QuikWater software


30 reviews(4.5/5)
30 reviews(4.5/5)

Quikwater is a cloud-based utility billing solution for small and midsize municipal bodies. The solution handles water and sewer charges. It provides a database where a municipal body can store data for all residents. The solution analyzes monthly usage details. Key features include on-screen bill calculations, bar charts, modifiable bill formats, transaction rollback capabilities, print mailing and stop notices.

Quikwater provides an automatic delinquent list, billing suspension and water rights tracking. The solution offers system updates and automatically backs up data. It generates historical billing and account history reports. Users can export reports to RTF, text and HTML formats. Other features include payment distribution tables, bill printing, suspension flagging and a notepad.

Integrations include QuickBooks and other accounting solutions. Support is provided via tutorials, a knowledge base and over the phone.

Supported Operating System(s):
Web browser (OS agnostic)

30 Reviews of QuikWater

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  • Pamela from Aldasoro Ranch HOC

    Number of employees: 2-10 employees

    September 2018

    Support Staff is terrific!

    Ease-of-use
    Functionality
    Quality
    Support

    I think I will learn to love QuikWater.

    Pros

    The Support Staff! Our customer support rep was terrific. She is very familiar with the capabilites of the software.

    Cons

    The software is not very intuitive. It is difficult to remember all the steps to just run a report.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: TAK Technology, Tak

    September 2018

    Pamela is new to QuikWater- she has just had only a few hours or training. The previous billing clerk used QuikWater for several years. This version of the QuikWater software is our most advanced and does require knowledge of accounting and utility billing. I am sure that with additional training Pamela will as she put it "love QuikWater."

  • Verified Reviewer

    October 2017

    I am liking it a lot

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is a powerful one has taken care of all necessary aspects of managing water bills and has great reports

    Pros

    It looks like a very detailed system. There are several functions that have been included into the system

    Cons

    Is there a manual ready? i have been checking on an online manul. Please give a link on where somebody can find a link to the quick water lite and quick water rural?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Veronica from El Valle Water Alliance

    Number of employees: 2-10 employees

    May 2017

    The program is easy to use! Overall like using the QW software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Making my billing job so much easier, and that it is easy to use! You can work remotely.

    Pros

    The billing and payment portion is easy to use. You can email your bills! The membership billing portion!

    Cons

    It needs a meter number look up! My updates are not working at the moment! In a couple of my systems it won't print bills for a couple of customers.

    Review Source: Capterra
  • David from Baker Water & Sewer GID

    Number of employees: 2-10 employees

    May 2017

    I started slow, but learned the system quickly after a few training sessions.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We converted from an "excel" based accounting to QuickWater. The time savings and accuracy was noticeable immediately.

    Pros

    The system allows the fewest number of key strokes to enter information into the data base. Using the "tab" key to move directly to the next field makes data entry fast. The reports are well designed including the invoice. I have modified the invoice to include some information specific items.

    Cons

    I still have more to learn about the Rural system, but so far my experience has been favorable. We will be installing radio-read meters soon. I may need help with the new interface.

    Review Source: Capterra
  • jena from Blanco water

    Number of employees: 2-10 employees

    May 2017

    customer support is wonder she helps me whenever i call

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    much easier to understand get reports and easier to fix a mistake

    Pros

    how fast customer support gets back with you its much easier to understand then the last program we had quick water lets you fix mistakes you make its much easier to get through pulling up names. billing goes out much easier printing works much faster. if you get stuck just call customer support they get on with you help walk you through anything you need help with. they never make you wait a day or a week. they are always happy and kind on the phone.

    Cons

    i wished this program automatically added the late charges like our old program did. I wished at times it was set up a little different when adding payments and i wish the bank deposit slip i take to the bank was a little bigger to read but over all this program quick water is a wonderful program

    Review Source: Capterra
  • kimberley from north star water

    Number of employees: 2-10 employees

    April 2017

    Quik water / we will learn this!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We found the program to be intimidating at first. We had some problems because of our old software. she has been working with Quikwater for so long that it is hard for her to come down to a beginners level for teaching . Once she came down to our level, she was great! THANK YOU TO THE WHOLE TEAM

    Pros

    It has alot more to offer than our old software , we just have to learn

    Cons

    The work orders. They dont have the details on them that the field guys want.

    Review Source: Capterra

    Response: TAK Technology, Tak

    June 2017

    After we received the documentation on the work order format required by NorthStar we made those changes in QuikWater.

  • Diana from Elliott Water Department

    Number of employees: 2-10 employees

    March 2017

    Wonderful Tool!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a very small village using spreadsheets, formulas and mail merge when our auditor suggested we use a software program. I searched the internet and found QuikWater. After the demo, phone call and email we are using QuikWater and love it!!! The staff-Sales, Tech and Support (training) are knowledgeable and very helpful working thru the setup and training. The reports, ease of finding information and working with the program has been exactly what we were looking for. Thank you!

    Pros

    the ease of inputting information and reports

    Cons

    The pages to input info are small

    Review Source: Capterra
  • Carol from Timber Knoll DWID

    Number of employees: 1 employee

    February 2017

    BEST SOFTWARE I HAVE EVER USED!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quikwater offered me the exact product I needed for a small water company. Immediately the support staff there made me feel like family! The instructions are so easy to follow, but any questions you have, they are right there for you and so happy to help! I love love love

    Pros

    SIMPLICITY (THE MANUAL IS WRITTEN SO WELL) COST (THIS COMES OUT OF MY POCKET). SUPPORT STAFF (ALWAYS SO FRIENDLY AND EAGER TO HELP) AFTER INITIAL SETUP, I WAS BILLING FIRST TIME AROUND!

    Cons

    I HAVE NONE!

    Review Source: Capterra
  • Jesse from Machias Water Company

    Number of employees: 2-10 employees

    November 2016

    First time user.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I had a very good experience . The customer support and training was great. They took the time to walk me through each step of the process. I would recommend this product and the support.

    Pros

    Ease of use.

    Review Source: Capterra
  • Anna from Camden County PWSD #1

    Number of employees: 2-10 employees

    October 2016

    Quickwater System and Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was placed in the job I currently have without the benefit of training from the former clerk. The support I've had from the staff at Quickwater has been invaluable to me. without them I would have been at a total loss. I still depend on them a great deal. They have always been informative, courteous, and professional beyond what any normal staff would be. Without naming names I do want to say the women (and one man) I've learned from and have treated me with patience and kindness along with helping me learn this system. They should all be lauded and commended for a wonderful attitude and terrific work ethic. I could continue to sing their praises, as they all well deserve it. I thank each and everyone of them that have brought me through the rough times I've experienced trying to learn. Great job everyone!!!!!

    Pros

    Once learned it's fairly easy to use. I'm still in the learning curve but am getting much more comfortable.............and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.

    Cons

    While I have no problems with the software, I do wish the user's manual was a little less "techno" for those of us that are rather techno-illiterate.

    Review Source: Capterra

    Response: TAK Technology, Tak

    November 2016

    Updating our knowledge base to help with support questions in a easier format.

  • Carole from Rincon Water Consumers Co-op

    Number of employees: 2-10 employees

    October 2016

    Quik Water Billing Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company has been using Quick Water for over 10 years. I really appreciate that it has great customer support. We are able to reach an associate personally on a daily basis. We looked at other company's and the prices were much more expensive, which makes it cost prohibitive for small water systems. Their program is simple enough for people like me, who are not computer experts, to navigate! I am a very satisfied customer!

    Pros

    Ease of use

    Cons

    I really do not have any issues

    Review Source: Capterra

    Response: TAK Technology, Tak

    November 2016

    Thank you for a great review.

  • Edie from Forest Heights Water Works, Inc.

    June 2014

    Review for QuikWater Ultra-Lite

    Ease-of-use
    Quality
    Support

    I have been using QuikWater Ultra-Lite for 2 years and have had a terrific experience. The product is very reasonably priced and I have had no problems. It performs exactly as expected. In two years I've called support less than 5 times and my calls have always been answered promptly, cheerfully and very helpfully. The problem has always been because of my error and the customer support staff at QuikWater has always been able to answer my questions and fix my problem easily, quickly and pleasantly. I send around 400 utility bills a month and would highly recommend this product.

