Otter

RATING:

4.5

(81)

About Otter

Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dro...

Otter Pricing

Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information.

Starting price: 

$12.99 per month

Free trial: 

Available

Free version: 

Available

Otter agenda
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Otter Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Otter

1 - 5 of 81 Reviews

Mariah

Graphic Design, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

A great option for quick video transcription

User Profile

Fraser

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Otter is fantastic

Great experience with Otter. I use the app to record myself dictating content into my phone when I walk as I combine exercise with content marketing and I also use it to record conversations with clients to easily turn the knowledge in their heads easily into written content.

PROS

It just works so well. The quality of transcription is great even with my Scottish accent which sometimes troubles transcription software and the app works so well too.

CONS

Nothing, honestly. And the fact that it as such a great free level makes it insane value. It is easy to use and extremely accurate.

Reason for choosing Otter

I haven't needed to look at others much though I do use them.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2022

Great option for transcribing and easily keeping track of minutes of meeting

PROS

It keeps track of all the minutes of meetings by transcribing them in real-time. One can easily search the word and go to the timestamp of the video rather than watching the whole video to search for something. Transcribing the meeting becomes really powerful as it saves time for a recap and filters out all the important information with the advanced search option. I like that one can directly record an audio for transcription without needing to connect to meeting app.

CONS

In my experience the quality of transcription I get in Otter varies a lot depending on the microphone or headset I am using. For some headsets, the transcription does not work as well when compared to others even though all my headsets are of good quality. The quality of transcription varies especially as different people in meetings can have different speaker volumes and accents. The upload time for pre-recorded zoom videos is too long in my experience, take about an hour for a 1 Gb file.

Reason for choosing Otter

To transcribe important meetings, referring to and searching particular information discussed within the meeting, to save my time.

Brian

Internet, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2022

Just An Otter Speech-to-Text Tool

It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.

PROS

It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.

CONS

For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.

Reason for choosing Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech.

Reasons for switching to Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech.

Julio

Accounting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

3

Reviewed January 2024

Help for Video Calls without taking notes

Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan.

PROS

I normally have about 10 to 15 meetings a week and before using order I actually had a notebook for each call, forgot most of the data that I had to write within the meeting but at the end I used Otter, and completely relied on the transcription software

CONS

I find that sometimes it does not transcribe words perfectly well, and when you go back, it's hard to actually know what the person was talking about. It has improved, though.