--- title: "Best Utility Billing Software - 2026 Reviews & Pricing" description: "Find the best Utility Billing Software for your organization. Compare top Utility Billing Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/utility-billing/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Utility Billing Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Utility Billing Software of 2026 Updated July 23, 2026 On this page 1. Popular Comparisons 2. Buyers Guide 3. Related Software Filter products 73 results ### Compare Products Showing 1 - 25 of 73 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Rural Billing [Rural Billing](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) 4.88 [(60)](https://www.softwareadvice.com/utility-billing/rural-billing-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Rural Billing makes utility management simple, affordable, and stress-free. Designed for small to mid-sized utilities, it grows with your business while keeping billing easy to handle. Whether you manage water, gas, or electric services, Rural Billing supports metered, tiered, and flat-rate charges—all in one place. It integrates seamlessly with leading meter brands like Badger, Sensus, Neptune, Mueller, and Master Meter. Plus, you can add eBilling and a convenient online payment portal at no extra cost to your utility.... [Read more](https://www.softwareadvice.com/utility-billing/rural-billing-profile/) ### Best rated features: Customer Management 5.0 Work Order Management 5.0 Payment Collection 5.0 Penalty/Cut-Off Processing 5.0 [See all features](https://www.softwareadvice.com/utility-billing/rural-billing-profile/#key-features) ### Basic $2,850.00one time [See full pricing details](https://www.softwareadvice.com/utility-billing/rural-billing-profile/#pricing-and-plans) ### Product: Tridens Monetization [Tridens Monetization](https://www.softwareadvice.com/accounting/tridens-monetization-profile/) 4.95 [(21)](https://www.softwareadvice.com/accounting/tridens-monetization-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Tridens Monetization enables service providers to quickly launch innovative digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships. Moreover, Tridens Monetization enables automation of the subscription billing process in a Quote-Order-Cash digital economy from quoting, offer design, rating, taxation, billing and invoicing, payments, and collection to reports and analytics.... [Read more](https://www.softwareadvice.com/accounting/tridens-monetization-profile/) ### Best rated features: Online Invoicing 5.0 Multiple Payment Options 5.0 Self Service Portal 5.0 Billing Portal 5.0 [See all features](https://www.softwareadvice.com/accounting/tridens-monetization-profile/#key-features) ### Product: AMCS Utility Billing [AMCS Utility Billing](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/) 4.80 [(80)](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/reviews/) ### Pricing availability Free trial: Available Free version: Available Software Advice Summary AMCS Utility Billing is a cloud-based, full-featured, and affordable SaaS application for water, sewer, and electricity billing. Ideal for municipalities, private companies, and public utilities, it offers a Customer Information System that tracks customers, meters, invoices, and payments in one application. Out-of-the-box features include metered, stepped, and flat rate automated billing, with unlimited configurable rate structures and reports. Enjoy streamlined meter reading entry, payment processing, SMS payment reminders, and a web portal for customers to view usage and pay bills. AMCS provides a dashboard and monthly or quarterly reporting to help organizations understand business performance. Users can access aged receivables, revenue reports, collections, meter readings, customer reports, and more. The Invoice template editor and user-configurable Customer Portal allow for easy customization.... [Read more](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/) ### Best rated features: Reporting & Statistics 5.0 Billing & Invoicing 5.0 Metered Billing 5.0 API 5.0 [See all features](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/product/395259-AMCS-Utility-Billing/#pricing-and-plans) ### Product: ExpenseLogic [ExpenseLogic](https://www.softwareadvice.com/product/456026-ExpenseLogic/) 4.84 [(31)](https://www.softwareadvice.com/product/456026-ExpenseLogic/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ExpenseLogic is a cloud-based expense management software that allows the accounts payable team to view invoices and expenses when logging in to the system. The invoices are attached by account number and can be searched by account number, vendor, cost center or location number, invoice date, or due date, to name a few. There is also a Site Manager dashboard that allows the AP team to search for services and vendors by cost center or location number.  The accounting or financial team will be able to use the data from invoices entered into ExpenseLogic via searches or through the interface that the software allows with the company's accounting software. This general ledger interface file will provide allocations as required by your organization. An accrual file can be created and utilized by the finance team to reduce time spent creating the file or uploading it to the ERP software. Additionally, it includes the ability to create checks and audit the bank statement for payment tracking. The IT and telecom teams will utilize ExpenseLogic to eliminate the need for multiple spreadsheets to keep up with the inventory of phone numbers, circuit numbers, and assets at each location. This inventory allows users to keep up with the PIC/LPIC, contract terms and rates, and circuit IDs, to name a few. The site manager provides a view for the entire organization or a search down to the location level. The contract manager will be used by the entire organization as a repository for contract images, terms, SLAs, and rates. This one-stop shop will give the end user the ability to search for a contract by location, vendor, service type, etc. Additionally, the contracts would be attached to the account number and phone, circuit, or meter number to allow for a quick view of the contract terms. The operations and facilities departments will use ExpenseLogic to view location expenses and usage that pertains to kWh, thermometers, CCF, MCF, or gallons, to name a few. The reporting will allow the end user to identify locations with higher-than-normal usage, and the exceptions section will identify overcharges billed by the vendor. The tracking of