# Otter Software Reviews, Demo & Pricing - 2026 > Review of Otter Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/transcription/otter-profile --- [Home](https://www.softwareadvice.com/) / [Transcription Software](https://www.softwareadvice.com/transcription/) / Otter Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) # Otter 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Otter 4.4 [(102)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Pricing Starting at $12.99 per month Top Alternatives ### About Otter Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dropbox, Webex and Business Hangouts. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and an online contact form. ## Otter User Interface ## Popular Otter Alternatives Main Product Otter 4.4 [(102)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.26Value for money - 4.02Customer support - 4.30Functionality Pricing Starting at $12.99 per month Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Alternative Product [Sonix](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/) 4.9 [(141)](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.69Value for money - 4.84Customer support - 4.74Functionality Pricing Starting at $22.00 per month Alternative Product [Riverside](https://www.softwareadvice.com/audio-editing/riverside-profile/) 4.8 [(238)](https://www.softwareadvice.com/audio-editing/riverside-profile/#reviews) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.58Customer support - 4.66Functionality Pricing Starting at $24.00 per month Alternative Product [Transkriptor](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/) 4.7 [(551)](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.24Value for money - 4.55Customer support - 4.68Functionality Pricing Starting at $8.33 per month Alternative Product [Video To Blog](https://www.softwareadvice.com/product/524066-Video-To-Blog/) 4.9 [(72)](https://www.softwareadvice.com/product/524066-Video-To-Blog/reviews/) Ratings Breakdown - 4.92Ease of use - 4.63Value for money - 4.65Customer support - 4.72Functionality Pricing Starting at $9.00 per month ## Otter Pricing and Plans Starting price: $12.99 per month Free Trial Free Version Basic $12.99 per feature, per month No plan information available ## Otter Features - Popular features found in Transcription Audio/video file upload Automatic Transcription File Sharing Natural Language Processing Speech Recognition Subtitles/Closed Captions Timecoding - More features of Otter Access Controls/Permissions AI/Machine Learning Annotations API Automatic Transcription Services Calendar Sync Chat Transcript Collaboration Tools Data Import/Export Data Storage Management Data Synchronization Full Text Search IVR Keyword Search Machine Learning Meeting Notes Mobile Access Mobile App Multimedia Support Multiple File Format Support Notes Management Playback Controls Reporting/Analytics Search/Filter Speech-to-Text Analysis Text Editing Text Overlay Third-Party Integrations Time Stamps User Management ## Otter Integrations Zoom Workplace Integration rated 4.6 from 13 reviews CxEngage Integration rated undefined from -1 review GoTo Meeting Integration rated undefined from -1 review Business Hangouts Integration rated undefined from -1 review Dialpad AI Meetings Integration rated undefined from -1 review Webex Suite Integration rated undefined from -1 review See all 7 integrations ## Otter User Reviews Overall Rating 4.4 Ratings Breakdown 5 64% 4 23% 3 7% 2 5% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.3 Customer support 4.0 Functionality 4.3 ew elaine w. Verified reviewer Writing and Editing Self-Employed Used weekly for more than 2 years Review source Reviewed March 2026 great tool for journalists 5 after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. Cons: would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. Read More SK Steven K. Verified reviewer Capital Markets 2-10 employees Used daily for less than 6 months Review source Reviewed January 2025 Otter is awesome 5 my experience hinges more on the partners reactions and they were great. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the overview I received after the calls were done and the automated mail system. Cons: I think the breakdown could have been more detailed Reasons for switching to Otter Referal from a friend who was using it in a call. Read More ML Melanie L. Verified reviewer Publishing 2-10 employees Used weekly for less than 6 months Review source Reviewed December 2024 Great if your recordings are all clear with no background noise. 3 It was inexpensive but required a lot of time double-checkin the transcriptions which was very frustrating. If you have audio that is clear and concise, it would work fine but if there's background noise or accents, it often wouldn't pick up correctly. Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: It was inexpensive and easy to use and integrate. Cons: The transcriptions often come out very strange and inaccurate. Read More LO Luis O. Verified reviewer Financial Services 11-50 employees Used weekly for less than 2 years Review source Reviewed January 2024 Otter: Easy to Use Middlemarket English Transcription 4 Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. Cons: Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. Reasons for choosing Otter We started by using Otter and Fireflies, but many of my teammates have since used Fathom and Airgram as their primary, relegating Otter to benchwarmer status. Read More LF Lori F. Verified reviewer Government Administration 2-10 employees Used monthly for less than 2 years Review source Reviewed March 2025 True time saver 4 Just renewed for another year. Saves me time on typing minutes and makes my job easier. Would recommend to others. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Transcribes meetings so I do not have to take minutes. Easy to use and upload recordings. Price is good as other products were more expensive Cons: It often transcribes the wrong words. I did some research and had to purchase a better microphone. I realize that it will not get everything correct but some times it is really bad. Read More BE Brian E. Verified reviewer Internet Self-Employed Used weekly for more than 2 years Review source Reviewed June 2022 Just An Otter Speech-to-Text Tool 3 It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool. Cons: For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page. Reasons for choosing Otter The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech. Reasons for switching to Otter The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech. Read More Zaiba S. Verified reviewer Internet 201-500 employees Used daily for less than 6 months Review source Reviewed June 2021 One of the Best Transcription Softwares 5 One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: 1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings. Cons: 1\. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one. Read More Alexander H. Verified reviewer Information Technology and Services 1001-5000 employees Used weekly for less than 2 years Review source Reviewed July 2023 It's good... 4 It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver. Ratings Breakdown 4 Ease of use 4 Functionality Pros: It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it. Cons: The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client. Read More Henning S. Verified reviewer Staffing and Recruiting 2-10 employees Used weekly for more than 2 years Review source Reviewed October 2023 Accurate Transcription of Selected Calls of 60+ Minutes 5 Accurate transcriptions are key for us. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: The transcript is very accurate, rarely any need for a manual correction. Cons: Offers way more features than we actually need and use. Read More Danielle N. Verified reviewer Design Self-Employed Used other for less than 6 months Review source Reviewed June 2021 Awesome Transcription Tool 4 Overall I've been very impressed with Otter. I tested a few apps for transcribing my client's podcast and Otter did a much better job than the others. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others. The speaker had a British accent which is notoriously challenging for transcription tools. But Otter hardly had any problems with it. Otter also did not drop words when the podcast intro/outro music was playing, which was another problem I had with other apps. One more pleasant surprise was that Otter automatically ignored filler words. The editing workflow was pretty smooth for the relatively minor correcting I need to do. Cons: One feature that I missed - and that the other transcription apps had - was global find and replace, which is a common feature in word processing tools. For instance, if a name has an unusual spelling and the speaker repeats it multiple times in the recording, I should be able to change all instances with the click of a button. You just tell the software what to look for and what to change it to. Another feature that someone looking for an all-in-one tool might miss is the ability to edit the recording itself. Read More Showing 1 - 10 of 102 Reviews [See All Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/) ## Otter Popular Comparisons [Transkriptor vs Otter](https://www.softwareadvice.com/transcription/otter-profile/vs/transkriptor/)[Fathom vs Otter](https://www.softwareadvice.com/compare/423207-Fathom/vs/447335-otter/)[Sonix vs Otter](https://www.softwareadvice.com/transcription/otter-profile/vs/sonix/)[Happy Scribe vs Otter](https://www.softwareadvice.com/speech-recognition/happy-scribe-profile/vs/otter/)[Descript vs Otter](https://www.softwareadvice.com/speech-recognition/descript-profile/vs/otter/) [Compare All Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) ## See what companies are saying about Software Advice