Bookeo Software


 

Bookeo is a cloud-based booking and reservation solution that caters to tour operators, travel agencies, schools, therapists, photographers and event organizers. The solution offers Bookeo Appointments, Bookeo Classes and Bookeo Tours modules within a suite. Primary features include appointment booking as well as tour and class scheduling and booking.

Other features include appointment calendars, a client database, online payments and scheduling, and the solution offers marketing capabilities. It also allows users to customize their reservation widgets, track reservations, send email and text notifications, manage booking carts and customer views of tour bookings, schedule tours and activities, maintain a customer database and generate advanced reports.

Bookeo helps users manage their workflow and analyze business performance. It offers integration with payment portals, calendars, shopping websites and website builder applications. Some of these include Stripe, Authorize.net, PayPal, Sage Pay, Google Sites, Tumblr, WordPress, Xero, QuickBooks, Shopify, Google Calendar, iCal, Office 365 and Outlook. Bookeo is available in 32 languages including English, French, German, Italian and Spanish.

 

Bookeo - Scheduling
 
  • Bookeo - Scheduling
    Scheduling
  • Bookeo - Appointment booking
    Appointment booking
  • Bookeo - Calendar integration
    Calendar integration
  • Bookeo - Client database
    Client database
  • Bookeo - Customer profile
    Customer profile
  • Bookeo - Online payments
    Online payments
Supported Operating System(s):
Web browser (OS agnostic)

39 Reviews of Bookeo

 

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Software Advice Reviews (3)
More Reviews (36)

Showing 1-3 of 3

Dan from Thousand Islands Bicycle Co.
Specialty: Biking
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

easy to use-perfect for small business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t use and one of the most cost effective options I have seen.

Pros

simple back end with enough options to fully customize your online booking system. A easy to use client management system that also allows you to manage your staffing.

Cons

unfortunately bookeo is unable to directly link to a online waiver service-this is the only part of the system I wasn't happy with

Review Source
 
 

kejuiana from Ga Itp
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

very good sheduling system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

easy to navigate. easy to implement. sends automatic appointment notifications and reminders. help desk is very responsive

Cons

could use more features like ability to set up group meetings
setting up cancellation policy is confusing

Review Source
 
 

Sharni from Nappy Shoppe LLC
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Does the job, but could it do better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you book any kind of classes, this software does the job.

Pros

Manages multiple teachers and rooms/resources.
Mostly easy to use
Accessible from anywhere
Can integrate into any site
Takes payment for you.

Cons

Would be good to have a calendar format. You cant show the public the google calendar as it shows private info.
I have had this software for over 5 years, and only seen one or two improvements. There are features it could do with but they do not seem to be working on it. Given that it is a subscription model, one would expect the software to be improved upon regularity.
Back end could be friendlier. Not as mobile friendly as it could be. Takes a bit to teach staff how to find classes and create bookings in store.

 
 
 
Showing 1-20 of 36

Adam from Toronto Free Walking Tours

July 2018

July 2018

Excellent so far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Brilliant and easy to use interface, if not slightly outdated. It does what it should and is easy to use!
Great detail to personal touches
Great detail to modifications and customer information requirements.
EXCELLENT and fast customer service!

Cons

Just a little of an old interface perhaps, but nothing to worry about. Really impressive. The money might make some balk at first, but, not even a splash in the ocean for what the site offers me and lets me receive back in return.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: July 2018

July 2018

 

Hi Adam,

Thanks for taking the time to leave us such a great review! We really appreciate your feedback.

If there's ever anything you need in the future, please don't hesitate to reach out!

Thanks again,
Shannon

 

Gail from Zia Park Equestrian Centre

June 2018

June 2018

I use Bookeo for trail ride bookings for my horse riding tours

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It saves me a great deal of time making bookings, as customers can do this themselves. Having a payment facility is great as I have a lot fewer "no shows" as patrons have paid for the experience in advance. My customers like it because they don't have to wait for me to answer an email or return a phone call.

