About Ticketbud

Ticketbud is a cloud-based event ticketing software that offers event ticket sales, attendee management and promotional capabilities. Android and iOS apps available.

The solution allows users to create new event pages and accept online registrations. Users can also upload descriptions and photos related to their events and create social media widgets for sales generation. Ticketbud features mobile point-of-sale, which allows users to accept credit card payments on the event venue.

Ticketbud features web editor, which allows users to set up and customize designs of their event pages. The platform also offers reporting and analytics, allowing users to view event statuses and compare data across multiple events. The dashboard provides multiple reports, s...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

26 Reviews of Ticketbud

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

June 2017

Eric from TDHS Multi Year Reunion

Industry: Printing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Pros

Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

May 2017

Diane from First Person Inc.

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2017

Good software and outstanding customer service!

Pros

First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money.

January 2020

kristina from Denver Free Fun

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

1.0

Functionality

5.0

January 2020

Easy to Use Ticketing

Pros

It was very easy to set up and use this software. The daily payouts were great.

Cons

I had an event scheduled and someone who was not an organizer of the event contacted Ticketbud and cancelled the event without my knowledge. They removed the event and refunded all the ticketholders without notifying me and I ended up incurring expenses from that. They never contacted me and when I contacted them about it, they never bothered to respond. Very poor customer service and should never have happened with no contact.

October 2019

Gemma from American Youth Academy

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Ticketbud

Excellent software. Very helpful.

Pros

Easy to use. Easy to manage. Easy to generate the reports.

Cons

I didn't see any negative about the software. Looks good to us.

March 2018

Ray from Killerspots.com, Inc.

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2018

Our team liked using ticketbud for our traveling show.

Pros

We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard

Cons

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Response from Ticketbud

Replied March 2018

Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future.