--- title: "Otter.ai Software Reviews, Demo & Pricing - 2026" description: "Review of Otter.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/transcription/otter-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [AI Meeting Assistants Software](https://www.softwareadvice.com/category/5471-ai-meeting-assistants/) / Otter.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) # Otter.ai Review From $12.99/month Free version Free trial 1 plan Wondering if Otter.ai is right for your organization? Our AI Meeting Assistants Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Otter.ai 4.4 [(103)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Pricing Starting at $12.99 per feature per month ### About Otter.ai Otter.ai is an AI meeting assistant that helps sales teams, educators, healthcare organizations, recruiters, and other professionals record, transcribe, and summarize meetings in real time. It serves individual users, small teams, and large enterprises, including Fortune 500 companies. The software is cloud-based, with iOS and Android mobile apps, Mac and Windows desktop apps, and a Chrome extension. Core features include real-time transcription for Zoom, Google Meet, and Microsoft Teams; AI-generated summaries with decisions and action items; automatic action item extraction and assignment; and AI Chat for querying meeting history. Speaker identification, custom vocabulary, and slide capture are also included. Team workspaces organize meetings by team, project, or topic, while integrations with Salesforce, HubSpot, Slack, Jira, Asana, and others push meeting output directly into existing workflows. Enterprise plans include SSO, SCIM directory sync, data retention controls, SOC 2 Type II certification, and HIPAA compliance, making Otter.ai suitable for regulated industries. A free Basic plan provides 300 transcription minutes per month. Support is available via a knowledge base,... with additional support options for paid and enterprise plans. Do you work for Otter.ai? [Manage this product listing](https://www.g2.com/products/otter-ai/claim_requests/new?auto=true) Wondering if Otter.ai is right for your organization? Our AI Meeting Assistants Software selection experts can help you in 15 minutes or less. ## Otter.ai User Interface ## Popular Otter.ai Alternatives Main Product Otter.ai 4.4 [(103)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.27Value for money - 4.02Customer support - 4.31Functionality Pricing Starting at $12.99 per month Get Price Alternative Product [Transkriptor](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/) 4.7 [(551)](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.24Value for money - 4.55Customer support - 4.68Functionality Pricing Starting at $8.33 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(809)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Video To Blog](https://www.softwareadvice.com/product/524066-Video-To-Blog/) 4.9 [(74)](https://www.softwareadvice.com/product/524066-Video-To-Blog/reviews/) Ratings Breakdown - 4.92Ease of use - 4.63Value for money - 4.66Customer support - 4.73Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Vizard](https://www.softwareadvice.com/product/432576-Vizard/) 4.9 [(481)](https://www.softwareadvice.com/product/432576-Vizard/reviews/) Ratings Breakdown - 4.85Ease of use - 4.48Value for money - 4.67Customer support - 4.74Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Sonix](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/) 4.9 [(143)](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.69Value for money - 4.84Customer support - 4.75Functionality Pricing Starting at $22.00 per month Get Price ## Otter.ai Pricing and Plans Starting price: $12.99 per month Free Trial Free Version Basic $12.99 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Otter.ai Features - Popular features found in AI Meeting Assistants Action Item Tracking Autonomous Task Execution Call Transcription Meeting Notes Real-Time Language Translation Scheduling Sentiment Analysis Speech Recognition Transcript Search & Annotation - More features of Otter.ai Access Controls/Permissions AI/Machine Learning Annotations API Audio/video file upload Automatic Transcription Automatic Transcription Services Calendar Sync Chat Transcript Collaboration Tools Data Import/Export Data Storage Management Data Synchronization Decision Support File Sharing Full Text Search IVR Keyword Search Machine Learning Mobile Access Mobile App Multimedia Support Multiple File Format Support Natural Language Processing Notes Management Playback Controls Recording Reporting/Analytics Search/Filter Speech-to-Text Analysis Subtitles/Closed Captions Text Editing Text Overlay Third-Party Integrations Timecoding Time Stamps User Management ## Otter.ai Integrations Zoom Workplace Integration rated 4.6 from 13 reviews GoTo Meeting Integration rated undefined from -1 review Canvas Integration rated undefined from -1 review Google Meet Integration rated undefined from -1 review Zoom Contact Center Integration rated undefined from -1 review convverse AI Real Time Sales Assistant for Google Meet Integration rated undefined from -1 review See all 13 integrations ## Otter.ai User Reviews ## Otter.ai customer ratings - Overall rating: 4.4/5 - Total reviews: 103 ### Rating distribution - 5 stars: 66 reviews (64%) - 4 stars: 23 reviews (22%) - 3 stars: 7 reviews (7%) - 2 stars: 5 reviews (5%) - 1 star: 2 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.0/5 - Functionality: 4.3/5 --- ### great tool for journalists - Overall rating: 5/5 - Reviewer: elaine w. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. #### Cons would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. --- ### Otter is awesome - Overall rating: 5/5 - Reviewer: Steven K. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. my experience hinges more on the partners reactions and they were great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the overview I received after the calls were done and the automated mail system. #### Cons I think the breakdown could have been more detailed #### Reasons for switching to Otter.ai Referal from a friend who was using it in a call. --- ### Good for concurrent meetings and transcription - Overall rating: 2/5 - Reviewer: Zeynep E. - Verified reviewer: Yes - Industry: Higher Education - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros While having an interview, it is good to record and transcribe the meeting concurrently. #### Cons I liked the Otter ai and tried to subscribe it but it was too expensive. --- ### Otter: Easy to Use Middlemarket English Transcription - Overall rating: 4/5 - Reviewer: Luis O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. #### Cons Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. #### Reasons for choosing Otter.ai We started by using Otter and Fireflies, but many of my teammates have since used Fathom and Airgram as their primary, relegating Otter to benchwarmer status. --- ### One of the Best Transcription Softwares - Overall rating: 5/5 - Reviewer: Zaiba S. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros 1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings. #### Cons 1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one. --- ### Just An Otter Speech-to-Text Tool - Overall rating: 3/5 - Reviewer: Brian E. - Verified reviewer: Yes - Industry: Internet - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool. #### Cons For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page. #### Reasons for choosing Otter.ai The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech. #### Reasons for switching to Otter.ai The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech. --- ### It's good... - Overall rating: 4/5 - Reviewer: Alexander H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it. #### Cons The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client. --- ### Accurate Transcription of Selected Calls of 60+ Minutes - Overall rating: 5/5 - Reviewer: Henning S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Accurate transcriptions are key for us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The transcript is very accurate, rarely any need for a manual correction. #### Cons Offers way more features than we actually need and use. --- ### Awesome Transcription Tool - Overall rating: 4/5 - Reviewer: Danielle N. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I've been very impressed with Otter. I tested a few apps for transcribing my client's podcast and Otter did a much better job than the others. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others. The speaker had a British accent which is notoriously challenging for transcription tools. But Otter hardly had any problems with it. Otter also did not drop words when the podcast intro/outro music was playing, which was another problem I had with other apps. One more pleasant surprise was that Otter automatically ignored filler words. The editing workflow was pretty smooth for the relatively minor correcting I need to do. #### Cons One feature that I missed - and that the other transcription apps had - was global find and replace, which is a common feature in word processing tools. For instance, if a name has an unusual spelling and the speaker repeats it multiple times in the recording, I should be able to change all instances with the click of a button. You just tell the software what to look for and what to change it to. Another feature that someone looking for an all-in-one tool might miss is the ability to edit the recording itself. --- ### Great note taking. - Overall rating: 5/5 - Reviewer: Christopher T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The product is great, it takes notes whether I am on the call or not and summarizes them by topic. I often use the transcriptions to reference notes from a meeting or those that I missed. #### Cons Limited time recording - I believe only 30-45 minutes. Maybe since we're on the trial version. --- Showing 1 - 10 of 103 Reviews [See All Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/) ## Otter.ai Popular Comparisons [Transkriptor vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/transkriptor/)[Fathom vs Otter.ai](https://www.softwareadvice.com/compare/423207-Fathom/vs/447335-otter/)[Sonix vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/sonix/)[Happy Scribe vs Otter.ai](https://www.softwareadvice.com/speech-recognition/happy-scribe-profile/vs/otter/)[Descript vs Otter.ai](https://www.softwareadvice.com/speech-recognition/descript-profile/vs/otter/) [Compare All Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) ## Other Top Recommended AI Meeting Assistants Software [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14683) Recently recommended **0** times [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) **4.4** (7413) Recently recommended **0** times [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/) **4.6** (4632) Recently recommended **0** times [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) **4.7** (4161) Recently recommended **0** times Stuck Between Options? 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