# asyst:Utility Billing Software Reviews, Demo & Pricing - 2026 > Review of asyst:Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/utility-billing/asyst-utility-billing-profile --- [Home](https://www.softwareadvice.com/) / [Utility Billing Software](https://www.softwareadvice.com/utility-billing/) / asyst:Utility Billing Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/utility-billing/asyst-utility-billing-profile/reviews/) # asyst:Utility Billing 2026: Benefits, Features & Pricing Wondering if asyst:Utility Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview asyst:Utility Billing 4.4 [(7)](https://www.softwareadvice.com/utility-billing/asyst-utility-billing-profile/reviews/) Pricing Starting at $995.00 one time ### About asyst:Utility Billing asyst:Utility Billing is a Windows-based utility billing solution for municipalities, local governments, water districts and private utilities. The solution integrates with Microsoft Office and allows users to manage customer accounts. It helps enter meter recordings, flags out-of-range entries and tracks surcharges as well as taxes for collections and billing. asyst:Utility Billing enables users to enter, check and refund deposits for services, membership fees and interest paid. Users can also transfer customers from one location to another along with deposits and balance information. The solution allows users to check billing history and reprint bills. asyst:Utility Billing lets users attach images to bills and collect partial payments from customers. Other features include barcode printing on bills, payment reversal, automatic calculation of estimated readings and more. Support to the solution is offered via phone and live chat during business hours. Wondering if asyst:Utility Billing is right for your organization? Our Utility Billing Software selection experts can help you in 15 minutes or less. ## asyst:Utility Billing User Interface ## Popular asyst:Utility Billing Alternatives Main Product asyst:Utility Billing 4.4 [(7)](https://www.softwareadvice.com/utility-billing/asyst-utility-billing-profile/reviews/) Ratings Breakdown - 4.43Ease of use - Value for money - 4.86Customer support - Functionality Pricing Starting at $995.00 one time Get Price Alternative Product [Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/) 4.6 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.51Value for money - 4.78Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Heartland Payments+](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/) 4.3 [(132)](https://www.softwareadvice.com/accounting/heartland-payment-processing-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 3.97Value for money - 4.14Customer support - 4.30Functionality Pricing Available upon request Get Price Alternative Product [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.9 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.95Customer support - 4.69Functionality Pricing Starting at $2850.00 one time Get Price Alternative Product [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.8 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/#reviews) Ratings Breakdown - 4.68Ease of use - 4.58Value for money - 4.69Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.5 [(83)](https://www.softwareadvice.com/property/zego-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.55Value for money - 4.34Customer support - 4.55Functionality Pricing Available upon request Get Price ## asyst:Utility Billing Pricing and Plans Starting price: $995.00 one time Free Trial Free Version Basic $995.00 one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## asyst:Utility Billing Features - Popular features found in Utility Billing Customer Management Meter Data Management Non-Metered Billing Online Payments Payment Collection Penalty/Cut-Off Processing Rate Management Reporting & Statistics Self Service Portal Transaction History Work Order Management - More features of asyst:Utility Billing Accounting ACH Payment Processing Billing & Invoicing For Electricity For Natural Gas For Trash For Water Metered Billing ## asyst:Utility Billing User Reviews Overall Rating 4.4 Ratings Breakdown 5 57% 4 29% 3 14% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Customer support 4.9 DN Dianne N. Used unspecified for unspecified Review source Reviewed August 2009 City Clerk 4 It is a good software and it has really saved me time from when we were doing it by hand. Ratings Breakdown 4 Ease of use 5 Customer support Pros: This software contains most of what we needed. It just takes some time to learn how it operate all the features. Thank God they have such a good support staff. Cons: I wished when you did the daily balances that it broke out the sales tax separate and also in the the billing totals. Also I don't have anyway of getting a complete consumption report monthly that I need for reports to the state. Vendor Response The Payment Credit edit report can be ran for any time period to easily break out the sales tax and other services for any period. In additon, the Consumption Analysis Report can be ran to get total consumption by service for any point in time. Replied August 2009 Read More CP Cynthia P. Used unspecified for unspecified Review source Reviewed October 2015 Meet the basic needs of our company. Customer Service is the best i have ever seen 4 I am new to the utility industry so I have a limited view-experience with these types of programs. I have used other accounting and payroll programs over the years but we only use the utility portion of Asyst. It does what we want and to be fair, I am sure it does much more than what we use. It would be nice to be able to format our own reports or billing forms with out having to call it in, an then wait for it to be done, but that is the only major let down that I have found while using this system. Again, the customer service has always been outstanding, and very quick to respond, and very knowledgeable and friendly. Ratings Breakdown 4 Ease of use 5 Customer support Read More TD TONY D. Used unspecified for unspecified Review source Reviewed July 2009 asyst utility billing 3 It's a great system for cities and towns with less than 10 -15 thousand accounts. If you are dollar restricted, this is probably the best system you can find based on "bang for your bucks". Ratings Breakdown 3 Ease of use 4 Customer support Pros: Tons of reports. User defined options throughout. The price is great. Cons: Can be difficult to set up, especially if you don't have a good working knowledge of what you want. As with all software utilities, if you are doing a conversion from a different system, there will be problems. Read More KC Karen C. Used unspecified for unspecified Review source Reviewed October 2015 Easy to implement, learn and use. 5 I do not work on a daily basis with the utility billing; however, I do "fill in" when necessary. I did ask the staff who do work with it daily with the first question being "what are the pros of the software?" - the reply was a quick "it's easy to learn and use.". The next question was "what are the cons?" - there was nothing but silence. There were no complaints. 'Nuff said. I will also add that we have had nothing but great customer service from USTI. Ratings Breakdown 5 Ease of use 5 Customer support Read More PW Paula W. Used unspecified for unspecified Review source Reviewed July 2009 Utility Billing 5 any problems that should occur are easily handled by fast and friendly customer support reps Ratings Breakdown 5 Ease of use 5 Customer support Pros: ease of meter reading, editing, billing. Good reports. Customer support is outstanding. Cons: none to mention Read More JB Jo Ann B. Used unspecified for unspecified Review source Reviewed October 2015 Everyday since 1997. 5 Upgraded in 2005 to asyst version 10 from the UBS DOS version. Great customer service. Ratings Breakdown 5 Ease of use 5 Customer support Read More CR Cindy R. Used unspecified for unspecified Review source Reviewed September 2015 I been using this software for about the last four months. 5 So far everything seems to be working well for us. I do not have any complaints. Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 7 of 7 Reviews [See All Reviews](https://www.softwareadvice.com/utility-billing/asyst-utility-billing-profile/reviews/) ## Other Top Recommended Utility Billing Software [authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/) **4.5** (219) Recently recommended **0** times [CIS Utility Billing](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/) **4.6** (165) Recently recommended **0** times [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) **4.7** (149) Recently recommended **0** times [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) **4.7** (132) Recently recommended **0** times Stuck Between Options? Our experts can help you compare asyst:Utility Billing with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice