Bookeo Software


 

Bookeo is a cloud-based booking and reservation solution that caters to tour operators, travel agencies, schools, therapists, photographers and event organizers. The solution offers Bookeo Appointments, Bookeo Classes and Bookeo Tours modules within a suite. Primary features include appointment booking as well as tour and class scheduling and booking.

Other features include appointment calendars, a client database, online payments and scheduling, and the solution offers marketing capabilities. It also allows users to customize their reservation widgets, track reservations, send email and text notifications, manage booking carts and customer views of tour bookings, schedule tours and activities, maintain a customer database and generate advanced reports.

Bookeo helps users manage their workflow and analyze business performance. It offers integration with payment portals, calendars, shopping websites and website builder applications. Some of these include Stripe, Authorize.net, PayPal, Sage Pay, Google Sites, Tumblr, WordPress, Xero, QuickBooks, Shopify, Google Calendar, iCal, Office 365 and Outlook. Bookeo is available in 32 languages including English, French, German, Italian and Spanish.

 

Bookeo - Scheduling
 
  • Bookeo - Scheduling
    Scheduling
  • Bookeo - Appointment booking
    Appointment booking
  • Bookeo - Calendar integration
    Calendar integration
  • Bookeo - Client database
    Client database
  • Bookeo - Customer profile
    Customer profile
  • Bookeo - Online payments
    Online payments
Supported Operating System(s):
Web browser (OS agnostic)

25 Reviews of Bookeo

 

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Software Advice Reviews (2)
More Reviews (23)

Showing 1-2 of 2

kejuiana from Ga Itp
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

very good sheduling system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to navigate. easy to implement. sends automatic appointment notifications and reminders. help desk is very responsive

Cons

could use more features like ability to set up group meetings
setting up cancellation policy is confusing

 
 

Sharni from Nappy Shoppe LLC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Does the job, but could it do better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you book any kind of classes, this software does the job.

Pros

Manages multiple teachers and rooms/resources.
Mostly easy to use
Accessible from anywhere
Can integrate into any site
Takes payment for you.

Cons

Would be good to have a calendar format. You cant show the public the google calendar as it shows private info.
I have had this software for over 5 years, and only seen one or two improvements. There are features it could do with but they do not seem to be working on it. Given that it is a subscription model, one would expect the software to be improved upon regularity.
Back end could be friendlier. Not as mobile friendly as it could be. Takes a bit to teach staff how to find classes and create bookings in store.

 
 
 
Showing 1-20 of 23

Daniel from Magic Wind Adventure Sailing
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Just a huge thank you to Bookeo! We have been with you since 2012 and have been nothing but satisfied.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
Support

Business has increased. Bookings come in at all hours of the day. No need to man phones 24/7.

Pros

Price is right. Easy to use. They are always updating and listening to their customers. Easy integration. My customers love using Bookeo to book their tour with my charter company. Zero complaints!

Source: Capterra
 

Asma from My French Club
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Real good and easy. At the beginning it takes a bit to get used to it , but it is so worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

No more hassle with access sheets .I gained time and money. it is all in one place now.

Pros

-very easy to use
-access to the help functions and staff. They are always helpful and answer very fast.
-manages all my customers and payments and courses
-easy to create and update new courses
-has plenty and plenty of functionalities that I chose or not to use.
-price is very reasonable comparing to other alike

Cons

-I wish it had more functionalities for one on one tutoring businesses.
- every 2 year I would have to download my data cause it gets deleted, not the customers database though.

Source: Capterra
 

Brennan from ESCAPE Newport News

May 2017

May 2017

Great service, backed by great service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Flexible, intuitive, and useful. Their support staff is prompt and helpful, with incredible service.

Cons

Occasional need to write the support team, due to various intricacies (for example, certain activities that get booked have to be categorized in certain ways in order for the software to understand how to act).

Source: Capterra
 

Eesha from Siddhi Space

April 2017

April 2017

Excellent service, functional, highly recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service is what tipped me over the line. I tried many softwares with similar features but this one was the most functional and excels with both front end visuals and back end user friendliness, and the customer management section is a super convenient bonus which will save me lots of time.

Cons

It would be nice if this software also had a nice calendar view, but since it does everything else I need I decided to settle for the nice event view.

