locations within the organization according to requirements. WidePoint enables businesses to track service or device requests and configure role-based and attribute-based access permissions for team members.... [Read more](https://www.softwareadvice.com/telecom-expense-management/widepoint-profile/) ### Best rated features: Reporting & Statistics 5.0 Self Service Portal 5.0 Customizable Reports 5.0 Expense Tracking 5.0 ### Worst rated features: Billing & Invoicing 4.0 [See all features](https://www.softwareadvice.com/telecom-expense-management/widepoint-profile/#key-features) [brightfin](https://www.softwareadvice.com/help-desk/brightfin-profile/) 4.69 [(36)](https://www.softwareadvice.com/help-desk/brightfin-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary IT teams are our unsung heroes, and we think it's time to sing. brightfin helps IT and Finance leaders get the recognition they deserve by providing unified views of IT spend that could only be achieved in the past by cobbling data together into spreadsheets. Because brightfin natively integrates TEM and IT Financial Management it's now possible to bring all of your IT invoices (mobile, telecom, cloud, SaaS, etc.) into ServiceNow while optimizing your carrier spend and allowing for easy allocation by department, location, project, and more.... [Read more](https://www.softwareadvice.com/help-desk/brightfin-profile/) [zLinq](https://www.softwareadvice.com/product/522339-zLinq/) 5.0 [(2)](https://www.softwareadvice.com/product/522339-zLinq/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary zLinq is a cloud-based telecom and technology lifecycle management solution that helps IT teams solve communications challenges such as wasted spend, wasted time and more. It includes solutions for visualization, alignment, and execution to optimize telecom and data assets through inventory auditing, optimization and strategic advisory services. zLinq works with multi-location enterprises and provides visibility and benchmarking across voice, contact center, mobility and data environments. The platform aims to help clients reclaim productivity, achieve cost savings, and enable IT to own the success of their communications investments.... [Read more](https://www.softwareadvice.com/product/522339-zLinq/) ### Best rated features: Activity Dashboard 5.0 Usage Tracking/Analytics 5.0 Discount Management 5.0 Alerts/Notifications 5.0 [See all features](https://www.softwareadvice.com/product/522339-zLinq/#key-features) [Motus](https://www.softwareadvice.com/fleet-management/motus-profile/) 4.68 [(473)](https://www.softwareadvice.com/fleet-management/motus-profile/reviews/) Best for:Mobile Access ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Motus is a web-based platform that streamlines administrative tasks, provides fair and accurate mixed-use asset reimbursements, mitigates risk and offers actionable data insights. Businesses using Motus gain visibility into vehicle-related spending and achieve cost savings while enhancing the employee experience. Motus Reimburse provides a range of tax-advantaged programs, allowing companies to tailor vehicle programs to their needs. The technology simplifies mileage capture and reporting for accurate reimbursements. Its security measures and dedication to data privacy make it a trusted choice for managing a modern workforce.... [Read more](https://www.softwareadvice.com/fleet-management/motus-profile/) ### Best rated features: Time Tracking 5.0 Billing & Invoicing 4.8 Mobile Access 4.7 Mileage Tracking 4.7 [See all features](https://www.softwareadvice.com/fleet-management/motus-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/fleet-management/motus-profile/#pricing-and-plans) [Kloudville](https://www.softwareadvice.com/inventory-management/kloudville-profile/) 5.0 [(1)](https://www.softwareadvice.com/inventory-management/kloudville-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and e-commerce retailers and helps them to manage their business operations. Key features include inventory management, order management, business analytics and more. Kloudville's customer relationship management (CRM) application includes features such as customer profiles, history of quotes and orders, client segmentation and statuses for interactions and contracts. The solution allows users to set up a portal for customers to log in and browse through catalogs, view orders and place new ones. Users can view dashboards and generate custom reports using Kloudville's analytics application that can help them to make business decisions. Additionally. Kloudville offers users functionalities to manage pricing, billing, issues, expenses and subscriptions. Services offered are priced based on the number of users. Support is available via phone and email.... [Read more](https://www.softwareadvice.com/inventory-management/kloudville-profile/) ### Basic $500.00/month [See full pricing details](https://www.softwareadvice.com/inventory-management/kloudville-profile/#pricing-and-plans) [WinBill](https://www.softwareadvice.com/telecom-expense-management/winbill-profile/) 5.0 [(1)](https://www.softwareadvice.com/telecom-expense-management/winbill-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary