--- title: "Otter.ai Software Reviews, Demo & Pricing - 2026" description: "Review of Otter.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/transcription/otter-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [AI Meeting Assistants Software](https://www.softwareadvice.com/category/5471-ai-meeting-assistants/) / Otter.ai Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/)[Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) # Otter.ai Review From $12.99/month Free version Free trial 1 plan Wondering if Otter.ai is right for your organization? Our AI Meeting Assistants Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Otter.ai 4.4 [(109)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Pricing Starting at $12.99 per feature per month ### About Otter.ai Otter.ai is an AI meeting assistant that helps sales teams, educators, healthcare organizations, recruiters, and other professionals record, transcribe, and summarize meetings in real time. It serves individual users, small teams, and large enterprises, including Fortune 500 companies. The software is cloud-based, with iOS and Android mobile apps, Mac and Windows desktop apps, and a Chrome extension. Core features include real-time transcription for Zoom, Google Meet, and Microsoft Teams; AI-generated summaries with decisions and action items; automatic action item extraction and assignment; and AI Chat for querying meeting history. Speaker identification, custom vocabulary, and slide capture are also included. Team workspaces organize meetings by team, project, or topic, while integrations with Salesforce, HubSpot, Slack, Jira, Asana, and others push meeting output directly into existing workflows. Enterprise plans include SSO, SCIM directory sync, data retention controls, SOC 2 Type II certification, and HIPAA compliance, making Otter.ai suitable for regulated industries. A free Basic plan provides 300 transcription minutes per month. Support is available via a knowledge base,... with additional support options for paid and enterprise plans. Do you work for Otter.ai? [Manage this product listing](https://www.g2.com/products/otter-ai/claim_requests/new?auto=true) Wondering if Otter.ai is right for your organization? Our AI Meeting Assistants Software selection experts can help you in 15 minutes or less. ## Otter.ai User Interface ## Popular Otter.ai Alternatives Main Product Otter.ai 4.4 [(103)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.27Value for money - 4.02Customer support - 4.31Functionality Pricing Starting at $12.99 per month Get Price Alternative Product [Transkriptor](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/) 4.7 [(551)](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.24Value for money - 4.55Customer support - 4.68Functionality Pricing Starting at $8.33 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Video To Blog](https://www.softwareadvice.com/product/524066-Video-To-Blog/) 4.9 [(74)](https://www.softwareadvice.com/product/524066-Video-To-Blog/reviews/) Ratings Breakdown - 4.92Ease of use - 4.63Value for money - 4.66Customer support - 4.73Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Sonix](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/) 4.9 [(143)](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.69Value for money - 4.84Customer support - 4.75Functionality Pricing Starting at $22.00 per month Get Price Alternative Product [Mentalyc](https://www.softwareadvice.com/transcription/mentalyc-profile/) 4.6 [(78)](https://www.softwareadvice.com/transcription/mentalyc-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.53Value for money - 4.60Customer support - 4.36Functionality Pricing Starting at $14.99 per month Get Price ## Otter.ai Pricing and Plans Otter.ai has one plan. Basic is $12.99/feature/mo billed monthly. Free versionFree trial Basic $12.99 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Otter.ai pricing compare to alternatives? Otter.ai's starting price is $12.99/feature/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Otter.ai4.4[(109)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) | $12.99 /feature/mo | Available | Available | 4.3 | | [Transkriptor](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/)4.7[(551)](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/reviews/) | $8.33 /mo | Available | Not available | 4.2 | | [Fathom](https://www.softwareadvice.com/product/423207-Fathom/)5.0[(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) | $15.00 /user/mo | Available | Available | 4.9 | | [Video To Blog](https://www.softwareadvice.com/product/524066-Video-To-Blog/)4.9[(74)](https://www.softwareadvice.com/product/524066-Video-To-Blog/reviews/) | $9.00 /mo | Available | Available | 4.6 | | [Sonix](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/) 4.9[(143)](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/reviews/) | $22.00 /user/mo | Available | Available | 4.7 | Otter.ai4.4[(109)](https://www.softwareadvice.com/transcription/otter-profile/reviews/) * * * Starting price $12.99 /feature/mo Free trial Available Free version Available Value For Money 4.3 - [Transkriptor](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/)4.7[(551)](https://www.softwareadvice.com/speech-recognition/transkriptor-profile/reviews/) * * * Starting price $8.33 /mo Free trial Available Free version Not available Value For Money 4.2 - [Fathom](https://www.softwareadvice.com/product/423207-Fathom/)5.0[(810)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) * * * Starting price $15.00 /user/mo Free trial Available Free version Available Value For Money 4.9 - [Video To Blog](https://www.softwareadvice.com/product/524066-Video-To-Blog/)4.9[(74)](https://www.softwareadvice.com/product/524066-Video-To-Blog/reviews/) * * * Starting price $9.00 /mo Free trial Available Free version Available Value For Money 4.6 - [Sonix](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/) 4.9[(143)](https://www.softwareadvice.com/ai-marketing-tools/sonix-profile/reviews/) * * * Starting price $22.00 /user/mo Free trial Available Free version Available Value For Money 4.7 ## Otter.ai Features - Popular features found in AI Meeting Assistants Action Item Tracking Autonomous Task Execution Call Transcription Meeting Notes Real-Time Language Translation Scheduling Sentiment Analysis Speech Recognition Transcript Search & Annotation - More features of Otter.ai Access Controls/Permissions AI/Machine Learning Annotations API Audio/video file upload Automatic Transcription Automatic Transcription Services Calendar Sync Chat Transcript Collaboration Tools Data Import/Export Data Storage Management Data Synchronization Decision Support File Sharing Full Text Search IVR Keyword Search Machine Learning Mobile Access Mobile App Multimedia Support Multiple File Format Support Natural Language Processing Notes Management Playback Controls Recording Reporting/Analytics Search/Filter Speech-to-Text Analysis Subtitles/Closed Captions Text Editing Text Overlay Third-Party Integrations Timecoding Time Stamps User Management ## Otter.ai Integrations Zoom Workplace Integration rated 4.6 from 13 reviews GoTo Meeting Integration rated undefined from -1 review Canvas Integration rated undefined from -1 review Zoom Contact Center Integration rated undefined from -1 review convverse AI Real Time Sales Assistant for Google Meet Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review See all 10 integrations ## Otter.ai User Reviews ## Otter.ai customer ratings - Overall rating: 4.4/5 - Total reviews: 109 ### Rating distribution - 5 stars: 68 reviews (62%) - 4 stars: 26 reviews (24%) - 3 stars: 7 reviews (6%) - 2 stars: 5 reviews (5%) - 1 star: 2 reviews (2%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.0/5 - Functionality: 4.3/5 --- ### Easy Setup, but Invasive and Hard to Remove - Overall rating: Not rated - Reviewer: Russell B. - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I thought Otter.ai would take thorough meeting notes, capture the decisions, and circulate them to our employees, but we found it awful. #### Pros I found the initial setup very easy. #### Cons I found Otter.ai awful. Once I added it to my organization, it kept adding itself to meetings on my calendar and inviting other employees to join. It spread like a virus and was very difficult to get rid of. It should be less invasive, more controllable and easier to remove from an organization. --- ### Summarize your meeting in seconds - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was been a positive experience; at the beginning it might be overwhelming but it has been really positive after all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the way that it summarize meeting on real time as well as the summaries created after the meeting ends. It highlights key points and divide the whole meeting into sections that can be explored by the user. #### Cons Sometimes it can spam the rest of the members in the meeting as it automatically share al the key highlights and summaries with everyone. --- ### Helpful Transcribing App - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It ties recording and transcribing into one app. It's easy to use and I love the export options for both the audio files and the transcriptions as a PDF or word doc. #### Cons The transcriptions can run together or be a little messy, but that's true of every transcribing app. It's still vastly better than having to time stamp and revisit audio every time you're trying to find something. It's also pretty pricey if you're not going to link it to other apps, which I don't. The value might be better for businesses that use it more frequently. --- ### Loving the new features! - Overall rating: 4/5 - Reviewer: Katherine W. - Industry: Design - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I'm new to Otter, but so far it's been very helpful. The summaries from meetings are thorough and help me to just focus on what's being said instead of taking notes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The new feature