Pros

This is my first experience using a booking system for my horse riding business. The customer support is first class. My questions are answered promptly, fully, professionally and I have never been made to feel that I am asking the obvious although I think that has often been the case.

Cons

I have just started using the software, and have not found anything to dislike so far. As this is my first experience with booking software, I have nothing to compare it with.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: June 2018

June 2018

 

Hi Gail, thank you for the great review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.
Thanks again,
Shannon

 

Émilie from Clinique d'Acupuncture Sociale du Plateau

June 2018

June 2018

Very amazing customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In general, Bookeo is easy to use. There's a lot of functionality, but it's ok. But we needed assistance twice during a week and the customer service reply to us almost immediately. Their response was rapid and clear. We solved our problem rapidly. That is something I very appreciate and recommend. Thanks!

Cons

The visual for the users of this software is minimal and not very attractive. It is very simplistic, not very beautiful to look at.
But that's alright for the person who book online with it.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: June 2018

June 2018

 

Hi Émilie, thank you for your kind review! It's always been a pleasure working with you.
I think you will be glad to know that we are working on a new UI.
If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Cheers
Shannon

 

Brittany from Recreational Services

May 2018

May 2018

Complete lack of accountability, any attempt to contact this company is met with only hostility.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

A determine 3 years of being a loyal customer, I ask one question that they have no answer to! When confronted, I was threatened to have my account deleted rather than receiving the customer support I originally asked for regarding gift vouchers

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: June 2018

June 2018

 

Hi Brittany,

I am sorry to read that you had a bad experience with our customer support. I checked the email thread and saw that you did report an issue with gift vouchers, but repeatedly refused to provide any details. You also used some abusive language towards our customer support agents.

Our technical support team answered promptly to your emails and asked multiple times to please provide more information about the issue. You refused to do this every time. They checked the gift voucher settings, and even tried to redeem a voucher. Everything seemed to be working correctly. And some vouchers had already been redeemed by your customers.

After many emails, you finally provided details of the issue, and our customer support team was able to identify that an incorrect gift certificate customization had been applied.

If customers provide details about an issue, or answer to the questions we ask, we can timely solve the problem they are experiencing.

Cheers
Alice

 

Jennifer from Mouse Trap Escape Experience
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent product and the customer service is spot on! Hats off to all the staff!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For one affordable monthly fee our customers are able to book easily, and we receive the demographic information that we specifically selected and need in order to run our business better.

Pros

It is easy to use, once you get the hang of it. The reporting feature is invaluable to our business and our forcasting. I love the seamless integration with our website.

Cons

I would like to see a product that has more of the features that escape room owners need, and a bit of a better look on our website integration.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: May 2018

May 2018

 

Thank you for the great review, Jennifer! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We value and appreciate receiving our customers¿ feedback and suggestions in order to improve Bookeo. Please send your feature requests to help@bookeo.com.

Thanks again,
Shannon

 

Lana from Permanent Makeup by Lana Schluter RN, BSN
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

My company is loosing a lot of money because of this application and no support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Pros

no pros.

Cons

Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time.
Lost a lot of business over the years because people have hard time booking their appointments and because their application is often loading very slowly or does not load at all days on and days off and no support to fix the problems fast. Don't waste your money. look for a good application that is stable and doesn't not make it difficult for your customers to book their appointments . with their application you will save pennies but lose thousands. I am truly fed up with it and taking my business elsewhere

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: May 2018

May 2018

 

Hi Lana,
I am sorry to read about the issues you are experiencing.
You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour.
Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers are required to scroll down a lot before they can see the booking widget. We highly recommend placing the widget at or near the top of the page.
Additionally, our Technical Support Team tested the website page where you integrated the widget, and the widget loads in a fraction of a second. If you experienced delays in the past, these can occur if other scripts in your web page (such as the tracker you have for analytics) are slow in loading - this can slow down the loading of other elements in the page.
If we can be of assistance, please do not hesitate to contact us.

Shannon

 


March 2018

March 2018

Support is incredible! Whenever I need tech help, you're quick to respond and serve.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very easy to use, reliable, and the support has been outstanding for me. They offer a lot of flexibility and tools, and they seem to keep adding more.

Cons

I have no cons at this time. There have been a few bugs, but they were caused my conflicts with other tools and Bookeo was quick to help me fix them.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: March 2018

March 2018

 

Hi,

What an awesome review! Thank you so much for leaving your feedback for Bookeo. We strive for the best for all of our customers and we are thrilled to hear your experience!

Alice

 


March 2018

March 2018

You do not have to look for another booking software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping track of my tour activities

Pros

Bookeo is really a great software. In no time you will be able to put your tours online for booking. Great customer support via email.

Cons

It would be nice to have a customer phone number you can call if you need and answer right away, however that is just a minor thing.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: April 2018

April 2018

 

Hi,

thank you for the great review.
If there's ever anything we can help with, please don't hesitate to reach out. Thanks again.

Shannon

 

Rod from The Light Clinic
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

We are a medical facility and Bookeo is by far the most versatile solution for running an office!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Everything under the Sun - and it always WORKS!

Pros

Where do I start?! The widgets you can embed into your own website are seamless and professional. The client experience is swift and clean. The follow-up and feedback mechanisms are top notch. The versatility in services offered, ability to describe and augment each service with special notices are unmatched. Pricing scenarios are so well thought out that you can have any type of situation and Bookeo has a solution to accommodate! When you match all of that with unbelievable Marketing choices such as; Gift Vouchers, Pre-Paid Packages, Promotion Codes (I could write an essay on this one alone) Marketing Campaigns, Re-Marketing (are you kidding me - nice!), MEMBERSHIPS including recurring billing, Customer Area, Reports, Email Marketing, Export reports, VIRAL Marketing with Social Media... I mean.. I'm out of breath and there is more... much much more!

Cons

I can't REALLY call this a 'Con', it's more the nature of the beast. It can take some getting used to knowing how to set this up. Having said that - it takes a LOT more from our past experiences to set things up and the main difference is that, in the past - we would spend tons of time getting the system set up and THEN... it wouldn't work properly. THEN - we had days and weeks of patient records that were all messed up and... well, what a nightmare! With Bookeo - there is a lot, that's true. The help files are indeed accurate and helpful - and the best thing is that when I did write into Customer Service, they were right on top of it and sent me the exact solution I needed usually within 24 hours if not sooner. We have been on and off again with Bookeo over the past few years (maybe 4 or 5?) and each time we leave thinking there is a better solution that just showed up..we end up right back here. If it ain't broke - don't fix it and in our experience, Bookeo is the ONLY one who is not only un-matchable in what they provide... but they aren't broken either! Bookeo is the best and I ain't going nowhere else ever again!

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: November 2017

November 2017

 

Hi Rod,

Thank you for the totally awesome review!
So happy you are pleased with Bookeo and our support.

Shannon

 

MARK from SHERLOCK ESCAPE ROOM
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

TERRIBLE! TERRIBLE!! TERRIBLE !!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WHEN YOU START YOUR BUSINESS ONLY

Pros

NOT EXPENSIVE. BESIDES THAT THERE NO MORE GOOD THINGS TO SAY ABOUT THEM. THE ONLY THING I CAN SAY IS THAT THEY ARE AFFORDABLE.

Cons

THERE IS NO WAY TO TALK TO THEM TO SOLVE A PROBLEM, UNLESS YOU WANNA BECOME A CUSTOMER, THEN THEY OFFER A PHONE NUMBER. IF YOU ASK THEM FOR A HELP EVEN WHEN YOU ALREADY TRY EVERYTHING ON THEIR HELP PAGE, THEY STILL KEEP TELLING YOU TO GO TO THEIR HELPING PAGE OR WATCH THE TUTORIAL. AND IN THE MEAN TIME YOUR CUSTOMERS ARE GOING AWAY.....

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: October 2017

October 2017

 

Hi,

I reviewed the email threads sent to our Technical Support Team and I can see that we did provide answers after a few minutes after we received your emails.