disputes can provide a quick view of credits pending and received by account number and location, to name a few. The sustainability reporting allows the facilities department to easily manage the ESG requirements or the usage information that is needed for Energy Star upload and management. The software is supported by a team that uses the software with real clients of RadiusPoint, so any issues can be quickly and easily resolved. The on-demand training provides a quick view of how to perform certain tasks. Machine learning allows the end user to pick up where they left off or bubble suggestions to create easy-to-learn and easy-to-use software. The help desk allows users in the organization to place orders for services or equipment. This Moves, Adds, Changes, and Disconnect section of the software allows the organization to see all orders placed and their status. The Intelligent Queue Portal is a tailored portal with specific services and equipment that can be ordered. This portal can be set up to allow end users access without requiring ExpenseLogic access.... [Read more](https://www.softwareadvice.com/product/456026-ExpenseLogic/) ### Best rated features: Access Controls/Permissions 5.0 Contract Negotiation 5.0 Third-Party Integrations 5.0 Refund Management 5.0 ### Worst rated features: Procurement Management 3.0 [See all features](https://www.softwareadvice.com/product/456026-ExpenseLogic/#key-features) ### Product: EnergyCAP [EnergyCAP](https://www.softwareadvice.com/utility-billing/energycap-profile/) 4.73 [(132)](https://www.softwareadvice.com/utility-billing/energycap-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary EnergyCAP’s comprehensive software platform has been empowering organizations to take full control of their energy data, optimize costs, and make data-driven decisions for over 40 years. UtilityManagement, the platform’s core, streamlines utility bill processing with unparalleled accuracy to uncover actionable errors, efficiencies, and savings. Audited utility data powers CarbonHub for precise GHG tracking, reporting, and strategic sustainability goal planning. SmartAnalytics transforms raw energy data into dynamic insights and real-time alerts, equipping users to identify trends, optimize energy usage, and take immediate cost-saving actions. EnergyCAP saves time, reduces costs, and manages energy—all from a single source. Whether you’re an energy manager streamlining operations, a sustainability leader driving carbon reduction, or a finance professional ensuring cost control, EnergyCAP powers your entire organization with actionable insights.... [Read more](https://www.softwareadvice.com/utility-billing/energycap-profile/) ### Best rated features: Benchmarking 5.0 Cost Tracking 5.0 Reporting & Statistics 4.8 Historical Reporting 4.7 ### Worst rated features: Real-Time Reporting 4.0 Load Management 4.0 Forecasting 4.0 [See all features](https://www.softwareadvice.com/utility-billing/energycap-profile/#key-features) ### Product: Muni-Link [Muni-Link](https://www.softwareadvice.com/accounting/muni-link-profile/) 4.76 [(59)](https://www.softwareadvice.com/accounting/muni-link-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Muni-Link is a cloud-based utility billing solution designed for utilities providers for municipal authorities, boroughs and cities to manage their payments, billing notices, interest rates and penalties. The system provides integration with existing meter and accounting solutions used by authorities. Muni-Link includes a feature called account central, which enables users to manage accounts for each individual and access information such as customers’ addresses, utilities used, bills and more. It also provides a customer portal, where customers can view e-bills and make online payments. They can also review their outstanding balances and payment history. Muni-Link offers a built-in CASS certification for address verification. It enables utilities providers to post service interruptions announcements via text message, websites or social media.The solution can also be accessed through mobile apps for Android and iOS. Support is offered via an online portal.... [Read more](https://www.softwareadvice.com/accounting/muni-link-profile/) ### Best rated features: Reporting & Statistics 5.0 Customizable Reports 5.0 Billing & Invoicing 5.0 Online Invoicing 5.0 ### Worst rated features: Penalty/Cut-Off Processing 3.5 User Management 3.5 Non-Metered Billing 4.0 [See all features](https://www.softwareadvice.com/accounting/muni-link-profile/#key-features) ### Product: Starnik [Starnik](https://www.softwareadvice.com/utility-billing/utilitytrakr-profile/) 5.0 [(8)](https://www.softwareadvice.com/utility-billing/utilitytrakr-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary OUR PROMISE Starnik is on a mission to make utility operations effortless. With more than 20 years of industry experience and over $4 billion transacted annually on our platform, we promise that you’ll be blown away how our cloud-based utility billing software can help your organization run better and more efficiently than ever! Starnik consolidates all of your business operations into one unified solution. Say goodbye to piles of paper and endless user accounts, multiple software vendors, integrations, and say hello to the one utility management solution that makes your operations effortless. Access Starnik software anywhere, at any time. In the office, at home, or on-the-go you’re always connected. We’ve spent years perfecting methods to rapidly transition your business to our utility management solution. Automations through Auto-bots eliminates most manual processes. Billing & Customer Information System (CIS) and associated technologies are one of the most important and significant investments for utility operators. CIS software should continue to innovate and improve your business for years to come. At Starnik, we offer a single platform that combines billing, customer service, payments, collections, reporting, meter data management, workforce management, customer engagement solutions, inventory & asset management, customer communication tools and much more and that works in real time. We provide full real time payment solutions (StarnikPay). Ask for a demo today.... [Read more](https://www.softwareadvice.com/utility-billing/utilitytrakr-profile/) ### Basic $1.00/month [See full pricing details](https://www.softwareadvice.com/utility-billing/utilitytrakr-profile/#pricing-and-plans) ### Product: Visual Intelligence Portfolio Suite [Visual Intelligence Portfolio Suite](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/) 