# Hippo Manager Software Reviews, Demo & Pricing - 2026 > Review of Hippo Manager Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/veterinary/hippo-manager-profile --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / Hippo Manager Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/veterinary/hippo-manager-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/hippo-manager-profile/alternatives/) # Hippo Manager 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Hippo Manager 3.9 [(133)](https://www.softwareadvice.com/veterinary/hippo-manager-profile/reviews/) Pricing Starting at $119.00 per month Top Alternatives ### About Hippo Manager Hippo Manager is a cloud-based veterinary practice management solution for small and midsize clinics, hospitals, specialists and independent contractors. Its main features include appointment scheduling, reporting, point of sale (POS), reminders, inventory and more. Hippo Manager can manage all the clinic appointments with adding resources, use color coding for different type of appointments, modify appointment schedules and more. Its inventory management allows users to check on stock levels, add or remove quantities and track margins. Users can send appointment reminders, SMS notifications, e-statements and other communications directly to customers. Hippo Manager comes with an integrated POS system, which enables users to enter transactions, create invoices and accept payments. It can also manage coupons, discounts and gift cards and email receipts. The solution can be accessed through any device with an internet connection. Hippo Manager charges on a per vet per month basis. The solution comes with the support of unlimited patients and users, unlimited date storage and unlimited customer support. ## Hippo Manager User Interface ## Popular Hippo Manager Alternatives Main Product Hippo Manager 3.9 [(133)](https://www.softwareadvice.com/veterinary/hippo-manager-profile/reviews/) Ratings Breakdown - 3.80Ease of use - 4.11Value for money - 4.22Customer support - 3.57Functionality Pricing Starting at $119.00 per month Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(284)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $116.00 per month Alternative Product [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/) 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.78Value for money - 4.91Customer support - 4.77Functionality Pricing Available upon request Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(278)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.48Value for money - 4.52Customer support - 4.48Functionality Pricing Starting at $260.50 per month Alternative Product [Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/) 4.7 [(97)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.69Value for money - 4.68Customer support - 4.37Functionality Pricing Starting at $289.00 per month ## Hippo Manager Pricing and Plans Starting price: $119.00 per month Free Trial Free Version Core $119.00 per user, per month Plan includes: - Appointment Scheduler - Client Reminders (Email - DICOM Viewer - Etc - Etc.) - Inventory Management - Lab Integrations - Medical Records/SOAP Notes - Patient Portal - Postcards Read More Enterprise Pricing available upon request Plan includes: - Access to API - Customized KPI Reporting - Dedicated Account Manager Data Migration (Optional) $1,750.00 Plan includes: - Customized Timelines and Processes - Dedicated Migration Manager - Includes Test Loads to Maximize Data Accuracy - Step-by-Step Review Process ## Hippo Manager Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of Hippo Manager Accounting Alerts/Notifications API Appointment Scheduling Charting Document Storage Invoice Management Patient Portal Patient Records Management Reminders SOAP notes ## Hippo Manager Integrations Google Calendar Integration rated undefined from -1 review ## Hippo Manager User Reviews Overall Rating 3.9 Ratings Breakdown 5 32% 4 40% 3 18% 2 8% 1 2% Secondary Ratings Ease of Use 3.8 Value for money 4.1 Customer support 4.2 Functionality 3.6 KW Katie W. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed February 2021 Yuck 2 Previously 3 Would not have chosen, would not choose again or recommend. The program is extremely bulky and buggy. Ratings Breakdown 2 Ease of use Previously 3 2 Value for money Previously 3 3 Functionality Previously 2 Pros: It is cloud-based, so the ability to log in from other computers, even ones not on the network, is greatly useful. Cons: What should take one or two steps to complete, takes 12. It is extremely buggy, frequently creating fake charts at the start of the day. Making appointments for multiple patients takes so long. Read More SG Shawna G. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed November 2021 Pims 5 Overall for the price it’s a good deal, but they need to keep up with what doctors need to keep their system updated. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: It is very user friendly and intuitive to learn. It’s could based so you can access your records/invoicing on the go. Cons: Inventory is not accurate, tech support is great, customer support is terrible. When first launched I had an account manager, now I never receive call backs about questions I have. Reasons for choosing Hippo Manager The price Vendor Response Thank you Dr G for taking time to provide feedback! We would love to better understand what is happening with your inventory as well as connect you with your account manager. If you can let us know a few days/times that can work we will do our very best to accommodate. Replied November 2021 Read More AP AMANDA P. Verified reviewer Veterinary 2-10 employees Used daily for less than 12 months Review source Reviewed May 2019 Hippo helps me be more efficient 4 Previously 5 Ratings Breakdown 4 Ease of use Previously 5 5 Value for money 5 Customer support 4 Functionality Pros: Integrated invoices, charts, medications and vaccines. Cloud based is fantastic for access anywhere. Customer service is fantastic. Cons: Reminders are from an arbitrary email which clients think is spam. Reminders do not list date due. Read More ST Serena T. Verified reviewer Veterinary 2-10 employees Used daily for less than 2 years Review source Reviewed September 2019 I am very happy with hippo!!! 5 I have been very pleased with Hippo for record keeping. It is so easy to use and I have very rapid access to my patients' records. I really appreciate that they are constantly working to update and improve Hippo. Also, I met the Customer Support at the CVC - great to meet the people who have helped me initially, CSR routinely for technical questions. I also really appreciate that Hippo seems to be actively updated and improved for ease of use and function. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Overall, myself, my receptionist and assistant/technicians are very pleased with using Hippo. We use it all day most days and having document storage capacity and accessibility is key!! It just seems very easy to navigate and access easily from multiple locations. The customer support has been amazing!! There are a few changes that I think would be helpful and the capability to set up certain types of reminders and service codes that would be really useable for us, which I will include below. Cons: I am so happy with it overall, that is hard to say but the things I would like to see change, are the number of decimal points/zeros on an invoice after each item. See example below. Seen By: Serena Turner Chart Note: Phone 2019-09-11 08:55:00 Patient Item Qty. Total Gypsy Cefpodoxime 200 mg tablets 20.00000 $47.00 Phone Consultation 1.00000 $20.00 Euthanasia Housecall Large Patient 1.00000 $200.00 Paw Print made by Rolling Acres 1.00000 $25.00 Rolling Acres Private Cremation 50-150# 1.00000 $245.00 I just don't think having anything in the hippo system to the 0.0000 is practical, and it looks strange on invoices as well as pharmacy labels. This same system/issue impacts typing in the quantity on prescriptions for 100 count or more, you have to erase zeros to be able to type the number prescribed. Another thing I think could be addressed is the number of reminders - the top 5 - that show up on a vaccine certificate. If a 3 year vaccine schedule is being used, often the vaccines won't be on that top 5 reminder list so you have to either send multiple certificates or I delete reminders like the Annual Wellness Exam in order to have the 3 year DA2PP date show up, for example. Reasons for choosing Hippo Manager It may have been the initial customer service and response that helped make my decision - I'm sorry I can't remember exactly all of the reasons, but I am very pleased with my choice of Hippo. Vendor Response Dr. Turner, Thank you for your feedback and review of Hippo Manager. We are dedicated to providing a future-proof veterinary practice management software that remains ready to deliver on the needs of our partner practices and the emerging trends of a highly evolving industry. We focus on our mission of empowering veterinary professionals to thrive by, delivering excellent customer service and making improvements as well as adding new features, a regular part of our day to day operations. Our customer success team is made up of a lot of individuals ready to assist practices in getting the most out of Hippo Manager! Thanks for being a member of the Hippo Herd! Replied October 2019 Read More JM Jessica M. Verified reviewer Veterinary 2-10 employees Used daily for less than 2 years Review source Reviewed September 2019 Medical records software for acupuncture/chiropractic practice 4 Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: I like being able to set up Hippo manager to meet my practice needs. I can customize templates that are specific to my type of practice. Cons: There is a patient portal for clients to access, but the veterinarian does not have control of what goes into that portal unless you leave items unsigned. The portal also does not have a separate medications tab for clients so they have to search through every visit note to find what their RX is. The software does not automatically notify clients if there has been an update in their portal so they know to look at it. Hippo manager is accessible on mobile devices, but is not very usable at least on an iPhone. Can access charts, but scrolling through to read them is very difficult. I use the iPhone the most to upload photos and videos. Reasons for choosing Hippo Manager Had more features than Cavanti. Vendor Response Dr. Marziani, Your feedback regarding our built-in patient portal is appreciated. We take partner practice feedback seriously and make improvements based on this feedback