WinBill is an on-premise and cloud-based telecom expense management solution that helps users analyze, control and monitor telecom expenses across the organization. The platform creates a centralized database of information that provides details of IT and telecom services, vendors, contracts and expenses. The solution helps users automate telecom expense processes and manage IT and telecom budgets. Users can track recoveries and settle billing disputes with vendors using the system. WinBill provides a database integration platform that can automatically import billing information from spreadsheets and other databases. The solution sends alerts to users when vendors erroneously bill disconnected lines or services. Users can track start and end dates of contractual obligations, actual spends and discounts received for all contracts. Users can also customize rate plans based on company needs and requirements. WinBill provides summary reports for budget managers and IT groups with custom query capabilities. Integrations include Oracle and Microsoft. Support is provided over the phone and email.... [Read more](https://www.softwareadvice.com/telecom-expense-management/winbill-profile/) ### Basic $50,000.00 [See full pricing details](https://www.softwareadvice.com/telecom-expense-management/winbill-profile/#pricing-and-plans) [mytem360](https://www.softwareadvice.com/telecom-expense-management/mytem360-profile/) 5.0 [(1)](https://www.softwareadvice.com/telecom-expense-management/mytem360-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary mytem360 is a cloud-based telecom expense management software that helps businesses automate data integration processes, identify spending costs, verify compliance risks, and more on a unified platform. It helps companies monitor and improve business performance across financial, operational, and sustainability metrics. The platform provides real-time dashboards, reports, and alerts to give executives a holistic view of business performance. mytem360 includes collaboration tools, such as chat, file sharing, and team calendars, that enable teams to work together.... [Read more](https://www.softwareadvice.com/telecom-expense-management/mytem360-profile/) [LINQ Qonnect](https://www.softwareadvice.com/product/451633-Qonnect/) 4.56 [(32)](https://www.softwareadvice.com/product/451633-Qonnect/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary LINQ Qonnect is an online portal designed to simplify billing, invoicing, and reporting processes for enterprises. This solution centralizes account information, data usage, and device management in one user-friendly platform. The Qonnect platform offers reporting and invoice management capabilities. Users can create and save customized reports, which are readily available with instant export options. The platform provides historical invoice access, allowing businesses to view and export past and current invoices in various formats. Qonnect's executive dashboard delivers analytics on support data, usage, and spending, empowering enterprises to make informed decisions. Qonnect's security features and role-based user permissions ensure tailored access levels for different user roles, such as administrators, managers, and accounting personnel. This allows businesses to maintain their authorization processes while granting customizable access to platform features and information. Qonnect also offers self-service capabilities, including ticket management, live chat support, and the ability to manage employee details in a centralized location.... [Read more](https://www.softwareadvice.com/product/451633-Qonnect/) ### Best rated features: Search/Filter 5.0 Data Visualization 5.0 Performance Metrics 5.0 Activity Tracking 5.0 [See all features](https://www.softwareadvice.com/product/451633-Qonnect/#key-features) [Sierra Gold](https://www.softwareadvice.com/call-accounting/sierra-gold-profile/) 4.50 [(2)](https://www.softwareadvice.com/call-accounting/sierra-gold-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Sierra Gold is a cloud-based telecom expense management solution that caters to the needs of infrastructure analysts and IT communications managers. The solution enables telecom and IT departments to manage data, voice and video expenses for wireless and wireline devices. Sierra Gold tracks wireless telecom assets and identifies underutilized extensions, which helps reduce maintenance costs. It also enables users to optimize network through traffic analysis, monitor trunks, route calls and locate circuit outages. The solution provides reporting that allows communications managers to upload and process invoices, search expenses by accounts or departments, allocate costs and export data. Sierra Gold lets users make projections for telecom usage and costs. They can also access call records for security and audit purposes. Other features include remote locking of phones, calls tagging and phone monitoring.... [Read more](https://www.softwareadvice.com/call-accounting/sierra-gold-profile/) ### Basic $300.00/month [See full pricing details](https://www.softwareadvice.com/call-accounting/sierra-gold-profile/#pricing-and-plans) [Management of