US Dollar

Ringio is a cloud-based call center management solution that features a CRM dialer, call routing, analytics and more. It’s used by sales teams in many industries such as healthcare, media, non-profit and banking.


The system can integrate with SalesForce.com, Zoho CRM and Google Contacts. These integrations allow businesses to route calls based on a variety of fields such as lead owner, pipeline stage and customer tier. It provides click-to-call capability directly from the CRM system and also automatically logs and records calls.


Ringio can be used with a wide range of devices including Macs, PCs, iOS devices Androids, softphones like Skype and IP phones such as Polycom or Cisco. From the mobile app, users can sync contacts, check voicemails and make calls from their business number.


New and existing users can access Ringio’s support and resources pages directly on their website; it consists of FAQs, a knowledge base, a blog, video guides and more.



LongDescription

Real Time Analytics

Call Transfer

IVR/Voice Recognition

Voice Mail

Auto-Dialer

Call Recording

Sales Trend Analysis

Call Center Management

VoIP

Call Routing

Contact Management

VoIP Connection

Lead Management

Mobile Access

Call Reporting

Caller ID

Telemarketing Management

Real Time Reporting

Open Database Design

Reporting/Analytics

Monitoring

Call Monitoring

Campaign Management

Automated Attendant

On-Demand Recording

Archiving & Retention

Customer History

Computer Telephony Integration

Multi-Channel Communication

Multi-User Collaboration

Chat/Messaging

Commenting/Notes

Pre-recorded Messages

Two-Way Audio & Video

Lead Capture

Performance Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Transfers/Routing

SMS Messaging

Real-Time Monitoring

Sales Pipeline Management

Automatic Call Distribution

Agent Interface

Blended Call Center

Lead Distribution

Communication Management

Call Logging

Customizable Fields

Call Disposition

Data Import/Export

Call List Management

Process/Workflow Automation

Email Templates

Virtual Extensions

Call Queues

Recording

Audio/Video Conferencing

Outbound Call Center

Screen Sharing

Sales Reports

Real Time Data

Electronic Faxes

Performance Metrics

Inbound Call Center

Ring Groups

Customizable Caller ID

Phone Key Input

Training Management

Queue Management

Role-Based Permissions

Call Conferencing

Workflow Management

Real-Time Updates

Email Management

Call Screening

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Fax Management

Deal Management

Mobile App

Interaction Tracking

Dashboard

Manual Dialer

Multiple Parties

Alerts/Escalation

Conferencing

Goal Setting/Tracking

Power Dialer

Contact Database

Voice Customization

Video Conferencing

Call Tracking

Onboarding

Pipedrive, Zoho CRM, Zendesk: $69 per user, per month
HubSpot: $89 per user, per month
Salesforce: $109 per user, per month

For the detailed pricing go to https://www.ring.io/pricing/ 
Free consultation available on request at https://www.ring.io/contact/


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