# SmartFlow Software Reviews, Demo & Pricing - 2026 > Review of SmartFlow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/veterinary/smart-flow-profile --- [Home](https://www.softwareadvice.com/) / [Kennel Software](https://www.softwareadvice.com/kennel/) / SmartFlow Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/product/31985-smartflow/reviews/)[Alternatives](https://www.softwareadvice.com/product/31985-smartflow/alternatives/) # SmartFlow 2026: Benefits, Features & Pricing Wondering if SmartFlow is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SmartFlow 4.5 [(24)](https://www.softwareadvice.com/product/31985-smartflow/reviews/) Pricing Starting at $154.95 per month ### About SmartFlow Smart Flow is a cloud-based veterinary solution designed for businesses of any size including large hospitals and clinics. Key features include an outpatient whiteboard, ICU whiteboard, flowsheet, anesthetic sheet, reception management and travel sheet. Smart Flow's outpatient whiteboard allows users to check the overview of treatments, add a task to each patient and view patient billing details. ICU whiteboard allows users to view all patients in-hospital with their photo, name, problem and contact information. The flow sheet enables users to create a patient entry, set automatic treatment reminders, create customizable templates and use built-in calculators. The electronic anesthetic sheet contains pre-operative and intra-operative features like automatic drug calculators, anesthesia timer, emergency drug calculators, surgery timers and procedure templates. Smart Flow's travel sheet enables doctors to update their staff and different departments on treatment plans including x-rays, vaccines and bloodwork. The reception management of Smart Flow allows clients too see reasons for delay, waiting time and queue length. Wondering if SmartFlow is right for your organization? Our Kennel Software selection experts can help you in 15 minutes or less. ## SmartFlow User Interface ## Popular SmartFlow Alternatives Main Product SmartFlow 4.5 [(24)](https://www.softwareadvice.com/product/31985-smartflow/reviews/) Ratings Breakdown - 4.42Ease of use - 4.33Value for money - 4.57Customer support - 4.21Functionality Pricing Starting at $154.95 per month Get Price Alternative Product [DaySmart Vet](https://www.softwareadvice.com/product/356421-DaySmart-Vet/) 4.6 [(283)](https://www.softwareadvice.com/product/356421-DaySmart-Vet/reviews/) Ratings Breakdown - 4.62Ease of use - 4.56Value for money - 4.66Customer support - 4.38Functionality Pricing Starting at $116.00 per month Get Price Alternative Product [Instinct Science](https://www.softwareadvice.com/veterinary/instinct-emr-profile/) 4.9 [(238)](https://www.softwareadvice.com/veterinary/instinct-emr-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.78Value for money - 4.91Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/) 4.0 [(542)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 3.99Value for money - 4.34Customer support - 3.64Functionality Pricing Available upon request Get Price Alternative Product [Shepherd](https://www.softwareadvice.com/veterinary/shepherd-profile/) 4.7 [(87)](https://www.softwareadvice.com/veterinary/shepherd-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.75Value for money - 4.84Customer support - 4.61Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [ezyVet](https://www.softwareadvice.com/veterinary/ezyvet-profile/) 4.6 [(277)](https://www.softwareadvice.com/veterinary/ezyvet-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $260.50 per month Get Price ## SmartFlow Pricing and Plans Starting price: $154.95 per month Free Trial Free Version Basic $154.95 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SmartFlow Features - Popular features found in Kennel Client Management Client Portal Electronic Payments Employee Management Mobile Access Online Booking Pet Birthday Tracking Pet Grooming Photo Management Records Management Reminders - More features of SmartFlow API Appointment Scheduling Billing & Invoicing Charting Confirmations/Reminders Imaging and X-rays Inventory Management Patient Records Management Prescription Processing Third-Party Integrations Treatment Planning ## SmartFlow Integrations Covetrus Pulse Integration rated undefined from -1 review ezyVet Integration rated undefined from -1 review IDEXX Neo Integration rated undefined from -1 review ## SmartFlow User Reviews Overall Rating 4.5 Ratings Breakdown 5 54% 4 42% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.3 Customer support 4.6 Functionality 4.2 Bill M. Verified reviewer Veterinary 11-50 employees Used other for less than 12 months Review source Reviewed November 2017 Glad we replaced the paper treatment sheets 4 Increasing accessibility, accuracy, and efficiency. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Patient parameters and treatments can be monitored and edited anywhere there is an internet connection. Once treatment templates are created, the Smartflow sheets are easy to edit and add additional days. Typically the integration between EzyVet and Cubex works very well and therefore saves times and captures charges. Treatment sheets automatically are saved to the EMR at discharge as a PDF file. Technicians quickly learned how to monitor multiple patients and their treatments- reducing likelihood of mistakes Cons: Cost of multiple iPads and monitors to go paper light. The initial learning curve in a multi-doctor practice. I would recommend training several "superusers" prior to going live for the whole hospital. The training staff was very knowledgeable but with all the different shifts and high caseload over a 24/7 work week not everyone was competent at the end of onsite training. As with any cloud based software there can be glitches with dropped wifi connections and version updates. For example, many patients had aspirin pushed through to Cubex for dispensing that we finally had to resolve by eliminating any aspirin being available through the Cubex system. We must monitor our invoices closely to ensure that clients are not overcharged by duplicate charges, which admittedly is better than missing charges. We are about 6 months into the process and still adapting our hospital policies to use SmartFlow in the most efficient manner. One aspect which increased our challenges was that the hospital changed EMR software from Animal Intelligence to the compatible EzyVet just a few weeks prior to switching to SmartFlow so we were learning both systems simultaneously . Read More VR Verified Reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed June 2018 There is not way we could manage our GP hospital without this product! 