# Instinct Science Software Reviews, Demo & Pricing - 2026 > Review of Instinct Science Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/veterinary/instinct-emr-profile --- [Home](https://www.softwareadvice.com/) / [Veterinary Software](https://www.softwareadvice.com/veterinary/) / Instinct Science Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/)[Alternatives](https://www.softwareadvice.com/veterinary/instinct-emr-profile/alternatives/) # Instinct Science 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Instinct Science 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Pricing Pricing available upon request ### About Instinct Science Instinct Science is the new cloud-based operating system for the modern veterinary hospital, a full electronic medical records and practice management system. With expert-guided tools such as patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, it helps supercharge the team's efficiency. ## Instinct Science User Interface ## Popular Instinct Science Alternatives Main Product Instinct Science 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.78Value for money - 4.91Customer support - 4.77Functionality Pricing Available upon request Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(283)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $116.00 per month Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $299.00 per month Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(277)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $260.50 per month Alternative Product [Digitail](https://www.softwareadvice.com/veterinary/digitail-profile/) 4.7 [(96)](https://www.softwareadvice.com/veterinary/digitail-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.70Value for money - 4.69Customer support - 4.38Functionality Pricing Starting at $289.00 per month Alternative Product [IDEXX Neo](https://www.softwareadvice.com/medical/idexx-neo-profile/) 4.2 [(117)](https://www.softwareadvice.com/medical/idexx-neo-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.34Value for money - 4.54Customer support - 3.90Functionality Pricing Starting at $290.00 per month ## Instinct Science Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Basic Pricing available upon request No plan information available ## Instinct Science Features - Popular features found in Veterinary Billing & Invoicing Calendar Management Client Management Confirmations/Reminders EMR/EHR Imaging and X-rays Inventory Management Payment Processing Prescription Processing Treatment Planning - More features of Instinct Science Accounting Activity Dashboard Alerts/Notifications API Appointment Scheduling Charting Communication Management Customer Database Data Import/Export Document Management Document Storage Electronic Payments Electronic Signature Email Reminders E-Prescribing Historical Reporting Invoice Management Live Chat Medical Billing Patient Intake Patient Records Management Reminders Reporting & Statistics Self Service Portal SMS Messaging SOAP notes Status Tracking Task Scheduling Template Management Third-Party Integrations Workflow Management ## Instinct Science Integrations Cornerstone Software Integration rated 3.9 from 24 reviews PetDesk Integration rated undefined from -1 review Talkatoo Integration rated undefined from -1 review IDEXX Neo Integration rated undefined from -1 review ## Instinct Science User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 8% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.8 Customer support 4.9 Functionality 4.8 Joel C. Verified reviewer Veterinary 51-200 employees Used daily for less than 2 years Review source Reviewed November 2023 This software is making my life a lot easier! 5 Excellent - see above. I have really only positive things to say. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I consider myself somewhat of a power user so I tend to be very critical of software but I have been really pleasantly surprised with the functionality and well-thought out nature of the program. I feel that I have already gained quite a bit of efficiency in my charting since making the transition a few weeks ago from our old platform (Impromed Infinity). Unlike other software that I have used or demo'd, Instinct feels fresh and modern whereas most others have a very Windows 95 or DOS vibe. They are constantly adding new features and seem genuinely receptive to feedback and to be striving to make the product better all the time. The platform is very responsive, works well on mobile devices and both mac/PC, and I love the cloud aspect of it. It's been a huge benefit to not have to maintain a local server and backup. It is highly customizable and generally intuitive and even fun to use. Switching EMRs is usually a highly stressful event for a veterinary staff (I have experienced this a few times in the past) and I feel like this transition has been super smooth and relatively painless. The reason that we switched to Instinct in the first place is the excellent functionality of their digital treatment board. Really this part of the software is unique in the market and no other company is even close. It allowed us, even in a 24/7 ER setting, to go completely paperless with our treatment/flow sheets and the staff finds it very easy to use. The thing that I am most excited about as a business owner is the ability to capture/recapture missed charges now that we have full integration of the treatment board and invoicing. I have also been thrilled with the responsiveness and availability of the