--- title: "Best Tour Operator Software - 2026 Reviews & Pricing" description: "Find the best Tour Operator Software for your organization. Compare top Tour Operator Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/tour-operator/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Tour Operator Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Tour Operator Software of 2026 Updated November 9, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 160 results ### Compare Products Showing 1 - 25 of 160 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### [Bókun](/hotel-management/bokun-profile/) - Overall rating: 4.7/5 - Reviews: 474 - Starting price: $0.00 - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Bókun, a Tripadvisor company, is the complete booking and channel management solution for extraordinary experiences. The only booking system you’ll need to run, sell, and grow [Read more](/hotel-management/bokun-profile/) #### Features ##### Best rated features - Price/Margin Management: 5/5 - Reminders: 5/5 - Waiver Management: 5/5 - Vendor Management: 5/5 [See all features](/hotel-management/bokun-profile/#key-features) #### Pricing ##### Free - Price: $0.00 ##### START - Price: $49.00/month - For entrepreneurial businesses looking to get started selling online ##### PLUS - Price: $149.00/month - For growing businesses looking to increase, and manage selling, on multiple channels [See full pricing details](/hotel-management/bokun-profile/#pricing-and-plans) --- ### [Xola](/hotel-management/xola-profile/) - Overall rating: 4.7/5 - Reviews: 575 - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview Xola is a cloud-based booking solution that allows activity and tour companies to manage bookings from a variety of different sources including via the phone, websites or in [Read more](/hotel-management/xola-profile/) #### Features ##### Best rated features - Real-Time Updates: 5/5 - Package Creation: 5/5 - Ticket Reservations: 5/5 - Confirmations/Reminders: 5/5 ##### Worst rated features - Calendar Management: 1/5 - Client Management: 1/5 - Customizable Branding: 3/5 - Employee Management: 3/5 [See all features](/hotel-management/xola-profile/#key-features) --- ### [FareHarbor](/ticketing/fareharbor-profile/) - Overall rating: 4.7/5 - Reviews: 1,132 - Starting price: $0.01one time - Best for: Value for money - Free trial: Available - Free demo: Not available #### Overview FareHarbor is an all-in-one booking and business management platform built for tour, activity, rental, and attraction operators. Trusted by 23,000+ operators worldwide, FareHarbor [Read more](/ticketing/fareharbor-profile/) ##### What users love - Responsive and helpful support team - Flexible online booking system - Tour management for operators ##### To take in mind - Payment processing limitations - Expensive for some businesses - Booking and service fee concerns #### Features ##### Best rated features - Invoice Management: 5/5 - Reminders: 5/5 - Multi-Location: 5/5 - Channel Management: 5/5 ##### Worst rated features - Customizable Reports: 1/5 - Resource Management: 2.5/5 - Seating Map: 2.5/5 - Customer Data Management: 2.7/5 [See all features](/ticketing/fareharbor-profile/#key-features) #### Pricing ##### Basic - Price: $0.01one time [See full pricing details](/ticketing/fareharbor-profile/#pricing-and-plans) --- ### [Rezdy](/rental/rezdy-profile/) - Overall rating: 4.5/5 - Reviews: 237 - Starting price: $49.00/month - Best for: Small businesses - Free trial: Available - Free demo: Not available #### Overview Rezdy is a cloud-based B2B solution that helps tour operators sell their products on websites and multiple distribution networks. The solution’s open platform helps users integrate [Read more](/rental/rezdy-profile/) #### Features ##### Best rated features - Vendor Management: 5/5 - Reminders: 5/5 - Resource Management: 4.5/5 - Electronic Payments: 4.4/5 ##### Worst rated features - Multi-Day Booking: 2/5 - Price/Margin Management: 2/5 - Promotions Management: 2/5 - Pricing Management: 3.1/5 [See all features](/rental/rezdy-profile/#key-features) #### Pricing ##### Foundation - Price: $49.00/month - +2% online booking fee ##### Accelerate - Price: $99.00/month - +1.9% online booking fee ##### Expansion - Price: $249.00/month - +1.75% online booking fee [See full pricing details](/rental/rezdy-profile/#pricing-and-plans) --- ### [Starboard