TUIO
About TUIO
TUIO Pricing
No Monthly or Annual Fees & No Contracts! The only enrollment and tuition management solution that educational organizations can use risk-free! Visit tuiopay.com and book a demo for detailed pricing information.
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for TUIO
1 - 5 of 100 Reviews
Lynda
2 - 10 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed November 2021
A life/time saver!
Glenn
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Tuio has been a fantastic tool to move our school into online payments and invoice management.
Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!
PROSWhat I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.
CONSThere are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.
Vendor Response
Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.
Replied October 2018
Julie
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
TUIO wins in customization and flexibility.
Customer service and the implementation specialists are top notch! The way the system organizes programs is easy and efficient.
CONSThe reported numbers are not actual figures. It would be preferable if the numbers detailed in the program totals and the dashboard were only the funds that the school actually collected/will collect. For functions like conversations and forms to be useful for the entire school, there needs to be a way to add users with limited access.
Reason for choosing TUIO
Customization, flexibility and low costs for parents.
Reasons for switching to TUIO
Lack of flexibility in what our parents were being charged by TADS for fees. Changes in fees with little notice.
Vendor Response
Thanks for the awesome review Julie. You can get the totals that the school is ultimately receiving via the invoice exports on TUIO. I took a note of your feedback as I think there could be a good way to turn on or off the gross vs. net view on the dashboard and programs tabs. Our permissions release went live in October 2023 so you can give users limited access whenever you are ready!
Replied November 2023
Kristi
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2023
Hoping it gets better
The conversion happened fairly simply, and the payment processing has been exceptional, from my perspective. However we also want to use tuio as a student information management system and so far it's lacking. Also the reporting suck so far, but we have been told this will be improved in the next few moths/in 2024.
PROSThe links to fill out forms, the notifications and payment processing are wonderful. The service is also exceptional (customer service and attentiveness)
CONSThe reporting. Everything coming in an excel spreadsheet that must be manipulated is time consuming and not optimal
Reason for choosing TUIO
I didn't choose tuio
Reasons for switching to TUIO
BlackBaud wasn't delivering reporting we needed. FileMaker is unsupported by most now so we wanted a more long term solution
Vendor Response
Hi Kristi, early 2024 we have a custom report feature coming at the same time as attendance. This will make pulling student info reports even easier. In the meantime TUIO support can help you if you're struggling with the spreadsheet management.
Replied November 2023
Nancy
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Customer Service at it's Best
I would reccommend TUIO to any private school that is looking for a student and billing management system.
PROSTUIO is very customer service oriented. I have never had an issue that was not addressed with timeliness and accuracy. I felt like they were part of my team to run our school.
CONSThere was nothing that was difficult or was not thoroughly explained by their training team.
Vendor Response
Thank you very much for the review Nancy!
Replied March 2024