as soon and as often as we can. Additional functions that further improve the usability of the patient portal is a part of our continuous development cycle and your suggestions have been added! Hippo can be used on any mobile device but, you're right, we don't recommend anything smaller than an iPad. If you have other Apple devices that are larger than your phone you can enable airdrop and upload unlimited photos, videos and files from that larger device so that your experience is better. We're happy you're customizing Hippo Manager to better suit your needs and look forward to providing you practice management that continues to improve and exceed practice partner expectations based on industry demands and feedback from veterinary professionals such as yourself. Thank you again. Replied September 2019 Read More SC Sarah C. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed May 2024 Limitations Limit Client Service 2 It is okay, but not great, if you want basic functions; medical records, invoicing, medication labels, appointment scheduling; it does those things, although with significant issues (see above). However, given that other PMS options have so much more (and without the major glitches), for what will be the same cost, it is hard to fathom why anyone would select Hippo if they are choosing a new software. I had been contemplating a change for 1-2 years at the previous cost, which is 1/4 of what the new pricing in July will be. It is mainly the anticipated stress of the transition that was holding me back. I just finished reading a book on investing your time in the things that will have the most long-term positive impact, and there was the better part of a chapter dedicated to being limited by your systems. As soon as I read that, it became painfully obvious that our PMS is limiting the ability of our practice to progress due to its limitations and the time that is wasted due to poor functions. It is surprising to me that Hippo's reviews are as good as they are. I have to wonder if the clients giving them positive reviews have ever used really good PMS. I hope that the price increase will allow them to invest in improving their product, but it is hard to imagine that their business will survive the transition. Ratings Breakdown 3 Ease of use 2 Value for money 2 Functionality Pros: Medical records, scheduling of appointments, and entering new clients and patients is intuitive and simple. The people who work for Hippo are very nice, and it is nice that they are an independent start-up. Cons: As another reviewer mentioned, the "upgrade" to 2.0 has made the software so difficult and frustrating to use. Viewing and accessing invoices is so cumbersome and confusing now. Having to go to a new page for every single vaccine that is entered into an invoice is very time-consuming. Sometimes, one patient name will show in the upper left corner, but the record will actually be for a different patient, which has caused records to be entered under the wrong patient. Other times information will be saved in the medical record, then disappear. If you want to use their system to send email reminders, the reminders are generated as a separate email for each individual service, with literally nothing else in the body of the email, e.g., body of email will be Rabies vaccine 1 year. To actually have a usable reminder, it is necessary to add some type of message, combine the different emails, and delete the duplicates. This may be because they want users to pay $1.50 per card for their postcard reminder service, which, as a green practice, we would not be interested in regardless of the cost. After having demos of two other cloud-based software programs, I am kicking myself for not switching to a different software sooner. I am blown away by the differences in functionality between Hippo and these other software programs, Shepherd and Daysmart Vet. I anticipate the new software, whichever one I decide to switch to, to save a huge amount of time and allow us to provide much better client communication and documentation. The price is quadrupling in 2 months. Read More MF Melinda F. Verified reviewer Veterinary 2-10 employees Used daily for more than 2 years Review source Reviewed December 2022 2.0 ruined a wonderful software. 1 The people there are LOVELY! They no longer seem to have enough of them, but everyone I have dealt with is professional and capable. They seem severely overwhelmed. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: Still has great customizable layout of medical record. Still has efficient charting with customizable note templates that populate the invoice. I love these features. I will miss Hippo when I leave them --which will be soon. Cons: The recent "upgrade" to 2.0 made the software simply unmanageable for our practice. Workflow is now severely bogged down. Billing is so much harder. Inventory numbers have become random garbage. I am so sad for all this negative change. Reasons for choosing Hippo Manager cost, and features. Vendor Response Thank you Dr F for the opportunity to serve you and your team. We appreciate all you have done to support us as we've continued to improve the platform. We are disappointed we have clearly missed the mark in meeting your expectations. You will be missed. Replied December 2022 Read More DL Danielle L. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Review source Reviewed May 2019 Hippo Review 2 Ratings Breakdown 2 Ease of use 2 Value for money 4 Customer support 2 Functionality Pros: It is generally intuitive to use and has an easy learning curve, the reporting is straight forward, customer support is friendly and responsive. I like that there are constant improvements being made, and think I will be happy in the long run with this program. Integration with Idexx has been helpful for us too. Cons: There are several functions that don't work as intended, and many glitches that sometimes slow down using the software: The search bar does not allow you to look for patients with special characters or spaces in their names. Some examples would be "representative" which won't pop up with the space in it, or we treat some animals from local shelters which are often identified by impound numbers "File #18-597" would be an example. The print all button on the records does not actually print all of the records- it leaves out the CC and the doctor's signature- both are important to include when sending records elsewhere (the tab to print an individual record works fine). There should be user options like "receptionist, assistant, or technician" for the records-, or everyone should have an individual ID for recording chart notes- it is cumbersome that I have to go back and sign charts related to phone calls that receptionists take or medication refills dispensed by technicians- it just makes more paperwork for the doctor. There are also some glitchy problems sometimes with double clicking appointments to bring up the patient record- the "resource" spot doesn' t always autofill so it freezes up the computer. Sometimes we have had appointments disappear from the schedule, and occasionally we have been filling medications for one patient, but the charges were going into a different patient's chart that remains open in the background (we have screen shot of this if you wish to see) Vendor Response Hi Dr. Larsen, Your detailed feedback is appreciated and we will have our support team log these issues as well as reach out to you directly for a resolution as fast as possible. Hippo Manager is built to be future-proof, we will only have more integrations, more features and more improvements as we grow alongside our veterinary partners and anticipate industry needs. We will get these issues handled for you promptly and look forward to your updated review. Thank you for being a valued member of our Hippo Herd Replied May 2019 Read More HP Holly P. Verified reviewer Veterinary 2-10 employees Used daily for less than 2 years Review source Reviewed July 2023 Hippo Manager in Vet Med 5 Overall a great software but invoicing is such a hassle. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like that it is generally easy to locate patients and their charts/labs/documents. Easy to schedule appointments. Cons: Invoicing with Hippo 2.0 makes me want to pull my hair out. I don't feel that it is efficient to have to switch between the medication and vaccine tab in order to invoice these items. Estimates are also trickier with Hippo 2.0; you cannot easily change an estimate into an invoice if the client approves everything. Main takeaway: invoicing and estimate making is a huge time consuming task that is making not only me but the doctors I work with a little crazy. Vendor Response Thank you for making the time to leave feedback! Development work continues on invoicing, medication and vaccine workflows so be sure to be reading over the bi-weekly release emails. If possible, we would love more information regarding the estimate to invoice workflow to make sure we aren't missing any opportunities for improvement. Again, thank you for sharing your thoughts! Replied July 2023 Read More Brooke H. Verified reviewer Veterinary 2-10 employees Used daily for less than 6 months Review source Reviewed May 2019 Great for small businesses! 5 Benefits of using hippo, templates!!! Of course, setting things up at start can be cumbersome but at the end, it's definitely worthwhile! Make sure to be proactive about setting things up at the start, it will make your "end of the day" much easier. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: I loved the simplicity of colors and icons Cons: Not completely ideal for high volume spay/neuter, I.E.- printing several rabies certificate at once is not possible, you would have to go to each patient to print single certificate, this can be time consuming! Read More Showing 1 - 10 of 133 Reviews [See All Reviews](https://www.softwareadvice.com/veterinary/hippo-manager-profile/reviews/) ## Hippo Manager Popular Comparisons [DaySmart Vet vs Hippo Manager](https://www.softwareadvice.com/compare/31969-hippo-manager/vs/356421-DaySmart-Vet/)[Instinct Science vs Hippo Manager](https://www.softwareadvice.com/veterinary/hippo-manager-profile/vs/instinct-emr/)[Covetrus Pulse vs Hippo Manager](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/hippo-manager/)[Shepherd vs Hippo Manager](https://www.softwareadvice.com/veterinary/hippo-manager-profile/vs/shepherd/)[ezyVet vs Hippo Manager](https://www.softwareadvice.com/veterinary/ezyvet-profile/vs/hippo-manager/) [Compare All Alternatives](https://www.softwareadvice.com/veterinary/hippo-manager-profile/alternatives/) ## See what companies are saying about Software Advice