Suite](/hotel-management/starboard-suite-profile/) - Overall rating: 4.8/5 - Reviews: 185 - Starting price: $1.00/month - Best for: Customer support - Free trial: Not available - Free demo: Not available #### Overview Starboard Suite is a tour operations management solution that helps passenger vessels and watersport businesses streamline processes related to reservations, event organization, [Read more](/hotel-management/starboard-suite-profile/) #### Features ##### Best rated features - Activities Booking: 5/5 - Calendar Management: 5/5 - Reservations Management: 4.9/5 - Online Booking: 4.8/5 ##### Worst rated features - Resource Management: 2.5/5 - Package Creation: 3/5 [See all features](/hotel-management/starboard-suite-profile/#key-features) --- ### [Peek Pro](/scheduling/peek-pro-profile/) - Overall rating: 4.7/5 - Reviews: 797 - Best for: Value for money - Free trial: Not available - Free demo: Not available #### Overview Peek Pro is an operating system designed for experiences, rentals, and attractions. It offers a comprehensive online booking solution for tour operators, rental businesses, and [Read more](/scheduling/peek-pro-profile/) ##### What users love - Responsive and helpful support team - Streamlined online booking process - Intuitive and customizable interface ##### To take in mind - Difficulties reaching live support - Unexpected fees and pricing confusion #### Features ##### Best rated features - Availability Indicator: 5/5 - Alerts/Notifications: 5/5 - SMS Messaging: 5/5 - Appointment Management: 5/5 ##### Worst rated features - Activity Dashboard: 2/5 [See all features](/scheduling/peek-pro-profile/#key-features) --- ### [Checkfront](/rental/checkfront-profile/) - Overall rating: 4.5/5 - Reviews: 318 - Starting price: $225.00/month - Best for: Ease of use - Free trial: Not available - Free demo: Not available #### Overview Checkfront is a cloud-based business management software designed for tour operators, rental companies and accommodation providers. It offers booking and activity management, [Read more](/rental/checkfront-profile/) #### Features ##### Best rated features - Online Signing: 5/5 - Credit Card Processing: 5/5 - Maintenance Management: 5/5 - Point of Sale (POS): 5/5 [See all features](/rental/checkfront-profile/#key-features) --- ### [The Flybook](/tour-operator/the-flybook-profile/) - Overall rating: 4.6/5 - Reviews: 64 - Free trial: Available - Free demo: Not available #### Overview The Flybook is an all-in-one reservation and business management platform built specifically for outdoor recreation and adventure-based operators. Founded by guides in 2006, The [Read more](/tour-operator/the-flybook-profile/) #### Features ##### Best rated features - Multi-Day Booking: 5/5 - Recurring Rentals: 5/5 - Multi-Location: 5/5 - Central Reservation System: 5/5 ##### Worst rated features - Promotions Management: 2.3/5 - GDS/OTA Integration: 3/5 - Website Management: 3/5 [See all features](/tour-operator/the-flybook-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request - Pricing plans vary based on operator volume and needs. [See full pricing details](/tour-operator/the-flybook-profile/#pricing-and-plans) --- ### [TripWorks](/tour-operator/tripworks-profile/) - Overall rating: 4.9/5 - Reviews: 47 - Free trial: Available - Free demo: Not available #### Overview Designed for small to large travel agencies, TripWorks is a cloud-based reservations solution. It enables travel agents to manage clients, their trips and reservations, as well as [Read more](/tour-operator/tripworks-profile/) #### Features ##### Best rated features - Event Management: 5/5 - Promotions Management: 5/5 - Visitor Registration: 5/5 - Resource Management: 5/5 [See all features](/tour-operator/tripworks-profile/#key-features) #### Pricing ##### Starter - Price: Custom - Pricing available upon request - Built-in support for all core features, including self-rebooking, tips, vouchers, booking widgets, ##### Enterprise - Price: Custom - Pricing available upon request - Includes all the features of Start, and adds Includes all the features of Essentials, plus Zapier, [See full pricing details](/tour-operator/tripworks-profile/#pricing-and-plans) --- ### [Bookeo](/medical/bookeo-profile/) - Overall rating: 4.3/5 - Reviews: 103 - Starting price: $14.95/month - Free trial: Available - Free demo: Not available #### Overview Bookeo is an online appointment booking solution designed for beauty, wellness, fitness businesses, tour and activities providers. Perfect for salons, spas, yoga studios, massage [Read more](/medical/bookeo-profile/) #### Features ##### Best rated features - Reporting/Analytics: 5/5 - Group Scheduling: 5/5 - Staff Management: 5/5 - Alerts/Notifications: 5/5 ##### Worst rated features - Email Marketing: 3/5 [See all features](/medical/bookeo-profile/#key-features) #### Pricing ##### Bookeo Appointments - Price: $14.95/month - Bookeo Appointments includes four tiers: 1. Solo: $14.95 2. Small: $29.95 3. Standard: $39.95 4. ##### Bookeo Classes & Courses - Price: $39.95/month - Bookeo Classes & Courses includes three tiers: 1.Standard: $39.95 2. Large: $79.95 3. X-Large: ##### Bookeo Tours & Activities - Price: $39.95/month - Bookeo Tours & Activities includes three tiers: 1.Standard: $39.95 2. Large: $79.95 3. X-Large: [See full pricing details](/medical/bookeo-profile/#pricing-and-plans) --- ### [Tourplan](/tour-operator/tourplan-profile/) - Overall rating: 5/5 - Reviews: 2 - Starting price: $250.00/month - Free trial: Not available - Free demo: Not available #### Overview With 40 years of evolution, based on input from global tour operators and DMCs, Tourplan provides a complete solution specifically designed for your business type. Automate your [Read more](/tour-operator/tourplan-profile/) #### Features ##### Best rated features - Activities Booking: 5/5 - Promotions Management: 5/5 - Package Creation: 5/5 - Central Reservation System: 5/5 [See all features](/tour-operator/tourplan-profile/#key-features) --- ### [Zaui](/scm/zaui-software-profile/) - Overall rating: 4.3/5 - Reviews: 58 - Free trial: Available - Free demo: Not available #### Overview Zaui Software is a web-based reservation system that helps transport, tour & activity, event planning and rental companies with online booking and travel management. Its key [Read more](/scm/zaui-software-profile/) #### Features ##### Best rated features - Multi-Day Booking: 5/5 - Communication Management: 5/5 - Real-Time Analytics: 5/5 - Package Creation: 5/5 ##### Worst rated features - Mobile Access: 2.3/5 - Vendor Management: 3/5 - Group Reservations: 3/5 [See all features](/scm/zaui-software-profile/#key-features) #### Pricing ##### Basic - Price: Custom - Pricing available upon request [See full pricing details](/scm/zaui-software-profile/#pricing-and-plans) --- ### [OperatorHub](/hotel-management/junction6-profile/) - Overall rating: 4.9/5 - Reviews: 8 - Free trial: Available - Free demo: Not available #### Overview OperatorHub is a web-based platform that helps tour operators, activity providers, resorts, hotels and other businesses in the travel industry manage bookings, payments and more. [Read more](/hotel-management/junction6-profile/) #### Features ##### Best rated features - Calendar Management: 5/5 - Data Import/Export: 5/5 - Customizable Reports: 5/5 - Booking Management: 5/5 [See all features](/hotel-management/junction6-profile/#key-features) #### Pricing ##### Plan - Price: Custom - Pricing available upon request - Pricing not available [See full pricing details](/hotel-management/junction6-profile/#pricing-and-plans) --- ### [Beyonk](/hotel-management/beyonk-profile/) - Overall rating: 4.9/5 - Reviews: 168 - Best for: Features - Free trial: Available - Free demo: Not available #### Overview Beyonk’s Visitor Centric Ticketing™ delivers the best shopping experience for your visitors—seamless, branded, and optimised to boost revenue. With faster checkouts and 30% less [Read more](/hotel-management/beyonk-profile/) #### Features ##### Best rated features - Email Reminders: 5/5 - Real-Time Updates: 5/5 - Channel Management: 5/5 - Customer Support: 5/5 ##### Worst rated features - Customizable Reports: 4/5 - Multi-Location: 4/5 [See all features](/hotel-management/beyonk-profile/#key-features) #### Pricing ##### Online payments - Price: Custom - Pricing available upon request ##### In person payments (EPOS) - Price: Custom - Pricing available upon request [See full pricing details](/hotel-management/beyonk-profile/#pricing-and-plans) --- ### [Intelitour](/product/522420-Intelitour/) - Overall rating: 5.0/5 - Reviews: 41 - Starting price: $100.00/month - Free trial: Not available - Free demo: Not available #### Overview