Source: Capterra
 

Mardi from The Loft
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Poor Experience with Bookeo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was a customer of Bookeo for about two months. During that time, I received horrible customer service. They would only answer questions via email. When they did return an email, your questions was never fully addressed. They claim the software is easy to set-up, it is not. Since they will not talk to you on the phone you are forced into paying hundreds of dollars for their set up service. If it is that hard to establish a new relationship with Bookeo, I sure wasn't willing to become dependent on their software just to receive the same treatment in the coming years. Canceling my subscription was a great decision and I found a much better product that is more flexible.

Pros

it looked professional on the surface

Cons

customer support

Source: Capterra
 

Christian from Party Bike San Jose
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I have had only a small amount of trouble, and anytime I think I am stuck Customer Support fixes it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

I love Bookeo Customer Support. They have fixed everything I have had trouble with, they do it quickly and in a friendly manner. They are unbelievably helpful.

Pros

Ease of use

Source: Capterra
 

diana from Unicorn pole studio
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

best I've tried so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

finally I have a page that works like I want. It was a little hard to understand what to do with some of the settings, but your help is very very good! quick answer on email and god descriptions what to do. Even so, I didn't get it, but I am surprized and very impressed you went into my page and fixed all the thing for me :) I will definitly recommend you. :) thank you!

Pros

how to have controll over members, easy set up, simple good overview

Cons

not much, just some few settings i didn't find, but got help with that quickly

Advice to Others

no not at the moment

Source: Capterra
 

Lindsey from ThoughtSTEM, LLC

November 2016

November 2016

Great Tool for Selling After-school Programs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We switched over from a very expensive After-school Program Management Software to Bookeo a few months ago, and so far we're really happy with our choice. I appreciate how cost effective Bookeo is compared to other solutions out there. Bookeo has its quirks, but so far, there hasn't been a barrier that their customer service couldn't help us overcome!

Source: Capterra
 

Ramiro from Pacific Marine Mammal Center
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Bookeo delivers an amazing product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation system! It has been very user friendly on both the administrative and customer ends. We were able to successfully integrate it onto our personal website as well as other social media pages very easily. The customer support has been fantastic as well! We have reached out several times and the Bookeo support team (especially Marcia Murphy) always answer the question fully, with supporting examples, within the hour! Bookeo also offers several features and functionality that allow us to make each of our 10 programs unique. Something that could make Bookeo better would be changes to its aesthetics. Overall, the product is reasonably priced, easy, and multidimensional and we would recommend it to any organization or user!

Pros

Ease, Features & Functionality, Customer Support!

Cons

Aesthetics. It would be a nice to be able to change the look and feel of Bookeo on our websites to match certain colors and themes.

Source: Capterra
 

David from Bogota Salsa Tour
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

It can be your solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As other users of booking software agreed, bookeo does not have the nicest looking system, however the value for money is amazing. For counties were the payment gateways don´t take out your profit (I mean they are very expensive and you get charged to get your money on your local bank), bookeo is the best option to organize your tour company and give a professional service to your customer.

Pros

Excellent value of money.
Lots of bookings for cheap.
Lots of functionalities for middle and big companies.
Multi language
Multi currency

Cons

Old fashoned look
Not individual buttoms to integrate into your webpage
Not conected with latin american gateways

Source: Capterra
 

Tom from Phenomenal Enterprises Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

I cannot explain how grateful I am to have found Bookeo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been searching for so long. I probably have at least 100 trial accounts with reservation software, but none have been able to do what I wanted with Bookeo. It's the best end of story

Source: Capterra
 

Kelly from Violet Flame Studios

April 2016

April 2016

In love with Bookeo

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found exactly what we needed with Bookeo.

This system is easy to use for both the end user as well as administrators. The demo is seamless and allows for testing of all features ~ in fact the demo for the end user was so good that I signed up for a paid account before I even saw the admin side or spoke with anyone at Bookeo. It's that good. Once I got into the admin screens to begin setting up my system ~ I knew this was the system I had been searching for.

Bookeo was the only product out there that had everything we were looking for in a registration system: flexibility in class scheduling, ease of use for the student, mobile-responsive, gift cards, multi pass packages, promotions, Mail Chimp integration, Stripe integration, and more - it just does absolutely everything we need! And the setup was so intuitive!! There was no waiting to meet with a "trainer" to begin setup, it's just so easy. All you have to do is know how to read.