4.71 [(73)](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Software Solutions VIP Suite public sector software was designed to manage public finances with easy and security. It runs on VIP Cloud, a platform that utilizes a trusted resource for cloud-based services. VIP Cloud compatible software: • VIP Accounting • VIP Budgeting & Analytics • VIP Payroll & HR • VIP Utility Billing • VIP AP Automation With VIP Cloud services, you receive: • Total control of your network configuration • Layers of security control powered by AWS • Built-in firewalls and encryption • Data storage protection from power outages, overheating servers, and natural disasters • Daily data backups that provide rapid recovery from any emergency • 99.99% uptime, speed and safety provided by AWS Benefits of VIP Cloud are: • Increases remote access • Accommodates alternative work schedules and remote work • Log in anywhere, any time • Less time needed to support IT infrastructure • Manages cloud-based servers and built-in backups allow your IT team to concentrate on more important tasks • Protected data from any threat • Reduced time performing software updates and manual data backups With the VIP Suite financial software for local governments and utility companies, public organizations can manage their utility billing, budgeting, AR, AP, HR, payroll, and general accounting. Each program also has easy-to-use dashboards and reporting features to allow for painless year-end processes. Organizations will be able to make informed decisions, plan budgets more effectively, forecast more accurately, and maintain better vendor relationships. VIP Suite comes with highly rated customer service and implementation. The team has received an over 99% CSAT (customer satisfaction) rating for the past 6 years. The team solves queries same day, usually in less than 4 hours. It also includes people who have worked in public sector roles, like finance directors, fiscal officers, auditors, clerks, and more. Software Solutions is 100% employee owned, creating a culture of respect and comradery. It has high employee retention, which allows rapport to develop between client and company.... [Read more](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/) ### Best rated features: Email Management 5.0 Real-Time Updates 5.0 Activity Tracking 5.0 Rate Management 5.0 [See all features](https://www.softwareadvice.com/utility-billing/visual-intelligence-portfolio-profile/#key-features) ### Product: Expedite Commerce [Expedite Commerce](https://www.softwareadvice.com/accounting/expedite-commerce-profile/) 4.76 [(21)](https://www.softwareadvice.com/accounting/expedite-commerce-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Expedite Commerce is a cloud-based Revenue Operations and Management platform that serves sophisticated businesses in SaaS, Manufacturing, XaaS (anything-as-a-service), IoT, Communications, and B2B subscriptions. We offer a product suite that helps manage your buyer journey end-to-end. Products include e-commerce software, digital sales room software, CPQ (configure-price-quote) software, Contract Lifecycle Management (CLM) software, Recurring Billing software, Revenue Cycle Management software, and Subscription Management software. These solutions enable leaders in Sales Operations, Marketing Operations, and Subscription Finance and Revenue to get a bird’s eye view of metrics that matter and actionable insights on a unified dashboard. 𝗖𝗣𝗤 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 The Expedite Commerce CPQ is an advanced quote-to-cash solution. It enables quick, accurate, and highly configured quotes for B2B businesses. It comes with powerful features like guided selling, guided selection, and dynamic 3D visualization. The CPQ software is quick to deploy, scalable, and demands no coding for customizations. 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 The Expedite Commerce eCommerce solution helps build storefronts for sophisticated B2B, B2C, and B2B2C businesses to create a branded online presence, gain sales efficiencies, expand market outreach, and improve customer experience. 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻𝘀 & 𝗕𝗶𝗹𝗹𝗶𝗻𝗴 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 The Expedite Commerce Subscriptions & Billing solution suite enables subscription-based companies to streamline recurring billing, put revenue recognition and reconciliation on auto-pilot, and forecast revenue streams in real-time. Expedite Commerce is built atop Salesforce and seamlessly integrates with your favorite CRM, ERP, tax and accounting, payments, communications, and other leading business tools and solutions. All our solutions are highly extensible, configurable, and interoperable.... [Read more](https://www.softwareadvice.com/accounting/expedite-commerce-profile/) ### Best rated features: Payment Processing 5.0 Workflow Management 5.0 Order Management 5.0 Subscription Plan Management 5.0 [See all features](https://www.softwareadvice.com/accounting/expedite-commerce-profile/#key-features) ### CPQ $90.00 Starting at $90 USD per user per month. Minimums apply. Portal licenses are available at additional cost.... [Read more](https://www.softwareadvice.com/accounting/expedite-commerce-profile/#pricing-and-plans) ### QTC for XaaS $90.00/year Manage complete buying journey for SaaS, XaaS, or IoT companies. Lets your team Sell Faster and Deliver Sooner and Build Relationships with Quote-to-Cash: • Includes all feature in the CPQ edition • Subscription and Renewal Management • Serialized Hardware Device Management • Provisioning Connector\*\* • Avalara Tax Connector • ERP Connector\*\* • Customer Portal\*\* • 3rd Party Portal\*\* • Includes Salesforce Platform for Expedite Commerce OEM • \*USD/user/month\* (billed annually) • \*\* Available at an additional fee • \*\*\* must be purchased with Enterprise Billing... [Read more](https://www.softwareadvice.com/accounting/expedite-commerce-profile/#pricing-and-plans) ### CPQ for Brands $110.00 Starting at $110 USD per user per month. Minimums apply. Portal licenses are available at additional cost.... [Read more](https://www.softwareadvice.com/accounting/expedite-commerce-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/accounting/expedite-commerce-profile/#pricing-and-plans) ### Product: MuniBilling [MuniBilling](https://www.softwareadvice.com/utility-billing/munibilling-profile/) 4.70 [(54)](https://www.softwareadvice.com/utility-billing/munibilling-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary MuniBilling is a utility billing solution for governments and private