support - this is probably among my favorite features. You get nearly immediate chat support 24/7! I'm excited to see the new features that lay ahead! Cons: Like any program, there are a few minor bugs but the team is generally quite responsive to these. There are also a few fairly standard features that are missing from the charting section but I am confident that these will be fixed/added in the near future. I have some worries about what happens if we lose internet connection since there is no local copy but with fiber and battery backup, this is mostly a theoretical concern. Reasons for choosing Instinct Science Much better functionality and the potential to add full EMR in the future. I also like they they are an independent company and seem hungry. Reasons for switching to Instinct Science The digital treatment board was the primary motivation but we were tired of using a software platform that basically stopped improving a decade ago and with terrible customer support. Read More JP Jennifer P. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Reviewed May 2026 Easiest PIMS to learn and to teach ! 5 Overall experience 10/10 and we are almost at 5 years with the EMR version. I could cover most everything in 45 minutes with a new doctor and they all felt that it was very intuitive. Missed charges are very infrequent due to the full EMR version . The team is also very responsive to requests for help as well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We opened a new ER with all new equipment and a new software to all of us. This PIMS has been the easiest to use, and the easiest ti train relief doctors on. Cons: Not a real con, but I would love the options for label printers to be expanded . Dymo software is a pain Reasons for choosing Instinct Science Better treatment sheet and full EMR. The treatment sheet seemed very easy to set up and document treatments, and then have them invoiced at the same time Read More VD Victoria D. Verified reviewer Veterinary 51-200 employees Used daily for more than 2 years Review source Reviewed September 2025 Challenging but Pretty 3 There has been a big learning curve even though I've used at least 3 other records programs in the past. Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Clean Interface & Pretty User Friendly/Intuitive. Fun Paws & Play game for team members & nice scheduling interface. Cons: Hard to Incoorperate Old Records, Merge Systems, & Sometimes Find Records. Treatment Sheets can be tricky if you are trying to put in treatments after the fact/back timed (ER setting). Reasons for switching to Instinct Science Merging with another business/practice & needed a common interface,. Read More KO Kelsey O. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Reviewed May 2026 Love this PIMS! 5 Great experience from start up to day to day. Great support. someone is always available to answer questions. They are always improving and taking input on how to improve. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: ease of use. Very user friendly staff need very little training to be able to use the software. Great support. Amazing team, you'll have an instinct team member available to your hospital specifically as well as 24 hour support through chat Cons: I've not come across a downfall yet. We had some confusion when first using the system with processing payments but we quickly worked with the support team and they helped us with a SOP to prevent this problem from happening Reasons for choosing Instinct Science support, good reviews, emergency specific platform Read More BB Brittany B. Verified reviewer Veterinary 51-200 employees Used daily for less than 2 years Review source Reviewed September 2025 Huge fan of Instinct, intuitive use, great customer service! 4 Very happy with this EMR system. The program is easy to use and even new functions tend to be very intuitive (millennial over here). Very responsive customer support. They seem to really care about the clinic's experience in using the program. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Very intuitive to use. Very adaptive, responsive to requests for changes within program. Ability to have preloaded templates for specific procedures or conditions to load into estimate and/or treatment plan. Love the ability to generate drug doses based on patient weight, flag doses that may be inappropriate, and ability to pull up plumbs page for a given drug in plumbs. Cons: Suspect most of my frustrations are with our personal setup vs. inherently in Instinct. Same list of line items for treatment sheets and invoice. Sometimes we have multiple similarly named line items because we have different item names for the treatment sheet (e.g. ECG hourly) that we don't want to have charged to the invoice as 12 separate items each hour during the shift, so then we have an ECG hourly per 12 hour charge. Wish that some treatments completed in treatment sheet would auto populate in initial exam document so that dose, route, time was logged without having to be manually typed in. Reasons for switching to Instinct Science Already using Instinct for inpatient treatment plans, goal was to integrate this with full patient record system. Read More DF Dylan F. Verified reviewer Veterinary 51-200 employees Used daily for more than 2 years Reviewed May 2026 Instinct for the win! 5 Instinct has grown in the 4 years that I have been using it into a great PIMS for our mixed general and ER practice. We love the whiteboard and really appreciate how receptive your team is to our feedback, good or bad. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I find the integration with our Idexx send out labs to be very easy to navigate. I also like the updated anesthetic monitoring sheet. The inpatient/outpatient/boarding patient flow is easy to navigate Cons: The new scheduling interface I was not a fan of but your team has so far allowed different users to keep the older option which I appreciate. Reasons for switching to Instinct Science New practice. But have only found my experience enjoyable and not daubtibg Read More ES Ezra S. Verified reviewer Veterinary 201-500 employees Used daily for more than 2 years Reviewed May 2026 Instinct #1 5 I am an instinct lifer. I will always be grateful for the time that it has saved me with my records. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am always impressed with the industry leading innovation. When taken into account all aspect of an EMR, there is a significant value for money. The customer support is amazing as they’re always available to help. Cons: Not anything to speak of. I would like for there to be an iPhone app but apparently that is in the works. Reasons for switching to Instinct Science Animals was no longer sufficient for our practice Read More AL Amy L. Verified reviewer Medical Practice 501-1000 employees Used daily for less than 2 years Reviewed May 2026 Good program to use! 4 Overall good. No big complaints. Lots of this can be catered to your needs and preferences. But it does take some getting use to. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Quick, simple and easy to use. I like this much more compared to other programs. Can also use this from home instead of only at work. Cons: Some things isn't too easy. For example if i need to alter the time. Sometimes it only allows 15 min intervals. Reasons for switching to Instinct Science Did not have all the functions that we need. Especially anesthesia charting. Read More SF Sinuhe F. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Review source Reviewed September 2025 Instinct is really a step above others 5 I love it, it is easy to use and constantly changing. If there is anything I need help with. I can jump on the chat and the team is always ready to help. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Its payment capture utility makes it easy to audit transactions for any errors during our end of day process. Cons: The initial set up was rough, but there were facilitators the whole way through. Support is always helpful too. Reasons for choosing Instinct Science Bad reviews from colleagues. I was able to preview Instinct multiple times. Reasons for switching to Instinct Science I was watching Instincts progressed and liked that it worked for an ER setting Read More EM Emily M. Verified reviewer Veterinary 51-200 employees Used daily for more than 2 years Reviewed May 2026 Getting better as time goes on, user friendly 5 I love it, I asked my new hospital (when they were building it from scratch) to considering using it as I feel it is very user friendly and adaptable Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: online customer support so I don't have to sit on the phone is great; very nice to have all things in one system instead of one thing for inpatient management and another for charges etc Cons: it can be cumbersome to edit some things - understandable since they want to make sure things aren't inaccurate from a treatment sense but can still be annoying Read More Showing 1 - 10 of 238 Reviews [See All Reviews](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) ## Instinct Science Popular Comparisons [DaySmart Vet vs Instinct Science](https://www.softwareadvice.com/compare/319655-instinct-emr/vs/356421-DaySmart-Vet/)[Covetrus Pulse vs Instinct Science](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/instinct-emr/)[Shepherd vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/shepherd/)[Covetrus vRxPro vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/prescription-management-software/)[ezyVet vs Instinct Science](https://www.softwareadvice.com/veterinary/ezyvet-profile/vs/instinct-emr/)[Digitail vs Instinct Science](https://www.softwareadvice.com/veterinary/digitail-profile/vs/instinct-emr/)[Vetstoria vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/vetstoria/)[Covetrus Avimark vs Instinct Science](https://www.softwareadvice.com/veterinary/avimark-profile/vs/instinct-emr/)[Cornerstone Software vs Instinct Science](https://www.softwareadvice.com/veterinary/cornerstone-profile/vs/instinct-emr/)[Covetrus Impromed vs Instinct Science](https://www.softwareadvice.com/veterinary/impromed-infinity-profile/vs/instinct-emr/)[PetDesk vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/petdesk/)[Rapport vs Instinct Science](https://www.softwareadvice.com/compare/319655-instinct-emr/vs/364201-Rapport/)[Provet vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/provet/)[Vetport vs Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/vs/vetport/)[IDEXX Neo vs Instinct Science](https://www.softwareadvice.com/medical/idexx-neo-profile/vs/instinct-emr/)[RxWorks vs Instinct Science](https://www.softwareadvice.com/compare/319655-instinct-emr/vs/449982-RxWorks/)[Hippo Manager vs Instinct Science](https://www.softwareadvice.com/veterinary/hippo-manager-profile/vs/instinct-emr/) [Compare All Alternatives](https://www.softwareadvice.com/veterinary/instinct-emr-profile/alternatives/) ## See what companies are saying about Software Advice