It appears that you were having an issue with PayPal, not with Bookeo. As our Technical Support staff members explained to you, Bookeo is integrated with PayPal and the integration works well for all our customers. However, we cannot provide support for PayPal, this is why our staff members asked you to please contact PayPal support.

Upon checking with PayPal on our end, they confirmed that the agent that spoke with you gave out the incorrect information regarding PayPal Standard. I believe you should have now received a call from PayPal to example how Standard really works. I trust that the issue has now been resolved.

Regards
Alice

 

Daniel from Magic Wind Adventure Sailing
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Just a huge thank you to Bookeo! We have been with you since 2012 and have been nothing but satisfied.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Business has increased. Bookings come in at all hours of the day. No need to man phones 24/7.

Pros

Price is right. Easy to use. They are always updating and listening to their customers. Easy integration. My customers love using Bookeo to book their tour with my charter company. Zero complaints!

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: October 2017

October 2017

 

Hi Daniel, Thank you for the review! Happy to see you are enjoying the software and that it has helped you increase your sales.

Shannon

 

Asma from My French Club
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Real good and easy. At the beginning it takes a bit to get used to it , but it is so worth it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

No more hassle with access sheets .I gained time and money. it is all in one place now.

Pros

-very easy to use
-access to the help functions and staff. They are always helpful and answer very fast.
-manages all my customers and payments and courses
-easy to create and update new courses
-has plenty and plenty of functionalities that I chose or not to use.
-price is very reasonable comparing to other alike

Cons

-I wish it had more functionalities for one on one tutoring businesses.
- every 2 year I would have to download my data cause it gets deleted, not the customers database though.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: October 2017

October 2017

 

Hi Asma, Thank you for the review! Happy to see you are enjoying the software. We strive to make a product that is great and easy to understand and use.

Sarah

 

Brennan from ESCAPE Newport News

May 2017

May 2017

Great service, backed by great service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Flexible, intuitive, and useful. Their support staff is prompt and helpful, with incredible service.

Cons

Occasional need to write the support team, due to various intricacies (for example, certain activities that get booked have to be categorized in certain ways in order for the software to understand how to act).

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: May 2017

May 2017

 

Hi Brennan,

thank you for your great review. Please do not hesitate to contact us if you need assitance. Our team are always happy to help with any of your queries.

Regards
Sarah

 

Eesha from Siddhi Space

April 2017

April 2017

Excellent service, functional, highly recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service is what tipped me over the line. I tried many softwares with similar features but this one was the most functional and excels with both front end visuals and back end user friendliness, and the customer management section is a super convenient bonus which will save me lots of time.

Cons

It would be nice if this software also had a nice calendar view, but since it does everything else I need I decided to settle for the nice event view.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: April 2017

April 2017

 

Hi Eesha,

Thank you for your review! We are happy to read that you like all the Bookeo's features.

If we can be of assistance, please do not hesitate to contact our Tech Support team,

Cheers
Alice

 

Mardi from The Loft
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Poor Experience with Bookeo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was a customer of Bookeo for about two months. During that time, I received horrible customer service. They would only answer questions via email. When they did return an email, your questions was never fully addressed. They claim the software is easy to set-up, it is not. Since they will not talk to you on the phone you are forced into paying hundreds of dollars for their set up service. If it is that hard to establish a new relationship with Bookeo, I sure wasn't willing to become dependent on their software just to receive the same treatment in the coming years. Canceling my subscription was a great decision and I found a much better product that is more flexible.

Pros

it looked professional on the surface

Cons

customer support

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: March 2017

March 2017

 

Hi Mardi,

I am sorry to read that you did not have a good experience with our technical support team. We strive to offer excellent support, and reply quickly to all the inquires.

I reviewed all the support requests you sent us, and you never explained what you were trying to set up in your account or what was not working. Without this information, our Technical Support Team won¿t be able to help you with your inquiry.

Also, we never sent you a quote for our set up service, as we never received the set-up questionnaire back from you. So, I am not sure what you are referring to in your review.

