--- title: "Covetrus Pulse Software Reviews, Demo & Pricing - 2026" description: "Review of Covetrus Pulse Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/veterinary/evetpractice-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / Covetrus Pulse Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/evetpractice-profile/alternatives/) # Covetrus Pulse Review Custom quote 1 plan On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Covetrus Pulse 4.0 [(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) Pricing Pricing available upon request Top Alternatives ### About Covetrus Pulse Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice’s workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks. Pulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. It also includes advanced automation and AI features throughout the exam’s journey to improve practice productivity. Key Features & Capabilities: • AI-Powered Automation: Covetrus Pulse was one of the first veterinary tools to deploy AI to streamline daily tasks. It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM\* for more meaningful, clinical work. • Robust Practice Management Core: Appointment scheduling; electronic medical records (EMR); inventory tracking; client & reminder communication; integrated payment processing; and reporting & analytics to help identify trends and make dat... a-driven decisions. • Cloud Access & Flexibility: Because it’s cloud-based, your team can access records and manage workflows from any device, whether in the clinic or remotely. That removes the burden of on-site servers, improves resilience, and supports hybrid or mobile workflows. • Treatment Board & Visual Workflow: Offers real-time patient status tracking, treatment planning, and resource scheduling in a visually organized layout. Visual alerts help staff quickly see what needs attention, to maintain momentum through each patient’s visit. • Comprehensive Integration Ecosystem: It supports over 250 third-party integrations, including labs, diagnostics, payment systems, insurance, bookkeeping, and inventory management. This means you can use familiar tools or incorporate specialized apps without switching platforms. Benefits: • Streamlined workflows – built-in integrations for seamless practice management, all in one place and accessible anywhere, anytime. • Staff Efficiency – Manage prescriptions, payments, diagnostics, and more within a single system. • Enhance client loyalty – Covetrus Comms integration streamlines client communications with online scheduling, automated reminders, texting, and more. • Built for the future of your practice – Pulse is highly customizable to fit the way your practice operates. Pulse is innovating more than ever with new capabilities like the real-time patient status tracking Treatment Board and Covetrus AI. Make Pulse the backbone of your practice. \* Covetrus internal usage data, 2025. Do you work for Covetrus Pulse? [Manage this product listing](https://www.g2.com/products/covetrus-pulse/claim_requests/new?auto=true) ## Covetrus Pulse User Interface ## Popular Covetrus Pulse Alternatives Main Product Covetrus Pulse 4.0 [(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.98Value for money - 4.34Customer support - 3.63Functionality Pricing Available upon request Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.57Value for money - 4.66Customer support - 4.39Functionality Pricing Starting at $116.00 per month Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.74Value for money - 4.82Customer support - 4.58Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.48Value for money - 4.52Customer support - 4.48Functionality Pricing Starting at $260.50 per month Alternative Product [Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/) 4.7 [(114)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.63Value for money - 4.65Customer support - 4.37Functionality Pricing Starting at $289.00 per month Alternative Product [IDEXX Neo](https://www.softwareadvice.com/medical/idexx-neo-profile/) 4.2 [(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.34Value for money - 4.54Customer support - 3.90Functionality Pricing Starting at $290.00 per month ## Covetrus Pulse Pros and Cons We analyzed 543 verified reviews for Covetrus Pulse to find out what actual users really think. Select to learn more Responsive And Helpful Support Covetrus Pulse offers responsive customer support with fast response times and knowledgeable staff. Users appreciate the helpfulness of the team, personalized assistance, and the availability of training resources. Support is accessible, attentive to feedback, and provides guidance for resolving issues efficiently. Easy Onboarding And Training Covetrus Pulse is user-friendly and intuitive, making it easy for new staff to learn and train on the system. The interface is straightforward, and most users find the basics simple to master. Training new employees is efficient, and the platform supports quick onboarding for teams. Cloud Access And Flexibility The cloud-based design of Covetrus Pulse lets users access practice data from anywhere, making remote work and mobile practice easier. Integrations with other services are supported, and users value not having to rely on local servers. The system is praised for its convenience and adaptability. Reporting Lacks Depth And Usability Reporting in Covetrus Pulse is often described as cumbersome and limited. Users struggle with generating detailed or customized reports, experience inconsistent results, and find the process time-consuming. The lack of useful financial and business analysis tools is a common complaint. Cumbersome Search And Navigation Managing clients and patients in Covetrus Pulse can be frustrating due to inefficient search functions, excessive clicking, and difficulty accessing information. Users report challenges with finding inactive records, navigating multiple screens, and handling alerts, which slows down daily workflows. Limited Veterinary-Specific Features Covetrus Pulse lacks several features tailored for veterinary practices, especially for equine and large animal clinics. Users find the software less efficient for boarding, inventory, and multi-pet management, and note that it is not always intuitive for veterinary workflows. ## Covetrus Pulse Pricing and Plans Covetrus Pulse has one plan. Covetrus Pulse is custom-priced. Covetrus Pulse