About eVetPractice

eVetPractice is a cloud-based veterinary practice management system featuring electronic medical records (EMR) management, appointment scheduling and communication tools for veterinarians.

Features include document storage, test history and lab forms. A pet owner portal allows clients to access personal information, payment history, account balances and appointments. Users can request appointments on mobile and desktop devices. The practitioner dashboard provides a configurable appointments calendar, lists of daily appointments and surgeries, along with medical records.

Reports can be run that include daily or weekly billing, inventory, billable items and controlled substance logs. Users can create long-term wellness plan...


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Supported Operating System(s):

Web browser (OS agnostic)

240 Reviews of eVetPractice

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(126)

126

4 stars

(71)

71

3 stars

(18)

18

2 stars

(6)

6

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 240 results

September 2019

Caroline from Paws on the Go Center for Animal Rehabiitation and Mobility Solutions

Verified Reviewer

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

eVet Practice review

Just love the overall product

Pros

Customizing, customer service, able to get new function added,

Cons

Navigating it takes a while to get used to, but worth it!

Reasons for Choosing eVetPractice

Looking around, evet was what we needed, we could customize, price was right, support was right.

Reasons for Switching to eVetPractice

The practice needed something more advanced as software

Response from Covetrus

Replied October 2019

Thank you for the kind review, Caroline!

June 2021

Ashley from Lawrenceville-Suwanee Animal Hospital

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2021

Relatively User-friendly PMS for a Reasonable Price

Would like more integration, good customer service, seems to be pretty intuitive, also seems easy to accidently move or delete things, on a day to day basis we enjoy the system.

Pros

Cloud-based, customer service is quick and helpful, appt scheduling is pretty seamless, we can make our own forms to fit our clinic's needs, continually making updates, seems to take our opinions into consideration,

Cons

Boarding calendar, returning items or editing receipts takes a lot of steps, too easy to accidentally move things, should require a pets name to make an appointment, inventory needs some tweaks to account for damaged product we are requesting credit for, have been unable to do electronic forms on Chromebooks since a recent update

Reasons for Switching to eVetPractice

Strictly because we wanted a cloud-based software, this seemed like it offered a good amount of features that we wanted for a fair price

April 2021

Theressa from Bulverde Animal Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

1.0

Functionality

2.0

April 2021

Bulverde Animal Hospital Review

Easy to start using but awful when you need to use anything beyond the surface level. Customer service used to be great but now it’s terrible and not even worth using because my trained staff know more about the software than they do. The graphics keep changing making the software almost unusable. The changes to the graphics make the product worse and because of all the graphic changes and the poor customer service, changing software has been discussed with my leadership.

Pros

It’s easy to train people to use the software

Cons

Boarding, inventory, and customer service are terrible. The constant changing of the graphics make the product almost unusable.

Reasons for Choosing eVetPractice

Cloud based

Reasons for Switching to eVetPractice

Wanted a cloud based system

March 2021

Amy from Hudson Valley Equine Internal Medicine

Company Size: 2-10 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

March 2021

Review of EVET software for equine veterinary practice

Overall good. However I have been requesting changes for the last 3 years that have still not been addressed. There needs to be an autosave feature for the feee typing in the medical record- if the software loses connection (no offline option) I lose all my work. I don't know why this is so difficult to add. Better features for downloading images. Frustrated by small changes to the look of the platform when functionality for some important issues is still lacking - would rather see that developed

Pros

Great platform. Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion. Very comprehensive .

Cons

Not very user friendly on image capture, storage of images and word platform. My practice is advanced diagnostics and based on images and this has been difficult with the software. There is no way to work offline and there is no "auto save" feature so I have lost work many times when losing internet connection at a farm. Have requested changes but still nothing.

Reasons for Choosing eVetPractice

I liked the platform however I continue to look at others due to the lack of response to my repeated requests for features on the existing platform.

April 2021

Tami from Big Thompson Animal Hospital

Company Size: 11-50 employees

Industry: Veterinary

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

April 2021

Good basic software

We overall like the product. There have been bugs to work out. I wish that the company would solve actual problems instead of moving things around.

Pros

The best part about the software is the price

Cons

Report options are lacking it would be nice to have greater flexibility in what reports you were able to run. For many things it seems like you have to click through about 5-6 different screens and popups to get where you want to go.

Reasons for Choosing eVetPractice

Price and the fact that at the time is was privately owned.

Reasons for Switching to eVetPractice

We needed a cloud based option at the time we had two clinics and needed an easier way to have patient in each location. Also at the time evet was privately owned and we did not like the customer service at covetrus for avimark.