utility providers. It offers features such as a customer portal, online payments and meter integration. The solution allows users to give access to customers, so they can check their monthly usage and account history. In the system, users can distribute documents, receive customer service requests and take payments from customers through a web portal. Users can also create and track service orders and keep records of conversations with customers. Customers can also set up monthly automatic payments. MuniBilling allows users to set up workflows for the most frequently performed tasks. It has a built-in ratio utility billing system (R.U.B.S). Users can create and track pay plans for customers with outstanding balances and can generate late fees for delayed payments based on pre-set parameters. MuniBilling integrates with accounting solutions, meter reading modules and geographic information system applications. Pricing is per month with a one-time setup fee. Support is offered via phone and email.... [Read more](https://www.softwareadvice.com/utility-billing/munibilling-profile/) ### Best rated features: Penalty/Cut-Off Processing 5.0 Work Order Management 5.0 Billing & Invoicing 5.0 Online Payments 5.0 [See all features](https://www.softwareadvice.com/utility-billing/munibilling-profile/#key-features) ### Product: JadeTrack [JadeTrack](https://www.softwareadvice.com/cafm/jadetrack-profile/) 4.82 [(11)](https://www.softwareadvice.com/cafm/jadetrack-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary JadeTrack is a cloud-based energy management software that delivers real-time insights, data automation, and savings opportunities. Platform features include automated utility bill management, ENERGY STAR benchmarking for facilities, up to 1-minute real-time monitoring and sustainability reporting. Whether you're looking at one building or across an entire enterprise, JadeTrack's platform streamlines your utility data collection process. Seamlessly track energy, water, waste, emissions and other sustainability metrics. Access to timely, quality data enables you to make informed decisions to manage utility usage and expenses successfully with as much as 25% savings. Cost reduction opportunities have never been more attainable. JadeTrack's user-friendly platform and an outstanding customer success team will guide you every step of the way.... [Read more](https://www.softwareadvice.com/cafm/jadetrack-profile/) ### Best rated features: Reporting/Analytics 5.0 Data Import/Export 5.0 Equipment Management 5.0 Real-Time Data 5.0 [See all features](https://www.softwareadvice.com/cafm/jadetrack-profile/#key-features) ### Product: Ampstun [Ampstun](https://www.softwareadvice.com/utility-billing/ampstun-profile/) 4.88 [(8)](https://www.softwareadvice.com/utility-billing/ampstun-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Ampstun is a cloud-based utility billing system that enables users to switch to a complete paperless billing system, receive email & text alerts, create work orders and more. Users can use Ampstun for any type of utility; electricity, water, gas and more. It helps eliminate manual data entry and save time on billing by utilizing the built-in workflow engine that automatically generates invoices based on the user's pre-set criteria.... [Read more](https://www.softwareadvice.com/utility-billing/ampstun-profile/) ### Best rated features: Work Order Management 5.0 Metered Billing 5.0 Customer Management 5.0 Payment Collection 5.0 [See all features](https://www.softwareadvice.com/utility-billing/ampstun-profile/#key-features) ### Product: Accu-Trax Office [Accu-Trax Office](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/) 5.0 [(5)](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Accu-Trax SERVICES Accu-Trax is the most advanced route event tracking, customer management, and billing software platform on the market. Integrating Office, Navigator, and Gatehouse platforms with a user-friendly interface, Accu-Trax can take your team from the initial dispatch to final billing. In addition, it offers robust, seamless integration with our mailing and Online-Billpay services, cloud hosting, and many more exciting new tools and services.... [Read more](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/) ### Best rated features: Work Order Management 5.0 Billing & Invoicing 4.0 [See all features](https://www.softwareadvice.com/waste-management/accu-trax-office-profile/#key-features) ### Product: Submeter Billing [Submeter Billing](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/) 4.65 [(54)](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Submeter Billing is a cloud-based solution that helps businesses create tenant invoices and automate the reading of meters/ ### Best rated features: Electronic Payments 5.0 Recurring/Subscription Billing 5.0 Automatic Backup 5.0 Online Payments 5.0 ### Worst rated features: Customizable Reports 3.0 Accounting 4.0 [See all features](https://www.softwareadvice.com/utility-billing/submeter-billing-profile/#key-features) ### Product: NovaVue [NovaVue](https://www.softwareadvice.com/utility-billing/novavue-profile/) 5.0 [(4)](https://www.softwareadvice.com/utility-billing/novavue-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary NovaVue is a cloud-based electrical, energy, and utility monitoring, analysis, reporting, and alarming solution. It is used by large energy critical facilities such as hospitals, data centers, higher education campuses, & manufacturing facilities. The platform offers constant insight into KPIs including power consumption, system capacity, functional efficiency and quality. Key features include one-touch trending report, virtual meter deployment, waveform captures, power quality reporting and alarms, device geo-tagging for enterprise inventory management, QR device tagging, and gas, water, steam, temperature, and humidity Monitoring. It offers various services such as existing systems assessments, conceptual system planning, design assistance, specification development, infrastructure planning, system configuration or commissioning, user interface customization, KPI determination and customization, IoT and meter security, dashboard customization, and ongoing system maintenance and updates.... [Read more](https://www.softwareadvice.com/utility-billing/novavue-profile/) ### Best rated features: Reporting/Analytics 5.0 Performance Metrics 5.0 Equipment Management 5.0 Metered Billing 5.0 [See all features](https://www.softwareadvice.com/utility-billing/novavue-profile/#key-features) ### Basic $250.00/month [See full pricing details](https://www.softwareadvice.com/utility-billing/novavue-profile/#pricing-and-plans) ### Product: Invoiced [Invoiced](https://www.softwareadvice.com/accounting/invoiced-profile/) 4.68 [(149)](https://www.softwareadvice.com/accounting/invoiced-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Invoiced is a cloud-based accounting solution suitable for mid-market to enterprise-level businesses across a range of industry verticals. It offers an integrated suite with four key modules, namely, Invoice-to-Cash, Recurring Billing, Payment Plans and Customer Portals. With Invoiced, users can process their customers' payments through multiple channels, including credit cards, ACH and payment merchants. Customers have the option to set recurring billing, choose from a range of customized payment plans and set autopay for their transactions. It integrates with various third-party payment gateways, including PayPal, Stripe and Authorize.Net. The Pricing Rule feature allows businesses to configure volume-based pricing, create discounts and promotion codes, set rollover rates and more. Invoiced is a PCI-compliant solution and adheres to HIPAA guidelines for online data storage and payment transactions. It is available on a monthly subscription basis that includes support via phone and email along with an online knowledge repository for beginners.... [Read more](https://www.softwareadvice.com/accounting/invoiced-profile/) ### Best rated features: Reporting/Analytics 5.0 Aging Tracking 5.0 Workflow Management 5.0 Partial Payments 5.0 ### Worst rated features: Overpayment Processing 3.5 Multi-Currency 3.6 [See all features](https://www.softwareadvice.com/accounting/invoiced-profile/#key-features) ### Product: SilverBlaze Customer Portal [SilverBlaze Customer Portal](https://www.softwareadvice.com/utility-management/capricorn-profile/) 4.73 [(15)](https://www.softwareadvice.com/utility-management/capricorn-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary The Silverblaze Customer Portal is a self-service web portal solution that integrates billing, online payments, customer history and consumption information into a single web portal. The solution provides customers with self-help tools to manage utilities and allows users to maintain relationships with customers through push notifications. Push notifications provide regular updates to customers on upcoming payments, service outages and more. The Silverblaze Customer Portal helps customers reduce call volume by providing tools to check monthly usage and consumption patterns. Customers can access billing information and usage history through a dedicated account. Consumption readings from smart meters provide data about how much electricity, water or gas utilities have been consumed. The data collected can be visualized using charts and graphs that customers can view or download for further analysis. The Silverblaze Customer Portal provides a smart metering module that helps customers regulate their monthly billing amount. Support is offered via phone and email.... [Read more](https://www.softwareadvice.com/utility-management/capricorn-profile/) ### Best rated features: Workflow Automation 5.0 Customer Management 5.0 Access Controls/Permissions 5.0 Customizable Forms 5.0 [See all features](https://www.softwareadvice.com/utility-management/capricorn-profile/#key-features) ### Product: ABIS [ABIS](https://www.softwareadvice.com/manufacturing/adjutant-profile/) 4.83 [(6)](https://www.softwareadvice.com/manufacturing/adjutant-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary MetalEZ is an integrated hybrid enterprise resource planning (ERP) and business process management (BPM) solution from ABIS. Key features include approval tracking and processing, an automated alert system, a contract management system, project management, resource scheduling, task management and a workflow management module. MetalEZ is designed specifically for users in the metal industry but can be tailored to cater other industries such as construction, distribution, manufacturing, oil and gas and retail. It can be either deployed on-premise or hosted in the cloud and is suitable for small to midsize businesses. MetalEZ sends alerts for schedule changes that notify team members in case of errors. The team members can view organizational details from one platform. MetalEZ also includes a customer relationship management (CRM) module. It provides a contact database that allows users to keep track of current and prospective clients. Support is offered via phone, email and other online resources.... [Read more](https://www.softwareadvice.com/manufacturing/adjutant-profile/) ### Product: WAM Software [WAM Software](https://www.softwareadvice.com/waste-management/wam-software-profile/) 4.63 [(16)](https://www.softwareadvice.com/waste-management/wam-software-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary WAM Software is a waste management and public works software that helps private or government landfills, transfer stations and recycling centers manage routes, dispatching, truck tracking, payments and reporting. The platform enables managers to handle customer accounts and billing registers on a unified interface. Administrators can create route sheets and generate reports to track dump cost, driver fees, fuel costs, overage fees, taxes, and more. Additionally, WAM Software lets stakeholders share bills with customers and process payments in real-time.... [Read more](https://www.softwareadvice.com/waste-management/wam-software-profile/) ### Best rated features: Scheduling 5.0 Customer Database 5.0 Routing 5.0 Waste Disposal 5.0 [See all features](https://www.softwareadvice.com/waste-management/wam-software-profile/#key-features) ### Basic $100.00/month WAM caters to many companies in the waste industry, but we understand every business is different. See a general software comparison at wamsoftware.com and contact us for more specifics and a personalized quote to fit your needs.... [Read more](https://www.softwareadvice.com/waste-management/wam-software-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/waste-management/wam-software-profile/#pricing-and-plans) ### Product: Zego [Zego](https://www.softwareadvice.com/property/zego-profile/) 4.55 [(88)](https://www.softwareadvice.com/property/zego-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Zego is a property technology company that frees management companies and community associations to go above & beyond for residents. We work with all portfolio types, including traditional Multifamily, Single Family, HOA, Student Housing and Corporate Housing, as well as