--- title: "Feedbucket Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Feedbucket. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Feedbucket is a good fit for you!" source_url: "https://www.softwareadvice.com/ux/feedbucket-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [User Experience (UX) Software](https://www.softwareadvice.com/ux/) / [Feedbucket](https://www.softwareadvice.com/bug-tracking/feedbucket-profile/) / Feedbucket Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bug-tracking/feedbucket-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bug-tracking/feedbucket-profile/alternatives/) # Feedbucket User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 37 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.7/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 36 reviews (97%) - 4 stars: 1 reviews (3%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - A huge advantage was the ability to fully translate the interface and onboarding into German, which made adoption very smooth for our team and collaborators. - This platform has bidirectional integration: It syncs with popular project management tools like Asana, Jira, Trello, ClickUp, Notion, and Slack, which has been very helpful. - The user interface is clean and intuitive, the pricing is straightforward, and it’s packed with all the features we need. ### Most mentioned cons - Only the fact that the branding of the box is only possible in the most expensive tariff, we do not like so well. ## Feedbucket customer reviews Showing reviews 1-25 of 37 (page 1). ### Great tool that saves time - outstanding support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered So far no problems and everything we expected was met or implemented. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity with which we can now carry out the testing phase of new websites. We save time and at the same time have in the direction of the customer a professional software that enhances our services. #### Cons Since the software is new, not all possible features or integrations are available yet, but since the customer service is very dedicated, that will surely come. Therefore, we have no negative opinions. Only the fact that the branding of the box is only possible in the most expensive tariff, we do not like so well. --- ### We moved from Marker.io and we're not looking back! - Overall rating: 5/5 - Reviewer: Craig M. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. From the very beginning, [sensitive content hidden] and his team have been phenomenal and I'm really excited to continue working with the team going forward! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feedbucket allows for our customers to seamlessly give us feedback for their websites. This is such a high quality and polished tool. It helps us elevate the value of our product for the end user. #### Cons Initially, we had some features from Marker.io that weren't present in FeedBucket (namely a specific feature regarding Asana Integrations). I spoke with [sensitive content hidden] regarding the justification for inclusion and he identified a timeframe for the addition of these features and the team have absolutely surpassed our expectations! Thanks so much! #### Reasons for choosing Feedbucket Ruttl offered very detailed feedback tools but it was almost too technical. It would allow for customers to give pixel-perfect feedback which sometimes would not be feasible to carry out based on their purchased package. Not only this, but it was also a consideration that this high level of complexity could be a massive switch-off for the customer who is already paying for someone else to build their website. If they had to learn to use the software, this could have been a red flag. Thankfully with FeedBucket, the widget is intuitive and the onboarding is very helpful in getting the customer to leave feedback right away! #### Reasons for switching to Feedbucket Marker.io changed their policies mid-contract which forced us to either pay an increase of over 700%. Needless to say, we felt a little conned so we looked at alternatives like FeedBucket & Ruttl and the conversation with [sensitive content hidden] where we were able to transparently lay out our requirements and needs for FeedBucket absolutely sealed the deal. he was supportive and understood our requirements completely. He was transparent with the capacity and functionality of the product and we both fully understood one another. This meant I had no regrets in moving from Marker.io to Feedbucket. --- ### FeedBucket FTW - Overall rating: 5/5 - Reviewer: Wendell H. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using FeedBucket is easy to use for both my clients and myself. Set up is incredibly easy, and the WordPress integration allows me to specify its availability for logged in users -- this allows me to use it on live websites, where the public won't see the FeedBucket tools, but clients can simply login and start leaving feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My primary goal is to make it easy for my clients to submit feedback on the websites I build for them. By making it easy for them, I'm rewarded with happy clients that actually enjoy providing feedback. The UI is also very easy for me to use and I love the various integrations, e.g. Slack and Asana, which improves my workflow so I can get more work done in less time. #### Cons Seriously, I cannot think of any deal-breaking problems with FeedBucket. It has been an amazing tool and my only regret is that I didn't find it sooner. #### Reasons for choosing Feedbucket I've tried all of these alternatives and others, but all of them were missing a crucial piece or they had bugs that were