TicketSauce

RATING:

4.7

(10)
Overview

About TicketSauce

TicketSauce is an event management software for the virtual event industry. A white label solution with built-in event ticketing and marketing tools, it is designed to address the needs of agencies building their branded events, seated music venues, and multi-day festival organizers. This software provider aims to be a disruptor by offering enterprise-grade features for self-managing events. The list of features includes interactive tools for seat selection, ticket upgrades and transfers, series and timed entries, and season passes. It also comes with management tools for attendees, badges, sponsors, volunteers, clients, vendors, and customers, as well as conferences, seminars, conventions, and exhibits. TicketSauce can help with social media promotion, lead retrieval,...

TicketSauce Pricing

Contact Ticketsauce for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Full Suite of Solutions
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TicketSauce Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TicketSauce

10 Reviews

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Very useful ticketing software for customers, no fees for them

PROS

Single page checkout, no vendor logo required on the page, endless customization for the client, ability to make the print-out tickets look however you want, etc.

CONS

Not a lot of cons, but the large amount of customizability might lead to a less easy experience for people looking for turnkey quick solutions

Dustin

Media Production, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

We use Ticketsauce daily for all of our event needs

PROS

It's easy to use, intuitive, has way more features than previous ticket platforms we've used. Customer support is excellent if we do run into any issues.

CONS

Integration with sharing events on social platforms.

Reasons for switching to TicketSauce

Ticketsauce has a lot more features we need and it's more customizable. Easier access to support if we have any questions or need help

Chaye

Music, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed June 2020

Not As Promised

I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability.

PROS

One-page checkout Offers Private Label Dedicated Client Services Director

CONS

Poorly designed software unreliable app Inability to make certain updates independent of tech support clunky system/requires too many steps to complete an action Inability to easily gather real-time data

Reasons for switching to TicketSauce

We were promised robust functionality, a much better ticketing platform, payout and overall experience than what Eventbrite offers.

Irene N

Museums and Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

TicketSaurce

I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum.

PROS

What I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer.

CONS

As a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours.

Reason for choosing TicketSauce

TicketSauce was and is the best cost-effective for our organization.

Rachel

Entertainment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Ticketsauce Feedback

10/10

PROS

Easy to use, customizable, quick to respond to help issues

CONS

Nothing at this time. They are always very helpful with any product feedback we give them.

Jeremy

Media Production, 1,001-5,000 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

TicketSauce is my favorite ticketing platform

PROS

TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.

CONS

Platform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve.

Jake

Entertainment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent Ticketing Platform

PROS

TicketSauce's technology is far superior to every ticketing company we've used in the past, and well as excellent customer service.

CONS

No issues thus far! I highly recommend Ticket Sauce!

Jon

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Intuitive & Clean

PROS

The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick.

CONS

I hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software.

Lisa

Public Relations and Communications, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2021

Super Easy to Use, Intuitive and Game Changer for live events - love it!!

Great customer service and response, came up with other marketing ideas as well that the team hadn't thought of to pursue!

PROS

Robust software features including timed ticket entry, socially distanced no-touch service, mobile apps, secure ticket buying, super easy to use and intuitive ticket buying process

CONS

Didn't experience any problems to date and very useful platform

Michael

Music, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

great system

PROS

Customer service is the best. Very fast.

CONS

Nothing I can think of. They're really great.

10 Reviews