Things](https://www.softwareadvice.com/telecom-expense-management/tims-profile/) 4.57 [(7)](https://www.softwareadvice.com/telecom-expense-management/tims-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and technology expenses. The platform, Management of Things, has been recognized by the AOTMP as the hottest new IT solution of 2021. Our SaaS solution – powered by our MoT technology platform – is designed to help modern-day enterprises manage their communications network services, assets and expenses. Our solution helps TEM teams gain full visibility and control over their network operations and spend. The technology drives automation workflows and facilitates the identification of billing errors and network optimization opportunities, both which drive expense management savings for the enterprise. The Tellennium technology platform can support all spend categories and is fully backed by U.S. based support teams. Our technology is also highly configurable to support the custom needs of each organization and reporting dashboards are also custom-tailored to support unique customer requirements. Our MoT technology platform supports all traditional TEM needs and expands capabilities for the 21st Century into what we refer to as the Management of Things (MoT).... [Read more](https://www.softwareadvice.com/telecom-expense-management/tims-profile/) ### Basic $3.00 [See full pricing details](https://www.softwareadvice.com/telecom-expense-management/tims-profile/#pricing-and-plans) [Genuity IT Admin Suite](https://www.softwareadvice.com/it-management/genuity-it-admin-suite-profile/) 4.65 [(17)](https://www.softwareadvice.com/it-management/genuity-it-admin-suite-profile/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Genuity IT Admin Suite is a cloud-based solution that allows businesses to generate actionable insights and manage workflows across various IT departments. It offers various key features such as network monitoring, spend analysis, asset performance tracking, ticket management and more. Genuity IT Admin Suite offers advanced analytics and reporting that helps businesses gain insights from their IT operations. It can help businesses in monitoring their network, manage tickets and alerts, and track the performance of their assets. Genuity IT Admin Suite lets users track IT spending and create custom reports. IT admins can manage and troubleshoot network issues. It also allows users to set up alerts for critical events such as downtime, failed applications or unauthorized access attempts.... [Read more](https://www.softwareadvice.com/it-management/genuity-it-admin-suite-profile/) ### Best rated features: Alerts/Escalation 5.0 Reporting/Analytics 5.0 IT Reporting 5.0 Customizable Fields 5.0 ### Worst rated features: SaaS Operations Management 3.0 Usage Tracking/Analytics 3.5 Vendor Management 4.0 Performance Metrics 4.0 [See all features](https://www.softwareadvice.com/it-management/genuity-it-admin-suite-profile/#key-features) ### Basic $29.99/month [See full pricing details](https://www.softwareadvice.com/it-management/genuity-it-admin-suite-profile/#pricing-and-plans) [Spenza](https://www.softwareadvice.com/wireless-expense-management/spenza-profile/) 4.67 [(3)](https://www.softwareadvice.com/wireless-expense-management/spenza-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Spenza is a cloud-based AI-driven connectivity management platform that caters to medium to large enterprises looking to optimize connectivity costs and gain visibility into telecom expenses. It offers an API platform to connect various connectivity providers, devices, and business applications. Spenza uses AI to analyze spend data and recommend optimized plans and provides an easy-to-use service management application to automate manual processes such as ordering, provisioning, and support. Enterprises can procure mobile plans, devices, and business communication services from Spenza’s curated marketplace. Spenza supports eSIM technology to activate and manage mobile plans for distributed workforces remotely.... [Read more](https://www.softwareadvice.com/wireless-expense-management/spenza-profile/) ### Best rated features: Reporting & Statistics 5.0 Billing for Voice 5.0 Inventory Management 5.0 Cost Analysis 5.0 [See all features](https://www.softwareadvice.com/wireless-expense-management/spenza-profile/#key-features) [Mindglobal](https://www.softwareadvice.com/telecom-expense-management/mindwireless-profile/) 4.0 [(2)](https://www.softwareadvice.com/telecom-expense-management/mindwireless-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Mindglobal is a web-based platform that provides real-time, anywhere access to holistic wireless management solutions that improve control and strategic decision-making. Its features including customized views, streamlined workflows and reporting enable managers a gain an overview of program performance. Plug-ins can be used to expand the ability to integrate data, manage change and refine analysis across the unique program.... [Read more](https://www.softwareadvice.com/telecom-expense-management/mindwireless-profile/) ### Best rated features: Self Service Portal 5.0 Asset Lifecycle Management 5.0 Procurement Management 5.0 Inventory Tracking 