About Rendezvous Events

Rendezvous Events is a cloud-based solution that assists businesses with conference room and venue management. Key features include online bookings, business intelligence, client communication, accounting and invoicing. 

The Rendezvous platform enables administrators to automate deposit requests and follow-up tasks for clients, identify customers for repeat business and analyze client data to drive mailing campaigns. It allows users to generate quotes or contracts, record payments, create invoices and monitor revenue reports. Additionally, customers can use the online portal to make bookings and process payments.

Rendezvous comes with a centralized dashboard which displays room availability, allowing managers to optimize space utilization and rev...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of Rendezvous Events

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

May 2019

Annmarie from Compass Group

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2019

Rendezvous Review

Reporting is great to understand our properties and utilization Support is very good

Pros

Software is flexible and support is amazing. Simple or Complex bookings system is intuitive. Accounting and reporting is robust. Customer service and Training Mobile functionality

Cons

would love for the system to be PCI compliant without integrating with another system

May 2019

Murray from Corporate Event Centre

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Why I continue to use Rendezvous and why it should be considered

Fast, reliable and easy to use. The current added bonus is the information stored over the years which is helping us analyze our business and our customer needs.

Pros

Its hard to say what I like most about Rendezvous but here's a list of likes: Low learning curve in training staff. Ease of use, almost non existent software issues in 5 years and when there was the delay was brief, friendly client support, ability to marry software to other software i.e. QuickBooks, Fair pricing, adaptable to our needs and a nice looking product. Actually there is a most like and that would be having an off the shelf software (My words) that a small to large business does not have to engineer from scratch.

Cons

Its what I like the least about any reservation software and that's total adaptability to my needs but that's practically impossible as most unique business's like ours will always require modifications. In saying that Rendezvous stood out in minimizing modifications in our situation.

May 2019

Debra from Gowling WLG

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Rendezvous Review

Overall experience is very positive, we having been using this product for over 14 years and apart from a few teething problems when we moved office locations its been a good experience.

Pros

User friendly and easy to navigate. Also the system allows us to automatically enter a valid matter number or GL charge code.

Cons

There was a period of time where our charge back reports were not pulling down the correct data. This was however corrected within 2 days of identifying the issue.

July 2019

Ande from CEC

Company Size: 10,000+ employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2019

Rendezvous Events Review

Pros

ability to add lots of details, track multiple bookings

Cons

some features aren't available, more cost is incurred

June 2019

Alison from British Airways i360

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Rendezvous experience

Overall the pros easily out weigh the cons, the team here at British Airways i360 all feel that they system is excellent & easy to use. whenever I have needed help re issues ( mainly user issues) or advise on new capabilities the team has responded instantly. Always dealing with the query efficiently .

Pros

The ease of the formats . Quick & accurate access to the diary of events, being able to search for clients quickly. Not needing to duplicate entry of clients details. A full solution, capturing all data. Seeing the event through from start to finish

Cons

When creating a contract, when pulled as a pdf certain bits of the information would be missing. Therefore we would need to create as a word doc, manually add missing info & then transfer to a pdf. Very time consuming. When pulling function sheets, amendements which should be removed would still appear. Function sheet - when booking a repeated event, eg 4 yoga events over 4 dates, each time a function sheet is pulled the 1st date always appears at the top which is confusing. If a client books more than one room 7 cancels 1, the whole booking is cancelled.