eVetPractice is a cloud-based veterinary practice management system featuring electronic medical records (EMR) management, appointment scheduling and communication tools for veterinarians.
Features include document storage, test history and lab forms. A pet owner portal allows clients to access personal information, payment history, account balances and appointments. Users can request appointments on mobile and desktop devices. The practitioner dashboard provides a configurable appointments calendar, lists of daily appointments and surgeries, along with medical records.
Reports can be run that include daily or weekly billing, inventory, billable items and controlled substance logs. Users can create long-term wellness plans that include multiple appointments. The software can integrate with ANTECH diagnostics technology and IDEXX reference labs for test code population, electronic order submission and retrieval of test results.
The software is available on a monthly subscription basis.
Vaughn from Comforts of Home Vet Care, PC
I'm a small animal House Call practice, but we also set up Express Wellness Clinics in the Birmingham, AL area doing low-cost vaccine clinics. In July of 2016, when I started to do my county wide Express Wellness Clinics, I was looking for a good, affordable, reliable, and cloud based software system. All achieved. I had used eVetPractice working with a local shelter the year before. For a single doctor mobile practice, cost per month is so perfect for me. This software is very comprehensive ( the good thing), so be aware that it will take a while to learn all the ins-and-outs, but don't be discouraged, once you use this cloud based software, it's a win-win for you and your clients. Great support to get started (Webinars), and follow-up support is exceptional. I have had fewer calls for vaccine records, etc. because clients can access their own records from eVetPractice. I can access from any computer connected to the internet. I have personally integrated with HomeAgain and recently VetsFirstChoice. Wow, how nice to have client/patient information sent directly with no other effort. Lastly, the support from eVetPractice is so reliable. If you do have a question, the "Help" tab at the bottom of the screen will usually solve most of my issues, but the Live Chat is so perfect for me as I have never waited more than a minute to get help. I can only speak as a small animal mobile practice owner, the value is worth more than the cost!
All of my questions are not necessarily in the "Help" section, but the phone/online chat are readily available. Honestly, that's the worst thing I have experienced!
Alycia from White angel animal hospital
Employees number: 11-50 employees
How detail oriented it is and how many features one can use to communicate with a client or enter in documentation
It is difficult to navigate and freezes a lot. Difficult to connect to retriever and other ways of taking money
TERRENCE from EASTHAVEN ANIMAL HOSPITAL, DANDY ACRES SMALL ANIMAL HOSPITAL
Employees number: 51-200 employees
Couldn't wait to get away from the 1990's server headaches and onto the cloud...but I was nervous. I researched and demo'd my brains out...couldn't find anything I liked until I tripped across eVetpractice. We Demo'd it for a month then took the plunge. There are pro's and con's to everything so there a few things eVet can't do that the old system could do...but I don't miss them. The pro's FAR OUTWEIGH the cons. It is wicked fast, makes being paperless a delight instead of a mystery. SUPER easy to use and learn...one of my staff members was introduced to it, used it for 10 minutes and announced, " It's the Facebook of vet software."
She is right.
It's not perfect but I am delighted for the price and service. We bought another clinic 6 months later and the first thing we did was move them from Infinity to eVet.
Just get yourself a robust internet provider and do it. We use travel sheets, a ScanSnap ix500 scanner, (a must!), and a couple of Dymo labelwriters. Prepare yourself to even need less staff.
Been using for over a year now and it's one of the best moves we have made in years for our business and our medicine.
EASE, SPEED, ROBUST, COMPREHENSIVE, REPORTING
ORGANIZING TRAVEL SHEETS AND OTHER REPORTS IS TRICKY WHEN YOU FIRST GET STARTED
DO IT. DO IT NOW.
Santiago from Exotic Animal Hospital of Orlando
Employees number: 2-10 employees
I started my own practice 6 months ago and decided to give evetpractice a try after researching different softwares for weeks. I couldn't be happier with their product and attention to detail. I have an exotics only practice and have been able to customize the software to my specific needs. They are always one click, email or phone call away. Have been able to answer all my questions and they keep making monthly updates that make using the software even easier. I can write records from home or assess information from my phone/ipad/laptop anywhere I am. I would highly recommend this software to anyone looking to start a new business or in the process of switching from paper records. It synchs with other softwares and companies, so getting results from labs, registering microchipped pets and even using quickbooks has never been easier. My staff also loves the software and are very thankful for all the paper we save! Great team and great product!
Jennifer from Highland Animal Clinic & Pet Grooming
Employees number: 11-50 employees
Can't even brag enough about EVetPractice for running a veterinary practice smoothly. The developers are top notch. Always available and responsive via their help chat box in the lower right corner. They make upgrades easily. The integrations, like VPR Cloud Formulary, Demand Force client communications, laboratory integration, email within the system- just cuts tasks down to a minimum. We use the anesthetic monitoring sheet, quick templates for histories and exams and iPads & laptops in our rooms. Best part as the practice manager - I can easily add purchase orders, schedule an appointment for a client or pull practice management reports from home!
Practice Management made easy. The millennial generation jumps right in and learns this program in a snap- click friendly!
And last thing, we had an emergency transition to this software and were up and running in 3 days with full data migration after extracting safely from previous system.
Love, use and highly recommend EVetPractice!
Functionality, common sense approach, ease of use, employees find easy to train on using, cloud based accessibility, integrations from 3rd parties and of course- price!
Not two way integrations with all laboratories
Get a demo. Cloud based software is the next thing- you can run this on your android phone, iphone, tablet, iPad, laptop - no special software required.
Julia from Hamilton Wenham Veterinary Hospital
Our entire team could not be happier with the software and customer support from start to finish... eVet has thought of everything on how to run a practice smooth and efficient - Love it!
We perform much more efficiently now, and our doctor reports "he likes charting now". One relief veterinarian that works with us wondered " Why doesn't everyone use this? its wonderful!" I am so happy I did my research and took the time to learn about cloud based PMS. I cant imagine ever having a server in the basement again!
Deborah from AVC
We switched from on-site server software for EMR to cloud-based EMR. This has drastically improved our efficiency and given us other opportunities. Servers and the software associated with them was becoming very expensive along with regular IT support. We no longer need in-house IT support!!! Amazing customer service and willingness to add new features.
Karen from Milwood Animal Clinic
Employees number: 11-50 employees
If you are 100% paperless, you will lose data during the migration. We consistently lost data across the board. When it was brought to the attention of eVet, they were unable to retrieve the lost data. It's a very imperfect system. Fortunately for us, we have always printed paper copies of our records as a backup so we can still access our patients's medical records.
Lots of reports - still learning what they all do
Appointment book is easy to schedule
Sending mass emails is easy
Can monitor chronic meds and non-wellness testing
Data loss during migration.
Customer service must be over online chat or email.
Linked items do not populate invoice/estimate when they are in a "Package"
Can't link a County Dog License # to the "License" code
Can't automatically allow all active clients to access client portal (have to do this individually)
Vaccine quick reference box includes ALL vaccines given (even those that have expired and have been updated with new vaccines)
If you are 100% paperless, do not choose this software because you WILL lose data.
Morgan from Krause Equine Veterinary Services, LLC
EVet does a great job at making a customized program for the vet clinic and client. It is very user friendly and the support is fantastic! The program designers listen to feedback and try to make the suggested changes. Keeping the medical records in the cloud makes accessing patient files very easy. Overall, a great program for mobile veterinarians.
Aaron from West Newton Animal Clinic
Employees number: 11-50 employees
Since making the transition about a month ago, things have gone pretty smoothly. The support staff has been great and my employees love the live chat feature to get support right on the spot. When we've run into a snag or had suggestions for improvement, they are addressed very quickly!
Configurability, responsiveness of development team, support
Can be a little intimidating for the less tech-savvy user until they get familiar with the program. Being cloud based, there is sometimes a little lag while a page loads. Its not at all bad, but staff used to an in-house, server or locally hosted program can perceive the cloud-based nature to be a bit "laggy." If they avoid trying to click 30 times in the 2 seconds they are waiting on something to load, that helps too :)
James from Point Veterinary Clinic
eVet Practice is the best veterinary software available. If you are looking for a software for your clinic- stop looking and get eVet. Not only is the program itself incredible- online, cloud based, accessible from anywhere and with so many options available but the support is unreal. These guys will literally do everything they can to help every single customer. The software has made my practice so easy to run, saved me tons of money and is so dependable. The customer support is available with a live chat anytime you are having an issue and they bent over backwards for me to help me include French in the program and they would do the same for any clinic. I can't say enough good things about this software.
