TravelBank

RATING:

4.7

(235)

About TravelBank

TravelBank is a cloud-based expense reporting solution for corporate travel. It helps small and midsize businesses to manage flights, accommodations and other travel expenses, and also provides automated expense reports and direct deposit reimbursements. Employees can enter expenses manually or by uploading images of receipts with a mobile phone camera. Users can sync credit cards and bank accounts with the solution to expedite reimbursement, and TravelBank also offers multi-currency support. TravelBank also enables users to book flights at corporate rates. Additionally, TravelBank prompts employees to use less expensive services and calculates savings based on employee purchases. Integrations include various third-party accounting applications such as QuickBo...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TravelBank Pricing

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Expense & transaction list
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TravelBank Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TravelBank

1 - 5 of 234 Reviews

User Profile

Lyle

Verified reviewer

Computer Games

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Awesome modern app that's easy to setup!

PROS

Simple travel bookings and budgeting in a clean, clutter-free interface. All enterprise software should be like this.

Penny

Government Relations, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2023

Excellent receipt tracking

Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements.

PROS

The mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program.

CONS

The lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical.

Reasons for switching to TravelBank

Cost, and the fact that every user was not required to have a company email address (which had added to the overall cost).

Steve

Banking, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2021

Cons

Somehow my email was changed and I lost reports. Now I have several reports saved that company hasn’t received

PROS

None. Don’t like this software. Not easy to use

CONS

Still have to fill out info even after taking pic of receipts

Danny

Telecommunications, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Expense Report Generator

I emailed a question and had a response within a few hours.

PROS

First, The ability to quickly take a photo of the receipt and later fill in the details when I have time. Second the ability to sync my credit card to the software, and third, I don't travel often but I do like the ability to be able to do all purchase and planning via this software.

CONS

I've been using the software for a week and only added a few entries, so far I've had a seamless experience, As of now I haven't found any cons

Reasons for switching to TravelBank

I find it unprofessional for a company (Expensify) to use its private, customer data base, as a political platform.

Vendor Response

Hi Danny, we're glad you're having a great experience thus far, and enjoying our receipt capture, credit card sync, and customer support! If you run into any questions down the road, don't hesitate to reach out to us for help.

Replied November 2020

Laurie

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

GREAT EXPENSE TRACKING AND EASY TO USE!

Absolutely love this and the ease of its use AND customer support is very helpful, knowledgeable, friendly and fast!!

PROS

The simple process. Ease of use. Customer support is top notch and fast!! User friendly site and app, not only to use but to find what you need and just how it doesn't look complex to use.

CONS

Having to wait for transactions to pair to be sure your uploaded receipt uploads. Sometimes it freezes up, but comes back fairly quickly.