    Review Source: Capterra
  • Becky from White Cloud Sherman Utilities Authority

    November 2013

    QuiikWater Net 5

    Ease-of-use
    Quality
    Support

    I found this program via the internet, right from the very first the staff were very friendly and helpful. This program has worked wonderfully for White Cloud Sherman Utilities. They had to adapt some of the program to meet our needs and they made the transition from our old billing system to QuikWater very smooth. The staff is always on top of anything I need and very personable. I can't say enough how nice it is to have such great support when changing to a new billing system. I would highly recommend the QuikWater program.

    Review Source: Capterra
  • Paula from Mt. View SSD

    July 2013

    Ultra lite Quik Water

    Ease-of-use
    Quality
    Support

    I have been very pleased with this software. It is very user friendly and if you do encounter a problem the tech support is wonderful. I recommend everyone I know with other utilities look at this software if they don't currently use it.

    Review Source: Capterra
  • Peggy from A&B Water Association

    July 2013

    QuikWater Ultra Lite

    Ease-of-use
    Quality
    Support

    We are a small water association with a little over 50 customers. We needed to convert from hand written billing to a computerized billing system. I was reluctant because of my abilities with computer technology. With QuikWater, I have been given all the help I have needed. The personnel are prompt in responding to questions, very clear in explaining the program, and always pleasant to work with over the phone. We have used this software for over a year now and it does everything our small system needs and more.

    Review Source: Capterra
  • KELLY from ATLANTA WATER SYSTEM, VARDAMAN, MS

    July 2013

    QuikWater Highly recommend if looking for simple and affordable

    Ease-of-use
    Quality
    Support

    pros: perfect for smaller water systems that just simply want to do monthly billing and on a tight budget, very easy, accountant likes the monthly reports I bring him, price was very good compared to others, support is very good and quick response especially how they can actually connect with your computer and see exactly what your asking about. cons: the only thing I wish there was a little more room for bill notes overall: I was worried at first because I couldn't believe the price difference compared to all the other programs I was told about and this is our first program and I would have to say we lucked up on our first try.

    Review Source: Capterra
  • Ron from The Journey of 2

    February 2012

    Buy this Product!

    Ease-of-use
    Quality
    Support

    This is actually the second time I have purchased a Quickwater program. The first was for a 1200 customer private rural water company in N/E Arizona. The program made our billing so much easier that TAK was the first place I went for the billing system I will need in Roatan, Honduras. Diana has been amazingly helpful. Don't waste your time on others. Call TAK!

    Pros

    The best User Friendly program.
    The best technical help.
    The fastest response to inquires.
    The fastest shipping of product.
    They helped us with other issues on our computer.
    Seriously, we reviewed numerous programs. TAK is the most professional, yet personal care company.

    Cons

    I wasted so much time reviewing so many other programs.

    Review Source: Capterra
  • Lori from PWSD #4

    December 2010

    GREAT! VERY EASY TO USE!

    Ease-of-use
    Quality
    Support

    I would diffently buy this again.

    Pros

    Very easy to use. Helpful staff when i call with questions.

    Cons

    I wish it would show how the bill was calcuated on the postcard.

    Review Source: Capterra
  • Joe from Oklahoma Space Industry Development Authority

    November 2010

    OSIDA QuickWater Review

    Ease-of-use
    Quality
    Support

    I would reconnend this product to anyone interested in simplifying thier water billing process and tracking process.

    Pros

    Very easy to learn and use. Not labor intensive at all.

    Cons

    None at this time

    Review Source: Capterra
  • Veronica from El Valle Water Alliance

    November 2010

    Office Administrator

    Ease-of-use
    Quality
    Support

    I would recomend this product for any one doing water billing. It is easy to use and reports are generated fairly simple.

    Pros

    I like Quick water because it is easy to use. I do water billing for about 6 associations at the momtent. We are hoping to do billing for 12 associations by 7/2011.

    Cons

    None at this moment

    Review Source: Capterra
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