Stacy from Southwest Animal Hospital
Going paperless has been one of my biggest fears and something I never believed I would ever do with my practice. I couldn't perceive how entering information into a computer for a patient's medical record could ever replicate the feel of having a physical chart in hand or even be able to effectively provide me with that information in the same way. I am a doctor who thoroughly records every little detail about the patient. Evetpractice has totally changed my mindset and turned me into a believer. Not only has it given me everything I need to effectively keep records and notations, it has provided me with a means to do even more than before with my charts and streamlined it all in such a way that is much more convenient and time efficient. All of our X-ray's, blood work, photos, etc... go straight into the patients record and can be easily pulled up for referral from anywhere that has internet access. The evet tech support is patient and goes out of their way to make things work. I had some concerns during the transition but Mel and the team were always there ready to help. There were a few migration issues that arose, i.e. discounts not moved over from the old software, inactivated clients were hidden in the new software and a few other small things; but, all in all went very smoothly especially considering we have a 10,000 client base that were moved over from a dated system. There are some things I would like to see changed and made more convenient in order to see results - fecals and OHW test being the main two. Overall the program is extremely user friendly and receives my highest recommendation.
Jeremy from Animal Hospital, P.C.
I can check the schedule, run reports, enter charges, look up client info and anything I would normally have to do at the office from anywhere, and from any device that has internet access. I love being able to check my schedule while I'm out at lunch or off for the day right from my cell phone. I can finish typing up my charts from home at night. Also, it allows you to look up client and patient info when you have an emergency call at night. The program itself is easier to navigate than some of the other programs out there. The program is also customizable. I have not found anything negative about the program, so no cons to list. Price is also reasonable and customer service is above and beyond.
Dr. Eric from Noah's Bark
Evetpractice is a great software program that allowed me to take my veterinary practice to the next level. It allows me to do my medical records, invoicing, inventory and client communications all in one program. The price is fair for the product and the only downside is the limitations innate to it being a cloud based program. I would highly recommend using this product for your veterinary practice.
Kathy from Pawfessional Mobile Vet
I started my mobile veterinary practice 1 year ago. I elected to go with evetpractice, for my cloud based software, because of its simplicity at outstanding customer support. I am not a person who learns technology very well, but the staff was so kind walking me step-by-step through the entire process of setup and use of the software. Now, my practice in thriving and I literally could not have done it without the folks at evetpractice! My sincere thanks to all involved.
Todd from South Shore Integrative Veterinary Services
I have used a number of different veterinary software packages but this one is probably the best one I have used yet.
mesfin from Upper Marlboro Veterinary Hospital
Pros: Cloud base accessibility, easy to navigate, reminder system and inventory system is great, Appointment Management, Billing & Invoicing, Boarding Management, Image Storage, Inventory Management, Patient Records, Prescription Labeling, Reminders, SOAP Notes, Treatment Management
Cons: No clickable physical exam screen to record normal/abnormal findings that then shows on patient record, , not integrating with IDEXX ref lab, not able to email documents/lab results scanned or saved in evet as a document straight from evet, most often need to restart PC to have lab work from Abaxis vetscan transferred. Can't owners sign on a treatment plan unless it is an estimate; Can't make packages from smaller packages, would like to see more features in reporting,
Denise from Healthy Paws Wellness and Animal Clinics
We switched to evetpractice about 3 months ago in anticipation of moving from a strictly mobile practice to a stationery practice. There is a little learning curve as there is with all software. However, support has always walked me through any challenges. In fact, the transition has been much easier and smoother than i even anticipated. Everyone you speak with is always helpful and eager to find a solution for you. It integrates with all our systems and I couldn't recommend them higher. Great software, great support, easy to use, and affordable. We have been extremely happy with their service.
Morgan from Krause Equine Veterinary Services, LLC
Pros: Easy to customize the templates and auto-functions of the software. Web based program makes accessing the system easy from any internet connection. Customer service is amazing. Our rep is a member of our clinic team now and tries to make the software really work for our individual needs. The software is constantly developing and the company really listens to the feedback on how to improve it!
Cons: No mobile app...yet. Mild limitations in software capabilities but we are hopeful that the company will overcome that in time. For us, most of the "cons" are linked to us not fully accessing all the potential in program, not in the program itself.
David from Livestock Veterinary Services, LLC
EVetPractice is a great product! Once you get the hang of it, it is simple and intuitive to use but also very capable of performing many functions for your practice. It is cloud based and can run on my iPhone and iPad without problems.
My practice is a food animal ambulatory practice. Although EVP was not created for my type of practice, I have found that it is easily adaptable to suite my needs.
The support team is very helpful and responsive to questions and concerns. They are accessible and prompt to respond and always friendly.