All Thomalex Reviews
1-12 of 12 Reviews
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Andy
Verified reviewer
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
A very efficient, easy to use corporate booking tool to manage small to medium sized accounts.
It helps to put my agency in the equal footing as mega travel companies in the same playing field. A necessary tool to facilitate our ability to acquire new accounts.
PROSEasy for travel management agencies to set up and manage client accounts to meet its travel policies; without the cumbersome set up procedures such as other major booking tools in the industry. Ability to integrate with specific airlines' API when needed, such as Air Canada Corporate Rewards site with which ResVoyage is probably the first and among the very few online booking engines that has successfully integrated with . Cost efficiency in running the program is also a key factor in acquiring accounts.
CONSThis system currently works with Amadeus, I would certainly like to see it adapting to Sabre as well. Although the system works primarily with scheduled carriers, I wished it has the ability to work with chartered flights also.
Aziz
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
The best in the market with the best quality.
I liked Thomalex solution as it is a very unique in the market and it can be customized depends on the customer requirements. I have met a lot of web developers from everywhere, India, Russia, Ukraine, Canada, Kazakhstan, Uzbekistan, and I can tell you with 100 guarantee that Thomalex can easily compete with them and provide the best quality. It is not just quality, it is also support which you can get with assurance and not putting yourself to the risk that you will not get what are you looking for. I will 100% recommend to anybody to use Thomalex.
CONSI like everything about this software, I even don't know what to write that it has any disadvantages. The support team are a very responsive and can provide the best idea and solution for your problems. You will never say you no, as they always have solution for any difficult software problems.
andre
Transportation/Trucking/Railroad, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
Great Product
Great
PROSgreat value easy to work with flexible very positive experience
CONSTutorials, live customer support and online
Reason for choosing Thomalex
Price
Carlos M
Verified reviewer
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Easy to use, has many great features, and reasonably priced
Great! This is the best word to describe our experience with ResVoyage. Very professional team, always available to help in case of any issue. I recommend it 100%
PROSExcellent tool to travel agencies. Easy to use, with a lot of functionalities to define any rules that you need to create prices. This is a must if you want to work as a big travel agency. Very skilled team to develop any additional feature in case you need customize it more. Fast development and deliveries on time.
CONSSometimes has a loading time for some pages is slower than you can expect. Although this is not big deal, this is something that they are working to fix it to improve user experience.
Fionna
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Business Traveltech - ResVoyage Integrated Software
The development and support team are always willing to help, even if it requires last minute development, they manage to include you into the latest development release. It has been an absolute pleasure working with [SENSITIVE CONTENT HIDDEN] and his team.
PROSThe ability to easily integrate the self-booking tool, into an expense management solution has been remarkable. I have personally worked with large technology companies and have certainly not received the same level of service as I have from the Thomalex team.
CONSAs yet have not found any and don't really expect to
Reason for choosing Thomalex
Ease of use, affordability and a willingness to work with us
Paulo
Leisure, Travel & Tourism, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Excellent Team, excellent product
We have used for a year and really like it. When we show to customers they like the simplicity and easy to use. Also, the dashboard and report cover most of the customer's scenarios.
PROSThe flexibility that provides to our customers to setup the way they want is amazing and very flexible.
CONSInterface and setup can be a bit overwhelming - I'd suggest to add more on spot "?" help function
Reason for choosing Thomalex
Product features have all features we need and integrates with our backend system. Also, the team we worked with and the [SENSITIVE CONTENT] are amazing! it made a big difference! thank you !
Aftaf
Aviation & Aerospace, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
We started with Thomalex back in 2015 and the experience has been phenomenal so far.
Software is user friendly and easy to use. Users can adjust the settings as per their needs. Thomalex team is always standby for support.
CONSThere is always a room to improvement and there is a need to add few more features to make the software competitive.
yossi
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
It's an awesome tool for our corporate clients all over the world.
the U.I is very friendly and the booking process simple to implement. We are very satisfied to work with a professional team, who support us for this new experience.
CONSThe airlines and the GDS system change some rules, and we have a delay to update the system. but it's not a critical point at all.
Rodrigo
Verified reviewer
Events Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Excellent partner and IT travel solutions for agency travels
The OBT is easy to use, very friendly and likely for clients. Since we started one year ago, we have implemented it some companies with excellent results. Besides, the support service works very well and it is versatile to do new integrations and find solutions to our requirements.
CONSMore integrations with aggregators and hotels consolidators would be really nice to increase their added value proposition.
Cristina
Leisure, Travel & Tourism, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Really useful tool for corporate trips!
The global experience with Resvoyage is really positive as we have the chance to offer an added value as travel agency to our corporate clients. On the other hand, its team is always available lo help you with any question and query and they work daily to improve the tool. The clients who have tried Resvoyage are also agree with this and they are sure once they restart the trips they'll use it.
PROSThe best of the tool is companies are able to book and check their own itineraries any time with their company travel policy. In addition they also have all the company travel agreements and discounts charged on the same platform.
CONSAs travel agency, we know Resvoyage is always updating and improving its tasks, but sometimes, when they do that we lose all the look&feel details, so we have to work on these details again.
Dale
Leisure, Travel & Tourism, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
The best valued online booking tool
Resvoyage is very easy app to setup and configure. They have great support team.
PROSResvoyage is very easy to setup. It can be done with very little support needed. It integrated seamlessly with our Amadeus GDS. Our clients like the flow and easy of use. I have not been able to find a better online booking system for the price. Resvoyage is very willing to look at modifications if would improve the product.
CONSWe would like to see more flexibility in the notifications and messaging.
Reason for choosing Thomalex
pricing
Reasons for switching to Thomalex
Amadeus' new product was not ready for the USA
Yury
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best product in the market
Best product in the market
PROSUser friendly. Best price. All major GDSs integrated in one booking engine, like Amadeus and Sabre.
CONSWe just started to use Thomalex product, so don't see any problems.