One of the BEST things about Bookeo is their customer service. I had many questions in our unique setup, and they answered every one of them within about an hour or less, and they answered them with actual answers that helped me accomplish what I needed to do. They solved everything I threw at them, expect for one minor thing. I cannot say enough good things about them.

Oh! And their pricing is perfectly affordable. No hidden or extra costs, just one monthly fee based on a generous tier of registrations each month.

Our students love it too. They love that it's so quick and easy to register for classes!

And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.

Stop looking, get Bookeo.

Source: Capterra
 

Michael from Health Essence Therapies

March 2016

March 2016

Bookeo - A seriously amazing business appointment application!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception.

I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website.

And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later.

I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Source: Capterra
 

Jason from Louisville Escape

March 2016

March 2016

Great company

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I had to give this company 4 stars under ease of use because some of the features and settings are a little confusing. HOWEVER the customer service is so quick to respond (even after hours and weekends) that the overall rating still had to be 5 stars. Even the parts that are confusing are easily taken care of with a quick email to their help desk. They explain in plain and simple terms how to accomplish whatever it is that you are trying to do. I wish that more companies stood behind their customers like this.

Source: Capterra
 

Eric from Aplanet Movers

March 2016

March 2016

Very versatile software, excellent service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This software turned out to be much better than anticipated. I am very pleased with all the functions and features along with the great service I have received so far. Customer service has been very responsive and helpful. I'm so glad that I chose this service above others out there, it is definitely heads above the rest!

Thanks for all your kind help, much appreciated!

Source: Capterra
 

Jodi from The Hypnotherapy Clinic

May 2015

May 2015

Best Customer Service and easy to use program!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Bookeo is easy to install and set up, the help menu is extensive and when ever i contact the support team they are fast to respond and extremely helpful even though i am sure i drive them nuts!

My clients love the reminders the system automatically sends out and being able to provide a customized booking confirmation email works perfectly for me.

If you are running a service business don't bother with the flash bang expensive programs, you don't need them. Bookeo is easy, low cost, great service, saves time, saves money and a fantastic product.
Jodi
The Hypnotherapy Clinic

Source: Capterra
 

Ruth from Spiritual Crisis Cunsulting Service

March 2015

March 2015

Straightforward, fast, easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After checking out lots of appt. booking sites, I must say that Bookeo is at the top for having a logically designed approach that can speak to basic users as well as programmers. Wow! I was tickled to death. And the service was fast, personal and very helpful. Congratulations to those involved, from design to execution. This should be an example to all who expect the public to easily incorporate their offerings.

Source: Capterra
 

Al from DBMS

March 2015

March 2015

The hidden secret that powers our website. Classes are booked and paid in moments.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After a long and careful search, Bookeo has proven to be a fantastic fit for our organization's online class enrollment needs. The user never even knows they "left" our website! The integration with our internally developed Wordpress website and the PayPal Pro payment gateway is phenomenal, and is an amazing value. Every single question we had for support was answered promptly and clearly. The recent addition of the ability to customize and store custom participant data fields took Bookeo to the very best level of service for our customers. Thank you!

Source: Capterra
 

Natalia from NutriSalud

March 2015

March 2015

We've outgrown Bookeo

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Bookeo is great for small businesses and I am sure this is their focus. However, in our case we have outgrown what they have to offer and need to move to a more professional system. Bookeo is flexible, multilingual and customer support is excellent. Unfortunately it is not very flexible for telephone booking and it seems to expect all your customers will book online. We've has some good 3 years with this app and we do recommend for small operations.

Source: Capterra
 

Misael from ISLA Language

February 2015

February 2015

Awesome customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I tried around 10 different services. Although this wasn't my first option, I gave it a try because of their superior Spanish language option. We hit a snag with our payment service and even while on trial period, they found a solution! They saved our project and of course they got the job. My only con is that the learning curve is a little bit steep and I attribute it to the workflow and design of the page, that sometimes is a little bit confusing. (But honestly, after trying out 10 different solutions, this is one of the least difficult to learn.)

Source: Capterra