5.0 ### Worst rated features: IRS Compliance 2.0 Data Import/Export 3.0 Move/Add/Change Options 3.0 Discount Management 3.0 [See all features](https://www.softwareadvice.com/telecom-expense-management/mindwireless-profile/#key-features) [eXsight](https://www.softwareadvice.com/billing-and-provisioning/tem-suite-profile/) 4.29 [(14)](https://www.softwareadvice.com/billing-and-provisioning/tem-suite-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary eXsight by MTS is a telecom expense management suite. In the system, telecom expenses are attached to telecom assets, so that companies can maintain the minimum necessary inventory of their telecom assets all the time. The asset management module helps users manage unified communication assets such as video, voice, data and wireless. eXsight's invoice management module helps users prevent overspending before invoices are paid. The dispute management and recovery module track all invoice disputes from identification through resolution. The module reports progress along the way. Integrations include Microsoft, Avaya and Verizon Communications. Support is provided through email and over the phone.... [Read more](https://www.softwareadvice.com/billing-and-provisioning/tem-suite-profile/) [vManager](https://www.softwareadvice.com/wireless-expense-management/vmanager-profile/) 4.29 [(24)](https://www.softwareadvice.com/wireless-expense-management/vmanager-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary vManager is a cloud-based telecom expense management solution from vCom that helps users manage communications spending across inventories and carriers. It provides users with charts and graphs to show monthly spending by type, location and carrier. Users can prepare customized reports in the system. The user dashboard helps users see open action items, spend optimization opportunities and billing trends. The solution provides mobile apps for Android and iOS users. vManager provides an inventory module that standardizes data for communications assets across all carriers by product or location. Its invoice management module helps users consolidate invoices across multiple carriers and provides an aggregated view of charges by service and location. vManager provides security with 256-bit encryption and supports multi-factor authentication. It enables administrators to enforce complex password policies in the system. Support is offered via an online ticketing system.... [Read more](https://www.softwareadvice.com/wireless-expense-management/vmanager-profile/) [Tangoe TEM](https://www.softwareadvice.com/product/467749-Tangoe-TEM/) 3.46 [(13)](https://www.softwareadvice.com/product/467749-Tangoe-TEM/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Tangoe TEM is a telecom expense management platform designed to manage the lifecycle of telecommunications services. It supports organizations in industries such as retail, healthcare, manufacturing, and finance by providing tools to oversee telecom expenses and usage. The platform includes modules for ordering, inventory management, invoice processing, expense tracking, auditing, and payment management. AI-based automation enables teams to capture and verify invoices, identify billing errors, and ensure service charges align with actual usage. A centralized system maintains a detailed inventory of global telecom contracts and services, offering real-time visibility into expenses and usage through reporting and analytics. Built-in workflows manage service orders and changes, reducing manual errors and helping prevent unnecessary spending. The platform provides tools to streamline financial management and reconciliation. It enables efficient vendor payments by consolidating multiple invoices into single transactions and supports timely processing to avoid late fees.... [Read more](https://www.softwareadvice.com/product/467749-Tangoe-TEM/) ### Best rated features: Multiple Payment Options 5.0 Financial Management 4.0 Move/Add/Change Options 4.0 Customization 4.0 ### Worst rated features: IRS Compliance 4.0 Split Billing 4.0 Budgeting/Forecasting 4.0 Contract/License Management 4.0 [See all features](https://www.softwareadvice.com/product/467749-Tangoe-TEM/#key-features) [Billingbooth](https://www.softwareadvice.com/accounting/billingbooth-profile/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Billingbooth is a cloud-based telecom billing and accounting solution designed to manage subscription customers. Key features include billing and invoicing, work order management and financial reporting. This solution is suitable for small to midsized businesses. In Billingbooth’s billing and invoicing module, users can create products, services, customers and charges. They can also generate periodic invoices that will be automatically sent out. The system can support different sales models, including retail, wholesale and channel. Users can set up recurring charges for their subscription customers. Billingbooth also has a reporting module that allows users to pull up information on current and historical invoices, monthly revenue and yearly turnover. The solution also enables telecom providers to customize invoice template with their brand color and logo. Billingbooth