Intelitour is a web-based multi-day itinerary management platform designed for tour operators, destination management companies and travel agencies that helps craft and manage [Read more](/product/522420-Intelitour/) #### Features ##### Best rated features - Price/Margin Management: 5/5 - Online Booking: 5/5 - Discount Management: 5/5 - Real-Time Updates: 5/5 [See all features](/product/522420-Intelitour/#key-features) --- ### [Tashi.travel](/hotel-management/tashi-profile/) - Overall rating: 5.0/5 - Reviews: 25 - Starting price: $149.00/month - Free trial: Available - Free demo: Not available #### Overview Tashi is the #1 travel marketplace software platform, trusted by entrepreneurs, destination management companies, and regional booking platforms to launch and scale their own [Read more](/hotel-management/tashi-profile/) #### Features ##### Best rated features - Email Marketing: 5/5 - Promotions Management: 5/5 - Booking Management: 5/5 - Communication Management: 5/5 [See all features](/hotel-management/tashi-profile/#key-features) #### Pricing ##### Basic - Price: $149.00/month [See full pricing details](/hotel-management/tashi-profile/#pricing-and-plans) --- ### [Toogo](/travel-agency/toogo-profile/) - Overall rating: 4.8/5 - Reviews: 40 - Starting price: $176.00/year - Free trial: Available - Free demo: Not available #### Overview Toogo is a cloud-based tour operator software designed to help travel agencies create new products, market them online via websites and manage bookings. The key functionalities [Read more](/travel-agency/toogo-profile/) #### Features ##### Best rated features - Package Creation: 5/5 - API: 5/5 - CRM: 5/5 - Multi-Currency: 4.8/5 ##### Worst rated features - Financial Analysis: 4/5 [See all features](/travel-agency/toogo-profile/#key-features) #### Pricing ##### Mini: 1 to 4 users - Price: $196.00/month - Monthly price per user. ##### Medio: 5 to 10 users - Price: $186.00/month - Monthly price per user, annual payment, all features incuded. ##### Maxi: for 11 and more users - Price: $176.00/year - Monthly price per user. No setup fee, free onboarding. [See full pricing details](/travel-agency/toogo-profile/#pricing-and-plans) --- ### [aReservation](/hotel-management/areservation-profile/) - Overall rating: 4.9/5 - Reviews: 48 - Starting price: $0.01 - Free trial: Available - Free demo: Not available #### Overview Indexic is a Tour, Rental & Activity operator reservation solution allowing companies online reservations, manage resources & e-waiver/lease in one platform. The software [Read more](/hotel-management/areservation-profile/) #### Features ##### Best rated features - Resource Management: 5/5 - Electronic Payments: 5/5 - Appointment Management: 5/5 - Channel Management: 5/5 [See all features](/hotel-management/areservation-profile/#key-features) #### Pricing ##### Basic - Price: $0.01 [See full pricing details](/hotel-management/areservation-profile/#pricing-and-plans) --- ### [Sembark](/product/494994-Sembark-Travel/) - Overall rating: 5/5 - Reviews: 24 - Free trial: Not available - Free demo: Not available #### Overview Sembark is a travel customer relationship management software designed for travel businesses. It helps manage leads, itineraries, payments, and supplier relationships. The platform [Read more](/product/494994-Sembark-Travel/) #### Features ##### Best rated features - Data Security: 5/5 - Reservations Management: 5/5 - User Management: 5/5 - Payment Processing: 5/5 ##### Worst rated features - Multi-Channel Communication: 3.5/5 [See all features](/product/494994-Sembark-Travel/#key-features) --- ### [Sailia](/product/509984-Sailia/) - Overall rating: 5.0/5 - Reviews: 25 - Starting price: £250.00/month - Free trial: Available - Free demo: Not available #### Overview Sailia is a booking and management platform designed to help watersports businesses, training centers, sailing clubs and more streamline their operations and optimize efficiency. [Read more](/product/509984-Sailia/) #### Features ##### Best rated features - Access Controls/Permissions: 5/5 - Marketing Automation: 5/5 - Task Management: 5/5 - Event Management: 5/5 [See all features](/product/509984-Sailia/#key-features) #### Pricing ##### Starter - Price: Custom - Pricing available upon request ##### Organisation - Price: £250.00/month [See full pricing