4 Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: The ability to look at one screen and have a snapshot of where all hospital patients are up to in a day and the outstanding tasks. Morpheus reduced out paper/scanning and enabled us to accurately record and quickly attach anaesthetic sheets to patient history. Different sections allow us to sort patients by priority or admission reason. Vets can task multiple nurses from the one space - access from home and ability to record notes and communications with the owner. Cons: Challenging to tailor some of the sheets/applications to suit our own clinic. Tech support is difficult in emergency situations as we don't have direct numbers - just emails. Does require a large capital outlay - (computers/ipads etc). I've seen other clinics that haven't whole heartedly jumped into the change and smartflow has not been utilised effectively i.e they are still using paper too. You can't soft release this product all or nothing (GO FOR IT!!) Vendor Response Hi there! Thank you for your feedback! We're happy to hear that Smart Flow is helping you hospital. We agree that you do have to "go big or go home". There really isn't a middle ground when going paperless. With regard to our support, we this via email only due to several reasons, which you can check out here: http://blog.smartflowsheet.com/why-we-dont-have-phone-support Thanks again! Samantha, RVT Smart Flow Team Replied June 2018 Read More KS Kendra S. Verified reviewer Veterinary 11-50 employees Used other for less than 6 months Review source Reviewed December 2019 Smart Flow Review 3 Overall I really liked Smart Flow. I can see how it would help big clinics and referall centers. It is not as user friendly for small clincs. Ratings Breakdown 3 Ease of use 2 Value for money 5 Customer support 3 Functionality Pros: I really enjoyed the surgical monitoring. It was very helpful and fast. I could focus more on my patient and less on the writting everyting down. Cons: The charges import was not the best. It can not do group codes so it made for a lot of work when you have to take your group codes and break them apart to make them work in Smart Flow. Reasons for choosing SmartFlow The new practice manager liked the analytical side of the system. He wanted a better way to track the bottle necks of the clinic. Read More AA Anna A. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed October 2022 Excellent for Surgery & Hospitalization 4 It has been a very good way to have consistent, accurate flowsheets and monitoring logs that are easily added to the permanent record. Downtime due to technical glitches is infrequent Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The anesthetic monitoring sheets were the biggest reason we started using this software. Having the medication record with the monitoring graph is invaluable. Cons: Scheduling recurring treatments for hospitalization could be a little more customizable. Seems like it is set up more for a 24hr clinic than a daytime practice but it is easy to workaround and get your templates correct. Read More LP Laura P. Verified reviewer Veterinary 11-50 employees Used daily for less than 12 months Review source Reviewed January 2020 Smart flow helps a busy veterinary practice 5 Very good. With 6 doctors and 30+ staff, it is always a challenge to introduce a new program, but it the team made the transition as flawless as possible and everyone in the practice appreciates it and enjoys the ease of use. We are all very happy to have smart flow. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: The efficiency amongst team members. On a busy receiving day I can walk out of an exam room and take 5 seconds to highlight on an iPad the treatments I need. And I know that (without having to calculate) the doses are correct, the charge will be captured, there is an accurate record of the treatments and can confirm it is done without having to find the staff member who did it or a treatment sheet. Receptionists can easily check out clients when they know everything has been entered by glancing at an iPad. If a treatment has been completed, a charge will automatically be generated. Significantly fewer charges are missed. Clients can call for an update and receptionists can pull up the patient on smart flow and look without having to page the staff caring for the patient. This works very well for patients admitted to the hospital for treatments and procedures. There is no longer a need to print and scan documents! With the exception of a dental chart (which I heard is in creation) we are completely paperless. Cons: It automatically attaches to cornerstone so it is accessible as an attachment and can be reviewed with ease, but when emailing records to referral hospitals etc, it can be a little cumbersome to open up attachments and email individually. I think this may be more of a cornerstone issue than smart flow though. Read More BC Baylie C. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Review source Reviewed April 2024 Easy to use, organized, fits all patient needs 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Smart flow is easy to set up for each patient, move from different boards whether that is 'waiting room', 'in a room', 'in treatment' or 'in hospital'. Easy to find patients, put their kennel numbers, put all treatments in and what time specifically they are needed and have them repeat as needed. Cons: Truly nothing bad to say about smartflow. It minimizes paper instructions and information, minimizes questions or concerns and more. Read More DJ David J. Verified reviewer Veterinary 11-50 employees Used daily for less than 2 years Review source Reviewed July 2022 SmartFlow is a Great Starting Option 4 This was a great stepping stone into whiteboard software. Made a significant impact in our surgery process as well as our kennel organization. Unless you are a practice that uses ezyVet, in which case I would recommend Vet Radar, Smartflow is an excellent option. Ratings Breakdown 3 Ease of use 5 Value for money 2 Customer support 4 Functionality Pros: The customization was moldable to our clinic's procedures. The ability to use it for dental charting was excellent as well. Cons: It has a steep learning curve! Support is somewhat lacking after onboarding. It does seem that they often refer to the software manual and are not Smartflow "experts". The person that does the onboarding is an expert but is often difficult to get a hold of after you are done with the onboarding process. Read More AP Andrew P. Verified reviewer Veterinary 11-50 employees Used daily for more than 2 years Review source Reviewed January 2020 This is the future of Vet Med 5 We use it to track flow of every case that comes through the hospital. As well as all signed documents - it helped make our practice nearly paperless. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Billing is likely the greatest pro for my hospital. I run a 24 hour emergency practice for each time a medication that is given and signed off on the treatment sheet. This triggers billing to come through. This is an enormous time saver! Also the templates that we use for specific cases like pancreatitis save a lot of time and help patients get needed medications faster and more efficiently. Cons: There is a lot of time that goes into set up and once it is set up it can be challenging to get it changed or add new products. Also the integration with Cubex is hit or miss - but I think the down fall is more on Cubex end. Reasons for choosing SmartFlow It was suggested to use with our practice management software - Neo. Read More MZ María Belen Z. Verified reviewer Veterinary 11-50 employees Used daily for less than 12 months Review source Reviewed September 2023 Good software 4 Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It’s fast and reliable, very easy to use Cons: Sometimes it is not possible to discharge patients right away Read More KC Karin C. Used unspecified for unspecified Review source Reviewed March 2015 Great Electronic Flow Sheet!! 5 We are a veterinary small animal internal medicine clinic and we have been using Smart Flow Sheet exclusively for our ICU cases for 4 months. We have had up to 15 cases on it at one time. Currently, one of our patient's has 22 points of monitoring, 3 fluid types, 10 medications (not individual doses), and 8 physical treatments (and this is him doing better). There is no doubt that Smart Flow Sheet has been instrumental in allowing our nurses to focus on his nursing. In the past this would have been 4 paper sheets and we have been unable to maintain organization. I also find that the nursing notes are more complete and easier to find and read (they will highlight important items differently to assure they are spotted). As a clinician who maintains case responsibility 24/7, I really value the ability to monitor him from my phone without interrupting the nurses (we call this 'cyber-stalking'). There is a learning-curve with it and for our nurses this involved mainly gaining trust in the program and learning how to effectively communicate with the program, but we now know that when there is an error it has been on the human side of the system. Having said this, there is no doubt we are having less errors than when we were on paper flow sheets and I think the errors are easier to identify. There is a major time saving also for our nurses in not writing new sheets each day. Regarding the support for Smart Flow Sheet, I have been working with them for about a year. As we tested and tried the system before committing to its use fulltime, Ivan and his support crew have been responsive to our requests for changes in the program and immediately taken action whenever there has been a problem. I do not feel that I have ever had better customer service from a technical programming group. Ivan as a practicing veterinarian understands that we will not compromise our patient care for our convenience and this program has made the opposite true- our convenience has resulted in better patient care. Ratings Breakdown 4 Ease of use 5 Customer support Read More Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/product/31985-smartflow/reviews/) ## Other Top Recommended Kennel Software [eTailPet](https://www.softwareadvice.com/retail/sellit-pos-profile/) **4.2** (13) Recently recommended **1** times [PetExec](https://www.softwareadvice.com/pet-grooming/petexec-profile/) **4.6** (662) Recently recommended **0** times [Time To Pet](https://www.softwareadvice.com/kennel/time-to-pet-profile/) **4.9** (271) Recently recommended **0** times [MoeGo](https://www.softwareadvice.com/pet-grooming/moego-profile/) **4.7** (231) Recently recommended **0** times Stuck Between Options? Our experts can help you compare SmartFlow with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice