Yapla

RATING:

4.9

(7)
Overview

About Yapla

Designed by and for associations, Yapla is an all-in-one payment and management platform that gives you the time to accomplish the mission of your association. Manage your membership, sell tickets or receive donations online in less than 5 minutes. Benefits : - Reduce its costs - Simplify its management and save time - Centralize its data - Receive online payments - Improve its communication - Offer new services to members Yapla promises to help cultivate commitment. - Handle your organization’s memberships, registrations, sales, and donations using a single platform. - Configure and personalize Yapla to be in sync with your business processes. - Get a streamlined overview of your organization’s operations and quickly export the data you need. Our team of NPO exper...

Yapla Pricing

https://yapla.ca/en/pricing

Starting price: 

CA$24.00 per month

Free trial: 

Available

Free version: 

Available

Memberships
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Yapla Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Yapla

7 Reviews

Nicholas

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Yapla changed our NPO for the better

Overall Yapla has been very great to work with. They are responsive to our requests within the parameters of the existing systems and the functionality for events, membership, and accounting management are unmatched. I'd recommend this system to similar organizations; however, I would encourage them to consider the transaction fees in addition to the license fees.

PROS

Overall I would recommend Yapla to any organization that manages events, accounting and memberships. Additional strengths include: front-end development looks much nicer in comparison to competitors; seamless membership management and processing; accurate and synchronized accounting records; API integration with other organizations - at a cost; and integration of the website content with email campaigns allow for ease of communication curation.

CONS

The monthly cost of licenses paired with the limitation to one user/license - Due to the limitation of one user per license and the system's inability to log you out due to inactivity, you are somewhat cornered into needing additional licenses. In addition, there is a steep percentage charged as transaction fees; we have had to restructure our membership charges to accommodate for this. Lastly, Yapla has spoken about additional features being integrated for over a year. At this point, they have not roled any of these new features out and haven't provided any timelines in doing so.

Reason for choosing Yapla

Yapla already worked with other organizations similar to ours and they were willing to work within our price range. Wild Apricot did not have a system built out that already met our needs and would have been much more labour intensive in order to set up effectively. In addition, Yapla's accounting record system built into their transaction systems beat any other competitor.

Reasons for switching to Yapla

Silkstart's system was not integrated with its accounting records. As a result, our accounting records in Silkstart took too much manual management and eventually became obsolete. Silkstart also asked for ridiculous costs associated with system improvements, yet they never provided ongoing improvements of the system.

Vendor Response

Thank you very much for your valuable feedback! On Yapla, we offer many features designed by and for NPOs. We work every day to make the platform evolve in order to always better answer the wide range of needs in terms of management and online payment of NPOs. Don't hesitate to tell others about Yapla!

Replied May 2022

Jean Francois

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

A must discover all in one solution for non-profits.

As an agency implementing Yapla to our customer's projects was a great experience. I have to say that the support is great. Yapla is a rich solution with many possibilities. The support team helped us get going fast and help our customers take advantage of the solution. We truly feel like a partner.

PROS

Yapla helps our customers manage members/relation, events, donation, websites and communication in a single environment. It's a powerful tool for small and big NPO's. It adapts to almost all workflows. It always up to date and our customers never have to pay for maintenance.

CONS

Although we know it's coming soon, a few functionalities in the CRM could be added to make the product perfect.

Reason for choosing Yapla

Mature solution. Great support. All the features our customers need.

Reasons for switching to Yapla

We needed to do away with the burden of maintaining several technologies in our ecosystem. We can now focus on what we do best : strategy and marketing. After analysis, we came to the conclusion that Yapla is a serious player that we are comfortable proposing to our customers.

Vendor Response

Thank you very much jean Francois for taking the time to share your opinion with us! Indeed, all the interest of Yapla lies in the connection between our different features (all-in-one). We are proud to work hand in hand with you, the feedback from our customers who go through your agency Riposte are unanimous, they are all very satisfied with your services both in terms of consulting, creation or web integration.

Replied April 2022

Harriet

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Figure skating club

Yapla has greatly facilitated the registration process while offering full control over the who can register and when like limiting pre-registration for existing members until a certain time and date, before enabling new members to enroll and register. Yapla enabled the club to move 100% of transactions on-line for both registrations and merchandise purchases so there are no more cash and cheques to manage.

PROS

Yapla has the functionalities to manage everything we need .. website, membership, event registration, online payments, automatically generated communications and receipts, newsletters, surveys and forms .. all in one place.

CONS

The payment processing is slightly limited in what refunds can be performed. The complexity of the software can be overwhelming for new users and it is easy to not use all of the functionalities to their full capacity.

Reason for choosing Yapla

The look and feel of the user interface and that it is full bilingual french/english.

Vendor Response

Thanks a lot Harriet for taking the time to share your feedback with us! We are glad that Yapla is useful in your different associative activities, especially if it simplifies your life as well as your members'!

Replied April 2022

Najat

Accounting, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Excéllence

Une très bonne expérience, je vous souhaite une très bonne continuation.

PROS

Ce qui m'a plu le plus sur yapla c'est le téléchargement de données.

CONS

Il n'y a rien à signaler sur ce point. Je suis très satisfaite.

Vendor Response

Bonjour Najat, un grand merci pour votre message ! Nous sommes ravis que vous soyez satisfaite de votre expérience avec Yapla Excellente continuation à vous aussi !

Replied December 2023

Gérard

Museums and Institutions, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Accompagnement utilisateur

PROS

le support aux utilisateurs est trés réactif

CONS

temps d'appropriation mais avec un soutien efficient

Jean Claude

Museums and Institutions, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Simplicité et support de qualité

Newsletter et facturation

PROS

Newsletter et factures, un design simple et efficace

CONS

Design un peu minimaliste... Pas de correcteur d'orthographe

Edmond

Civic & Social Organization, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2022

facilité

niveau comptabilité

PROS

pour les associations bien claire et bien expliqué

CONS

rien à dire pour l'instant je n'ai pas trouvé de dificultés v

Vendor Response

Thank you very much for your review Edmond! We hope to continue to satisfy you and maybe one day earn a 5th star from you Wish you the best in your projects!

Replied May 2022

7 Reviews