details](/product/509984-Sailia/#pricing-and-plans) --- ### [TicketingHub](/hotel-management/ticketinghub-profile/) - Overall rating: 4.9/5 - Reviews: 40 - Free trial: Available - Free demo: Not available #### Overview TicketingHub is an online ticketing platform designed to help can entertainment, travel and tourism and transport businesses manage any type of venue from a small comedy show to [Read more](/hotel-management/ticketinghub-profile/) #### Features ##### Best rated features - Third-Party Integrations: 5/5 - Event Ticketing: 5/5 - Employee Management: 5/5 - Promotions Management: 5/5 ##### Worst rated features - Booking Management: 4/5 - Mobile Access: 4/5 [See all features](/hotel-management/ticketinghub-profile/#key-features) #### Pricing ##### 3% Booking fee - Price: Custom - Pricing available upon request - We charge a 3% booking fee on two bookings on the platform. [See full pricing details](/hotel-management/ticketinghub-profile/#pricing-and-plans) --- ### [Signature](/airline-reservation-system/signature-profile/) - Overall rating: 4.8/5 - Reviews: 29 - Starting price: $150.00/year - Free trial: Available - Free demo: Not available #### Overview Signature is a cutting-edge cloud-based ERP solution designed specifically for travel agencies and holiday planners. From small businesses to large enterprises, Signature provides [Read more](/airline-reservation-system/signature-profile/) #### Features ##### Best rated features - Alerts/Notifications: 5/5 - Activity Dashboard: 5/5 - GDS/OTA Integration: 5/5 - Electronic Payments: 5/5 ##### Worst rated features - Accounting Integration: 2/5 - Billing & Invoicing: 4/5 [See all features](/airline-reservation-system/signature-profile/#key-features) #### Pricing ##### Basic - Price: $150.00/year [See full pricing details](/airline-reservation-system/signature-profile/#pricing-and-plans) --- ### [Nitro for Incoming Tour Operators](/product/82182-Nitro/) - Overall rating: 4.8/5 - Reviews: 19 - Starting price: €125.00/month - Free trial: Available - Free demo: Not available #### Overview Nitro helps incoming tour operators and destination management companies (DMCs) manage the work from a client's first request through to the completed tour. Built by tour [Read more](/product/82182-Nitro/) #### Features ##### Best rated features - Data Import/Export: 5/5 - Supplier Management: 5/5 - Client Management: 5/5 - Multi-Currency: 5/5 ##### Worst rated features - Third-Party Integrations: 2/5 - Channel Management: 3/5 - Communication Management: 3/5 - Multi-Language: 4/5 [See all features](/product/82182-Nitro/#key-features) #### Pricing ##### Basic - Price: €125.00/month [See full pricing details](/product/82182-Nitro/#pricing-and-plans) --- ### [TourSys Cloud ](/event-booking/toursys-cloud-profile/) - Overall rating: 5/5 - Reviews: 19 - Starting price: $155.00/month - Free trial: Available - Free demo: Not available #### Overview What is Toursys? Toursys is a modern, cost-effective, and cloud-based software designed to help tourism businesses seamlessly create, manage, and sell travel packages and [Read more](/event-booking/toursys-cloud-profile/) #### Features ##### Best rated features - Reservations Management: 5/5 - Resource Management: 5/5 - CRM: 5/5 - Pricing Management: 5/5 ##### Worst rated features - Itinerary Creation: 4/5 - Promotions Management: 4/5 [See all features](/event-booking/toursys-cloud-profile/#key-features) #### Pricing ##### Starter - Price: $155.00/month - Starter Package allows you to automatically generate digital itineraries in multiple formats. It ##### Standard - Price: $245.00/month - All features of Starter plan. The Standard Package lets you control the entire sales process to any ##### Platinum - Price: $275.00/month - Platinum Package promotes direct communication with your suppliers through the extranet, also gives [See full pricing details](/event-booking/toursys-cloud-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=5)[6](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=6)[7](https://www.softwareadvice.com/tour-operator/?