offers integration with QuickBooks, Xero, KashFlow, Sage and more. It is priced per number of invoices issued. Support is offered through an online knowledge base.... [Read more](https://www.softwareadvice.com/accounting/billingbooth-profile/) ### Basic $29.95 [See full pricing details](https://www.softwareadvice.com/accounting/billingbooth-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/telecom-expense-management/?page=2) Telecom spending is one of the [biggest expenses](https://aotmp.com/telecom-management-industry-exist/) for businesses and corporations. There's no doubt that telecom infrastructure is absolutely critical to any organization—both for internal communications as well as communicating with external parties, including customers. In addition, new tools are required to manage fast changing requirements and telecom infrastructures. Telecom expense management is the process by which you manage your wireless, voice and data environment while keeping your business's overall operating costs down. It includes the following: - Building a telecom infrastructure inventory - Storing telecom bills in one place - Monitoring overcharges and contract violations through telecom audits - Negotiating with telecom vendors for better rates In this Buyer's Guide, we'll look at what telecom expense management software offers and the benefits of incorporating it into your telecom expense management strategy. We'll also look at considerations for specific types of users and some market trends buyers need to know about. Here's what we'll cover: [What Is Telecom Expense Management Software?](#WhatIsTelecomExpenseManagementSoftware) [Common Features of Telecom Expense Management Software](#CommonFeaturesofTelecomExpenseManagementSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Telecom Expense Management](#BenefitsofTelecomExpenseManagement) [Market Trends to Understand](#MarketTrendstoUnderstand) [Key Considerations](#KeyConsiderations) ## What Is Telecom Expense Management Software? Telecom expense management software enables businesses to control, manage and understand their overall telecom spending. This software processes and records large volumes of telecom data, such as costs, usage, billing and administration. It covers both landline as well as mobile or wireless telecom expenses across their complete life cycles, from procurement until retirement or replacement. _Call usage management in_ [Calero](https://www.calero.com/usage-management/telecom-uc-managers-can-wow-senior-management/) ## Common Features of Telecom Expense Management Software Vendors offer a variety of functional breadth and depth in their telecom expense management software. Here are some of the most common capabilities: **Invoice management** Automates the processing and payment of electronic and paper invoices including allocation of charges to different departments, payment approvals and bill payments. **Inventory and asset management** Centralizes your assets database, covering all steps in the asset life cycle, such as requisition, distribution, warranty management, replacement and retirement. Also includes purchase tracking and cost center assignment. **Call accounting** Facilitates the gathering, analysis, monitoring and reporting of call usage details. Eliminates telecom misuse, enhances telecom security and ensures accurate and quick call routing. [Call monitoring](https://www.softwareadvice.com/call-center/monitoring-comparison/) Helps maintain call quality standards, identify call problems and improve overall business and customer experience. [Contract management](https://www.softwareadvice.com/contract-management/) Includes contract negotiation and request-for-proposal (RFP) management. Enables users to store and access data on contracts and renegotiate to get the best return on investment. ## What Type of Buyer Are You? Before you start evaluating different telecom expense management systems, you'll want to know what buyer category you belong to. This process will help you understand what type of buyer you are and let you know which features will be most useful to you. It also provides the opportunity to examine what considerations you need to make now and what you need to consider if you want to scale. Most buyers fall into one of these categories: **Small businesses (up to 15 users).** Due to limited budgets, these buyers focus on eliminating telecom call misuse and thus reducing operating costs. They should purchase a telecom expense management system that offers "call accounting" as a must-have feature. Call accounting helps businesses identify call usage patterns and eliminate any type of telecom abuse within an organization such as calls exceeding a predetermined cost or other unauthorized calls. **Midsize businesses (15 to 50 users).** These are usually well established in their business and are dealing with larger call volumes and more sophisticated needs. They're looking for efficiency and productivity improvements and want to gain a competitive advantage through new technologies. They should opt for systems with invoice management, call monitoring and contract management features to make their overall telecom processes more efficient. **Large businesses (50+ users).