property developers. We're evolving with the residential landscape, aligning our resident experience management solutions with your most demanding challenges. The Zego Platform contains four industry-leading resident experience management solutions: Zego Pay: Save your staff with 100% digital payments Zego minimizes the amount of paper payments that come through the door by offering residents convenient and flexible alternatives. Residents can pay online, with a mobile app, or in person at a retail location. No matter how they choose to pay, each transaction seamlessly integrates into your accounting software, saving your associates valuable time. Learn More at gozego.com/platform/zego-pay/ Zego Mobile Doorman: Inspire your residents and staff to love their community with a comprehensive mobile app Zego connects property managers and residents through a mobile-first engagement platform. Using an all-in-one community branded app, Zego Mobile Doorman brings together property managers and on-the-go residents to resolve the everyday challenges of apartment living. Learn More at gozego.com/platform/zego-mobile-doorman/ Zego Smart: Jump ahead in a competitive market with state-of-the-art smart amenities Zego connects residents with their home and empowers community managers with a unified platform that gives them better control over property operations. Zego’s comprehensive solution is an effortless way to add the convenience of smart home technology to your communities. From installation, to setup and ongoing management, we cover all the bases of smart apartment living. Learn More at gozego.com/platform/zego-smart/ Zego Utility: Maximize your recoupment and drive conservation with utility cost recovery and payables Zego removes the burden of utility management from your team. Maximize expense recovery and give your associates the freedom to do more with their day with Zego Utility. From invoice auditing, to accounts payable, and expense recovery, our end-to-end solution gives you better control over expenses and boosts operational productivity. Plus, the resident experience is improved with one comprehensive statement and the ability to pay all property charges in one digital transaction. Learn More gozego.com/platform/zego-utility/ \*\*\*Interested in learning more about Resident Experience Management? Zego is your definitive resource for insights and guidance on resident experience management for multifamily. Check out our latest research and recommendations in our proprietary State of Resident Experience Management report. In this free 78-page guide, you'll learn: - What Resident Experience Management is and why it matters to your business - How resident experience influences acquisition and retention at multifamily communities - Key takeaways from our survey findings and how they impact resident turnover - Recommendations to build a best-in-class resident experience in today’s competitive market Visit gozego.com/publications-media/state-of-resident-experience-management/ to download a FREE copy today.... [Read more](https://www.softwareadvice.com/property/zego-profile/) ### Best rated features: Contact Management 5.0 Credit Check 5.0 Data Security 5.0 Electronic Payments 4.9 ### Worst rated features: Maintenance Management 1.0 Tenant Tracking 2.0 [See all features](https://www.softwareadvice.com/property/zego-profile/#key-features) ### Product: Banyon Utility Billing [Banyon Utility Billing](https://www.softwareadvice.com/accounting/banyon-utility-billing-profile/) 4.64 [(14)](https://www.softwareadvice.com/accounting/banyon-utility-billing-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Banyon Utility Billing is a comprehensive software solution designed for local governments and organizations in need of efficient and accurate billing and meter reading transfer systems. It offers a full-featured version for larger populations and a cost-effective UB Lite alternative for smaller organizations. With features such as customized service and rate attachments, online and direct payments, and a robust report writer with hundreds of standard and user-defined reports, Banyon Utility Billing streamlines operations and ensures accurate and efficient billing processes. Other features include unlimited bill history, printing past bills from any period, printing postcards or statements, late notices, calculating penalties, disconnects, work orders, flexible billing schedule, water loss tracking, attaching documents, budgeting, tracking deposits, report writing, and an easy final bill process. The software is a fit for billing as few as 50 customers and up to 5,000. Additional modules can be purchased for electronic meter readings (AMR/AMI), e-bills, internet bill pay, lock box integration, door tags, receipt barcode scanning, rate study, direct payments ACH, customer web portal, 3rd party bill printing, deposit slip, and certification to taxes. Banyon Data Utility Billing is installed locally and allows for multiple users at no additional charge or license fees. Paid annual support provides updates, a toll-free helpline, screen sharing, and new software versions.... [Read more](https://www.softwareadvice.com/accounting/banyon-utility-billing-profile/) ### Best rated features: Penalty/Cut-Off Processing 5.0 Usage Tracking/Analytics 5.0 Work Order Management 5.0 Transaction History 5.0 ### Worst rated features: Meter Data Management 3.7 Reporting & Statistics 4.0 [See all features](https://www.softwareadvice.com/accounting/banyon-utility-billing-profile/#key-features) ### Product: SMART360 [SMART360](https://www.softwareadvice.com/utility-billing/bynry-profile/) 5.0 [(1)](https://www.softwareadvice.com/utility-billing/bynry-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary SMART360 is an Al-enabled Smart Utility Platform designed to meet the needs of small and mid-sized utilities. It is a unified platform for managing customer experience, work order management, billing and payments, and asset management. Bynry’s SMART360 provides flexibility, ease of use and scalability to utility distributors to help adapt to changing regulatory and customer needs. It also helps end consumers to experience ease of use in monitoring their utility consumption. In addition, our product will enhance operations, inspections and maintenance, thereby reducing production and investment costs. Our AI enabled platform will detect anomalies in real-time to improve environmental health and safety.... [Read more](https://www.softwareadvice.com/utility-billing/bynry-profile/) ### Best rated features: Fixed Asset Management 5.0 Historical Reporting 5.0 Customizable Reports 5.0 Workflow Management 5.0 [See all features](https://www.softwareadvice.com/utility-billing/bynry-profile/#key-features) ### Smart Billing $1.39/month The Pricing model is based on per month/ per meter ### Smart WorkForce $1.59/month The Pricing model is based on per month/ per meter ### Smart Utility $1.99/month The Pricing Model is based on per month/ per meter [See full pricing details](https://www.softwareadvice.com/utility-billing/bynry-profile/#pricing-and-plans) ### Product: Simple Billing [Simple Billing](https://www.softwareadvice.com/accounting/simple-billing-profile/) 5.0 [(1)](https://www.softwareadvice.com/accounting/simple-billing-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Simple Billing is a complete billing automation solution that helps improve operations, customer satisfaction and reduce costs. Other important features include asset lifecycle management, add-on/bundles, rate cards, usage based pricing components, multi-timezone, mutli-lingual, multi-currency support, Xero, QuickBooks and Zoho accounting integrations, payment Integration with RazorPay, Stripe, Card Connect, Tax Integration with CSI, Suretax, customer notifications, notifications archival and history, reports, download and upload csv for data migration to and from the system, dynamic fields to extend properties of entities, rules based mediation, customer facing myAccount application GUI for customer self service including invoice payments, freedom and flexibility of open source.... [Read more](https://www.softwareadvice.com/accounting/simple-billing-profile/) ### Best rated features: Rate Management 5.0 Work Order Management 5.0 Metered Billing 5.0 Transaction History 5.0 [See all features](https://www.softwareadvice.com/accounting/simple-billing-profile/#key-features) ### Basic $499.00/year [See full pricing details](https://www.softwareadvice.com/accounting/simple-billing-profile/#pricing-and-plans) ### Product: VertexOne [VertexOne](https://www.softwareadvice.com/utility-billing/vertexone-profile/) 5.0 [(1)](https://www.softwareadvice.com/utility-billing/vertexone-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With over 30 years of experience, VertexOne is uniquely positioned to assist our customers in delivering a compelling value proposition which will help them redefine how they think about the customer experience. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement portals – we empower our customers to deliver a UX that matters by leveraging innovative technology to deliver new levels of efficiency and cost effectiveness.... [Read more](https://www.softwareadvice.com/utility-billing/vertexone-profile/) ### Product: ioTORQ UBM [ioTORQ UBM](https://www.softwareadvice.com/utility-billing/iotorq-utility-bill-management-profile/) 5.0 [(1)](https://www.softwareadvice.com/utility-billing/iotorq-utility-bill-management-profile/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary ioTORQ UBM software automates the processing of bills from hundreds of utility suppliers. Advanced dashboarding and trending allow businesses to take control of their energy spend. Features include: - Simplification of corporate sustainability and emissions reporting processes - Understand portfolio performance and benchmark locations - Identify billing issues and utility procurement opportunities - Customize user dashboards - Advanced analytics and machine learning modules - Flexible hosting and integration options Benefits include: - Maximize utility savings, avoid losses and empower users to reduce energy and emissions - Streamline data collection, corporate reporting and benchmarking tasks - Reduce administration tasks and free up resources... [Read more](https://www.softwareadvice.com/utility-billing/iotorq-utility-bill-management-profile/) ### Best rated features: Customer Management 5.0 User Management 5.0 Billing & Invoicing 5.0 Usage Tracking/Analytics 5.0 ### Worst rated features: Metered Billing 4.0 Reporting & Statistics 4.0 Mobile Access 4.0 Meter Data Management 4.0 [See all features](https://www.softwareadvice.com/utility-billing/iotorq-utility-bill-management-profile/#key-features) 1 [2](https://www.softwareadvice.com/utility-billing/?page=2)[3](https://www.softwareadvice.com/utility-billing/?page=3) ## Popular Comparisons [ Submeter Billing vs CIS Utility Billing ](https://www.softwareadvice.com/utility-billing/cis-utility-billing-profile/vs/submeter-billing/)[ authorize.net vs Heartland Payments+ ](https://www.softwareadvice.com/online-payment/authorize-net-profile/vs/heartland-payment-processing/)[ Muni-Link vs AMCS Utility Billing ](https://www.softwareadvice.com/compare/141235-muni-link/vs/395259-AMCS-Utility-Billing/)[ ExpenseLogic vs Rural Billing ](https://www.softwareadvice.com/compare/55710-rural-billing/vs/456026-ExpenseLogic/) In order to accurately and efficiently bill customers for their utility consumption, usage data must be collected and converted into billable units. However, this data collection process is very time consuming when done repeatedly for all customers. For this reason, utility providers of all sizes often turn to utility billing software to automate key tasks. In this Buyer's Guide, we'll look at what capabilities utility billing software offers and the benefits associated with deploying it. We'll also look at specific considerations for different sized providers and some market trends you need to know about. Here's what we'll cover: [What Is Utility Billing Software?](#WhatIsUtilityBillingSoftware) [Common Features of Utility Billing Software](#CommonFeaturesofUtilityBillingSoftware) [What Type of Buyer Are You?](#WhatTypeofBuyerAreYou) [Benefits of Utility Billing Software](#BenefitsofUtilityBillingSoftware) [Market Trends to Understand](#MarketTrendstoUnderstand) [Key Considerations](#KeyConsiderations) ## What Is Utility Billing Software? Utility billing software helps providers track usage of the utility services they offer, e.g., water, gas, electricity, wastewater and sanitation. It then helps these providers manage the billing process based on the usage data collected. Different systems offer a range of functionalities such as meter management, invoice management and payment processing to manage the entire billing process. These software systems can be deployed either on your premises or in the cloud. _Home dashboard of_ [Waterworks water billing software](https://waterworkslms.com/) ## Common Features of Utility Billing Software Vendors offer a variety of functional breadth and depth in their utility billing software. Here are some of the most common capabilities:

