eVetPractice software

We are happy with the online appointment scheduler. The fact it integrates with Idexx and Antech has been very nice, ensure the right tests are getting run and billed. We like the whiteboard, it has helped from running around and interrupting doctors.

portability

I really have no pro's. The "idea" of what this software was going to be, was very far from what it ended up being. I loved the idea of going to the cloud. I loved that we would be able to access both of our locations from off site. There were numerous ideas on paper that seemed like it could be an ideal fit. Unfortunately, the idealistic roll out in my mind was far from the reality. I'm going to say this... when you speak to the CEO after you request a meeting, and within 60 seconds of the call, that CEO you are hoping will address your frustrations, laughs at you? Bad start. Now, I know what the response will be after reading my blurb below... something like, "Mrs. McIver, we apologize that you aren't happy with our software" or another similar phrase. But I am writing this not because I want a response, they very clearly told me they completed a "successful" migration and there was no further action they would be taking... I am doing it because I want people to know the facts. Have they had good runs? I'm sure they have! But when they have bad runs, the company's integrity get's challenged, and I am extremely disgusted with the way myself and my employee were treated during our recent conversation.

Couldn't wait to get away from the 1990's server headaches and onto the cloud...but I was nervous. I researched and demo'd my brains out...couldn't find anything I liked until I tripped across eVetpractice. We Demo'd it for a month then took the plunge. There are pro's and con's to everything so there a few things eVet can't do that the old system could do...but I don't miss them. The pro's FAR OUTWEIGH the cons. It is wicked fast, makes being paperless a delight instead of a mystery. SUPER easy to use and learn...one of my staff members was introduced to it, used it for 10 minutes and announced, " It's the Facebook of vet software." She is right. It's not perfect but I am delighted for the price and service. We bought another clinic 6 months later and the first thing we did was move them from Infinity to eVet. Just get yourself a robust internet provider and do it. We use travel sheets, a ScanSnap ix500 scanner, (a must!), and a couple of Dymo labelwriters. Prepare yourself to even need less staff. Been using for over a year now and it's one of the best moves we have made in years for our business and our medicine.

I started my own practice 6 months ago and decided to give evetpractice a try after researching different softwares for weeks. I couldn't be happier with their product and attention to detail. I have an exotics only practice and have been able to customize the software to my specific needs. They are always one click, email or phone call away. Have been able to answer all my questions and they keep making monthly updates that make using the software even easier. I can write records from home or assess information from my phone/ipad/laptop anywhere I am. I would highly recommend this software to anyone looking to start a new business or in the process of switching from paper records. It synchs with other softwares and companies, so getting results from labs, registering microchipped pets and even using quickbooks has never been easier. My staff also loves the software and are very thankful for all the paper we save! Great team and great product!

Can't even brag enough about EVetPractice for running a veterinary practice smoothly. The developers are top notch. Always available and responsive via their help chat box in the lower right corner. They make upgrades easily. The integrations, like VPR Cloud Formulary, Demand Force client communications, laboratory integration, email within the system- just cuts tasks down to a minimum. We use the anesthetic monitoring sheet, quick templates for histories and exams and iPads & laptops in our rooms. Best part as the practice manager - I can easily add purchase orders, schedule an appointment for a client or pull practice management reports from home! Practice Management made easy. The millennial generation jumps right in and learns this program in a snap- click friendly! And last thing, we had an emergency transition to this software and were up and running in 3 days with full data migration after extracting safely from previous system. Love, use and highly recommend EVetPractice!

Our entire team could not be happier with the software and customer support from start to finish... eVet has thought of everything on how to run a practice smooth and efficient - Love it! We perform much more efficiently now, and our doctor reports "he likes charting now". One relief veterinarian that works with us wondered " Why doesn't everyone use this? its wonderful!" I am so happy I did my research and took the time to learn about cloud based PMS. I cant imagine ever having a server in the basement again!

We switched from on-site server software for EMR to cloud-based EMR. This has drastically improved our efficiency and given us other opportunities. Servers and the software associated with them was becoming very expensive along with regular IT support. We no longer need in-house IT support!!! Amazing customer service and willingness to add new features.

If you are 100% paperless, you will lose data during the migration. We consistently lost data across the board. When it was brought to the attention of eVet, they were unable to retrieve the lost data. It's a very imperfect system. Fortunately for us, we have always printed paper copies of our records as a backup so we can still access our patients's medical records.

EVet does a great job at making a customized program for the vet clinic and client. It is very user friendly and the support is fantastic! The program designers listen to feedback and try to make the suggested changes. Keeping the medical records in the cloud makes accessing patient files very easy. Overall, a great program for mobile veterinarians.

Since making the transition about a month ago, things have gone pretty smoothly. The support staff has been great and my employees love the live chat feature to get support right on the spot. When we've run into a snag or had suggestions for improvement, they are addressed very quickly!

eVet Practice is the best veterinary software available. If you are looking for a software for your clinic- stop looking and get eVet. Not only is the program itself incredible- online, cloud based, accessible from anywhere and with so many options available but the support is unreal. These guys will literally do everything they can to help every single customer. The software has made my practice so easy to run, saved me tons of money and is so dependable. The customer support is available with a live chat anytime you are having an issue and they bent over backwards for me to help me include French in the program and they would do the same for any clinic. I can't say enough good things about this software.

Going paperless has been one of my biggest fears and something I never believed I would ever do with my practice. I couldn't perceive how entering information into a computer for a patient's medical record could ever replicate the feel of having a physical chart in hand or even be able to effectively provide me with that information in the same way. I am a doctor who thoroughly records every little detail about the patient. Evetpractice has totally changed my mindset and turned me into a believer. Not only has it given me everything I need to effectively keep records and notations, it has provided me with a means to do even more than before with my charts and streamlined it all in such a way that is much more convenient and time efficient. All of our X-ray's, blood work, photos, etc... go straight into the patients record and can be easily pulled up for referral from anywhere that has internet access. The evet tech support is patient and goes out of their way to make things work. I had some concerns during the transition but Mel and the team were always there ready to help. There were a few migration issues that arose, i.e. discounts not moved over from the old software, inactivated clients were hidden in the new software and a few other small things; but, all in all went very smoothly especially considering we have a 10,000 client base that were moved over from a dated system. There are some things I would like to see changed and made more convenient in order to see results - fecals and OHW test being the main two. Overall the program is extremely user friendly and receives my highest recommendation.

I can check the schedule, run reports, enter charges, look up client info and anything I would normally have to do at the office from anywhere, and from any device that has internet access. I love being able to check my schedule while I'm out at lunch or off for the day right from my cell phone. I can finish typing up my charts from home at night. Also, it allows you to look up client and patient info when you have an emergency call at night. The program itself is easier to navigate than some of the other programs out there. The program is also customizable. I have not found anything negative about the program, so no cons to list. Price is also reasonable and customer service is above and beyond.

Evetpractice is a great software program that allowed me to take my veterinary practice to the next level. It allows me to do my medical records, invoicing, inventory and client communications all in one program. The price is fair for the product and the only downside is the limitations innate to it being a cloud based program. I would highly recommend using this product for your veterinary practice.

I started my mobile veterinary practice 1 year ago. I elected to go with evetpractice, for my cloud based software, because of its simplicity at outstanding customer support. I am not a person who learns technology very well, but the staff was so kind walking me step-by-step through the entire process of setup and use of the software. Now, my practice in thriving and I literally could not have done it without the folks at evetpractice! My sincere thanks to all involved.

I have used a number of different veterinary software packages but this one is probably the best one I have used yet.