** These buyers require customized business communication and management features to suit their complex needs. They manage large telecom infrastructures, so in addition to call accounting and monitoring, they also require inventory and asset management features. ## Benefits of Telecom Expense Management Software Though we've already covered some of the benefits of telecom expense management software, the following are major advantages businesses will gain from using this technology: **Telecom usage optimization.** One of the most important benefits of using telecom expense management software is the light it sheds on telecom data. The software enables users and administrators to see call usage information and identify areas where the most money is being spent. Businesses can use this insight and apply it to improve the management of users and suppliers. For example, an organization can optimize telecom rate plans to match usage patterns or leverage it's buying power to get better pricing from a supplier. In addition, telecom spending insights are useful for making better budget planning decisions. **Streamlined operations.** Many businesses lack a streamlined process for handling telecom invoices. This leads to large stacks of invoices that may require validation by one department and payment processing by another. Time is wasted and errors are more likely when these tasks are carried out manually across multiple departments. Telecom expense management software lets users handle these tasks from a centralized location, saving time and eliminating error. **Decreased operating costs.** Telecom expense management systems are designed to reduce wasteful spending and costs. These systems capture all costs related to the processing of telecom expenses and enable organizations to save money. This is achieved through various activities such as cost center allocation, managing billing disputes and verification of charges. All of these small savings lead to improved profits and oftentimes the total amount saved is significant. ## Market Trends to Understand As you begin your software comparison and evaluation, there are a couple trends in the market buyers should know about: **Investments in telecom expense management are growing.** Organizations are increasingly investing in telecom expense management software, perhaps by virtue of the significant and tangible telecom cost reduction that is being seen. From being able to control incorrect or fraudulent billing, to being able to negotiate and optimize telecom service plans, businesses are seeing huge benefits by implementing these systems, which gives them a competitive advantage over those that fail to invest in telecom expense management. **Constantly evolving business requirements.** Businesses of all sizes are continuously relying on their telecom expense management system providers to help them create and maintain an enterprise technology strategy. The definition of telecom expense management and what businesses need from such a solution is changing fast and has come to include almost all elements of technology and business management. For instance, from the usual telecom asset tracking and billing, to managing procurement, keeping inventory up to date with required licenses, automating tasks, machine to machine (M2M) communication and much more. ## Key Considerations Here are some important factors to think about before you purchase a telecom expense management solution: **Cloud or on-premise deployment.** This is one of the most important and consequential decisions you'll make when purchasing software. On-premise systems will typically have higher initial costs and may also require periodic system maintenance. On the other hand, cloud-based solutions will cost less upfront and will be managed by the vendor, but will have higher recurring costs. Users need to compare the total cost of ownership for all potential systems. **Integration requirements.** You must also consider whether the software integrates with your current VoIP and communication systems along with other solutions that you are using in your organization such as Microsoft Office 365 and G Suite (Google Apps for Work). **Software complexity.** Buying an overly complex system can be as bad as buying one that has too few features. Apart from paying for features that won't be used, complex systems present usability issues. So, before purchasing telecom expense management software, perform a clear assessment of exactly which functions you need. ### Related Telecom Expense Management Software - [Call Accounting Software](https://www.softwareadvice.com/call-accounting/) - [Chargeback Management Software](https://www.softwareadvice.com/category/4793-chargeback-management/) - [Corporate Tax Software](https://www.softwareadvice.com/corporate-tax/) - [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) - [Procure to Pay Software](https://www.softwareadvice.com/procure-to-pay/) - [Sales Tax Software](https://www.softwareadvice.com/sales-tax/) - [Tax Preparation Software](https://www.softwareadvice.com/tax-preparation/) - [Wireless Expense Management Software](https://www.softwareadvice.com/wireless-expense-management/)