If you decide to give Bookeo another try, you can sign up for a new 30-day free trial here: signup.bookeo.com

As you know, all features are enabled during the free trial and no credit card is required to set up the account. In addition to this, we also offer a 30-day money back guarantee.

Regards
Alice

 

Christian from Party Bike San Jose
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I have had only a small amount of trouble, and anytime I think I am stuck Customer Support fixes it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love Bookeo Customer Support. They have fixed everything I have had trouble with, they do it quickly and in a friendly manner. They are unbelievably helpful.

Pros

Ease of use

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: March 2017

March 2017

 

Thank you for this great review Christian!
Please let us know if we can ever help with anything. We're always here! Alice

 

diana from Unicorn pole studio
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

best I've tried so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

finally I have a page that works like I want. It was a little hard to understand what to do with some of the settings, but your help is very very good! quick answer on email and god descriptions what to do. Even so, I didn't get it, but I am surprized and very impressed you went into my page and fixed all the thing for me :) I will definitly recommend you. :) thank you!

Pros

how to have controll over members, easy set up, simple good overview

Cons

not much, just some few settings i didn't find, but got help with that quickly

Advice to Others

no not at the moment

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: September 2017

September 2017

 

Hi Diana,

thank you so much for the wonderful review.
It's been a pleasure working with you. Please never hesitate to reach out to support with any questions! Thanks again!

Alice

 

Lindsey from ThoughtSTEM, LLC

November 2016

November 2016

Great Tool for Selling After-school Programs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We switched over from a very expensive After-school Program Management Software to Bookeo a few months ago, and so far we're really happy with our choice. I appreciate how cost effective Bookeo is compared to other solutions out there. Bookeo has its quirks, but so far, there hasn't been a barrier that their customer service couldn't help us overcome!

Review Source: Capterra
 

Ramiro from Pacific Marine Mammal Center
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Bookeo delivers an amazing product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation system! It has been very user friendly on both the administrative and customer ends. We were able to successfully integrate it onto our personal website as well as other social media pages very easily. The customer support has been fantastic as well! We have reached out several times and the Bookeo support team (especially Marcia Murphy) always answer the question fully, with supporting examples, within the hour! Bookeo also offers several features and functionality that allow us to make each of our 10 programs unique. Something that could make Bookeo better would be changes to its aesthetics. Overall, the product is reasonably priced, easy, and multidimensional and we would recommend it to any organization or user!

Pros

Ease, Features & Functionality, Customer Support!

Cons

Aesthetics. It would be a nice to be able to change the look and feel of Bookeo on our websites to match certain colors and themes.

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: November 2016

November 2016

 

Hi Ramiro,

Thank you so much for taking the time to write this review about Bookeo.

We are currently working on a new UI. In the meantime, you can customize the look and feel of Bookeo with CSS. Our Technical Support Team will send you an email with instructions.

Suzanne

 

David from Bogota Salsa Tour
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

It can be your solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As other users of booking software agreed, bookeo does not have the nicest looking system, however the value for money is amazing. For counties were the payment gateways don´t take out your profit (I mean they are very expensive and you get charged to get your money on your local bank), bookeo is the best option to organize your tour company and give a professional service to your customer.

Pros

Excellent value of money.
Lots of bookings for cheap.
Lots of functionalities for middle and big companies.
Multi language
Multi currency

Cons

Old fashoned look
Not individual buttoms to integrate into your webpage
Not conected with latin american gateways

Review Source: Capterra

  Response: Bookeo, Bookeo

Date: October 2016

October 2016

 

Hi David,

Thank so much for the review.

We are currently working on a new Bookeo UI. In the meantime, you can customize the look and feel of the Bookeo widget with CSS.

It is certainly possible to get direct links or widgets to specific tours in Bookeo. Our Technical Support Team will reach out to you with instructions.

Bookeo is integrated with many payment gateways, and at the moment, for Colombian merchants we support PayPal and 2Checkout.

Please do not hesitate to contact us should you have any questions.

Cheers
Alice