Account management

Store searchable account information with searchable with fields such as customer names, addresses, phone numbers and any other user-defined fields. The account page can be customized to the utility provider's specific needs.

Meter management

View the complete usage history for any specific meter in both graphical and chart form, along with the option to print the bill.

Customer management

Centralized customer database that includes account notes, billing and interaction history and usage statistics. Enables customer service agents to provide quick and efficient service to customers and ultimately enhance customer relations.

Metered billing

Upload meter readings automatically from various electronic meter reading devices to the system and charge customers based on their usage. Meter devices are usually managed by the utility service provider, and the software is designed to integrate with commonly used devices.

Nonmetered billing

Enables billing for utilities offered through flat rates or fixed one-time charges. Nonmetered flat rates are usually higher than metered rates, and are often intended for higher volume usage customers.

Rate management

Manage complex utility rate calculations (such as different rates in different areas or varying normal and peak hour rates) and multiple pricing options. Create separate rate schedules and tier blocks for different areas and times of day.

Move in and move out

Move-in/move-out capabilities track the date when a customer moves in or out of the location where the meter reading device is installed to ensure you are billing the correct customer.

Online payment processing

Allows providers to offer flexible online payment options to their customers. Includes features such as emailed receipts, single payment for multiple bills etc. Maintains a record of all past payment transactions.

Penalty/cut-off processing

Allows users to define and create penalties based on multiple calculation methods for customers who make payments after the due date.

## What Type of Buyer Are You? Before you start evaluating different utility billing systems, you'll want to know what buyer category you belong to and which features are most suited to your situation. You'll likely fall into one of the categories below: **Small utility service provider (fewer than 50 customers).** These buyers have a relatively small number of customers in just one area. They'll require a simple utility billing system that manages their usage tracking and billing needs. Such buyers should look for solutions with basic features such as account management, meter management and metered billing. **Medium utility service provider (50 to 250 customers).** These buyers have a growing number of customers that may be spread across more than one location, and they need a solution that will help them scale. They should opt for systems that offer additional features such as more robust customer management, nonmetered billing, move-in/move-out and online payment processing to make their overall processes more efficient. **Large utility service provider (more than 250 customers).** These buyers have a high volume of customers across multiple locations. They require a system that efficiently manages their complex requirements. Such buyers should be looking for features such as nonmetered billing, rate management and penalty/cut-off processing. ## Benefits of Utility Billing Software Some of the more general benefits of introducing software to automate key tasks should already be apparent from this discussion. However, some of the specific benefits of implementing utility billing software include the following: **Identification of customer usage patterns.** With this software, users can view the usage history of all customers in either graphical or chart form. This helps users identify customers that are heavy consumers of a utility service and take measures to maintain and enhance those relationships by offering discounts or other benefits. In addition, users can study the patterns to scale their business in heavy usage areas. **Managing multiple client locations.** For a single customer with properties in multiple locations, utility billing software can help users manage billing either on a single invoice or separate bills, according to the customer's preference. **Data security.** Cloud-based utility billing software offers encrypted data backups on a regular basis. Most of these systems are Payment Card Industry Data Security Standard (PCI DSS) compliant and offer bank-level encryption through multiple servers. Safe and secure transactions help users build better customer relations since they can ensure all personal data remains safe. ## Market Trends to Understand Businesses looking to invest in utility billing software should keep the following market trends in mind as they evaluate systems: **Software-as-a-Service (SaaS) model becomes more widespread.** SaaS, or subscription-based software, is becoming more common for nearly all types of utility billing systems. The benefits of these cloud-based systems are quite compelling; they include quicker and easier implementation, lower upfront cost and are often designed to have user-friendly interfaces. **Demand for tailored utility billing software.** Currently, there is a wide range of utility billing software options that serve different sectors such as water, sewage, gas, cable, electricity, telecommunications and internet. Demand for exclusive products that cater to specific needs of these niche end-use areas [is rising](https://www.transparencymarketresearch.com/utility-billing-software-market.html). Buyers are looking for utility billing software that is tailored to meet their needs, while improving operational efficiency and regulatory compliance. ## Key Considerations Here are a couple of important factors to think about before you purchase utility billing software: **Deployment options.** Utility billing software is available in both on-premise and cloud-based options. Typically, the upfront costs associated with cloud-based software are much lower than they would be with an on-premise solution. **Integration requirements.** Before purchasing new software, check whether the utility billing system you are considering integrates with other business tools you use, such as QuickBooks, Microsoft Excel, PayPal etc. **Payment compliance.** As utility billing systems involve payments from customers, check whether the system complies with industry standards such as PCI DSS. ### Related Utility Billing Software - [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) - [Debt Collection Software](https://www.softwareadvice.com/debt-collection/) - [Recurring Billing Software](https://www.softwareadvice.com/accounting/recurring-billing-comparison/) - [Revenue Management Software](https://www.softwareadvice.com/revenue-management/) - [Subscription Management Software](https://www.softwareadvice.com/accounting/subscription-management-comparison/)