of recording and getting transcripts and a summary without having it in your meeting is great. Their email is right, that sometimes that can be awkward, and when you're just looking for a summary, it's perfect. #### Cons Having it auto-join all of my meetings, and it took me a bit to figure out how to turn that off. Now, I only have it join very specific meetings, and I use the other record feature more frequently. --- ### great tool for journalists - Overall rating: 5/5 - Reviewer: elaine w. - Industry: Writing and Editing - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. #### Cons would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. --- ### Inconsistent Results and Limited Usability - Overall rating: 2/5 - Reviewer: Kelly M. - Industry: E-Learning - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Otter has been underwhelming. While it offers basic note capture, it often misses the mark on structure, clarity, and delivering usable summaries. I’ve found more value using other AI-powered notetakers that do a better job identifying action items, segmenting conversations, and maintaining formatting that’s ready to share with teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Otter does a decent job at capturing general meeting notes, especially when conversations are clear and well-paced. It can be helpful in keeping a record of discussions for later reference, and the automatic syncing is convenient across devices. #### Cons The biggest issue is the inconsistency in transcription accuracy and the lack of clarity around action items. Notes often feel disorganized or overly generalized, which makes it harder to pull key insights or next steps. Compared to other AI notetakers on the market, Otter lacks structure and context-aware features that help users make sense of what was discussed. --- ### Student - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Higher Education - Company size: Self-Employed The reviewer appreciates how Otter.ai supports their college learning by consolidating notes from various online sessions, making it easier to review material later. They noted that improvements in transcription accuracy would enhance the overall utility of the service. Full review available after login on Software Advice --- ### Sr. Corporate Trainer/ Consultant - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Professional Training & Coaching - Company size: 201-500 employees As a corporate trainer, the reviewer appreciates how Otter.ai allows for a greater focus on training delivery rather than note-taking. The tool's real-time transcription and summary generation are valuable, though it has some limitations with speaker identification in group settings. Full review available after login on Software Advice --- ### Finance Lead - Founders' Office - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Accounting - Company size: 2-10 employees Otter has improved the efficiency of team meetings by providing quick summaries, allowing team members to stay engaged during discussions. The transcription accuracy can falter with mixed languages, which may lead to some misunderstandings. Full review available after login on Software Advice --- ### Producer/Director - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Higher Education - Company size: 501-1000 employees The reviewer finds Otter.ai beneficial for managing meeting notes and enhancing focus during discussions. Despite its advantages, there are organizational constraints that have led to reduced usage of the tool. Full review available after login on Software Advice --- Showing 1 - 10 of 109 Reviews [See All Reviews](https://www.softwareadvice.com/transcription/otter-profile/reviews/) ## Otter.ai Popular Comparisons [Transkriptor vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/transkriptor/)[Fathom vs Otter.ai](https://www.softwareadvice.com/compare/423207-Fathom/vs/447335-otter/)[Video To Blog vs Otter.ai](https://www.softwareadvice.com/compare/447335-otter/vs/524066-Video-To-Blog/)[Sonix vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/sonix/)[Rev vs Otter.ai](https://www.softwareadvice.com/transcription/otter-profile/vs/rev/)[HappyScribe vs Otter.ai](https://www.softwareadvice.com/speech-recognition/happy-scribe-profile/vs/otter/)[Descript vs Otter.ai](https://www.softwareadvice.com/speech-recognition/descript-profile/vs/otter/) [Compare All Alternatives](https://www.softwareadvice.com/transcription/otter-profile/alternatives/) ## Other Top Recommended AI Meeting Assistants Software [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14700) Recently recommended **0** times [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) **4.4** (8405) Recently recommended **0** times [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/) **4.6** (4646) Recently recommended **0** times [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) **4.7** (4169) Recently recommended **0** times Stuck Between Options? 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