deal breakers for me. When I discovered FeedBucket, I signed up for the free trial and I just couldn't seem to break it or find any problems -- everything just works, and it works well! #### Reasons for switching to Feedbucket Project Huddle (now known as Sure Feedback) is super buggy and support is ridiculously slow. The final nail in the coffin was when I submitted a support ticket and they took nearly two months to respond -- I had already started shopping around for a replacement service. --- ### Feedbucket is exactly what we were looking for. - Overall rating: 5/5 - Reviewer: Mark T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered For a while, I struggled with buggy tools. When I found Feedbucket, I was immediately impressed with the ease of use and reliability of the third-party integrations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feedbucket is very easy to set up. What I find most impressive with it is how quickly it sends tasks over to Asana and how reliable it is in that functionality. #### Cons The only thing I could see as an improvement is some ability to embed a project task list in my own client portal on my agency website so my clients could see the open tasks in their client portal. #### Reasons for choosing Feedbucket I saw someone comment that they had tested several options and Feedbucket was the simplest to get started with. I decided to try it out on a client project and the decision was quickly made to permanently switch. #### Reasons for switching to Feedbucket ProjectHuddle consistently presented bugs in our system. I think it was because the tool was built to be self-hosted, which opens up too many possibilities for code conflicts, cache issues, etc. I had a lifetime deal with ProjectHuddle, so the ongoing cost was zero, except for the time and reputation cost associated with a buggy client experience. Feedbucket solved that for us. #### Vendor response Hi Mark and thanks for your nice comment. I have sent you an email regarding this. You could use the Feedbucket API to maybe build this widget into your client portal. Replied January 2023 --- ### Simple but effective - Overall rating: 5/5 - Reviewer: Richard W. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far I can not fault this in any ways. Great value for money and will save countless hours management customer feedback on projects #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a company it is incredibly easy to implement on multiple sites and integrate into 3rd party software. You can have a site on Feedbuck and integrated in a matter of minutes. From a user point of view it is simple and intuitive to use and not convoluted. #### Cons A few very minor things based around comment styling (use of colours etc) but I know this is being looked at for future development. #### Reasons for choosing Feedbucket Lack of integration into Teamwork which is essential #### Reasons for switching to Feedbucket Trialled Marker but there were issue with it crashing Wordpress website. The feedback interface (although some great tools) as a bit clunky. --- ### Feedbucket is a game changer - Overall rating: 5/5 - Reviewer: Conal B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been excellent, we dont have any complaints and Feedbucket has helped us free up so much time during our website development revisions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feedbucket is super user friendly for us and our clients. The integration between Asana means that we almost never have to open feedbucket itself but can manage feedback all from within Asana #### Cons Feedback tools could have the ability to use different colors and line thicknesses. Comments left on feedback should be allowed to include attachments Asana to Feedbucket should be able to bring over Asana comment images and assets It would be very nice if there was a customer facing Feedbucket portal #### Reasons for choosing Feedbucket Price and included features were better on Feedbucket then they where on BugHerd --- ### You’ve tried the rest – this is the winner! - Overall rating: 5/5 - Reviewer: Dave G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered We've probably purchased, used or tested the majority of tools on the market for getting website feedback and Feedbucket has to be the best!It's super simple to set up and gathering text feedback, image uploads, or video is a breeze. There's no need for browser extensions (that confuse your clients). It has superb two way integration with a whole suite of tools (which most other tools don't have).If you're looking for a way to get client feedback on a DEV or LIVE site straight into your task tool - this is it.Clients can even see the feedback they submitted, and when it's resolved right on their website. Great work guys! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of setting it up and configuring for each client site.The ease of use for the clients to submit feedback. #### Cons The only con I did have has just been released as a feature - way to go! #### Reasons for choosing Feedbucket The simplicity of Feedbucket won me over. #### Reasons for switching to Feedbucket I was getting frustrated with lack of integration to my task management system. --- ### Love the product, hugely helpful in building SAAS products - Overall rating: 5/5 - Reviewer: Ricky G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use, this product has saved us a huge amount of time and has improved the overall quality of our product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up, easy to use, both from a vendor and user perspective, and great integration into ClickUp #### Cons High Price, for a small company bootstrapping our product development, this is a pricey subscription --- ### Moved from USERBACK, wont look back! - Overall rating: 5/5 - Reviewer: Ben S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent product, been waiting for an alternative to USERBACK for a while now! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The price compared to it's competitors, the first party Clickup connector, the fact that it can be triggered only on query strings, has attachments, screenshots and video recording. #### Cons Mobile experience could be better, wish there was a minimize feature to hide the UI. #### Reasons for switching to Feedbucket Pricing, features, support, integrations. --- ### Simple yet sophisticated tool for website feedback - Overall rating: 5/5 - Reviewer: Anna J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a huge fan of the tool and technical support. It provides a seamless workflow and saves me so much time and effort deciphering feedback from clients--totally eliminates the need for a shared Google doc or email threads with screenshots! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Feedbucket is super easy to set up and integrate with existing systems for issue tracking and client feedback (I mostly use Notion). It's easy for clients to use on their own without creating an account, even the technologically challenged folks. It gave me everything I needed for designing & developing custom WordPress sites for clients with multiple stakeholders and collaborators. In one single comment you can make a detailed marked up of a screenshot, write comments, attach files, see browser/device information, and lots more. #### Cons The only time I ran into an issue Feedbucket support really came through in attentive troubleshooting. They were able to identify the problem (on my end not theirs) and helped me solve it before my client noticed. #### Reasons for choosing Feedbucket I looked at a lot of similar products, but I chose Feedbucket because it seemed to be the most seamless option and easiest for clients and non-technical collaborators. --- ### First customer test - Overall rating: 4/5 - Reviewer: Magnus J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy to understand and use. Me on a Mac and the customer on a PC, no problem at all. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to install, did all what we wanted for the UX test/approval to the custmer #### Cons Small stuff like no way to close the tutorial for end user. As admin I can turn it of, but I don't know if all on the customer part has seen it. And the one using it many times couldn't skip the 4 steps. So it's a small thing. 1 click or 4... --- ### Very good and useful tool! - Overall rating: 5/5 - Reviewer: René M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for free trial - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and the design is very clean! #### Cons Every feedback makes an item in the Backend. In case of many Sites and issues, I might loos the over view. the Screenshot are not sorted by URL for eg. --- ### Excellent minimalistic feedback tool with outstanding support and Asana integration - Overall rating: 5/5 - Reviewer: Fedor S. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been extremely positive. Feedbucket helped us streamline website feedback collection and task management in a very clean and efficient way. The interface is easy for both technical and non-technical users, onboarding was smooth, and the Asana integration saved us a lot of time. What stood out most was the combination of simplicity, flexibility, multilingual support, and genuinely excellent customer service. We are very happy to support such a thoughtful product and would definitely recommend it to other teams and organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Pros: What did you like most about Feedbucket? Feedbucket has been the best feedback tool we tested after trying several alternatives. The whole team really appreciates how minimalistic, intuitive, and simple it is to use. The direct integration with Asana is excellent and makes it very easy to assign and track website fixes efficiently. We use Feedbucket for a public health data presentation website, and it was especially important for us to collaborate with multiple experts. A huge advantage was the ability to fully translate the interface and onboarding into German, which made adoption very smooth for our team and collaborators. Customer support has also been exceptional — very responsive, helpful, and genuinely case-oriented when solving issues or answering questions. You really feel supported as a customer. #### Cons The main thing to be aware of is that on the basic plan, all feedback comments are visible to all invited users. This is not a problem for general design feedback, but in our case we worked with independent external experts who were not connected to each other, so privacy between reviewers would have been preferable. For teams needing separated/private reviewer comments, it is worth considering the business plan from the beginning. #### Reasons for choosing Feedbucket Feedbucket has smoother integration with Asana, easy minimalistic UI and UX #### Reasons for switching to Feedbucket Feedbucket has smoother integration with Asana, easy minimalistic UI and UX --- ### A Brilliant Tool That Simplifies Client Feedback – Loved by Our Team and Clients Alike - Overall rating: 5/5 - Reviewer: Martin S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Feedbucket has become an essential part of our web development workflow at RubyWeb. It bridges the gap between clients and developers by making it simple to point out exactly what needs to be changed on a live site. The clarity it brings to project communication has significantly reduced revisions and turnaround time. Our clients frequently comment on how easy it is to give feedback now — many of them even ask what tool we're using because they love the experience. We’ve tried other feedback systems in the past, but none have matched Feedbucket for simplicity and impact. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we love most about Feedbucket is how incredibly easy it is for both our internal team and clients to use. The interface is clean and intuitive, which makes the whole feedback process smooth and efficient. Clients don’t need to be tech-savvy to submit comments or highlight issues, and our devs love how neatly everything is organised in one place. It saves us tons of back-and-forth emails. The customer support is also excellent — quick to respond, helpful, and open to feedback. #### Cons Honestly, nothing at this stage. Or nothing I can think of right now. We have not run into any noteworthy issues to date. --- ### I give it 5 stars. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered This platform has bidirectional integration: It syncs with popular project management tools like Asana, Jira, Trello, ClickUp, Notion, and Slack, which has been very helpful. My overall experience has been excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the features I loved about this platform is that I can communicate with customers directly, without needing to log in to Feedbucket. #### Cons I was having some problems, so I contacted technical support via email. They responded very quickly and provided a solution to my problem. I recommend this platform. --- ### The best feedback tool I have used in our agency - ever. - Overall rating: 5/5 - Reviewer: Hassan I. - Verified reviewer: Yes - Industry: Online Media - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve used plenty of feedback tools over the years, including SureFeedback (Project Huddle), Marker.io and others. Most of them either got bloated or stopped improving. Feedbucket, on the other hand, just works - clean, fast, and simple. It’s genuinely one of the easiest tools I’ve integrated. Works perfectly across WordPress, Shopify and even our Vue.js site, and connects seamlessly with ClickUp. No setup headaches, no bugs, no fluff - just a solid, reliable tool. Best part? Clients actually use it. Feedback comes in clearly, projects move faster, and our whole process runs smoother. I signed up for the yearly plan (which I rarely ever do), that says it all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honestly super easy to use, no clutter or complexity. Integrates perfectly with WordPress, Shopify, and Vue.js. Works flawlessly with ClickUp. The interface is super clean & fast which is what we wanted. #### Cons Honestly, nothing at the moment. (If I had to nitpick, maybe that clients actually use it… so now we get more feedback to action!!) #### Reasons for choosing Feedbucket Value for Money in terms of what feature sets you get for the packages as well as the clean and simple UI. --- ### A Critical Tool for our Web Agency Feedback & QA - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We continue to love the service. It has streamlined our QA process across multiple client sites, making it seamless for clients to point to specific areas and enter change requests directly. The proactive support is a major standout. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The deep integration with project management tools and the fact that clients don't need to install anything. It allows us to manage all feedback in one place where our team already works, preventing "notification overload" in other platforms like Notion. #### Cons Early on, some key settings (like query-string triggers) felt a bit buried and could accidentally be overwritten by browser autocompletes, but the team has already addressed this by hardening those settings and improving the dashboard visibility. --- ### Amazon tool, well thought-out design and functionality - Overall rating: 5/5 - Reviewer: Len v. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very pleasant, they've been very response to our questions and the onboarding was a breeze compared to competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve tried many different feedback tools, but Feedbucket really stands out. The user interface is clean and intuitive, the pricing is straightforward, and it’s packed with all the features we need. The biggest win for us is that it doesn’t require a browser extension. That makes it incredibly easy for our customers to use, they can submit feedback instantly, and Feedbucket captures all the right information (screenshots, console errors, browser data, etc.) automatically. It just works, reliably and beautifully, makes feedback collection a breeze and integrates with our existing tools (e.g. Asana). #### Cons Honestly, there’s very little to dislike. If anything, we’d love to an api so we can automatically register sites in our pipeline, but that’s a minor detail compared to how well everything else works. #### Reasons for switching to Feedbucket Iteration x was changing it's platform and product to something we din't need --- ### Great feedback tool for website development - Overall rating: 5/5 - Reviewer: Eric L. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been fantastic! Our first project testing the tool was for a large website rebuild. The non-technical client picked it up right away. They were able to provide simple to complex comments easily. I've been testing many of the popular feedback tools recently, and Feedbucket offers very good features and service at a fair price. My team is very happy with it, and our customers find it easy to use. We've found our feedback tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a user-friendly interface for our customers to provide feedback or comments on their new websites in the final stages of development. Each comment logs a screenshot and their note. #### Cons In our dashboard where we could see the full list of comments for a project, there was no easy way to refer to an individual comment offline. I contacted support via chat, and 1 day later, they had added the comment ID to each comment, thus solving my only con. #### Reasons for choosing Feedbucket MarkUp was just too expensive for our needs. We tried RUTTL but had problems with some of the features, or more accurately lack of features. #### Reasons for switching to Feedbucket Atarim > they aggressively added features and changes. This made the service buggy at times. My customers found it easy to use originally, but as it changed, it became difficult to use for our non-technical users. RUTTL > There is no place to view all the comments for a project. You have to go to each page of the website project to view comments for that page. --- ### Game Changer for Client Feedback - Overall rating: 5/5 - Reviewer: James R. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been fantastic, both in terms of the product itself and in terms of the customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product has made collecting our clients' website feedback significantly easier! The integration with our Project Management software is a game changer as well. We no longer have to move from one platform to another to manage change requests. Additionally, the customer service is next level. Friendly and knowledgeable staff are happy to help guide you towards the best subscription for your needs. #### Cons I would like a bit more flexibility in defining what constitutes a resolved task from our PM system, but this is not a show stopper. #### Reasons for switching to Feedbucket Initially it was the high price of marckup.io and then the decision was easy to make because of Feedbucket's functionality --- ### Simple, Fast, and Effective for Website Feedback - Overall rating: 5/5 - Reviewer: Smeet T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Feedbucket has been a reliable addition to our website review workflow. It helps centralize feedback, improves communication with stakeholders, and speeds up the approval process. Its ease of use means clients can start providing feedback immediately without needing training, which has been one of its biggest advantages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Feedbucket makes it incredibly easy for clients and internal teams to leave visual feedback directly on a webpage. The interface is intuitive, requires very little onboarding, and keeps comments organized in one place, reducing back and forth over email or screenshots. It has streamlined our review process and made design iterations much more efficient. #### Cons nothing that I can think off at this time. the core functionality is solid and meets our expectations in terms of the goals we wanted to achieve --- ### Très bon outil de feedback - Overall rating: 5/5 - Reviewer: Arnaud V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Il y a beaucoup d'outils de feedback sur le marché mais Feedbucket coche toutes les cases ! Ce que j'apprécie le plus : la possibilité depuis le widget de feedback de voir les autres bugs remontés par les utilisateurs et les commentaires sur les tickets. Ca change vraiment la donne et je ne l'ai vu que sur des outils beaucoup plus chers ! #### Cons L'écran listant les bugs pourrait peut-être gagner en fonctionnalités (modifications en lot par ex) #### Reasons for switching to Feedbucket Pour la possibilité de voir les retours des autres utilisateurs depuis le widget --- ### Very good Feedbacktool - Overall rating: 5/5 - Reviewer: Stefan K. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and reliable. Good support if needed #### Cons Lack of customization options. No easy way to change placement to bottom for example. You have to use custom code for this. --- ### A Must Have Tool for Collecting Personal Feedback - Overall rating: 5/5 - Reviewer: Somil G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our primary goal is to collect personal user feedback when they observe any anomaly in our dashboard, and Feedbucket features are right at the point. The Feedbucket interface for collecting feedback using screenshots and leaving a note on top of that is incredibly remarkable. Setup and onboarding were incredibly easy, and we went LIVE with Feedbucket in minutes. #### Cons Nothing as such. We loved the overall product. --- ### A must-have for web agencies - Overall rating: 5/5 - Reviewer: Philip S. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, feedbucket works really well and we did not run into any bug. Customer support is next level here! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This makes communication about feedback on a website or web-app super easy. Directly implemented on the website as a widget with a lot of useful feedback options (foto, video, highlighting). #### Cons You need to add and later remove a script to your website. In comparison to other tools that display websites inside another application, this takes more time. #### Reasons for choosing Feedbucket We have used it before and liked it. #### Reasons for switching to Feedbucket Display inside Markup was not reflecting the actual page and then a client requested to switch tools since this was confusing. ## More reviews [Next reviews](https://www.softwareadvice.com/bug-tracking/feedbucket-profile/reviews/?page=2) --- Feedbucket Reviews, Pros and Cons - 2026 Software Advice