Agile Ticketing Software


 

Agile Ticketing offers enterprise class ticketing solutions for clients involved with the performing arts, film and music festivals, cinema and art houses, universities and colleges, garden and tour operators and regional ticketing portals. This is a fully integrated software and services product that helps with marketing and ticketing operations of client organizations.

Agile Ticketing offers various features including membership management, event ticketing and marketing, customer relationship management (CRM), as well as gift and loyalty card management. The system also provides integrated Facebook ticketing features, gate control and access management options and concessions and merchandise processing tools. The tool’s reporting and accounting services help in real-time accounting and auto-syndicate reporting.

Agile Ticketing integrates with third-party applications such as Rentrak and Facebook. The software is primarily used to perform marketing and ticketing functions for film festivals, art houses, call center order entries, online and kiosk sales and box offices. Some of its customers include Lipscomb University, Belmont University, The Belcourt Theatre and Franklin Theatre.

 

Agile Ticketing - Customer relations
 
  • Agile Ticketing - Customer relations
    Customer relations
  • Agile Ticketing - Events
    Events
  • Agile Ticketing - XML feeds
    XML feeds
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

4 Reviews of Agile Ticketing

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Lori from Sedona International Film Festival/Mary D. Fisher Theatre

May 2016

May 2016

Agile Ticketing is the most comprehensive ticketing software I've used.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software, on the whole, is user-friendly and easy to learn. Basic box office functions are a breeze to teach and my staff rarely has any issues related to the software. As administrator of the software, there is much to learn and remember. Daily and weekly tasks are quick and easy to master. But for those tasks that happen less frequently and when I need help remembering how I did it the last time, the Agile support team is always there for me. The online tutorials are a GREAT resource, but you can always pick up the phone and get a friendly staff member to walk you through anything.

No system is perfect, but Agile Ticketing as worked with us to problem solve and create manageable solutions when we need them. I can't recommend them highly enough.

Source: Capterra
 

Susan from Traverse City Film Festival

May 2016

May 2016

Agile is Great!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We've been using Agile for many years and have had an excellent experience throughout. We receive almost immediate response to small issues and very immediate response to any larger issue. The customization we've been able to work on together has greatly improved our overall product we are able to provide to our patrons. The growth Agile has experienced in the last few years has made them a stronger company with the ability to provide additional support to clients and create more diverse training content available at your fingertips. Agile is easy to use and we have been able to teach everyone from our youngest college students to our retired volunteers how to use it seamlessly. Everyone at Agile is a joy to work with, and we look forward to continuing our relationship in the future.

Source: Capterra
 

Nysselle from The Boston Jewish Film Festival

May 2016

May 2016

I have been working with Agile for many years and I am pleased with the program.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The pros - much more user friendly than other sites, according to many of our patrons. We do have an "older crowd" and they do have several difficulties using computers in general but by using Agile consistently over the years, we receive less phone calls every year. We have been complimented on our ease of ticketing purchases (obviously not by everyone) when customers compare to other programs such as Brown Paper Bag and Ovation.

A wish list: To be able to create data through mac programs. To be able to customize our reports so they are not so lengthy and that sum (manifest extract) up reports. For customers to be able to create their own calendar of what they are going to see.

Our executive director and myself are going to sit down together and write up a "wish list" ourselves of what we would like to see. Sometimes, I have found that you already have the options we are looking for but just didn't realize it. For example: Having a guest account for people to sign out rather than having an account. Our hope is to set up a conference call of some sort to review this with you.

The customer service has been outstanding - I don't think I have had to wait 5 minutes for a response from your representatives. They have been trained well and are knowledgeable in every aspect of your program.

Source: Capterra
 

Donald from Nantucket Dreamland Theater

May 2016

May 2016

Best decision we made!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Switching over to Agile was one of the best decisions we have made as a theater and a non-profit organization. The system is easy to use and understand and best of all it has cut down on data input and takes half the time, if not less to get our tickets up and running. Best of all the customer support is amazing! The team is friendly, quick to respond and they are there to answer any questions you might have ¿ big or small! I would recommend Agile again and again!

Source: Capterra