__ai_markdown=true&page=7) ## Popular Comparisons [ WeTravel vs FareHarbor ](https://www.softwareadvice.com/ticketing/fareharbor-profile/vs/wetravel/)[ Bókun vs Peek Pro ](https://www.softwareadvice.com/hotel-management/bokun-profile/vs/peek-pro/)[ Rezdy vs Xola ](https://www.softwareadvice.com/rental/rezdy-profile/vs/xola/) ## Your Guide to Top Tour Operator Software, May 2023 Software Advice uses reviews from real software users to highlight the top-rated Tour Operator products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [TripWorks](https://www.softwareadvice.com/tour-operator/tripworks-profile/) - [aReservation](https://www.softwareadvice.com/hotel-management/areservation-profile/) - [TourOpp GO](https://www.softwareadvice.com/sms-marketing/touropp-go-profile/) - [WeTravel](https://www.softwareadvice.com/hotel-management/wetravel-profile/) - [Starboard Suite](https://www.softwareadvice.com/hotel-management/starboard-suite-profile/) - [Xola](https://www.softwareadvice.com/hotel-management/xola-profile/) - [Peek Pro](https://www.softwareadvice.com/scheduling/peek-pro-profile/) - [FareHarbor](https://www.softwareadvice.com/ticketing/fareharbor-profile/) - [The Flybook](https://www.softwareadvice.com/tour-operator/the-flybook-profile/) - [Ezus](https://www.softwareadvice.com/travel-agency/ezus-profile/) - [TrekkSoft](https://www.softwareadvice.com/hotel-management/trekksoft-profile/) - [Checkfront](https://www.softwareadvice.com/rental/checkfront-profile/) - [Rezdy](https://www.softwareadvice.com/rental/rezdy-profile/) - [Regpack](https://www.softwareadvice.com/registration/regpack-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. As a tour operator, you’re already aware of the operational challenges you face. You need to manage customer bookings, schedule transportation and plan out daily activities, arrange entry to the sites your groups will visit, select the best local guides… and that’s only the beginning. Now take a step back and ask yourself: What do many of these challenges have in common? They’re all, to some degree, challenges that require communication and organization. Thankfully, communication and organization are two things that software is very good at helping you manage. Tour operator software is software that helps you do just that. In this Buyer’s Guide, we’ll cover the following questions and topics: [What Is Tour Operator Software?](#WhatIsTourOperatorSoftware) [Common Features of Tour Operator Software](#CommonFeaturesofTourOperatorSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Tour Operator Software](#BenefitsofTourOperatorSoftware) ## What Is Tour Operator Software? Tour operator software is computer software that’s tailormade to assist with the bulk of operations required to run a successful tour operations business. While there other genres of software that can help with this—[CRM software](https://www.softwareadvice.com/crm/), for example—these solutions often require additional tools, or expensive customization, to do what tour operator software can do out of the box.  Of course, no two tour companies are exactly the same, and that’s also true of tour operator software. To get the best return on your investment, it’s important to choose a solution that aligns with your specific needs. Many tour operator software systems are deployed in the cloud and sold as Software as a Service (SaaS). This means companies pay for a subscription (monthly or yearly) to the software and can then access it from any device with an internet connection. This can be a huge benefit for on-the-go tour operators, as it lets them access software features directly on their mobile phones. ## Common Features of Tour Operator Software | Feature | Description | | --- | --- | | Schedule management | Assists with scheduling and schedule management for tour operations and supporting services, often with a calendar-based user interface. | | Booking management | Helps organize and confirm tour bookings and communicate with clients and vendors. | | Website integrations | Tools like online booking interfaces can be integrated with your company’s website to provide real-time information to customers and website visitors. | | Payment gateways | Tour operators can issue invoices and process payments directly, which can be integrated into a tour company’s website or accessed through a tablet or smartphone. | | Rental management | For tour operators that also rent equipment, rental management applications help you stay on top of the tracking, billing and timekeeping challenges. | | Customer insight | Insight and analytics apps help you better understand your customers, and turn that understanding into actionable strategies (e.g., ideas for promotions and tour packages). | | Customer communications | Enables you to use email, VoIP and even SMS text messaging to communicate with customers in whichever manner they prefer. | --- Businesses looking for more tools to manage lodging and flights might be interested in evaluating [travel agency software](https://www.softwareadvice.com/travel-agency/). ## What Type of Buyer Are You? The key to selecting software, regardless of your industry, is to begin the selection process by carefully considering the following questions: **How can software help us with our most common and repetitive tasks and workflow processes?