Contact Vendor for Pricing No plan information available ### How does Covetrus Pulse pricing compare to alternatives? Explore how Covetrus Pulse's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Covetrus Pulse4.0[(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.0 | | [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/)4.6[(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) | $116.00 /mo | Not available | Not available | 4.6 | | [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)4.9[(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) | Free | Available | Available | 4.8 | | [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)4.7[(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) | $299.00 /mo | Not available | Not available | 4.7 | | [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/)4.6[(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) | $260.50 /user/mo | Available | Not available | 4.5 | Covetrus Pulse4.0[(543)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.0 - [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/)4.6[(294)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) * * * Starting price $116.00 /mo Free trial Not available Free version Not available Value For Money 4.6 - [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/)4.9[(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/)4.7[(89)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) * * * Starting price $299.00 /mo Free trial Not available Free version Not available Value For Money 4.7 - [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/)4.6[(279)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) * * * Starting price $260.50 /user/mo Free trial Available Free version Not available Value For Money 4.5 ## Covetrus Pulse Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of Covetrus Pulse Accounting Activity Dashboard Appointment Scheduling Charting Communication Management Customer Database Document Storage Electronic Payments Electronic Signature Email Reminders E-Prescribing Live Chat Patient Portal Patient Records Management Reminders Reporting & Statistics Self Service Portal SMS Messaging SOAP notes Status Tracking Template Management Third-Party Integrations ## Covetrus Pulse Integrations Covetrus vRxPro Integration rated 3.9 from 20 reviews ## Covetrus Pulse User Reviews ## Covetrus Pulse customer ratings - Overall rating: 4.0/5 - Total reviews: 543 ### Rating distribution - 5 stars: 219 reviews (40%) - 4 stars: 187 reviews (34%) - 3 stars: 91 reviews (17%) - 2 stars: 20 reviews (4%) - 1 star: 26 reviews (5%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 4.0/5 - Customer support: 4.3/5 - Functionality: 3.6/5 --- ### Very slow to load with lots of bugs - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Software is much too slow, and there are too many bugs. The downtime is unacceptable. Software is getting worse over time. I feel trapped because it would be too much work to change software when we have thousands of patients to migrate. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Easy to pick up and learn for locums and new staff. Very little onboarding needed. Customizable. Ideal workflow for a clinic with 2-3 vets. #### Cons Pulse has become unstable in 2025 and 2026 and there has been too much downtime. The new AI features have slowed down the program significantly. Patient records load too slowly. Saving patient files is not reliable. --- ### Great Cloud Based Recordkeeping! - Overall rating: 5/5 - Reviewer: Dana P. - Industry: Veterinary - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall working with pulse has been great. Its easy to use and we don't have to worry about servers being down. We have internet- we have Pulse. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that Pulse is easy to navigate through the site and can be accessed from anywhere since it is cloud based. No installations required! #### Cons The transition from DVMax to Pulse was rather tricky and the records that have transferred over look wonky. --- ### Please read before considering Pulse. Software is very poorly designed - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I truly find Pulse to be a significantly inferior operating software. Every time the company updates the program - it seems like more options fail to work. After the most recent update, now the patient search and find options just don't work any more. I really wish we could more easily change our software - working with Pulse is one of the most tedious, time consuming and frustrating parts of my day. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros It is a cloud based software, but that is one of the few benefits. Most of the updates seem to make the system slower and more difficult to use. #### Cons We have been using Pulse for 5 years now. I am frustrated with the software on a daily basis. It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work correctly ( search functions, refilling prescriptions, writing notes ). I generally find the software exhausting to use - so many mouse clicks are required to accomplish even the most simple tasks, navigating from patient file to entering charges to checking out patients is extremely inefficient. --- ### Bessemer Equine 2 - Overall rating: 4/5 - Reviewer: Lindsay B. - Industry: Veterinary - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We do like how accessible the program is out in the field. We are a mobile practice, so we are more often than not stallside when needing to pull up the patient's history. #### Cons The patient search function is not useful. We could type in the first 3-5 letters of a horse's name and it won't show the horse on the list of patients to choose from. When we are in a patient's file, click quick invoicing, it kicks us to the top of the owners list of horses instead of bringing us right to the patient's file we were just in. That gets frustrating. --- ### Updated Covetrus Pulse Survey 2026 - Roy Taylor, Sr - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Much better than previously stated but I'm still having to figure things out without support. In fact my recent experience with World Pay and our credit card terminals still has me and the two [sensitive content hidden] very upset and concerned that we are being told how we must receive credit card payments and the lack of terminal receipts and end of day balancing. We have lost control of OUR business as it pertains to Credit Cards. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Client interface and lab functions are still the best and I do like the client communications to some degree. #### Cons Still way too many button clicks in order to get anything done. I don't like that Client Communications, formerly Rapport doesn't go into the Medical Record without intervention. This should be a communication that is easier to put right in the MR. --- ### Reporting issues - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Outside of the management aspect, Pulse is easy to use. The reporting and inventory are the biggest hang ups for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is a user friendly model, the financial reports are always accurate, the scheduling system is easy to use and customizable. #### Cons It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and inventory are not always accurate --- ### Increased Price With No Explanation - 3 Months Later, No Answer - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered On [sensitive content hidden], Covetrus Pulsa confirmed via email that our subscription rate would remain at $240. However, our April invoice reflected a charge of $276. Since then, I have followed up repeatedly—through email, voicemail, and LiveChat—without receiving an explanation or a refund. It is now July, and despite numerous attempts to resolve this issue, there has been no meaningful response. LiveChat representatives have been courteous but consistently state they are unable to assist with subscription issues and that the matter has been escalated. Yet, I have received no follow-up or resolution. This level of service is unacceptable. I was explicitly told the rate would not change, and I expect a clear explanation and correction of the overcharge immediately. I have invested significant time trying to resolve what should be a straightforward billing issue. Please address this promptly. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros LiveChat representatives are always courteous and quick to respond. They are not always able to solve the problem, but are friendly and easy to work with. #### Cons Despite multiple attempts to resolve a billing issue—regarding a confirmed subscription rate that was not supposed to increase—I have yet to receive any explanation or update on a refund. --- ### Stay away from Pulse by Covetrus - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Veterinary - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I wish I never chose the software and was embarrassed that this was the choice our company went with getting out of the contract was the best thing that we did. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Covetrus pulse was supposed to be a plug-in play easy way to transition from cornerstone to a cloud based software, but it did not live up to the expectations. I honestly cannot think of one positive thing about the software and was relieved when we finally ended our contract with them. #### Cons Covetrus pulse was bulky and hard to use, but even harder to set up. Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things. It was a headache and the support team at Covetrus was less than helpful. --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Kyra T. - Industry: Veterinary - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it! So much better than any PMS I've ever used. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the platform is very customizable. There are certain things that you can do with this system that you cannot do with others. I love that there is a live chat option to get direct and quick support with any issues. Secondly, I like that there is a feature submission option which allows the people who actually use the platform to have a direct hand in new features that could be put into the system. #### Cons The system can be quite complex which is great, but also frustrating when it takes 15 steps to one thing. --- ### Pulse Review - Overall rating: 4/5 - Reviewer: Missie B. - Industry: Veterinary - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We like it for the most part. We've had it a year and still struggle sometimes but we'll figure it out or we call if need be. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to have all patient and client info available at a quick glance. We came from paper charts for most of it and invoicing off a program #### Cons No internet, no use. Makes it hard to charge people out, put in notes, or even function. Not a fan of the accounting part of it. Just a little confusing but not a big deal. --- Showing 1 - 10 of 543 Reviews [See All Reviews](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) ## Covetrus Pulse Popular Comparisons [DaySmart Vet vs Covetrus Pulse](https://www.softwareadvice.com/compare/31981-evetpractice/vs/356421-DaySmart-Vet/)[Instinct Science vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/instinct-emr/)[Shepherd vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/shepherd/)[ezyVet vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/ezyvet/)[Digitail vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/digitail-profile/vs/evetpractice/)[Covetrus vRxPro vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/prescription-management-software/)[Covetrus Avimark vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/avimark-profile/vs/evetpractice/)[Cornerstone Software vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/evetpractice/)[PetDesk vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/petdesk/)[Covetrus Impromed vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/impromed-infinity/)[Vetstoria vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/vetstoria/)[Rapport vs Covetrus Pulse](https://www.softwareadvice.com/compare/31981-evetpractice/vs/364201-Rapport/)[Vetport vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/vetport/)[IDEXX Neo vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/idexx-neo/)[RxWorks vs Covetrus Pulse](https://www.softwareadvice.com/compare/31981-evetpractice/vs/449982-RxWorks/)[Hippo Manager vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/hippo-manager/) [Compare All Alternatives](https://www.softwareadvice.com/veterinary/evetpractice-profile/alternatives/) ## See what companies are saying about Software Advice