About QuikWater

Quikwater is a cloud-based or desktop utility billing solution for small and midsize municipal bodies. The solution handles water and sewer charges. It provides a database where a municipal body can store data for all residents. The solution analyzes monthly usage details. Key features include on-screen bill calculations, bar charts, modifiable bill formats, transaction rollback capabilities, print mailing and stop notices.

Quikwater provides an automatic delinquent list, billing suspension and water rights tracking. The solution offers system updates and automatically backs up data. It generates historical billing and account history reports. Users can export reports to RTF, text and HTML formats. Other features include payment distribution tables, bill print...


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Supported Operating System(s):

Web browser (OS agnostic)

31 Reviews of QuikWater

Average User Ratings

Overall

4.48 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(9)

9

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 31 results

October 2016

Anna from Camden County PWSD #1

Company Size: 2-10 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Quickwater System and Support

I was placed in the job I currently have without the benefit of training from the former clerk. The support I've had from the staff at Quickwater has been invaluable to me. without them I would have been at a total loss. I still depend on them a great deal. They have always been informative, courteous, and professional beyond what any normal staff would be. Without naming names I do want to say the women (and one man) I've learned from and have treated me with patience and kindness along with helping me learn this system. They should all be lauded and commended for a wonderful attitude and terrific work ethic. I could continue to sing their praises, as they all well deserve it. I thank each and everyone of them that have brought me through the rough times I've experienced trying to learn. Great job everyone!!!!!

Pros

Once learned it's fairly easy to use. I'm still in the learning curve but am getting much more comfortable.............and fortunately not having to make as many phone calls as before due to the excellent staff that works with me.

Cons

While I have no problems with the software, I do wish the user's manual was a little less "techno" for those of us that are rather techno-illiterate.

Response from TAK Technology

Replied November 2016

Updating our knowledge base to help with support questions in a easier format.

October 2016

Carole from Rincon Water Consumers Co-op

Company Size: 2-10 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Quik Water Billing Experience

My company has been using Quick Water for over 10 years. I really appreciate that it has great customer support. We are able to reach an associate personally on a daily basis. We looked at other company's and the prices were much more expensive, which makes it cost prohibitive for small water systems. Their program is simple enough for people like me, who are not computer experts, to navigate! I am a very satisfied customer!

Pros

Ease of use

Cons

I really do not have any issues

Response from TAK Technology

Replied November 2016

Thank you for a great review.

September 2018

Pamela from Aldasoro Ranch HOC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

5.0

Functionality

2.0

September 2018

Support Staff is terrific!

I think I will learn to love QuikWater.

Pros

The Support Staff! Our customer support rep was terrific. She is very familiar with the capabilites of the software.

Cons

The software is not very intuitive. It is difficult to remember all the steps to just run a report.

Response from TAK Technology

Replied September 2018

Pamela is new to QuikWater- she has just had only a few hours or training. The previous billing clerk used QuikWater for several years. This version of the QuikWater software is our most advanced and does require knowledge of accounting and utility billing. I am sure that with additional training Pamela will as she put it "love QuikWater."

May 2017

Veronica from El Valle Water Alliance

Company Size: 2-10 employees

Industry: Utilities

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2017

The program is easy to use! Overall like using the QW software.

Making my billing job so much easier, and that it is easy to use! You can work remotely.

Pros

The billing and payment portion is easy to use. You can email your bills! The membership billing portion!

Cons

It needs a meter number look up! My updates are not working at the moment! In a couple of my systems it won't print bills for a couple of customers.

March 2021

Jayme from Macias, Gutierrez & Co

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Highly recommend

Pros

Software is easy to learn and very user friendly. Customer support and technical help staff are amazing.

Cons

Cannot think of any issues with the software.