Cogsdale Customer Information System (CIS) is an on-premise and cloud-based utility billing solution. It provides a meter-to-cash feature, and the billing engine calculates bills for electric, water, sewer, storm water, gas, refuse or any combination of these services.
Cogsdale CIS provides users with instant access to real-time data so that they can address customer queries and resolve problems. Water and sewer features include backflow device management, certified testers, backflow testing, budget billing and net metering.
The system can bill for water-specific meters such as irrigation and hi- or low-flow compound meters. The electric billing module provides rate and tax structures for residential, general service and commercial locations. The gas billing module provides weather normalization for meter read estimations and bill adjustments. Integrations include JIRA for support desk operations.