Bookinglayer Software
About Bookinglayer
Bookinglayer is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities.
Bookinglayer features a real-time interactive calendar with drag-and-drop functionality that can be used to schedule accommodations, activities, rentals and services. Customers can use the web portal to fill out an online booking form and add details to their bookings such as personal information, flight details and payment information.
Bookinglayer includes a package builder that can be used to create packages with different services, activities and accommodation options customized for individual days. Packages, activities, accommodations and extra sales items can all be tra...
Bookinglayer Pricing
Next to our fixed price plans we have the option to be charged a processing fee per booking (with a minimum per month).
Starting price:
€245.00 per month
Free trial:
Available
Free version:
Available
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Bookinglayer booking details
Bookinglayer User Reviews
OVERALL RATING
Showing 1 - 5 of 66 reviews
Andrey
Verified reviewer
Company size: 11-50 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Power tool
Pros
The tool is designed to cover the needs of surf camp managers. The tool is still in development, but it does the job pretty well already.
Cons
Reports could get better and more structured. Rentals with a barcode scanner solution would be nice. POS integration would be another plus.
Theresa
Company size: 11-50 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
October 2019
Game Changing
I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.
Pros
The functionality and applications for my business. By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business. My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly.
Cons
A few of the features uses and locations are non-intuitive (to me). Even after several months of using and implementing, I'm not 100% on every functionality that I use. Most, but not all. The help articles are just ok. I don't get my questions answered every time.
Reasons for choosing Bookinglayer
Bookinglayer listened to our needs and answered our questions. Their customer service and tech support has been exceptional since the beginning.
Response from TimTim BV
A valid point Theresa. Bookinglayer provides a lot of functionality around booking management and scheduling and it stays a challenge for our dev team to keep things as intuitive as possible. We have planned a number of updates that will improve the overal user experience in the Backoffice and we're playing with the idea to provide more shortcuts in the Backoffice to Knowledge Base-articles.
Replied October 2019
Fernando
Company size: 11-50 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2022
I love bookinglayer software and team
Bookinglayer brought us professionalism and time savings. I'm sure our clients look at us differently than they look at other charter companies just because the service is all online and in a professional manner. In addition to all the time savings generated by the platform.
Pros
In the beginning i found it not easy to use, but after months of use (lets say more than 1 month) i got used to it and now it helps and facilitate my work.
Cons
Sometimes i feel that our customers have some difficulty on making a booking. To solve that, i send them a voice message or a phone call explaining that they need to click in the link, select a surf trip date, insert their data, etc. and it works well.
Lisa
Company size: 2-10 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
October 2019
Great set-up, place for improvememt
Great product, definetly the best we had over the last few years. Perfect for surf Camps, hotels, surfschools etc.
Pros
The front-office looks very professional and is yet easy to use! The menu in the backoffice is very clean and easy to learn how to use. You can choose what function a employee has, so they can’t for example change any settings.
Cons
The pricing system is not yet very usefull for some of our products. But together with they development there are possibilities to change this for the future. There are often updates (visual updates most of the time) that gives us extra work as we just got used to the settings.
Niall
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
August 2017
We have had a great experience with Bookinglayer - I would highly rate the support which we received
- confidence about our booking engine - no need to build our own - quality suport when we needed it - working with a company who clearly care about their product and their customers - lots of front and back office functionality - ability to grow into the software functionality as we scale our business
Pros
1. Support - very good quality support was made available to us from day one. At all times the Bookinglayer team have been very attentive to our specific requirements and have made some bespoke amendments for us, which is greatly appreciated. 2. Functionality - there is a lot of really good functionality included as part of the Bookinglayer product. In fact, we are probably only using a proportion of whats available to us, but its good to know that we can expand into the product as we grow out business. 3. User interface - the user interface is very well designed and integrates really well with our website. Customer feedback to date has been excellent, with limited or no problems with the booking engine (which is probably rare).
Cons
1. Set up time - I guess it is a feature of all software, but there was more set up and configuration time required than I had anticipated. 2. Features - as the software has clearly been designed for activity based properties (such as surf camps) it took a little bit of work to configure it correctly for a property like ours (which is a small boutique style accommodation without onsite activities). I needed to use a few work-arounds to suppress some of the standard functionality which wasn't appropriate for us.