** The key here is to find software that will support and add efficiency to your existing operations. It’s rarely advisable to purchase software that will require drastic changes to your day-to-day operations, unless those changes are necessary for a new business strategy. **How can software help us meet our (forward-looking) strategy goals?** If your company has plans to create a better online experience for guests, for example, then this should be kept in mind when weighing your many software options. Changing a company’s software infrastructure is often the most effective way of ensuring strategy goals are met. After considering these questions, you can further narrow your list of options by asking the following: **What software do our business partners use?** If you rely on third-party services for any aspect of your tour operations, consider how your software purchase could improve those relationships. For example, if a hotel that you work closely with has a particular hotel management system, you should consider how well your own new system might integrate with the hotel’s system. **At which locations will we need to access our tour operator software system?** Some tour operators may only need to access the software from one workstation in their office. Others might need to access it from mobile devices, so guides can access and update information while out on a tour. This question will help determine which deployment model to opt for and help plan your budget for individual software licenses. ## Benefits of Tour Operator Software **Increase customer satisfaction:** When software handles some of the mundane tasks of running a tour operation, you and your staff will have more time to focus on the people that count: your customers. Many tour operator software systems also allow for customer and guest feedback, helping you stay on top of any complaints, compliments or suggestions for improvement. **Avoid double booking:** Tour operator scheduling software can be a silver bullet for all of your scheduling woes, helping prevent double-bookings, among other things. The software is designed to track and manage multiple concurrent schedules, and some even do so in cooperation with your third-party business partners. It can even help prevent no-shows by sending well-timed reminders to customers with upcoming trips. **Increase sales of value-adding services:** With payment portals and click-to-add purchasing capabilities, tour operator systems can improve your sales performance by increasing the value of individual transactions. For example, when a customer is about to book their beach tour, the software can ping them with an offer to add on a dive trip or snorkel equipment rental. **Improve insight into business operations:** Ever wonder why some customers seem to love the special deals you offer online or through [email marketing](https://www.softwareadvice.com/email-marketing/), while other customers only commit to purchases they discuss in person? Tour operator software supplies the data and insight needed to identify trends among your customers and answer questions like these. **Increase employee satisfaction:** Tour operator software takes much of the busywork out of running a tour operation. With fewer repetitive tasks in the way, staff can spend more time focusing on customers and improving the business. It’s also worth mentioning that employees [can become more engaged](https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/2016-job-satisfaction-and-engagement-survey.aspx) when they’re asked to do fewer repetitive mundane tasks. ### Related Tour Operator Software - [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) - [Travel Agency Software](https://www.softwareadvice.com/travel-agency/)