Orderry

RATING:

4.7

(26)

About Orderry

Orderry is a cloud-based inventory management application suitable for small to midsize businesses specializing in repair and maintenance services. Features include ticket tracking, inventory tracking tools, telephony services and point of sale functionality. Work can be tracked through the ticketing feature, and tickets are displayed in a table based on ticket status such as under repair, ready, issued and pending. Users can search for tickets based on number, item, customer name and customer phone number. Parts and merchandise are designated by category and SKU, and users can organize and move merchandise between locations to account for resource allocation. Point of sale features allow users to accept payment, print receipts and invoices and manage business...

Orderry Pricing

7-day free trial, no credit card required. Hobby: from $39/mo Startup: from $69/mo Business: from $99/mo Enterprise: from $199/mo

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Telephony

Orderry Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Orderry

1 - 5 of 26 Reviews

User Profile

John

Verified reviewer

Telecommunications, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Awesomesauce

PROS

Just love it. Tried many others and this is the easiest and most extenisible.

CONS

Can't really think of anything! We love it.

Levi

Maritime, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Works good for Boat service

We could set it up ourselves and get going on it immediately. It has been so easy to use.

PROS

It’s customizable. Its affordable. Its easy to use. We can do everything we need to complete and invoice while out mobile. I love that we are able to enter in one time items, and then decide if they are going to be a part of the permanent menu or one time use. It is really helping with building out our menu quickly.

CONS

Its missing some features that we would like, such as making basic canned jobs that are made up of specific parts and labor, that we can reuse

Reason for choosing Orderry

Its Price was within our startup budget. Had enough features, and was mobile friendly

Reasons for switching to Orderry

We wanted something that was not so terrible to use, was mobile friendly, and more affordable

Paul

Automotive, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2024

Love some aspects, wish there was more customizations available

We don't mind it, but haven't found anything better out there so we are happy staying with it for now.

PROS

We like that we are able to create work orders and easily push these over into invoices that we can print out for our customers. We also really like the fact that we could customize the different templates.

CONS

We don't like the how you are unable to organize line items within a Work Order. For example, if we are doing a full service, replacing a clutch, and replacing a shock, plus we buy a ton of parts, we ideally want to be able to organize the Work Order/Invoice into groups so the customer can see all the shop supplies used in the service, then see the parts used for the clutch repair, etc.

Shannon

Luxury Goods & Jewelry, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Perfect for managing small family owned jewelry business

It's been great so Far! A great deal of our administrative and operational needs were met since using Orderry.

PROS

I love the ease of creating and adjusting work order, the ticketing features and the liberty to configure a work order form according to the nature of our operations.

CONS

I would love for the reporting section to include a Tax report component.

Reason for choosing Orderry

Primarily because of the affordability and features provided in the product/software.

Shane

Automotive, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great, easy to use CRM software

Overall very pleased with software so far.

PROS

I like that it is cloud based and works on all of my devices including iphone and ipad. It is very easy to add photos and create customer invoices.

CONS

The ability for customers to check the status of their work via embedded code on my website seems broken.

Reason for choosing Orderry

I have used Lightspeed in the past and is a great product but is extremely expensive.

Vendor Response

Thank you for your review, Shane J.! We are happy to know that you are pleased with our product. To resolve your issue with the statuses, provide us please with more details write our support team in the pop-up chat window in your Orderry account or send an email to help@orderry.com

Replied September 2021