vManager is a cloud-based telecom expense management solution from Vcom that helps users manage communications spending across inventories and carriers. It provides users with charts and graphs to show monthly spending by type, location and carrier.

Users can prepare customized reports in the system. The user dashboard helps users see open action items, spend optimization opportunities and billing trends. The solution provides mobile apps for Android and iOS users.

vManager provides an inventory module that standardizes data for communications assets across all carriers by product or location. Its invoice management module helps users consolidate invoices across multiple carriers and provides an aggregated view of charges by service and location.

vManager provides security with 256-bit encryption and supports multi-factor authentication. It enables administrators to enforce complex password policies in the system. Support is offered via an online ticketing system.

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Services offered

Services offered

Supported Operating System(s):

Web browser (OS agnostic)



3 Reviews of vManager

Overall rating

5.0 / 5 stars

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Bryce from Burkhart Dental Supply

Ease-of-use

Customer support

November 2012

Yes, Easy Telecom.

A must. Period.

Pros

Until you have experienced all your telecom needs being managed through the same system, you just don't know what you're missing. Procurement, trouble tickets, usage summaries, alerts, wireless, reporting, and much more. I could not go back.

Cons

It can be a bit overwhelming at the start, but the vCom staff will be right there for you.

Review Source: Capterra

Brett from ABHOW

Ease-of-use

Customer support

August 2012

Cost Savings and Ease of Use

We strongly recommend vCom's vManager for any company, small or large, to help manage Telecom services, reduce cost, and eliminate wasted time.

Pros

Utilizing vManager's ability to see all services and products in a simple to read format, we have found lines and services that we forgot we had. With Zero-usage reports and ideas for cost savings, we are in the process of cutting almost $2500 in monthly spend. With an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes!

Cons

The only Con has to be that since we don't utilize all of vCom's offered services, some tabs display no information.

Review Source: Capterra

Mary from Biogen Idec

Ease-of-use

Customer support

July 2012

Biogen Idec: VCom product review

It's a great, user friendly product and I really enjoy using it; very responsive account team too. They are a great pleasure to work with! Thanks

Pros

Hi: I have been using vManager for over one year now. I have used many carrier and TEM applications over the past several years but find the VCom platform one of the easiest to use. The info is all centralized: contract/pricing info, detail inventories, bill copies, etc. I especially like the inventory reporting for monitoring ckt removals, new adds, USOC details, etc. The graphical capability is also appealing, as the data is easy to read and presented in a concise format. In summary, I really like this tool for its ease of use, elegant reporting capability, and clean graphing. The VCom team is also very helpful and always willing to assist, which is a great attribute. Thanks

Cons

None that I can think of

Review Source: Capterra

Displaying 1 - 3 of 3 reviews